Port-in Credit

Hi, I started a new plan with a new phone from Costco last night and do the port-in after I got home.
So far, I have not received any email or text whether I will be getting the port-in credit.
Is there any way I can confirm this?
Thanks.

There is no confirmation as of today.
I called Verizon CS yesterday and she told me that the account had no information about the port-in credit.
And I needed to contact the seller to put it in.
So this is very confusing and I am considering to cancel the line!!!

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  • $150 port in credit x2 lines no credit received

    I can tell from other posts that many others are just as frustrated as I am. I switched from T-Mobile to Verizon on December 29th and was in luck, or so I thought, that they were offering a port in credit of $150 per smart phone. My husband and I made the switch, in part due to this credit promise. Fast forward four months and not credit. I have called each month, and have been told that it can take 2 billing cycles, so I waited. Last month was told that the credit was coming and they were so sorry for the delay and that I could expect it on the next and she was preparing a "ticket" to get this credited for me. I get this months statement and still no credit. So I reach out again, and am now, for the 1st time of my 4 previous calls, told that I was not eligible unless I switched to an Edge plan. This is simply not true and nothing on the internet really dies, so even researching on my own a quick search indicates, that the promotion was for a switch to a subsidized 2 year plan or an Edge plan. The suggested recourse was to go back into the Verizon store I purchased from as they may have a hard file on my purchase with more detail than can be accessed by customer service. Has anyone been successful in receiving the promised credit, and if so, what worked? Thanks!

    This is the advertised promotion starting 12/29
    More Data and Port in credits for Verizon Customers
    IT does require a new line of service ported from another carrier, with the purchase of a phone on Edge.

  • 150$ Port in credit not received

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    Great news! All port ins are eligible for this credit. It does take 2-3 billing cycles to get the credit, but going to a 3rd party vendor is OK!
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    Follow us on Twitter @VZWSupport
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  • 3 billing cycles over still haven't got port in credit

    I ported in my number from ATT in Nov 2014 during the 150$ credit port in offer. It has been 3 billing cycles and so far i haven't received the credit. I called in 4 days ago and i was promised by customer service rep (5th person to talk on that day) on the phone that it is being applied to my account on that day... 4 days later nothing changed called in again today and i was told they have no record of anyone applying any credit to my account and they have to submit a form to see why the credit hasn't shown up on my account even though everything is good on my account for which i need to wait another 7-14 days to get an answer. Is Verizon ever going to give the credit or going keep giving me a run around and keep saying wait another week or 2 every time i call in?

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    Role NORMAL
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