Portable device unknown device WPD filesystem volume driver

i have an HP pavilion slimline model s5213w.  its running on windows 7. lately ive been having an issue with my computer recognizing portable devices and i never had this problem before. when i go to device manager it gives me a code 18 which says reinstall the driver, which i try to do and it tells me i have the best software for the driver. ive tried uninstalling the driver and then reinstalling then it gives me a code1 which says the device is not configured correctly, so i configure it and then back to square one with the code 18 for reinstalling the driver. i believe i am missing a file somewhere or a file is corrupted. im so aggravated with this that im contemplating letting the computer go for a swim in the pool! please please please help. thank u

HI,
Go to Control Panel, Administrative Tools, Computer Management.
Open Disk Management., Check to see if drive letters are assigned to the portable drives.
If no, assign drive letters and see if that helps.
Jaco
Errare humanum est.

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