Possible solution for people having problems updating InDesign CC to 9.2.2 on Windows 7/8

So after InDesign CC x64 (x32 version seemed fine?) giving me constant update failed errors and about four different error codes each different way I tried to fix it, I decided to find out why, like many I have been getting this in my Install log.
FATAL: Payload 'Adobe InDesign CC x64 Application Language Files_9.2.1.101_AdobeInDesign9AppLang64-en_US 8.0.0.15 {35937D37-6FF2-1014-BDC2-9CD1656E73E4}' information not found in Media_db.
Reinstalling via Control Panel or the CC Cleaner tool did nothing to remedy the situation and the same error kept occurring, even though CC is meant to download the language files (apparently)
However, what I thought was odd was the fact that it references 9.2.1 not 9.2.2. It seems Adobe CC installs InDesign CC 9.2.1 from a fresh install but then fails on the 9.2.2 patch, but it seems 9.2.1 itself is either corrupted or something doesn't go right with the language packs as the error above shows.
SOLUTION: Manually install both the 9.2.1 and 9.2.2 patches.
Get them from here: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
Both will be named setup.zip, so rename them to something like setup_9.2.1 and setup_9.2.2 and extract both zip archives.
Install the 9.2.1 patch followed by the 9.2.2 patch, reboot and Creative Cloud should stop whining. It worked for me on Windows 8.1, open up InDesign > Help > About InDesign and check the version, it should be 9.2.2.
PROFIT.
Hope this works for others. Hopefully Adobe fix this in a CC app update, as this had me going in circles for a while.

Hello,
This solution worked for me.
I was encountering the Error Code — U44M1P34.
This error occurred when Creative Cloud Manager notified me of the InDesign CC 9.2.2 update.
I tried almost everything, removing / uninstalling the program, removing / uninstalling all the programs, deleting all the left behind folders of the programs, re-downloading them from Creative Cloud Manager and even trying manually to install the 9.2.2 update.
Thank you.
Andreas

Similar Messages

  • Buy my problem of camels Store Lee games possible solution for me my problem?

    Buy my problem of camels Store Lee games possible solution for me my problem?

    This worked for me, sort of. A while back when I downloaded that windows update that installed the new version of IE, I noticed that IE wouldn't connect to the internet and pages wouldn't load. However, I thought nothing of it because I use Firefox and FF was working just fine.
    I went into IE earlier this evening (it still wasn't working) and tried to follow your recommended steps. I got up to step 4 and IE froze. I tried closing it, reopening it and repeating the steps but it would always freeze at step 4. In another thread, someone was saying that iTunes released a security update and that fixed the store for them so I tried opening Apple Software Update and that froze. I tried it several times, nothing. Would always freeze. I even tried updating thru iTunes and IT would freeze.
    Finally, I went to the control panel and uninstalled IE7. The iTunes store and the Apple Software Update program are now working! So thank you very much for your suggestion. Otherwise, it may have never clicked with me that IE was the problem.
    Windows XP

  • Solution for those having problems with Snow Leopard and drivers

    I have posted what worked for me in several posts that other people had started, but because I feel I might sound repetitive and annoying, I am just posting it in this one for everyone. I hope it can be helpful. Best wishes for the year 2010
    First of all, make sure you have made a SOFTWARE UPDATE before doing the following:
    * Make sure your printer is connected and "on"/green light via your USB port (or other which will be recognised by your system)
    * Go to System Preference
    * Print & Fax
    * Your printer will appear.
    * Right click on the printer that is giving problems
    * Reset printing system
    * All printers will disappear
    * Click on the + sign under this/these to add a new printer (I suppose you would have to do so for each one you have if you have more than one... not sure)
    * In my case, the one that appear was 950c even though the one I have is 959. So, to make sure I would have something, I kept that, but then I click the + sign again.
    * I selected the 950C, but then I checked on "PRINT USING".... THEN
    * I had to "SELECT PRINTER SOFTWARE"
    * I found it and that came where it said "Print using", but this time it was the right software.
    * I renamed the NAME of the printer to be sure I would recognise it... LOL
    I hope this is useful for all of you.

    If a device is an All-in-One and can therefore scan, you will find that when the printer is added, the pane on the right hand side for that device will have two headings - Print and Scan.
    If the device is just a scanner, then there will be heading of Scanners in the list on the left side. Printers will typically be listed at the top of this list.
    Regarding click the + (Add), if you see Protocol, etc, then you have selected the IP icon at the top of the Add Printer browser. This is for networked devices using TCP/IP. To see devices connected to your Mac via USB, then you need to select the Default icon while in the Add Printer browser.
    Note that if you don't see any icons in the Add Printer toolbar, then you have it hidden. To see the icons, click the oval shaped button on the right hand side of the Add Printer pane.

  • Possible solution for optical drive problems

    I recently purchased a memorex cd/dvd lens cleaner at best buy and cleaned my drive with it. It now reads everything it wouldn't before. I haven't tested it but I imagine burn reliability is better too. For those that aren't having real troubles with their drive, you might try a dvd cleaner. My drive is a GWA4080MA. Disks that are now readable include TDK DVD-RW and +RW, Sony DVD+R DL, Sony DVD-R and Office Depot DVD+R DL.

    A lens cleaner brought my drive back from the dead (according to Apple) so I second that suggestion.

  • For people having problems with the ios6

    If you have issues after upgrading to ios6 (apps crash, battery drain, laggy etc.) it is not your phone.
    Theres a problem with the Facebook integration with ios6 with many phones.
    Simply go to settings and deactivate your facebook account and restart the phone. My phone worked fine after i did that and no crashes or problems so far.

    https://discussions.apple.com/message/19660762#19660762

  • There was a problem updating InDesign CC For more information see the specific error below.  Update Failed Download error.  Press Retry to try again or contact customer support.(49)

    Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
    The following occurs, ad nauseam:
    There was a problem updating InDesign CC
    For more information see the specific error below.
    Update Failed
    Download error.  Press Retry to try again or contact customer support.(49)
    Here's the crux of my frustration:
    (1) Customer Service is NOT contact-able, to receive LIVE help.
    (2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
    Therefore, the real question:
    Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
    Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
    ===========================================================
    UPDATE:
    Here is a way in which I think I was able to "update" my InDesign CC application:
    (1) Sign-In to your Adobe Account
    https://www.adobe.com/
    (2) Click on the MENU icon
    (3) Click on the product InDesign icon
    Your browser should display the page for Adobe InDesign CC
    https://www.adobe.com/products/indesign.html?promoid=KLXLU
    (4) Click on the Download icon,
    Your browser should now display the page to download InDesign,
    https://creative.adobe.com/products/download/indesign
    (5) a Pop-Up window should open, and display:
      Launch Application
      This link needs to be opened with an application.
    with the first option to select being the CreativeCloud(URIHandler)
    (5) Select this application and click OK.
    What happened when I followed steps (1) thorugh (5) is that:
    (a) InDesign CC(2014) was installed,
    (b) InDesign CC, updated, and then
    (c) InDesign CC(2014), also updated.
    Why this all worked, is a mystery to me.
    Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
    A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
    I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
    FURTHER INFO:  I may have neglected to list some important info ... OS:  Windows 8.1 Pro with Media Center, 64-bit
    Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
    Will keep y'all posted!
    Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

    Jackdan error 49 indicates the installer was unable to access a critical file or directory.  You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasnt the person who set this up originally so I'm a bit

    Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasn't the person who set this up originally so I'm a bit lost, i cant seem to find any serial numbers on the my account section and it seems we have no registered products? can you help?

    Hi There,
    We have checked the details of your team, all seat are assigned properly.
    Now there are few details that we would need in a Private Message so that I can assist you appropriately.
    Name of the user:
    Email of the user:
    Meanwhile, try the below mentioned links.
    Creative Cloud applications ask for serial number
    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    [Note: Details that we need is critical, make sure you send them in via Private Message only.]
    Thanks,
    Atul Saini

  • I am having problems updating my itunes to the latest version, on each stage I am getting a message 'The feature you are trying to use in on a network resource that is unavailable.'  I try to click OK it fails and I do not know an alternate path to select

    I am having problems updating my itunes to the latest version, on each stage I am getting a message 'The feature you are trying to use in on a network resource that is unavailable.'  I try to click OK it fails and I do not know an alternate path to select, please help?
    I get message like below on each stage of the update, Quicktime, Safari & iTunes;
    It's so annoying as until I update my iTunes account my phone won't sync.

    Many thanks for the screenshot. (The key to these is knowing which particular .msi file is being mentioned by the message.)
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
    (Assuming that the QuickTime and Safari messages were also citing bonjour64.msi, you should also then be good to go with those installs too.)

  • PrintWindow api with possible solution for capture screenshot Google Chrome window

    Hi,
    as all you know, PrintWindow api give us a black image when us want a capture screenshot  of Google Chrome window. So, a friend said me that a possible solution for this problem is: 
    Reduce Google Chrome window for -1px in both sides and after this, reset  to original size. And so, will repaint again.
    Based on code below, someone could help me make this? sincerely I don't know where begin.
    [DllImport("user32.dll", SetLastError = true)]
    static extern IntPtr FindWindow(string lpClassName, string lpWindowName);
    [DllImport("user32.dll", SetLastError = true)]
    static extern IntPtr FindWindowEx(IntPtr hwndParent, IntPtr hwndChildAfter, string lpszClass, string lpszWindow);
    [DllImport("user32.dll")]
    private static extern IntPtr GetDC(IntPtr WindowHandle);
    [DllImport("user32.dll")]
    private static extern void ReleaseDC(IntPtr WindowHandle, IntPtr DC);
    [DllImport("user32.dll")]
    private static extern IntPtr GetWindowRect(IntPtr WindowHandle, ref Rect rect);
    [DllImport("User32.dll", SetLastError = true)]
    [return: MarshalAs(UnmanagedType.Bool)]
    static extern bool PrintWindow(IntPtr hwnd, IntPtr hDC, uint nFlags);
    [StructLayout(LayoutKind.Sequential)]
    private struct Rect
    public int Left;
    public int Top;
    public int Right;
    public int Bottom;
    public static Bitmap Capture(IntPtr handle)
    Rect rect = new Rect();
    GetWindowRect(handle, ref rect);
    Bitmap Bmp = new Bitmap(rect.Right - rect.Left, rect.Bottom - rect.Top);
    Graphics memoryGraphics = Graphics.FromImage(Bmp);
    IntPtr dc = memoryGraphics.GetHdc();
    bool success = PrintWindow(handle, dc, 0);
    memoryGraphics.ReleaseHdc(dc);
    return Bmp;
    private void button1_Click(object sender, EventArgs e)
    IntPtr WindowHandle = FindWindowEx(IntPtr.Zero, IntPtr.Zero, "Chrome_WidgetWin_1", null);
    Bitmap BMP = Capture(WindowHandle);
    BMP.Save("C:\\Foo.bmp");
    BMP.Dispose();
    Any suggestions here is appreciated.

    Hello,
    I would prefer capture the screen rather than get it from that application directly.
    It has been discussed in the following thread.
    Is there any way to hide Chrome window and capture a screenshot or convert the Chrome window to image?
    In this case, you could remove the line "ShowWindowAsync(mainHandle, 0); " since you don't want to hide it.
    using System;
    using System.Runtime.InteropServices;
    using System.Diagnostics;
    using System.Drawing.Imaging;
    [DllImport("user32.dll")]
    private static extern bool ShowWindowAsync(IntPtr hWnd, int nCmdShow);
    [DllImport("user32.dll")]
    public static extern bool GetWindowRect(IntPtr hWnd, out RECT lpRect);
    [DllImport("user32.dll")]
    public static extern bool PrintWindow(IntPtr hWnd, IntPtr hdcBlt, int nFlags);
    public WhateverMethod()
    //initialize process and get hWnd
    Process chrome = Process.Start("chrome.exe","http://www.cnn.com");
    //wait for chrome window to open AND page to load (important for process refresh)
    //you might need to increase the sleep time for the page to load or monitor the "loading" title on Chrome
    System.Threading.Thread.Sleep(4000);
    chrome.Refresh();
    IntPtr mainHandle = chrome.MainWindowHandle;
    RECT rc;
    GetWindowRect(mainHandle, out rc);
    Bitmap bmp = new Bitmap(rc.Width, rc.Height, PixelFormat.Format32bppArgb);
    Graphics gfxBmp = Graphics.FromImage(bmp);
    IntPtr hdcBitmap = gfxBmp.GetHdc();
    PrintWindow(mainHandle, hdcBitmap, 0);
    gfxBmp.ReleaseHdc(hdcBitmap);
    gfxBmp.Dispose();
    bmp.Save("c:\\temp\\test.png", ImageFormat.Png);
    ShowWindowAsync(mainHandle, 0);
    [StructLayout(LayoutKind.Sequential)]
    public struct RECT
    private int _Left;
    private int _Top;
    private int _Right;
    private int _Bottom;
    public RECT(RECT Rectangle)
    : this(Rectangle.Left, Rectangle.Top, Rectangle.Right, Rectangle.Bottom)
    public RECT(int Left, int Top, int Right, int Bottom)
    _Left = Left;
    _Top = Top;
    _Right = Right;
    _Bottom = Bottom;
    public int X
    get { return _Left; }
    set { _Left = value; }
    public int Y
    get { return _Top; }
    set { _Top = value; }
    public int Left
    get { return _Left; }
    set { _Left = value; }
    public int Top
    get { return _Top; }
    set { _Top = value; }
    public int Right
    get { return _Right; }
    set { _Right = value; }
    public int Bottom
    get { return _Bottom; }
    set { _Bottom = value; }
    public int Height
    get { return _Bottom - _Top; }
    set { _Bottom = value + _Top; }
    public int Width
    get { return _Right - _Left; }
    set { _Right = value + _Left; }
    public Point Location
    get { return new Point(Left, Top); }
    set
    _Left = value.X;
    _Top = value.Y;
    public Size Size
    get { return new Size(Width, Height); }
    set
    _Right = value.Width + _Left;
    _Bottom = value.Height + _Top;
    public static implicit operator Rectangle(RECT Rectangle)
    return new Rectangle(Rectangle.Left, Rectangle.Top, Rectangle.Width, Rectangle.Height);
    public static implicit operator RECT(Rectangle Rectangle)
    return new RECT(Rectangle.Left, Rectangle.Top, Rectangle.Right, Rectangle.Bottom);
    public static bool operator ==(RECT Rectangle1, RECT Rectangle2)
    return Rectangle1.Equals(Rectangle2);
    public static bool operator !=(RECT Rectangle1, RECT Rectangle2)
    return !Rectangle1.Equals(Rectangle2);
    public override string ToString()
    return "{ + _Left + "; " + " + _Top + "; Right: " + _Right + "; Bottom: " + _Bottom + "}";
    public override int GetHashCode()
    return ToString().GetHashCode();
    public bool Equals(RECT Rectangle)
    return Rectangle.Left == _Left && Rectangle.Top == _Top && Rectangle.Right == _Right && Rectangle.Bottom == _Bottom;
    public override bool Equals(object Object)
    if (Object is RECT)
    return Equals((RECT)Object);
    else if (Object is Rectangle)
    return Equals(new RECT((Rectangle)Object));
    return false;
    And the key method used is the one shared in
    Get a screenshot of a specific application.
    Regards,
    Carl
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Does anyone know a mouse solution for someone having parkinson disease

    Does anyone know a mouse solution for someone having parkinson disease?

    Thanks Les.
    FX has just provided an update that is suppose to fix this issue but the update fails to download...I guess I'll just wait a couple of hours until they fix it.
    In the meantime I turned off the plugin and it's now working. At the moment I just need to draw in illustrator so fonts aren't a worry for now.
    I appreciate your help

  • Problem update indesign cc 2014 (October)

    problem update indesign cc 2014 (October)  Adobe Creative Cloud install version 10.0.0.070 not 10.1.0 (windows) I do not understand, It seems there are no other updates ... thanks for answers

    My apologies for my english.
    my computer is a samsung gamer 7, Windows 7 sp1. i want install the last version of indesign, i dont know. is a computer problem?
    thanks
    Valerie

  • I am having problems updating Camera RAW

    I see that ERROR DW050 includes  Photoshop Camera Raw (64bit) failed...What can I do?

    From: Jeff A Wright [email protected]
    Sent: Monday, March 11, 2013 10:52 AM
    To: bigreek
    Subject: I am having problems updating Camera RAW
    Re: Error installing Photoshop CS6 (Design and Web Premium)
    created by Jeff A Wright <http://forums.adobe.com/people/JeffAWright>  in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/5138921#5138921

  • Anybody still having problems updating to ios 5?

    Anybody still having problems updating to ios 5?

    I have had no success in updating my Verizon 32GB i Phone 4 with ios5.  Every time I go thru the update software process I get an error message 3104.  I follow the thread and it has me re-load i Tunes.  I have done this and still get the error 3194 and will not let me install ios 5.  I have a Dell 64 Bit processor running Windows 7 (64).  Very dissipointed, this is the first glitch I have had after converting to Apple.  Also having the same problem with iPAD2 update for ios5.  So this may point to a problem with i Tunes.
    I have gone to Google and looked up the problem and there appear to be several fixes such as add a line of language to the i Tumes software or remove a line.  This is a little too much for a mear mortal like me to be fooling around with re-writing software language.
    Frustration level - High.  Dissipointment level - Higher.
    Thanks for the venue...

  • HT4097 I'm having problems updating my apps, when I press updates, it's just a white screen, but when I push the featured or genius buttons, apps appear, what can I do?

    I'm having problems updating my apps, the screen just stays white....

    Read this on iLounge posted by ahMEmon
    Go into Settings > General > International > Language and choose British English, then hit the Done button. The screen will go black with a comment about Language Settings. Be Patient, especially if you have a lot of apps. Let it run it's course and Then open the App Store again. Voila! Upgrade list is back. And it stuck when i changed back to plain English. He doesn't know why. I don't either. But I am now a happy camper. Worked on my 3rd gen iPad and iPad Mini.
    Hope it works for you!

  • HT201413 I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the sign that says this application has failed because MSVCR80.dll was not found.

    I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the banner that says this application has failed because MSVCR80.dll was not found. anyone have a fix suggestion? thanks

    Click here and follow the instructions.
    (98724)

Maybe you are looking for

  • Cannot edit any roles in CUP5.2 due to "Enter a valid Role Name" error

    We are running CUP 5.2. I am having a problem with our Roles after they were uploaded into CUP; I cannot make any changes to the Role Details because CUP returns an error stating that our Role Names are invalid. First I uploaded the roles (I continue

  • Bin weight and volume

    Dear All, Pls let me know where we maintain the details of the bin weight , volume and measurement in the Bin master . As we are going to restructure the Bins based on the volume and weight of the produts we placed in bins Regards madhu

  • Clear Accounts

    Experts, Is there any t-code or functionality to clear up accounts similar to clearing vendors ( f-44). All answers would be duly rewarded with points. Thanks, Nandita

  • HT1209 Can you split an itunes card?

    I was wondering if there were a way to split an itunes gift card? i won 100$ and wanted to give the wife half of it.

  • Can I synchronise laptop and desktop files?

    We have a Powerbook G4 and will soon be getting a MacPro desktop. Both will at that point have Leopard. How can I automatically synchronise some or all of the user data between the two machines? Are there simpler solutions than having the MacPro run