Possible Solution To HP Printer Issues

I installed leopard on friday and have been having issues printing from my hp photosmart 1315. My computer was communicating with my printer (telling me i had low ink) but i was unable to connect. It kept saying "waiting for device." In order to fix:
1) make sure you have your printer folder (user: library: printer) backed up using time machine
2) delete the printer folder using SECURE empty trash
3) delete any printers u have set up using the printer and fax menu in system preferences
4) ((may not be necessary) i tested my computer and went through the entire setup on a cannon pixma mp600 printer---which worked
5) replace printer folder from time machine
6) reinstall printer using print and fax
7) attempt to print
message me with any questions

These settings are for setting up your wireless printer to stay connected to your router, keep wireless devices better connected and make your router secure and hack proof.
1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual).
    This is for Linksys routers but can be used for all routers. Verify your DHCP range and change this
    first if needed. More Wireless Printing help is here.
2. Verify in the printer that 'Auto Off' is disabled. Use the Embedded Web Server (EWS) by going to the
    printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
    Assistant, Printer Home Page (EWS).
In the router: (Refer to your router manual for information)
3. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest.
4. Set router to 20Mhz only, or 145Mbps depending on router.
5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
6. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
   system now and helps with wireless connectivity (if you want to know why, search the web).
7. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
8. Save all settings. Power off both, wait 2 mins. Power on router wait 2 mins.
9. Power on printer and verify it reconnects to router.
Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel/Network and Internet/Network and Sharing Center/Advanced sharing settings.
Under Home or Work (current profile) / Network Discovery.
Select "Turn on network discovery" and save changes.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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Possible solution for Windows printing - Incorrect permissions

We have an Epson CX6400 all-in-one printer attached via USB to a Mac.
The printer works fine after having to reinstall most of the print subsystem and drivers when upgrading from OS X 10.3 to 10.4.
We also have some Windows XP and Linux computers.
I'm using Bonjour for Windows XP to print, and prior to 10.3.9, it was working correctly. After subsequent upgrades, printing from OS X would work fine, but not from Windows.
Bonjour configures IPP printing using a generic Postcript driver that in term Mac OS X processes locally using the actual printer driver.
When printing from Windows, the printer queue would stop and I would have to manually delete the print job and restart the queue, before I could print anything.
Trying to figure it out, I checked /var/log/cups/error.log, and I'd invariably see the following when trying to print from Windows XP:
I [31/Jan/2006:22:49:56 -0500] Started filter /usr/libexec/cups/filter/pstopdffilter (PID 15403) for job 119.
I [31/Jan/2006:22:49:56 -0500] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 15404) for job 119.
E [31/Jan/2006:22:49:56 -0500] PID 15403 stopped with status 1!
when running /usr/libexec/cups/filter/pstopdffilter manually from the console with what I thought would be the proper command (from the terminal, as root), it didn't die on me, and would rather show me debug information about the fonts being used on the intended document.
Solution:
(Note: I don't work for Apple and this can potentially create security issues, but it works as intended otherwise).
Using the console, go to /usr/libexec/cups/filter, as follows ($ is the prompt, type AFTER the prompt):
$ cd /usr/libexec/cups/filter
$ sudo chmod +s pstopdffilter
Sudo will ask for your password to temporarily gain root access.
This executable (pstopdffilter) is owned by root, so the command "chmod +s" makes the process running this command to run as root instead of whatever user process invokes it.
It shouldn't have to be run as root. Possibly the file/directory where it needs to write to has incorrect permissions.
Again, running these processes as root is not a good idea, and a malformed PS file might make it crash and possibly exploit something else. It's unlikely that this will happen, but just be warned.
E.
PowerBook G4 Mac OS X (10.4.4)

Thomas
Wow - thanks for such a comprehensive post.
I have Aperture and a 2400 so this information is exceptionally useful to me.
Again - thanks for caring and sharing
Brian

Possible solution for problems printing with ICC profiles - esp. R2400

(N.B. This is long because I've decided to go in to details about the background of the problem etc.. Also note that whilst my experience is with the Epson R2400, anyone with problems printing using ICC profiles in Aperture may find this post helpful, as will be explained further down the post.)
Ok, here's the situation. I've been an Aperture user for over a year, and an R2400 owner for half a year. In that time I have done a huge amount of experimenting, but I've never managed to get Aperture to work perfectly with Epson's 'premium' R2400 ICC profiles - the ones you can download from their site which are better than the ones provided 'in the box'. This hasn't been too big a deal because, in fact, the R2400 does a rather good job just set to 'System Managed' in Aperture and 'Epson Vivid' with a gamma of 1.8 in the printer driver. Nevertheless, it really annoyed me that something that should work wasn't, which is why I've spent a lot of time trying to figure out what's going on. Having said that, I have come across a method which will give you pretty good prints out of your Epson R2400 using the premium profiles in Aperture - it's not perfect, but it's the best you're going to get if you want to use those profiles in Aperture. I understand the words 'it's not perfect' aren't what photography experts would probably want to hear, however, I have seen a few anguished posts from R2400 owners in here before, so I think some people may find it useful.
The whole reason why Aperture is hopeless at using the R2400's premium profiles is because - unusually - their default rendering intent is set to 'relative colorimetric' rather than 'perceptual'. You might say 'but that's good - it means you get more accurate colours!', and if you do, you're right... however, there's a snag. To get an image to reproduce well using Epson's premium profiles and relative colorimetric rendering, you really need to use black point compensation. This is where the trouble lies: Aperture's black point compensation is diabolical to the point of being unusable when used with relative colorimetric rendering - I feel I need to be awarded compensation every time I've ever tempted to use the setting. So because BPC in Aperture is unusable, that effectively makes the premium profiles unusable too, because Aperture always uses the default rendering intent specified in the profile.
The solution? Use perceptual rendering instead. Ok, so you can't change the rendering intent in Aperture, which makes that sound a tad difficult. However, as I said in the above paragraph, Aperture always obeys the default rendering intent specified in the profile... so you can see where we're going with this: we need to change the ICC profiles' default rendering intent from 'relative colorimetric' to 'perceptual'. I did some digging around and found one or two expensive pieces of software that could do that... but then I found that, lo and behold, the Mac OS has a command-line utility which can do the job for us, for precisely £0.00. It's called SIPS or 'Scriptable Image Processing System', and you can find out some information about it here: http://developer.apple.com/technotes/tn/tn2035.html#TNTAG58 For those who don't like reading technical jargon however, here's what you need to do to convert a profile's rendering intent. First go to terminal, then type in the following command:
sips -s renderingIntent perceptual
Do not press 'enter' yet. Instead, add a space after 'perceptual', find the ICC profile you want to modify, and click and drag it into the terminal window. You should then find that your command looks something like this:
sips -s renderingIntent perceptual /Users/yourname/folder/RandomProfile.ICC
At which point you can then press 'enter', and the command will execute, giving you an ICC profile which will now make Aperture use perceptual rendering.
There is just one further thing to be aware of after doing this: for some crazy reason, you then need to turn on BPC in Aperture for the prints to come out as good as possible. Black point compensation shouldn't make any difference when using perceptual rendering as the idea of perceptual is that it takes account of things like that anyway, however, in Aperture BPC does make a difference, so remember to turn it on to get a half decent print. In general, I find that prints made using this setup come out pretty well; they almost perfectly match prints made using the profiles with a perceptual intent in Photoshop Elements, except for the fact that Aperture blocks up the shadows a bit more than Photoshop. However, if you can live with that, you might find this is quite a workable solution.
Now, I said near the beginning of this post that all the above can apply to other printers too. Most printer profiles have 'perceptual' set as their default rendering intent, in which case everything I've just said won't be of much help. However, If you are reading this because you're having problems with ICC profiles in Aperture, but you don't use an Epson R2400, find your problematic ICC profile, double-click on it, and take a look at the window that opens: specifically, at the 'Rendering Intent' the window mentions. If it doesn't say 'Perceptual' then it may well be worth trying the steps I've outlined in this post to set it to perceptual, to see if doing so produces an improvement when using the profile in Aperture.
Finally, just one note of caution: if you decide to try out the steps I've detailed above on a paid-for custom-made profile, please back your profile up before messing with it. I haven't experienced any problems when using SIPS to change a profile's rendering intent, but I obviously can't guarantee that it won't do something weird and corrupt your expensive custom-made profile.
If you have any questions, feel free to ask, although (contrary to any impression I may give) I am not a colour-management expert; I'm just someone who doesn't give up when they have a problem that should be solvable.
Thomas
Mac Pro 2.0GHz with 30" ACD; 15" MacBook Pro 2.0GHz Mac OS X (10.4.10)

Thomas
Wow - thanks for such a comprehensive post.
I have Aperture and a 2400 so this information is exceptionally useful to me.
Again - thanks for caring and sharing
Brian

Possible solution to close browser issues.....but am not sure how to acheive it

Hi there,
In an earlier post I was and still am having issues with the close browser window, but now I have thought of a solution that will do the job if I can get CP to mimic key strokes on a button press/click or using advanced actions, but I am not sure how to achieve this....
The idea is to have the ALT-F-X keyboard combo done when a button is clicked, which will then close the browser....
Does that sound achievable??
Cheers
Rossco

You can download CS5 from this site
Download CS5 products

Possible solution to iCal subscription issues.

Like many of you, I love using MobileMe with my iPhone but I miss my iCal subscriptions (Birthdays and US Holidays). I think I found a solution: I just downloaded iCalCopy (apple>downloads>system/disk utilities) and it worked like a charm! Simply select your subscribed calendar(s) and copy the info into an existing iCal calendar. It showed up on my phone in seconds. Great stuff!
Hope it works for all of you.

UPDATE: Okay, so as I mentioned that running kernel 3.10 with ipv6 (and powersaving) disabled it works, it isn't perfect, it loses connection every now and then, doesn't get any usable speeds and it randomly disconnects and requires a reauth, nothing major as it isn't exactly common (ugh, it's a major improvement over disconnects every two seconds)
This card is still awful though (on an unrelated note I still find it hilarious that the card works even worse in windows *rolls eyes* I blame microsoft)

A possible solution to WiFi Sync Issue

I started with this link:
http://www.imore.com/itunes-wifi-sync-not-working-ios-8-heres-how-fix-it
Now here is what I did:
Reset the network settings: Settings--> General --> Reset --> Reset Network Settings
After it finished resetting, I re-joined my home wireless.
Next, I connected to my Mac with a cable. There were "Do you want to trust this iPad/Computer" dialogs popping up on both sides.
Then I synced the device and made a change or tewo just to push content.
Then, when I unplugged, the device remained in iTunes rather than (as before) disappearing like devices used to do before wifi-sync.
This process reconnected both my iPad Air and my iPhone 5s.
Hope this helps.

OOOOOPS!
Let me CLARIFY:
This problem was NOT present with the ORIGINAL O.S. which came with my 2008 Macbook Pro. The problem started when I upgraded to Snow Leapard and seems to have ended with Lion.

Possible solution to wi-fi password issues in OS X Lion

Firstly, thank you for taking the time to read this forum post.
In this post, I shall be outlining the possible solution to the wi-fi password issues that have surfaced in Lion, and will no doubt be fixed by Apple in an coming update. This is sort of a temporary thing that I found to work.
To backtrack in regards to the previous operating system, Snow Leopard, if you wanted to password protect your Wifi connection for example, in regards to sharing the internet connection between, for example, between your Mac and your Ipad, you were able to go into Sharing, Internet Sharing and click on Airport options and set a password.
For the moment this appears to be absent.
Instead, you now have to click on Wi-fi options and what now appears is something along the lines of asking to input a ASCII/HEX password.
At first this seems puzzling and at first, I reinstalled Snow Leopard due to this obvious ommision in regards to the previous method, and like everybody else has said, Internet Sharing worked perefectly well in Snow Leopard.
However, I decided to install Lion once again and try to figure out a solution and as such, I came across this website
http://www.andrewscompanies.com/tools/wep.asp
What the above website allows you to do is get a WEP key, which can be used in the Wi-fi options settings within Internet Sharing.
You simply click on the middle option on the webpage (which I did), to select 128bit key and copy and paste the HEX key, which appears under the section marked Generated Keys, into the password input section of Wi-fi options
This is where another problem arises. If you are sharing the internet connection between your Mac and your Ipad for example, the following steps need to be taken in order for this connection sharing to work
1.When you boot up your Mac, go to System Prefrences, Sharing, untick and tick the Internet Sharing checkbox and click Start on the dialog that appears.
2.Now on your Ipad, go to the Wi-fi tab, find your wireless network and click on the arrow next to it, click on Forget this network, go back to the Wi-fi screen again and tap on your Wi-fi network once again. It will now ask for your password. TYPE IN THE KEY. The connection between the Mac and the Ipad is established.
THE ABOVE STEPS WILL NEED TO BE DONE IF YOU TURN YOUR MAC OFF AND TURN IT BACK ON AGAIN.
As I've said previously, this should be a good temporary solution until Apple comes out with an update that can solve this issue
Thank you for your time

Had the same problem (random WiFi disconnects), but AppleCare solved it.
Delete Macintosh HD/Library/Preferences/SystemConfiguration.
You'll have to reconnect WiFi, but pswd etc should still be there.

The charger port pin in an iphone 5 is broken. What are the possible solutions to this issue?

The charger port pin in an iphone 5 is broken. What are the possible solutions to this issue?

Read: http://support.apple.com/kb/TS4436
It is pretty short so here is the entire text:
Symptoms
A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.
Resolution
Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.
Which is exactly what eelw wrote.
No one on Apple Support Communities has authority to speak on behalf of Apple, unless their avatar is accompanied by this Apple image:
... identifying themselves as Apple employees.

A Possible Solution to the Issues with QuickTime + Beloved Question Mark.

This is a possible solution to this issue. I have been doing some thinking about this. I have suggested the answer would come from Apple Computer, through an update of "QuickTime". I looked at the applications using the internet. I highlighted them, did a "Find Info" or Apple/Command-I. I decided to check the "Rossetta" box and in my case, better functionality. One thing, make sure you check all of them. I am not jumping up and down and screaming I have the answer. I am just saying it's a possibility. If you want to go this route, let's talk if we run into problems. This is the purpose of the discussion boards.
Nort

Open QuickTime with Rosetta and the samegoes with Safari.

Reader 10.1.3 Kyocera Print Issue

Hello,
we are experiencing an Print-Issue in one of our field offices in Austria.
After we deployed Acrobat Reader 10.1.3 (from 9.5) the employees in this Office were no longer able to print on an Kyocera FS-C5015N(via Network), when they try to print any PDF they get the following error message : "Adobe reader has encountered a problem and needs to close"
Because this Kyocera is only in this office we cannot reproduce this Issue somewhere else.
We are running Win XP Sp3
There is no other PDF Software installed
What we already tried :
- Re-Install Acrobat Reader 10.1.3
- Re-Install Printer on the PCs
- Re-Install Printerdrivers
- Re-Configure Printer Settings
- Re-Configure Printer Network Settings
- Disable "Protected Mode on Startup"
- Disable "Show PDF in Browser"
- Enable the "Print as Picture" setting
- Different PDFs,
- When we Print to another local Printer there is no Problem(but thats a small&slow one and just our Emergency Solution)
- After we Re-Installed the Printer on the PCs the first printing attempt works without Problems
- Tried to print over the Network from my office (Vienna) on this printer -> same Problems
- Also some other "tricks" the local IT-Expert tried
So my question is, if anyone is experiencing the same Issue on this Kyocera or any other or can give me any Feedback according this Problem.
Thanks !
Dominik Brinnich
AMOS AUSTRIA GMBH
Information Management
[private information removed]

This is a public forum; please do not post your email address or other private information.
Regarding your issue; it appears you have already tried everything possible - I have no other ideas what to try with 10.1.3.
The only solution for now I can see is to revert back to 9.5.1; is this a problem for you? This should be only temporarily until a new version of 10.x or 11.x becomes available.

How to disable printing "Issue Output to" options in transaction va03

hi friends
we would like to disable the printing option "Issue output to" in transaction code va03. We just want our users to see/display the sales order through va03. This is the requirement from our management.
Now i have tried to control the access on this but its not working. there is no field settings for "print:" or value "04" in the authorization object concerning this namely : V_VBKA_VKO,V_VBAK_VKO & V_VBAK_AAT . i also tried creating a new authorization object Z_Vbka_vko and made the settings for authorization check in su24 but still its allowing to print.
i am starting to feel that this setting must be predefined in code for va03 and i might have to insert an "authorization check" option in the standard report for va03. but i am not sure about it.
so i request if anyone can share their views on this or help me with a definitive solution for blocking this "issue output to" option in va03.
thanks in advance.
nate.

Dear Nate,
You can restrict this with small bit of ABAP code in the routine. Create a routine with the logic of which suits your requirement & assign this routine against output condition type.
You want this to be controlled in VA03. So you can assign this in Output type assigned in Output procedure.
Here you would like the system not to print output for all the users or specific users.
if its applicable for all the users , then routine will suffice your requirement, if you wish to restrict only for specific users, then wihtin the logic, user Zcustom table, with "username " as one of the key field & write the logic in routine, so that print in VA03 is possible only for the listed userID s maintained in this Ztable.
Hope it helps
Regards,
Reazuddin MD

Reg: Continuous Printing issue in EPSON LQ-300+II

Dear All,
I'm facing a continuous cheque printing issue with EPSON printer (LQ-300+II).
We've created a new page format for state bank of Mysore cheque (Dimension 231mm width X 92.5mm Height) and assigned that in our sapscript for printing. The cheque is printed using transactoin F-58.
In windows server properties (print setting), our system admin has created a form with above dimension.
My problem, first & second cheques are printed correctly & identically, but from third cheque the amount is printed slowly starting to print up by 0.5mm. After few cheques it is completing coming out of the box and printing few cms up.
We've tried implementing every possible solutions given in the forum and ended in vain.
1) inserted coding in printer initialization.
2) tried to create similiar page format in windows.
Please sugget a way to get out of this continuous printing issue.
Thanks,
Rajan U

The stated length of the form / paper is in error... that's why the output is "moving" up the page... sound like it should have been 93.0 mm height. I would guess that if you carefully measured the placement on check 1 and 2, you would see precisely how much too short the height is....

Deskjet F4580 HP60 ink Horizontal Lines, Tried all possible solutions

I have a HP Deskjet F4580 (Old, I know) that has been sitting in my closet for about a year. I just bought a full amount of new ink for it (and probably paid more for ink than the printer is worth), but while the black ink works fine, the color ink does not, giving me white lines through the color bands on every possible test or diagnostic page that I could possibly print. I have cleaned the cartridges, cleaned the contacts, reset the printer, run print nozzle cleaning, and run alignments. I am at the tipping point of dreaming about all the violent ways that I could possibly dispose of this printer in a way that would make the $75 I spent on ink worth it. ANY suggestions are welcome, but I have spent all of my tech prowess scowering the internet for clues, so please don't suggest a forum search. What baffles me the most is that since multiple cartidges don't work, I would assume the problem to be with the printer itself, yet the black cartridge works fine.
Thank you all,
Ryan
This question was solved.
View Solution.

I would suggest the troubleshooting steps in the document here. When you print a diagnostic page as shown in solution six are there lines through all three colors in the same place? If so the issue is almost certainly an electrical contact between the printer and cartridge or a failed cartridge. To address this I would suggest cleaning the cartridge and printer contacts as shown in the document here. (This is for a different model but the procedure is the same.)
If this does not resolve the issue please scan and post the diagnostic page you printed. Black out the serial number information in line 11. for privacy.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Printer issue: All pages after first one come out horribly wrong.

Install: Arch64
Printer: Canon MP520
Connection: USB
Programs printed from: All
Driver: AUR mp520 packages
Problem start: recent... last couple of days
Description: printer was working fine until I decided to print something a few days ago. I was printing a resume and all the pages after the first (only 3 pages long) came out as if the data got corrupted during it's send to the printer... the first 10th of the page was repeated all the way down the page with large black squares in various places (patterned like the actual part of the page that was printed repeatedly down the sheet)... I have tested this and proven it is the second and all following pages in an individual print (if I print all 3 pages of this resume one at a time, back to back, they all print out in consecutive order with no errors... and I can put in the jobs so that they overlap and it "looks" like a single job).
If anyone is willing to help, ask any and every question necessary to get this figured out, cause it's bugging me like nothing else... it's a hassle to print each page individually (has the same effect when printing PDFs from epdfview as well as prints from within GIMP) and I'd like to have my printer back to normal. Restarting the printer has not worked. The only thing I can think that I haven't tried is restarting the desktop, but I have a VERY long data download (2 days in) that I'd sincerely hate to have to start over for this error, as it's more than halfway done at this point... so I'm saving that as a last resort to be tried after my download completes... if anyone can come up with some things to try while the comp stays up & online, that would be great... below is a list of things I've tried.
Things I've tried:
* restarting cups
* restarting hal
* restarting printer
* physically removing and reconnecting printer
all other suggestions are welcome.
EDIT: almost forgot, cups.error is 0kb in size and completely empty, so no output to work with on that level, telling me the error may possibly be in the printer itself, but I'm not sure.
Last edited by CPUnltd (2010-12-15 05:42:08)

interesting development... printing business cards with GIMP with Gutenprint and consecutive prints come out just fine (just did a set of 30)... how does this affect the problem that we are having with these printers? Can people with other printers that have this same issue (canon as well as others) do a few tests with Gimp+Gutenprint to see if they experience different results (pretty sure 2 consecutive prints should be enough. I'm guessing Gutenprint is a separate printing "engine" (I know, probably a bad term to use, but it's what came to mind) so I'm wondering what could be done as far as being able to use Gutenprint in other programs or what other possible solutions this info may present.
Disclaimer: I'm probably showing my noob with this statement, cause I don't really know the details when it comes to printing in linux, but I'm still noting my experience nonetheless... and if I look a little "dumber" because of that, so be it! Gotta learn somehow...

Printing Issues with HP OfficeJet 100 and Windows 8.1

We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Possible Solution To HP Printer Issues

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