Power management headaches

I am very frustrated  with multiple power related issues on recently purchased HP ENVY mp4 Entertainment laptop which has Windows 8 installed.
1. With default energy saving plan if I close the lid or use a different method to put laptop to sleep it would not later wake up when I open the lid or press keyboard/touchpad. I have to resort to hard reboot to start using it again.
2. When I click Shut Down button in Charms > Settings > Power the screen goes dark but the light stays on power button and wi-fi key stays lit indicating that laptop is still on even after several minutes.
Is there an available update to power management software that I can install? 

Update.  I allowed preinstalled HP Support Assistant to download and install BIOS update and after reboot my power management problems seem to be cured.  I feel better now.
 Just as FYI - Geek Squad guys at Best Buy were useless trying to deal with this issue. Just wasted a ton of my time.

Similar Messages

  • Lost Beats Audio Control Panel, Windows Experience Index and HP Power Manager on fresh install...

    HP Pavilion m6-1035dx, product B5S06UA#ABA
    Please help! I installed a 240gb SanDisk Extreme SSD and a fresh install of Win 7 home premium 64-bit OEM. I did not reinstall the factory OS and all that goes along with it. I have managed to reinstall all drivers (it seems) but am having the following problems: 1) I have installed IDT HD Audio Driver sp56953 but it does not provide the Beats Audio control panel, any idea how to get it? 2) The Windows Experience Index will not provide a performance evaluation, something in the system is providing it with an error message when it attempts to rate the system and it stops. 3) I have installed HP Power Manager sp57398 and can bring up the control panel but the changes I indicate will not stay applied, when I bring up Power Manager again it show that no selections are made. I knew this fresh install was going to provide headaches, please help if you can. Thanks.

    I suspect this may all be related to a common cause.
    When updating the windows experience index, what is the error message you receive?
    Has the video card driver been installed? It is necessary for the windows experience index to complete.
    Also, ensure the HP Software Framework is installed.  It is under the Software Solutions category.  
    You did a clean install of Windows 7. Has all the software and drivers for Windows 7 from HP been installed? Here is a link should you need it.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Power Managment - SCCM 2012R2

    Hi Everyone,
    Wow so where to start.. We had a few needs that made us desire enabling Power Management and all the headache that comes with it.
    Our environment includes 50 local-MAN sites, and roughly 9.000 employees - with 14,000 laptops/desktops spread out through the area.
    There is no "Standard" work hour, yet we estimate 80% work from 7:00AM to 3:00PM.
    When we had set the default settings, and some typical (what we though were typical) settings - Sleep after 60Min, Shutdown after 90Min, Wakeup at 7:00AM, etc. 
    Alot of issues with users arose, some needed VPN, some had DB Servers running, etc
    So than we changed it to not sleep (ugh makes me sick to have no sleeping computers) and now people are just closing the lid and its dieing. 
    Anyone out there have some good settings or advice on Power Management? I don't see any "Advanced" power management module in SCCM for things like CPU sleep, etc.

    You can deploy different power settings to different collections - if that helps. You won't find any settings that will fit for each and every computer in a company.
    Torsten Meringer | http://www.mssccmfaq.de

  • BUG: Power Manager fails to autostart

    Alright, this topic is a continuation of my conversation with Lenovo support on Twitter, as it has been a while and we were unable to resolve this problem.
    Until recently I had Windows 7 x86 running perfectly normal with a number of ThinkVantage tools such as Power Manager, HDAPS protection, HotKey integration, etc. - all the bare necessities, though not the latest versions.
    Recently I've formatted everything and installed Windows 7 SP1 x64. Immediately after installation I've installed the latest versions of Power Manager, etc. from Lenovo Support website (i.e. not through System Update). Upon installation, the Power Manager gave me this error: 
    Every time I rebooted my computer, the same thing showed up and the Power Gauge was not showing in the taskbar. After a bit of looking around, I have found that in the following registry entry:  HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\Curren​tVersion\Run in the value rundll32 "C:\Program Files (x86)\ThinkPad\UTILIT~1\PWMTR64V.DLL",PwrMgrBkGndM​onitor the quotes were missing. Once I put them in, the Power Gauge started to show up during start up, however the message did not disappear.
    Then I tried installing the APS protection which gave me a couple of the very same messages during installation. When the installation finished, I tried running the APS protection from the Control Panel, but it crashed every time.
    Highly dissatisfied with all this, I've formatted the hard drive again, installed the same version of Windows and installed the Power Manager the very minute it finished installing, to be sure no other applications intervene. The result was the same.
    From @lenovo on Twitter I've received an advice to uninstall the Power Manager and try installing it from System Update, however the same error message prevents me from uninstalling the Power Manager. I have also tried using the System Update to install the HDAPS (which I haven't installed this time), but it failed.
    So there's my story. Any help would be very appreciated, as never before have I had a single issue with Lenovo tools.
    Thanks!
    Solved!
    Go to Solution.

    All right, I've gone through some experiments in the VMWare. Installing my modified image and then the Power Manager gave the same errors I am experiencing. However, when I used the untouched image, everything worked fine.
    So I would like to thank everyone who contributed to this topic and apologize to @Lenovo for taking their time with this issue.
    Yet I am very interested in what it is with the modified image that makes the Power Manager installation use paths like C:\Program Files (x86)\... instead of C:\Progra~2 like it happens with the normal image, which I just verified comparing registry entries. And also why the ThinkVantage tools are the only ones affected by this.
    But in any case, thanks to everyone again and I will accept this solution now.

  • Portege M800-107: Power Management & HDD Protection Utility questions!

    Hi all,
    I own a Toshiba Portege M800-107, I have recently installed windows 7 (ultimate edition), which enhanced my laptop capabilities. The only problems I face are:
    1) The Power Management utility, where I have install the required drivers from the official page of Toshiba, the problem is that the Value Added package is installed without the power management. For now I over come the problem by using the power options offered by Windows 7.
    2) The most important problem is the HDD Protection Utility which every time I try to install the driver from the official site, it stops the installation with the reason that this "hardware is not supported by this computer"
    Apart those problems the laptop is working perfectly and faster.
    If any one could assist me with my problems I would be very appreciated.

    > 1) The Power Management utility, where I have install the required drivers from the official page of Toshiba, the problem is that the Value Added package is installed without the power management. For now I over come the problem by using the power options offered by Windows 7.
    There is no special Power Saver tool for Win 7. The Value added package provides some additional options which you can find in Win 7/Vista power management.
    Check this HowTo:
    http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=41
    > 2) The most important problem is the HDD Protection Utility which every time I try to install the driver from the official site, it stops the installation with the reason that this "hardware is not supported by this computer"
    The HDD Protection Utility using the acceleration sensor built in the computer.
    The point is that there are different M800 on the market and possibly your M800 does not support the acceleration sensor. This could be the reason why you cannot install this tool.

  • Windows 7 RTM x64 Power Manager and switchable graphics not working

    Installed Windows 7 RTM x64 on my T400. After windows update and installing Lenovo's drivers, everything is accounted for. ATI graphics works fine, and I can see the Intel graphics on the shortcut menu. I just cannot manually switch to the built-in graphics, nor did I see the Power Manager. What do I need to do? I have installed the drivers for the power management, even though on the list of driver on lenovo's webpage it says it's only for SL models.
    Help would be appreciated.
    Specs:
    T400
    LED
    ATI/Intel switchable graphics
    4Gb

    Have you installed the Power manager http://www-307.ibm.com/pc/support/site.wss/WIN7-BE​TA.html#powm ?
    And after that, make sure you have installed the right driver (the one for switchable graphics): http://www-307.ibm.com/pc/support/site.wss/WIN7-BE​TA.html#m8xswitch
    Hope that helps.
    I also have Windows 7 Professional x64 on my T400 and everything works fine (i only uses programs and driver from here: http://www-307.ibm.com/pc/support/site.wss/WIN7-BE​TA.html
    T400 2767-AG8
    Windows 7 Professional 64bit

  • My solution (or so I thought) to Power Manager/CPU throttling problems!!!

    I have found a solution to all my Power Manager/CPU throttling problems!!! Though there is some good and bad news.
    {EDIT: The problem has NOT been fixed, even after latest PowerManager (3.62) and BIOS (1.30) versions. Pretty much ignore anything I say below as the problem is still occurring. You can see my full post here: http://forum.lenovo.com/t5/W-Series-ThinkPad-Laptops/W520-Speedstep-not-working-properly-on-battery-...}
    Good news:  I have NONE of the throttling issues or inconsistent CPU frequency problems I was having before on AC or battery power.  Everything, including TurboBoost on battery works! It is completely fixed! (I have no idea how this factors into Lenovo’s statements that TurboBoost is disabled on battery “by design”. There is at least one other post from someone else that also reported TurboBoost was working for them on battery)
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    8)Boot into Windows, downgrade to BIOS 1.25 [UEFI: 1.25 - 8BET44WW / ECP: 1.14 8AHT32WW ]  via the Windows flash utility. I wanted to downgrade all the way back to 1.06, but the software would throw up some error for any version prior to 1.25 and wouldn’t proceed
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    21)Boot into Windows, verified Power Manager was active and working. Verified TurboBoost was working. Restarted system a few times and played around with Power Manager for a bit to see if the different power plans worked and retained the settings, all the while monitoring the Intel TurboBoost utility and PM’s own “power gauges”. Let system Sleep, changed power sources, resumed, etc. Everything was working great.
    22)Shutdown, reconnect main battery. Booted into Windows. Again, fiddled with Power Manager for a bit, switching between power plans and AC/battery power. Still worked great.
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    T520 4239-CTO | i5 2410M
    W520 4270-CTO | 2720QM | 16GB RAM | Quadro 1000M | BIOS 1.30 | PwrMgr 3.62

    All I basically did was download and install...
    (Chipset driver) http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/oss924ww.exe
    (PM driver)  http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/83ku14ww.exe
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    I rebooted.... then I went into bios (1.26) and set everything to default... then restarted saving changes...
    Since I prefer not using optimus I changed the display settings in bios right after saving the default settings...
    Not sure whether or not you really had to go into bios... but everything seems to be working...
    My settings in PM is set to Maximum Power in the Advanced tab,  3rd party monitoring tools is TPFanControl and HWInfo64.... 
    W520 (4270 CTO) | i7-2820QM | 16GB RAM 1333 MHz | Runcore MSATA SSD | 2x Kingston SATA2 SSD | Quadro 2000M | FHD | Windows 7

  • Problem with Lenovo s856's Power Manager

    The emergency power saving is not working. It will just start preparing  and will say failed to launch. i dont know what happen. can someone pls help me. Thanks in advance

    Hi mieric56
    Try this:Go to Settings->Apps->All->Find Power Manager->Press/Tap on it->Clear data ->restart your phone.
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    Regards.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as ''ACCEPT AS SOLUTION"! 
    Unsolicited PM's will not be answered! ....Please post your question/s in the appropriate forum board.
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  • USB port power management issue on apple aluminium wired keyboard after upgrade to 10.8.5

    Hi there,
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    FYI...
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  • Can't get R&R or Power Manager to work under upgraded Win7 on X61

    I recently upgraded my X61 from Win Vista Business to Win7 Pro. While doing so I installed the new and supposedly Windows 7 compatible versions of R&R and Power Manager. However, I can't seem to get either to work - I can't even start the applications. Both immediately crash and tell me that "Lenovo Application has stopped working" (R&R) and "Power Manager has stopped working." I do get the power gauge in the task bar, but I cannot click it (same error/crash). 
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    Per Bylund
    Solved!
    Go to Solution.

    I believe I've found the reason for the problem I had with both R&R and the Power Manager (also discussed here): I did not have .NET framework 3.5.1 SP 1 installed. It is obviously disabled by default on Win7, so one will have to enable it through Control Panel -> Uninstall a program -> Turn Windows features on or off (and then make sure to check the Microsoft .NET Framework 3.5.1 check box).
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  • Power Manager locking taskbar and creating two battery icons on X201

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    T430 - Taskbar Frozen? This worked for me.
    ‎01-11-2014 01:44 AM
    I thought I would post this in case someone has the same issue I did.  Today my taskbar froze after startup (i.e. I couldn't access the start button or any other icon on the task bar and I had a two wonky grey battery icons where only one should have been).  Restarting explorer.exe didn't help.  It didn't even work in safe mode.  No viruses, malware, disk/hardware issues could be found.  The culprit was the Power Manager.  There have already been a couple threads on this, but they are somewhat convoluted in addressing the issue so I thought I would post a straight forward solution.
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    Hi,
    Welcome to Lenovo Community Forums!
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    Refer this document to see the tips on how to increase the battery life.
    Hope this provided enough clarity for your query!
    Best regards,
    Mithun.
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Power Manager 4.42 Not Working T61p Vista 64-bit

    ThinkVantage Power Manager is not working on my machine.  I first noticed this after System Update added several new ThinkVantage programs, including PM version 4.41a several weeks ago, but I can't point with any certainty a specific cause or beginning to the problem. 
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  • Problems with SpeedStep and Windows Power Management: SYSTEM FREEZES!

    I am running an E6600 on my MSI 975X PUE-Mainboard @ 2,4 GHz.  I am experiencing a strange problem that seems to be related to EIST and/or Windows Power Management:
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    @Vaniireg
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    If I select the "Minimal Power Management" power scheme, the CPU frequency will drop to about 1,6 GHz and the Voltage (CPU-Z) to 1,136-1,144 V.  Whenever I do that the system will eventuelly freeze.  Skipping through a video file in Media Player Classic is sometimes enough to cause the system to hang. 
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    @batcook09:
    Unfortunately, a clean re-install of Windows XP Pro did not take care of my problem.  I've already tried that.  The system is not overclocked and is running with default settings.  Speedstep is enabled. 
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  • I have an iMac G4 PowerPC with OS 10.5.? The OS10.5.8 update failed. Now get blue screen and error-can't find Intel Power Manager. What now??

    I have an iMac G4 PowerPC with OS 10.5.? After deleting 17G of music files to make room on the 74G drive, The iPhoto and iWeb updates seemed to load okay, but the OS 10.5.8 update failed - message opened said the computer encountered an error and must shut down. Now I get the blue screen. Startup with 'V' pressed shows multiple lines saying: error-can't find IntelCPU Power Manager. What now?? I  reset PRAM, I think.....?????

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