PRE 9 Preview screen

Hi
Can't seem to get preview screen to work properly. I have clips on the Timeline/Sceneline but when I click on them and press 'play' nothing happens. I seem to be locked into 'motion tracking' mode - how do I solve the problem?
Many thanks
Barry

Hi Hunt,
Display driver
INTEL(R) HD Graphics
Version: 8.15.10.2182
Date: 19th July 2010
Informed that no update is available and it’s working properly
Video Card
NVIDIA GeForce GT 420M
Version: 8.17.12.5939
Date: 12th August 2010
Informed that no update is available and it’s working properly
I am using Windows 7 Home Premium
Regards
Barry
From: Bill Hunt
Sent: Monday, January 10, 2011 8:03 PM
To: Barry Graham
Subject: PRE 9 Preview screen
I am not ready to rule out the video display driver yet. What you report is a common issue with an obsolete video driver.
What version (date/time) do you have installed?
Also if you would restate your nVidia card model and your OS, that would be appreciated.
Thanks, and good luck,
Hunt

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Headingley1895
With regard to your video card driver...please confirm that you have been to the Intel web site and found the latest driver
For: Intel HD Graphics 2000, Windows 7 Home Premium 64 bit
Is dated 3/21/2013 with the version given as 15.28.15.64.3062.
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&Product Line=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Proce ssors+with+Intel%C2%AE+HD+Graphics+3000%2f2000
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Local Disk C
Program Data
Adobe
Premiere Elements
11.0
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I believed that you have said that in prior thread, but I am just double checking.
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You say that your file is AVCHD with a .m2ts file extension. What happens if you rename just the file extension of that file and then import that into Premiere Elements 11 new project?
Examples
.m2ts to .m2t
.m2ts to .avi
.m2ts to .mov
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Am on SRM 5.0 MDM 2.0.
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Edited by: Alex Waiyaki on Jul 23, 2010 10:04 PM
Edited by: Alex Waiyaki on Jul 24, 2010 2:51 AM

I have resolved the issue
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@Greg57 ,
Hello and thank you for posting on the HP support forums. So that I can provide you with the best possible assistance here I am going to need a little more information.
So you say Movie Maker give you a black screen on play back.
First here is a link I would like you to go to and check out. Please post back with as much information as you can. Do not post your serial number.
Advice for asking the "Very Best Question"
Other things you can post back with is.
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Resolve common Video Playback problems and issues on Windows 7
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Thank you so much for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

How can I control the Product Category in the Pre-select screen

Dear ,my expert :
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alex

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Hit F11

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Legendary
As John has pointed to, this is a known Premiere Elements 10/NVIDIA GeForce issue. It is well documented in the Announcement at the top of this forum as well as
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ATR Premiere Elements Troubleshooting: PE10: NVIDIA Video Card Driver Roll Back
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ditto0000
Lots of questions.
Do you have the latest version of QuickTime installed on your computer with Premiere Elements 11? What is your Playback Quality setting as seen by right clicking the monitor and selecting Playback Quality...Automatic or Highest?
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b. Is your video card driver up to date, according to its manufacturer?
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d. On Video 1 it looks like there is at least one frame represented there that is not green. If you set the Video Track Style Display to show all the frames on Video 1, are all the frames showing images, not green? It looks like the Preview Windows is not showing green. What does the thumbnail for this video look like in Project Assets, green or expected image?
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Thanks.
ATR

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