Premiere Pro CC Problem With PNG MOV Quicktime Format

A While Back, i posted a problem with Premiere Pro CC that it would not open MOV with a PNG Type Format. the Error was always "There is No video or Audio Stream".
Frustrated, i reverted back to Premiere Pro CS6 in which the files opened fine. i had Forgotten an effect i used in PRO CC so went pack in and surprisingly the files opened. I finished my Project and moved on until Last night, when editing, the same thing happened in Premiere Pro CC, it wouldnt impoort the PNG Format MOV files i have for traqnsitions (Rampant Media Color transistions) Curious, i again opened PPRO CS6, and low and Behold, when i re-opened PPRO CC, the files were read properly.
So there appears to be some form of Bug in PPRO CC on a windows 7 64 bit Ultimate? i can reproduce this over and over againj. i am just throwing this out there incase this happens to anyone else. hope this helps, i hope Adobe Premiere Pro CC Engineers see this and can fix this bug. thanks, have a happy too da looo, i shall blow you a fanfare!

Please submit a bug report, complete with a sample file, or at least attach a sample clip here.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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Premiere pro cc2014 problem with workspace

Hi everyone !
I have some issue with Premiere, and its workspace....
Each time (except some "random" times) a new project is open, there is a problem with the composition of the workspace. Each windows move in an odd way that i dont understand... And i must have to recompose each time my own workspace. This problem is recurent, even when I re open a project...
Here the result when a project is open :
Thanks in advance !

I 've been in relation with an "support technician" (i dont know how to define this fonction in english...), really useless... But few hours later I found this in my mail box. A potential answer (i didnt test it) to this problem (Sorry but the mail is in english and french.... Verry 'confortable' comme on dit chez nous...
Fasten your seabelt, it's a little bit complicated :
Merci d'avoir contacté le service clientèle Adobe suite à votre demande concernant première.
Pourriez-vous suivre ces solutions concernant votre problème:
1. Please rename the Adobe Folder in the Documents folder.
2. Make sure the user is not using the sync settings option. (https://helpx.adobe.com/premiere-pro/using/sync-settings-cc.html)
3.　Please uncheck the option for import work space from the project, under the window icon of Premiere Pro.
4. Try and change the user account. (https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html)
5. Please make sure Premiere Pro is not installed on the network. (check if all was installed on default locations)
6. In case these steps do not work please perform a clean uninstall and re-install of the Adobe Application.
>>>> Suivez ces manipulation pour une réinstalle pour　WINDOWS:
A) Redémarrez la machine en Mode Minimal :
Windows Vista / 7 / 8 :
- Allez à l'adresse http://support.microsoft.com/kb/929135/fr
- Cliquez sur "Sommaire" puis sur "Procédure pour démarrer en mode minimal"
B) Désinstallez les produits depuis l'utilitaire Adobe :
http://helpx.adobe.com/fr/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
- Sur la page,　allez à l'étape 3 et sélectionnez votre plate-forme.
- Téléchargez l'archive et décompressez-la (clic-droit > Extraire)
- Dans le　dossier décompressé, exécutez "AdobeCreativecloudCleanerTool.exe"
- L'option à sélectionner pour supprimer le Creative Cloud est　3
- Sélectionnez "Clean All".
C) Supprimez les dossiers concernant Adobe suivants :
C:\Programmes\Adobe
C:\Program Files\Adobe
C:\Program Files (X86)\Adobe
C:\Programmes\Common Files\Adobe
C:\Program Files\Common Files\Adobe
C:\Program Files (X86)\Common Files\Adobe
C:\Programmes\Fichiers Communs\Adobe
C:\Program Files\Fichiers Communs\Adobe
C:\Program Files (X86)\Fichiers Communs\Adobe
NB : Les dossiers suivants sont normalement cachés par le système.
Pour y accéder,
http://is.gd/windows_hidden
C:\ProgramData\Adobe\
C:\Utilisateurs\<votre nom>\AppData\Roaming\Adobe
C:\Utilisateurs\<votre nom>\AppData\Local\Adobe
D) Videz la corbeille.
E) Téléchargez et installez le Gestionnaire d'abonnement depuis l'adresse suivante :
https://creative.adobe.com/products/creative-cloud
F) Redémarrez la machine en Mode Normal :
- Pressez simultanément le touche Windows et la touche R
- Tapez "msconfig" (sans guillemets) puis appuyez sur Entrée.
- Cochez "Démarrage normal" et cliquez sur OK.
7.
SAVE MSINFO32:
See for steps:
http://support.microsoft.com/kb/300887
1. Please press Windows Key + R to open the Run Menu
2. Type msinfo32 and click OK
3. While viewing the System Summary node go to File then Save (Please do not use Export)
　 Pour nous envoyer le fichier, allez sur www.adobe.com/go/supportportal_fr > identifiez-vous et cliquez sur le numéro de cas.
Si jamais vous rencontrez le moindre souci, n'hésitez pas à nous recontacter et c'est avec plaisir qu'un de mes collègues ou moi-même tenterons de résoudre votre problème dans les plus brefs délais.
En vous souhaitant une excellente journée,
Cordialement,
Raphael L
Adobe Service Clientèle.
Nous avons récemment mis-à-jour la page de support de notre site internet vers www.adobe.com/fr/support . Vous pourrez y trouver de nombreux éléments d'aide ainsi que, sous le menu « Nous contacter », le tout nouveau service de support par Chat. Vous pourrez accéder à celui-ci après avoir sélectionné votre produit et le sujet de votre question.
Nous vous adressons ce message en réponse au cas de support n° 0186330963 ouvert par pierre grambert.
Nous nous permettons de vous recontacter car nous n’avons reçu aucune nouvelle de votre part concernant ce cas. Si votre problème n’a pas été résolu, merci de bien vouloir nous en informer afin que nous puissions vous fournir une assistance complémentaire.
Pour ce faire, vous pouvez vous connecter au Portail du support technique Adobe et consulter l’historique des cas ou fournir des informations sur le cas en cours. Recherchez le numéro du cas dans la section des activités récentes. Pour ajouter des informations, ouvrez le cas et mettez-le à jour.
Si vous ne parvenez pas à vous connecter, consultez le forum aux questions sur les identifiants et les adhésions Adobe
Si nous ne recevons aucune nouvelle de votre part sous 7 jours à compter de la réception de cet avis, nous considérerons que votre problème est résolu et clôturerons le cas.
Vous disposerez toutefois d’un délai de 14 jours pour le rouvrir si vous rencontrez d’autres difficultés.
Merci,
Le service clientèle Adobe

Premiere Pro HotKey Problems With Wacom

I currently purchased the small Intuos 4 to use with Premiere Pro and AFX, and have ran into some problems with setting up hot key combinations on the Wacom express keys.
This only happens in Premiere Pro. I've already tested this out to see if it's the tablet, but FCP does the command correctly, and I set up the same command with TypeEdit and it gave me the correct order that I made the command.
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e, r, b, opt+x, and so on
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So my question is, is there some kind of way to fix this problem at all? Sounds crazy, but can the Mark In and Mark Out functions be slowed down somehow?
I've already tried using delayed buttons to try and separate the Mark In and Mark out from the Move To Next Edit, but it works whenever the program feels like making it work.
I've also already tried different buttons, and that doesn't work either...
This would really help out my workflow if there's a way to fix this!

The macro is
Marking In where the CTI is, Moving to the Next Edit point, setting a Mark Out, Copying the selection between the Mark In and Mark Out, Lifting (or ripple deleting) the clip, Moving to the Previous Gap, and Pasting the Clip.
Basically it's just taking a clip from one point in the timeline, copying it, and then moving it to a gap in the timeline to continue my edit. I do my work by placing all the footage on the timeline, watching all clips, and then constructing the video from the very left, leaving 1 gap separating the actual video with the remaining footage. This way I can find footage and do the shortcut above on the keyboard without zooming out etc. Making it into one button though would definitely help save time.
It's a 7 step keystroke so bringing it down to 1 keystroke on the express keys on a Wacom Tablet would help save a lot of time.
Everything works, except the Mark In and Mark Out shortcuts. They happen faster than the Move To Next Edit shortcut, so instead of Marking an In point, and moving to the next edit, it sets a Mark In point first, and then a Mark out point which only selects one frame, and then continues with the rest of the keystroke.
Again, the hot keys happen like this:
Mark In, Mark out, Move To Next Edit Point, Lift, Move To Previous Gap, Paste
INSTEAD of this
Mark In, Move To Next Edit Point, Mark Out, Lift, Move To Previous Gap, Paste
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Premiere Pro CS4 - Problem with the monitor program.

Hi. I'm not able solving problems with the monitor using PremiereProCS4. When I drag a photo (also only one photo) in the timeline and play it in the monitor program, vision in the monitor program doesn't run:black monitor or a little part of the photo appear... sometimes distort colours. Asus P5QPRO, Intel 9550 and Sparkle Nvidia GeForce 9800 GTX+ 1024 DDR3; last gpu driver and directX are installed. Different configuration of stratch disks were tested. Where am I wrong?

Dear Bill,
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Premiere Pro CS4 - Problems with mpeg2 export file

Hello!
I shoud get export a one videofile (mpeg2 D-10, 4:2:2) with 4 audio channels (two stereo track). Audio must be .wav and PCM. The end result shoud be on channel 1 and 2, which has music, effects and narration. Channels 3 and 4, everything else, but without narration. (tv company wants to change narration language).
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I have now about 150 test clips with different settings, nothing works...So, please help me! What shoud I do? Is this possible with Premiere Pro CS4 and Adobe Media Encoder? If so, how it can be done?

I don't believe the end result is possible with Premiere Pro alone. You'll have to export out am .m2v file, and two separate .wav files. Then look to other tools to mux them together.

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Hello,
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Is there anybody who knows if this is my problem or if there is another problem that I am not seeing?
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Intel Core i7 CPU Q720 @ 1.60 GHz
4.00 GB RAM
Windows 7 64bit
ATI Mobility Radeon HD 5730
Ever since the problem occurred, I have been working mostly with pictares I took. These are jpegs of 5184x3456 pixels, usually between 5mb and 9mb. The project I can't even load contains 58 of these imported images + 1 sequence.
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Premiere Pro used to run really well, until about a month ago, when I started to have these heat issues.
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Premiere Pro CC problem with CUDA

Hello there, I have problem with my Nvidia GTX 560 Ti (with CUDA cores), didn't work with Adobe Premiere Pro CC, why? Because before "CC" I work on Premiere Pro CS 5,5 and there my CUDA works perfectly, is this problem came from Premiere CC? Please help me?

Try ingesting the files through adobe prelude. Convert .mts-files to DNxHD format. If there is a problem with dolby digital audio license change your camera audio record settings to PCM instead of dolby digital.
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http://forums.adobe.com/message/5811748#5811748
neither the latest update made any difference.

I work with Premiere Pro on a mac and export quicktime movies to be played on pc's or mac's

I work with Premiere Pro on a mac and export quicktime movies to be played on pc's or mac's. When I export a qt from Premiere with audio it will not play on a pc only a mac. After extensive research I have narrowed down the problem to this: if you use the inspector in quicktime it looks like this
DV, 720 x 480 (640 x 480), Millions
16-bit Integer (Little Endian), Stereo (L R), 48.000 kHz
I have to run it thru AE to make it look like this....then it plays
DV, 720 x 480 (640 x 480), Millions
16-bit Integer (Big Endian), Stereo, 48.000 kHz
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thanks

Two questions:
1. What CODEC are you choosing when exporting on the Mac?
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Cheers
Eddie
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Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

haben
From looking at the specifications of your camera (SJCam 4000), we know already what video compression your camera is using. It is H.264.
A H.264.mov file should be supported by Premiere Elements 11. On what computer operating system is your Premiere Elements 11 running?
Do you have the latest version of QuickTime installed on your computer? And, are you running QuickTime and Premiere Elements 11 from a
User Account with administrative privileges? Please go to Premiere Elements 11 Publish+Share/Computer/QuickTime to confirm that you find
presets there for the QuickTime choice there.
What are the properties of these H.264.mov files - is it 1080p30 (1920 x 1080p30) or something else? Do you know if this camera is recording with a variable or
a constant frame rate?
Please review and consider and then we will decide what next.
Thank you.
ATR

Premiere Pro CC will not import .mov files

Having issues with Premiere Pro CC, I cannot import .MOV files created with my Canon 6D.
If I try to import the files, I get a very generic "File format not supported" error msg.
This is a new install of Premiere CC on a new computer. I was able to import them using Premiere Pro CC on the old computer.
Quicktime will play these files fine on my new computer.
Premiere Pro CS6 will import these files on the new computer.
Premiere Pro CC would open them fine on my old computer.
I'm not even sure where to start. Any help would be appreciated.
Here are my system details:
OSX 10.9.3
new Mac Pro
3Ghz 8-Core Xeon E5
64 GB RAM
Files are on external G-Tech Thunderbolt drive.

That was I was thinking at first, but if Premiere CS6 (installed on the same computer) imports and plays them, they must be on the system, no?
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Import Premiere Pro Sequence Problems

Hello, I am new to using CS for video editing so forgive me if this seems very basic.
What I am trying to do, is bring a sequence from Premiere Pro into After Effects so that I can jazz it up with some compositing and effets etc. I went to File>Dynamic Link and imported my premiere sequence. It shows up in my project panel, and double clickign it I can view it as normal. But when I try to drag it into my timeline panel to make a comp, nothing happens. I have tried draging it to the "create new comp" button within the project panel, and all it does is create an empty comp. Am I doing something wrong? I am using Mac OS X 10.7.2

I think you're going about this all wrong. If you go to Adobe Dynamic Link and pick Import Premiere Pro Sequence you get a movie not a composition.
I don't think that's what you want.
If you go to File>Import>Premiere Pro Project you get all of the footage, the bins, and either all of the sequences as compositions or a selected sequence as a composition. Only cross dissolves and cuts come across but the AE project can quickly become unmanageable if there are lots of cuts. I cut a feature film last year in Premiere Pro and there were just a little over 3000 edits. Can you imagine working on a comp with 3000 layers???
The project looks like this:
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Premiere Elements 13 , Problems with new text/titles

Premiere Elements 13, bisher keine Probleme. Nachdem die Filmlänge etwa 15 Minuten beträgt immer größere Probleme Titel/texte einzugeben. Wartezeiten sind extrem lange oder Programm stürzt ganz ab.

High ATR,
Computer running on Widows 7 ,64 Bit System, Service Pack 1, Processor AMD Phenom(tm) X4 945 3.00 Ghz;RAM 8 GB
Grafikkarte: NVIDIA GeForce 8800 GT
If the video on the timeline is longer than 10 minutes the problem will be remarkable. The response times adding a title is getting longer(2-15 seconds).
As the video is now 18 minutes the response time is after each action(resizing of letters or any changes of the text) up to 30 seconds or the program crashes completely.
Project settings are the following:
General HD 1080i; 29,97frames/second; Video:1920v 1080 H, 30 fps
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When the program crashes I remarked that the main memory RAM(8Gb) was fully used by the premiere program. Might there be a problem?
Thank you for your service.
thomasd
Von: A.T. Romano
Gesendet: Sonntag, 1. Februar 2015 23:55
An: Thomas Deschler
Betreff: Premiere Elements 13 , Problems with new text/titles
Premiere Elements 13 , Problems with new text/titles
created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano> in Premiere Elements - View the full discussion <https://forums.adobe.com/message/7151822#7151822>

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According to a different discussion, the images that are stuck as "Queued" are showing a bug in the virus scanning on the forums.
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Premiere Pro CC Problem With PNG MOV Quicktime Format

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