Presence unknown Lync 2013

Hi,
We need to change the sip address of a user. we use Lync 2013
in holland you can choose your lastname of your partner when married.
This will result in a Active directory name change and also the email and sip address will change.
for the email i use a second smtp address.
Example [email protected] after marriage it will be [email protected]
If the sip address is changed we have an presence unknown issue.
How can i solve this?
Thanks Guido

Hi,
If you want to update address book on Lync Servers, you can run
Update-CsAddressBook to trigger the Lync SERver to synchronize current AD information in the SQL database into the downloadable client and device address book files.
The on Lync client computer, delete user profile with the following path:
%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync
Then test the issue again.
More details:
http://blog.schertz.name/2010/09/updating-the-lync-2010-address-book/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Similar Messages

How to fetch presence in Lync 2013 from SQL server (using query)

We are running Lync 2013 setup with 5 FE and 2 BE SQL (mirrored) servers.
How can i get presence information for our users by script or SQL queries?
My Concern is to fetch out current presence information of a list of users (CSV file) by script (Powershell or SQL query) for automation purpose. So that one need not to go to Lync 2013 (or anything) Client for every single user, to check their corresponding
presence.
E.g Say a service desk agent is handling tickets of 200 users per day. So it will be time consuming for him/her to go to Lync 2013 client and check presence for every user. It would be better for SD agent to operate, if we could make a script to fetch presence
status for the list of 200 users.
We will fetch the information when required and send a mail to him/her.
i have asked this question under Presence and IM forum.
https://social.technet.microsoft.com/Forums/en-US/ef6287d1-e474-48ab-a411-f3813d256145/how-to-fetch-presence-information-in-lync-2013?forum=lyncprofile
been suggested to post it here.

Create a Store procedure which will give you integer value according to presence status:
USE [rtc]
GO
/****** Object: StoredProcedure [dbo].[GetAvailability] Script Date: 05/01/2015 10:36:35 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
-- =============================================
-- Author: <sudipta samanta>
-- Create date: <02.01.2015>
-- Description: <fetch presence information of user>
-- =============================================
CREATE PROCEDURE [dbo].[GetAvailability]
@_Publisher varchar(50)
AS
DECLARE
@agrregate_state varchar(500),
@availability varchar(50),
@index_first int,
@index_last int,
@index int
BEGIN
SET NoCount ON
set @agrregate_state = (select top 1 Data from dbo.DiagPublisherDataView(@_Publisher) order by LastPubTime desc);
set @index_first = (select CHARINDEX('<availability>',@agrregate_state));
set @index_last = (select CHARINDEX('</availability>',@agrregate_state));
set @index = @index_first + 14;
set @availability = (SUBSTRING(@agrregate_state,@index,@index_last - @index));
return CONVERT(int, @availability);
END
GO

Lync 2013 User Presence Unknown in OCS 2007 R2 Client

Lync 2013 User Presence Unknown in OCS 2007 R2 Client
OCS users had reported that they can’t view the presence status of some Lync 2013 users in OCS client, presence unknown. I found one of FE01 server that registration for those Lync 2013 users have that effect on OCS client. I shut down FE01 server to force
Lync 2013 users to register to another FE02 server. After Lync 2013 users signed in again (Connected Lync Server has been changed to: FE02), OCS client can view their presence. However I still don't found the root cause, when I run Test-CsRegistration in both
FE server. The FE02 passed, but FE01 show the following error. I checked the same certificate was imported to FE01/FE02.
Target Fqdn   : ###########.com
Result        : Failure
Latency       : 00:00:00
Error Message : Unable to perform authentication of credentials.
                Inner Exception:NegotiateSecurityAssociation failed, error: -2146893053
Diagnosis     :
VERBOSE: Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STRegisterWorkflow' started.
Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STRegisterWorkflow' completed in '6.26E-05' seconds.
An exception 'Unable to perform authentication of credentials.' occurred during Workflow Microsoft.Rtc.SyntheticTransactions.Workflows.STRegisterWorkflow execution.
Exception Call Stack:    at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
   at Microsoft.Rtc.Collaboration.LocalEndpoint.EndEstablish(IAsyncResult result)
   at Microsoft.Rtc.SyntheticTransactions.Activities.RegisterActivity.InternalExecute(ActivityExecutionContext executionContext)
   at Microsoft.Rtc.SyntheticTransactions.Activities.SyntheticTransactionsActivity.Execute(ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
   at System.Workflow.Runtime.Scheduler.Run()
   at Microsoft.Rtc.Internal.Sip.SipAuthenticationHelper.NegotiateSecurityAssociation(SecurityAssociationBase sa, String inputString, ContextFlags inContextAttributes, String& outputString)
   at Microsoft.Rtc.Internal.Sip.ProtocolAuth.DoProtocolOutgoingNegotiation(SecurityAssociation sa, SipMessage message, ChallengeData challengeData)
   at Microsoft.Rtc.Internal.Sip.AuthenticationControlModule.NegotiateSecurityAssociation(SecurityAssociation sa, SipMessage message, NegotiateArgs negotiateArguments)
'RegisterActivity2' sequence activity started.
'RegisterActivity2' sequence activity completed in '6.01E-05' seconds.
'Register' activity started.
Sending Registration request:
Target Fqdn      = #######.com
User Sip Address = sip:#####@####.com
Registrar Port = 0.
Authentication Type 'IWA' is selected.
'UnRegister' activity started.
'UnRegister' activity completed in '0.0004703' seconds.
VERBOSE: Workflow Instance ID '4fb4f7ee-de24-432b-b758-c4abd2010794' completed.
VERBOSE: Workflow run-time (sec): 0.2430276.
Does anyone know what does the error code 2146893053 means? Many Thanks.

Hi,
Please check if all services started on FE01.
It may cause by the issue of registrar authentication. Please also check if Registrar Setting click all authentication on FE01 Lync Server Control Panel.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 & Windows 8.1: All contacts appearing as "Presence Unknown"

Having an intermittent problem with Lync 2013 running in Windows 8.1. When I first sign-in to Lync (I'm working on an laptop that is part of my organizations domain and I'm logged in before I start Lync) all my contacts show up and for about
1 second or less, I can see that their presence is displayed correctly (Available, Busy, Away, In a meeting, On a call, etc.). Then all of the sudden all contacts switch to "Presence Unknown". My own presence is showing as "Available".
If I try to message a contact, it just shows the spinning dots and then eventually fails. One time the message went through, the recipient said they got the message twice, and for a brief moment - maybe bout a minute - the presence status
for all the contacts was once again available and showing. But then once again changed back to "Presence Unknown". Most of the time if it shows "Presence Unknown" I'm unable to IM the contact.
Sometimes - if I wait long enough - the presence status eventually appears and I'm able to communicate with contacts. But that can take up to an hour or more.
Sometimes after waiting for a bit, I get signed-off automatically. This morning that happened and I got a pop-up message "Server unreachable." If I click on sign-in again, it was able to sign-in and my status was once again
"Available" but all contacts were showing as "Presence Unknown"
Sometimes if I sign-out/in, that fixes things but that works less frequently. Usually the same situation just repeats where initially everything looks correct - everyone's presence is accurate - then immediately changes to "Presence Unknown"
and nobody is reachable.
Rebooting doesn't seem to work all the time but sometimes.
If I connect with Lync2010, none of these issues happen.
Is this a problem with Lync2013? A problem with Windows 8.1? A system setup issue within my organization?

Hi,
Did the issue happen only for you or for multiple users?
If the issue happen only for you, please try to login to another Windows 8.1 computer and login Lync 2013 with your account to test if the issue cause by your computer. You can also login with other well-worked Lync 2013 client on your computer
to test the issue again.
On your computer, please delete user profile with the following path and then test the issue again:
%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Unknown Presence in Lync 2010 and Lync 2013 co-existence

I have lync 2010 and lync 2013 in my environment. Everything was working fine except when I moved the DNS of the Lync 2013 pool to the load balancer. When I did that, users on lync2013 could see the presence of users on Lync2010 pool but not vice versa.
I have point the Lyncdiscoverinternal.domain.com to the lync2013 pool DNS. I have opened migration ports on the load balancer but still not working. It works perfectly fine if I point the DNS of the pool to one server directly without going
through the Load balancer VIP.
Am I missing anything here?
Thanks!
Alert from TechNet Posting

Hi Kojo Obeng Antwi,
Please check out the following information.
Deploying DNS load balancing on Front End pools requires you to perform a couple of extra steps with FQDNs and DNS
records.
A pool that uses DNS load balancing must have two FQDNs: the regular pool FQDN that is used by DNS load balancing (such as pool01.contoso.com), and resolves to the physical
IPs of the servers in the pool, and another FQDN for the pool’s Web services (such as web01.contoso.com), which resolves to virtual IP address of the pool.
In Topology Builder, if you want to deploy DNS load balancing for a pool, to create this extra FQDN for the pool’s Web services
you must select the Override internal Web Services pool FQDN check box and type the FQDN, in the Specify the Web Services URLs for this Pool page.
To support the FQDN used by DNS load balancing, you must provision DNS to resolve the pool FQDN (such as pool01.contoso.com) to the IP addresses of all the servers in the pool
(for example, 192.168.1.1, 192.168.1.2, and so on). You should include only the IP addresses of servers that are currently deployed.
Best regards,
Eric

Lync Contact, Presence Unknown External Network

I have a few contacts that are using Office 365 Lync, when I search for them in my Lync client they show as "Presence Unknown External Network".
Once I open chat window their presence updates.
I am using Lync 2010 on Prem, with a 2013 client.
My Contact is using Office 365 Lync, based in Europe.
Has anyone seen this issue.
Thanks

Hi,
It can be something wrong with federation configuration.
You can check the following points:
1. Use the following Lync Server Management Shell cmdlet to check the ability to connect to a federated domain:
Test-CsFederatedPartner -Domain <String> -TargetFqdn <String> [-Certificate <X509Certificate2>] [-Force <SwitchParameter>] [-OutLoggerVariable <String>] [-OutVerboseVariable <String>] [-ProxyFqdn <String>]
More details:
http://technet.microsoft.com/en-us/library/gg398281.aspx
2. Check if all needed ports are opened. Please check if you can connect to sipfed.online.lync.com on ports 443 and 5061.
3. Please double check if there is any misconfiguration on Topology Bulider. On Topology, check Federation route, make sure the the
Enable SIP Federation box is click.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 - Presence not showing in SharePoint 2010

Hello,
Presence was showing while on Lync 2010 and Office 2010 but at some point we lost the jellybean presence.
We recently upgraded to Lync 2013 and O365. Yet our SharePoint 2010 libraries are no longer showing the presence next to Modifiied By or Created By.
I've checked CA and presence is enabled. AcriveX add-in ia as well.
Thank you,
Andrea

Hi,
Did the Lync Server 2013 install On-Premises or online?
If it is On-Premises deployment, Presence is displayed by using an ActiveX® control and Lync APIs.
Please check if the Office to be the Latest version, if not, update it and test again.
If it is Lync online, you can also post a question on Office365 forum for assistance. Thank you for your understanding.
http://community.office365.com/en-us/forums/163/categories.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

LYNC 2013, Exchange 2013 / OWA presence not updating from calendar entries

Have a test environment of LYNC 2013 and EXCHANGE 2013.
No software clients - pure OWA access.
IM works within OWA and I can manually set availability which is seen correctly by other users. What does not happen is any calendar entries - they do not update the presence status (ie. does not go to busy when in a meeting ).
I did install Lync client 2013 and that did work ( and updated OWA ) - but I want a pure web environment without the need for additional software based clients.
Can this work? If so is there anything that can be checked to see where the issue is?
Thanks in advance.

Hi,
Maybe it's my misunderstanding. Did you mean you don’t want additional software based clients (including Lync client 2013)?
If you don’t install a Lync client on user workstations, you cannot see presence of Lync users from OWA.
What’s more, for Lync side, if you do not install Lync client software the only way to use Lync is Lync Web App (a browser-based meeting client). Lync Web App only support to join Lync Meetings. However, Lync meeting cannot schedule by Lync Web App and OWA.
Here is a link about Lync Web App may help you:
http://office.microsoft.com/en-in/lync-help/what-is-lync-web-app-HA103699740.aspx
If you want to create Lync Meetings but don’t have Microsoft Outlook you can use Lync Web Scheduler (a web-based program)
More details:
http://office.microsoft.com/en-in/lync-help/lync-web-scheduler-HA103466460.aspx?CTT=5&origin=HA103699740
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Is it possible to archive user presence change in Lync 2013?

We are using Lync 2013 and were wondering for QA purposes, is there a way to get or archive presence data in Lync 2013? Is the presence information only available in the client?
Thanks!
-Ed Rhoades
Best Regards, Edward Rhoades II

I don't believe this is archived (but someone feel free to correct me)
Based on the Technet article
http://technet.microsoft.com/en-us/library/jj204900.aspx the following information is archived:
Peer-to-peer instant messages
Conferences (meetings), which are multiparty instant messages
Conference content, including uploaded content (for example, handouts) and event-related content (for example, joining, leaving, uploading sharing, and changes in visibility)
Whiteboards and polls shared during a conference
Also looking at some of the sample reports, I can't see an option for it: http://gallery.technet.microsoft.com/office/Sample-Lync-Server-12fb1c4c
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer" | Blog
www.lynced.com.au | Twitter
@imlynced

Lync 2013 On Premises to Lync Online, one way presence and IM

I am attempting to federate my on premise domain with a domain hosted on Office 365.
At the moment, the O365 users can add and see presence of the on-premise users, and can send IM messages as well. But not vice versa.
I've scoured the internet for any answers, but have not found anything that has helped my situation.
So far I've verified:
1. The domain has been added to both sides allowed domains sections and the LyncOnline has been enabled in SIP federated providers
2. The on prem Edge server can resolve the 0365 Edge address
3. The external certificate is from a trusted source, with all SAN's configured.
4. All correct ports are open on the firewall inbound, and I can access sipfed.online.lync.com 5061 from the Edge server via telnet
5. The remote connectivity analyser connects with no errors to my edge server on prem
6. External users can connect to Lync On Prem
7. Exchange Online interoperability is working. I.e I can set my presence via OWA, and the Lync 2013 client updates instantly
Could there be anything I have missed? Before deploying this Lync on prem, I had a complete test lab environment working and Federation was working without issue.
Any help greatly appreciated.

Edge server configuration is the most likely cause
what happens if repeat the test for Remote onprem user does this work?
What is access edge port set to on the edge server?
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph

Lync Serch brings up deleted users and unwanted users (presence unknown)

We are about to deploy lync 2013 out to 800+ users and I have been playing with this feature for about 2 weeks now. I want to clean everything up the best I can before our deployment date. We are using 365 to manage the users with L1 and L2 licenses.
I have around 20 actuve users online right now for testing and they are working great. I have setuop MIICLIENT filters to remove OUs and certain attibutes. However if you open Lync and start typing a name it looks as if its searching through the GAL and not
the users I have assigned Lync to. Another example,,, you can still see users that are disabled. Of course their statues says unknown. and you will only receive an error message when trying to send to that user. But I want to make sure in the search feature
these users and other users do not show up in a search. Doing a search in o365 there are NONE of these users in there. They have to be pulling from our outlook credentials. or OWA somehow.
Could someone shed a little light on this for me? How can I completlly remove these users from showing up in a search even tho they are not synced users.
Thank you so much for the help...
Brian

Hi,
Agree with Edwin.
Also, if you search the user who have been disabled, it may the sync issue of Lync address book. Please run the following cmdlet on Lync Server Management Shell:
Update-CsUserDatabase cmdlet to force the user database to refresh its contents by re-reading all of the user information stored in Active Directory.
Update-CsAddressBook cmdlet to force an Address Book server to immediately sync with the user information stored in the user database.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2010 users presence is not coming in lync 2013

Hi,
I have lync 2013 with coxiestenc lync 2010. We are facing IM presence issue with lync 2013 server users. They are able to see the lync 2010 users presence (Unkown Presence).
Thanks.
Deepak

Are there any errors or warnings in the Event Viewer of either front-end server either in the Lync or Application log?
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www.lynced.com.au | Twitter
@imlynced

Lync - Search for Account Returns "Presence Unknown" / Unable to Sign Into Cisco UC

I've inherited Lync infrastructure and my knowledge of the product is limited. This issue appears to affect only one account. Searching for the specific account on a Lync 2010 client returns "Presence Unknown" when its full email address is queried.
"No results found" is returned when the display name is queried.
The account is able to sign into Lync and successfully performs searches for other accounts, but is not able to log into the Cisco UC Integration client.
Successful chats take place as long as they are initiated by the affected account. However, chats initiated to the troublesome account by other users fail.

exit out of the Lync client
delete everything under
%userprofile%\Local Settings\Application Data\Microsoft\Communicator\
then launch the Lync Client and test
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph

Lync 2013 presence in Exchange 2013 OWA - 0xc3e93d6a SIPPROXY_E_CONNECTION_UNKNOWN_SERVER

Single Lync 2013 server on Server 2012 R2
Single Exchange 2013 server on Server 2012
Latest patches and updates installed on both servers
Internal Certificate Authority issued certificates
Subject name on EX13 certificate is same as hostname and configured on SMTP, IIS, POP, IMAP, and UM services (Do I even need UM installed?)
I have been working on this for a few days now. I have tried all the blogs and TechNet articles I could find. I even created a list of commands to configure the Exchange and Lync servers.
**Exchange Server
Configure-EnterprisePartnerApplication.ps1 -AuthMetaDataUrl
https://c2nsi-svr-lync1.cantrelloffice.home/metadata/json/1 -ApplicationType Lync
Get-ExchangeCertificate | where-object {$_.services -like “*iis*” } | fl subject, issuer, services, thumbprint
Get-OwaVirtualDirectory -ShowBackEndVirtualDirectories -server c2nsi-svr-ex13.cantrelloffice.home | Set-OwaVirtualDirectory -InstantMessagingEnabled $true -InstantMessagingType OCS -InstantMessagingCertificateThumbprint E32937A41A7658AB8277BE6BD9BEF28D4DC43BFC
–InstantMessagingServerName c2nsi-svr-lync1.cantrelloffice.home
Get-OwaVirtualDirectory | Set-OwaVirtualDirectory –InstantMessagingEnabled $True -InstantMessagingType OCS
Notepad "E:\Program Files\Exchange\V15\ClientAccess\Owa\web.config"
<add key="IMCertificateThumbprint" value="E32937A41A7658AB8277BE6BD9BEF28D4DC43BFC" />
<add key="IMServerName" value="c2nsi-svr-lync1.cantrelloffice.home" />
C:\Windows\System32\Inetsrv\Appcmd.exe recycle apppool /apppool.name:"MSExchangeOWAAppPool"
**Lync Server
Get-Cspool | where-object {$_.services –like “*UserServer*”} | fl site, fqdn
Set-CsOAuthConfiguration -Identity global -Realm "cantrelloffice.home" -ExchangeAutodiscoverUrl "https://c2nsi-svr-ex13.cantrelloffice.home/autodiscover/autodiscover.svc
New-CsPartnerApplication -identity Exchange -ApplicationTrustLevel Full -MetadataUrl
https://c2nsi-svr-ex13.cantrelloffice.home/autodiscover/metadata/json/1
New-CsTrustedApplicationPool -Identity c2nsi-svr-ex13.cantrelloffice.home -Registrar c2nsi-svr-lync1.cantrelloffice.home -Site CantrellOffice -RequiresReplication $False
New-CsTrustedApplication -ApplicationId OutlookWebAccess -TrustedApplicationPoolFqdn c2nsi-svr-ex13.cantrelloffice.home -Port 5199
Enable-CsTopology
Anyone able to help me?

Excerpt from OCSLogger SIPStack log file:
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026d8 (SIPStack,LiteralToIPv6Context::Clear:IPv6Literal.cpp(272))( 00000034F1EBDE60 ) Clear
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026d9 (SIPStack,LiteralToIPv6Context::Append:IPv6Literal.cpp(191))( 00000034F1EBDE60 ) Not an IPv6 literal: 192.168.1.213
TL_NOISE(TF_STACKTRACE) [1]11DC.1678::04/08/2014-01:15:49.882.000026da ((Shared),CSIPGenericParamList::GetParamValue:SIPGenericParam.cpp(231))( 00000034F35DFBE0 ) Enter
TL_VERBOSE(TF_STACKTRACE) [1]11DC.1678::04/08/2014-01:15:49.882.000026db ((Shared),CSIPGenericParamList::GetParamValue:SIPGenericParam.cpp(266))( 00000034F35DFBE0 ) Exit - param=[ms-received-ipv6] not found. Returned 0xC3E93C34(SIPPROXY_E_FIELD_NOT_EXIST)
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026dc (SIPStack,CHeadersHash::GetNextHeader:HeadersHash.cpp(437))( 00000034F71F0438 ) Enter - current header [00000034F35DF9D8]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026dd (SIPStack,CHeadersHash::GetNextHeader:HeadersHash.cpp(469))( 00000034F71F0438 ) Exit - returns header [0000000000000000]
TL_VERBOSE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026de (SIPStack,CSIPMessage::GetNextHeader<CSIPHeader>:SIPMessage.h(2545))( 00000034F71F0070 ) Exit - no more headers found
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026df (SIPStack,LiteralToIPv6Context::Clear:IPv6Literal.cpp(272))( 00000034F1EBDE60 ) Clear
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026e0 (SIPStack,CSIPUrl::AppendLiteralToIPv6Mappings:SIPUrl.cpp(1659))( 00000034F35D8F10 ) Enter
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026e1 (SIPStack,CURI::AppendLiteralToIPv6Mappings:SIPUrl.cpp(420))( 00000034F35D8F10 ) Enter
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026e2 (SIPStack,LiteralToIPv6Context::Append:IPv6Literal.cpp(191))( 00000034F1EBDE60 ) Not an IPv6 literal: 127.0.0.1
TL_VERBOSE(TF_COMPONENT) [1]11DC.1678::04/08/2014-01:15:49.882.000026e3 (SIPStack,CSIPRequest::ValidateInboundHeaders:SIPRequest.cpp(1612))[3583893925]( 00000034F71F0070 ) Exit
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026e4 (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(381))( 00000034F71F0438 ) enter. headerID[0xf]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026e5 (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(413))( 00000034F71F0438 ) exit. header[00000034F35DC150]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026e6 (SIPStack,CMaxForwardsHeader::Parse:MaxForwardsHeader.cpp(42))( 00000034F35DC150 ) enter.
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026e7 (SIPStack,CMaxForwardsHeader::Parse:MaxForwardsHeader.cpp(46))( 00000034F35DC150 ) exit. already parsed.
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026e8 (SIPStack,HeaderSigner::GatherRouteHeaders:SIPMessage.h(174))( 00000034F71F0070 ) Exit - header 00000034F35DC150 found
TL_NOISE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.000026e9 (SIPStack,NegotiateLogic::ParseRequireHeader:NegotiateLogic.cpp(737))[1353035682]( 00000034F5E7A178 ) Enter
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026ea (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(381))( 00000034F71F0438 ) enter. headerID[0x23]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026eb (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(390))( 00000034F71F0438 ) exit. no headers
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026ec (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(381))( 00000034F71F0438 ) enter. headerID[0x2d]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026ed (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(413))( 00000034F71F0438 ) exit. header[00000034F35D8D00]
TL_INFO(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.000026ee (SIPStack,NegotiateLogic::ParseRequireHeader:NegotiateLogic.cpp(758))[1353035682]( 00000034F5E7A178 ) Found legacy compression request
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026ef (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(381))( 00000034F71F0438 ) enter. headerID[0x2d]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026f0 (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(413))( 00000034F71F0438 ) exit. header[00000034F35D8D00]
TL_VERBOSE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026f1 (SIPStack,CSIPMultiEntryHeader::Parse:GenericMultiEntryHeader.cpp(88))( 00000034F35D8D00 ) Unparsed is [LZ77-8K]
TL_VERBOSE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026f2 ((Shared),FindCharNotQuoted:parseutil.cpp(975))could not find character:","(0x2c).
TL_NOISE(TF_STACKTRACE) [1]11DC.1678::04/08/2014-01:15:49.882.000026f3 (SIPStack,CSIPMultiEntryHeader::Parse:GenericMultiEntryHeader.cpp(154))( 00000034F35D8D00 ) exit.
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026f4 (SIPStack,CHeadersHash::GetNextHeader:HeadersHash.cpp(437))( 00000034F71F0438 ) Enter - current header [00000034F35D8D00]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026f5 (SIPStack,CHeadersHash::GetNextHeader:HeadersHash.cpp(469))( 00000034F71F0438 ) Exit - returns header [0000000000000000]
TL_NOISE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.000026f6 (SIPStack,NegotiateLogic::ParseRequireHeader:NegotiateLogic.cpp(846))( 00000034F5E7A178 ) Exit. Returned 0x03E93C01(SIPPROXY_S_MESSAGE_CONSUMED)
TL_NOISE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.000026f7 (SIPStack,NegotiateLogic::ProcessPeerFeatureInfo:NegotiateLogic.cpp(1256))( 1353035682 )( 00000034F5E7A178 ) Enter - 00000034F71F0070
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026f8 (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(381))( 00000034F71F0438 ) enter. headerID[0x27]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026f9 (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(413))( 00000034F71F0438 ) exit. header[00000034F35D8768]
TL_VERBOSE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026fa (SIPStack,CSIPMultiEntryHeader::Parse:GenericMultiEntryHeader.cpp(88))( 00000034F35D8768 ) Unparsed is [NewNegotiate]
TL_VERBOSE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026fb ((Shared),FindCharNotQuoted:parseutil.cpp(975))could not find character:","(0x2c).
TL_NOISE(TF_STACKTRACE) [1]11DC.1678::04/08/2014-01:15:49.882.000026fc (SIPStack,CSIPMultiEntryHeader::Parse:GenericMultiEntryHeader.cpp(154))( 00000034F35D8768 ) exit.
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026fd (SIPStack,CHeadersHash::GetNextHeader:HeadersHash.cpp(437))( 00000034F71F0438 ) Enter - current header [00000034F35D8768]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026fe (SIPStack,CHeadersHash::GetNextHeader:HeadersHash.cpp(469))( 00000034F71F0438 ) Exit - returns header [00000034F35D8978]
TL_VERBOSE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.000026ff (SIPStack,CSIPMultiEntryHeader::Parse:GenericMultiEntryHeader.cpp(88))( 00000034F35D8978 ) Unparsed is [ECC]
TL_VERBOSE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.00002700 ((Shared),FindCharNotQuoted:parseutil.cpp(975))could not find character:","(0x2c).
TL_NOISE(TF_STACKTRACE) [1]11DC.1678::04/08/2014-01:15:49.882.00002701 (SIPStack,CSIPMultiEntryHeader::Parse:GenericMultiEntryHeader.cpp(154))( 00000034F35D8978 ) exit.
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.00002702 (SIPStack,CHeadersHash::GetNextHeader:HeadersHash.cpp(437))( 00000034F71F0438 ) Enter - current header [00000034F35D8978]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.00002703 (SIPStack,CHeadersHash::GetNextHeader:HeadersHash.cpp(469))( 00000034F71F0438 ) Exit - returns header [0000000000000000]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.00002704 (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(381))( 00000034F71F0438 ) enter. headerID[0x5]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.00002705 (SIPStack,CHeadersHash::GetHeader:HeadersHash.cpp(413))( 00000034F71F0438 ) exit. header[00000034F35DB448]
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.00002706 (SIPStack,CFromToHeader::Parse:FromToHeader.cpp(82))( 00000034F35DB448 ) Enter
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.00002707 (SIPStack,SIPHeaderUriParam::ParseHelper:SIPHeaderUriParam.cpp(46))( 00000034F35DB448 ) Enter
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.00002708 (SIPStack,SIPHeaderUriParam::ParseHelper:SIPHeaderUriParam.cpp(51))( 00000034F35DB448 ) Exit - already parsed
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.00002709 (SIPStack,CFromToHeader::Parse:FromToHeader.cpp(90))( 00000034F35DB448 ) Exit
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.0000270a (SIPStack,HeaderSigner::GatherRouteHeaders:SIPMessage.h(174))( 00000034F71F0070 ) Exit - header 00000034F35DB448 found
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.0000270b (SIPStack,CFromToHeader::Parse:FromToHeader.cpp(82))( 00000034F35DB448 ) Enter
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.0000270c (SIPStack,SIPHeaderUriParam::ParseHelper:SIPHeaderUriParam.cpp(46))( 00000034F35DB448 ) Enter
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.0000270d (SIPStack,SIPHeaderUriParam::ParseHelper:SIPHeaderUriParam.cpp(51))( 00000034F35DB448 ) Exit - already parsed
TL_NOISE(TF_PARSE) [1]11DC.1678::04/08/2014-01:15:49.882.0000270e (SIPStack,CFromToHeader::Parse:FromToHeader.cpp(90))( 00000034F35DB448 ) Exit
TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.0000270f (SIPStack,CIpAddress::SetIp:IpAddress.cpp(42))( 00000034F1EBE970 ) Enter
TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002710 (SIPStack,CIpAddress::SetIp:IpAddress.cpp(55))Enter
TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002711 (SIPStack,CIpAddress::SetIp:IpAddress.cpp(55))Exit - SIPRtlIpv6StringToAddress failed (WINERROR=C000000D). Returns E_FAIL
TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002712 (SIPStack,CIpAddress::GetIPv4FromStringA:IpAddress.cpp(288))Enter
TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002713 (SIPStack,CIpAddress::GetIPv4FromStringA:IpAddress.cpp(301))Exit - SIPRtlIpv4StringToAddress failed (WINERROR=C000000D). Returns E_FAIL
TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002714 (SIPStack,CIpAddress::SetIp:IpAddress.cpp(80))( 00000034F1EBE970 ) Exit FALSE: c2nsi-svr-ex13.cantrelloffice.home is not an IP Address
TL_NOISE(TF_STACKTRACE) [1]11DC.1678::04/08/2014-01:15:49.882.00002715 ((Shared),CSIPGenericParamList::GetParamValue:SIPGenericParam.cpp(231))( 00000034F35DB478 ) Enter
TL_VERBOSE(TF_STACKTRACE) [1]11DC.1678::04/08/2014-01:15:49.882.00002716 ((Shared),CSIPGenericParamList::GetParamValue:SIPGenericParam.cpp(266))( 00000034F35DB478 ) Exit - param=[ms-fe] not found. Returned 0xC3E93C34(SIPPROXY_E_FIELD_NOT_EXIST)
TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002717 (SIPStack,PeerCertificateKey::CacheDisplayName:PeerIdentityKey.cpp(450))( 00000034F5E7A198 ) Exit - cert name [c2nsi-svr-ex13.cantrelloffice.home]
TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002718 (SIPStack,CPeerIdentityKey::SetDnsFqdn:PeerIdentityKey.cpp(810))( 00000034F5E7A198 ) Exit - set DNS FQDN to [c2nsi-svr-ex13.cantrelloffice.home]
TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002719 (SIPStack,NegotiateLogic::ProcessPeerIdentity:NegotiateLogic.cpp(1143))( 1353035682 )( 00000034F5E7A178 ) Enter - peer=[c2nsi-svr-ex13.cantrelloffice.home]
TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.0000271a (SIPStack,CConnection::ValidatePeerIdentity:Connection.cpp(544))( 1353035682 )( 00000034F5E68790 ) Enter
TL_NOISE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.0000271b (SIPStack,CPeerIdentity::FindLogicalPeer:PeerIdentity.cpp(86))( 1353035682 )( 00000034F1906F10 ) Enter
TL_NOISE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.0000271c (SIPStack,CPeerIdentity::LookupLogicalPeer_NonEP:PeerIdentity.cpp(124))( 1353035682 )( 00000034F1906F10 ) Enter
TL_VERBOSE(TF_STACKTRACE) [1]11DC.1678::04/08/2014-01:15:49.882.0000271d (SIPStack,KSTImpl::QueryFirstByFqdn:KSTImpl.cpp(895))( 00000034F18FEF80 ) No matches for FQDN=[c2nsi-svr-ex13.cantrelloffice.home]
TL_VERBOSE(TF_COMPONENT) [1]11DC.1678::04/08/2014-01:15:49.882.0000271e (SIPStack,RichResult::InternalAppendContext:RichResult.h(491))[1353035682]( 00000034F1EBE570 ) Context[0] is set to result [0xC3E93D6A(SIPPROXY_E_CONNECTION_UNKNOWN_SERVER)]
TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.0000271f (SIPStack,CPeerIdentity::LookupLogicalPeer_NonEP:PeerIdentity.cpp(154))( 1353035682 )( 00000034F1906F10 ) Exit - no match for the peer identity [c2nsi-svr-ex13.cantrelloffice.home]. Returned
0xC3E93D6A(SIPPROXY_E_CONNECTION_UNKNOWN_SERVER)
TL_ERROR(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002720 (SIPStack,NegotiateLogic::ProcessPeerIdentity:NegotiateLogic.cpp(1155))( 1353035682 )( 00000034F5E7A178 ) Exit - failed to validate peer with S2S FQDN. Returned 0xC3E93D6A(SIPPROXY_E_CONNECTION_UNKNOWN_SERVER)
TL_ERROR(TF_CONNECTION) [1]11DC.1678::04/08/2014-01:15:49.882.00002721 (SIPStack,SIPAdminLog::WriteConnectionEvent:SIPAdminLog.cpp(389))[1353035682] $$begin_record
Severity: error
Text: The peer is not a configured server on this network interface
Peer-IP: 192.168.1.213:14339
Transport: TLS
Result-Code: 0xc3e93d6a SIPPROXY_E_CONNECTION_UNKNOWN_SERVER
Data: fqdn="c2nsi-svr-ex13.cantrelloffice.home"
$$end_record

Is it possible to disable 'Lync 2013' options inside of Outlook 2010? If so, how?

I would like to disable/eliminate everything Lync 2013 related inside of my Outlook 2010. I want to disassociate all its relations with Outlook, but keep it everywhere else.
More specifically, in Outlook, I'd like to keep the original (pre-Lync) option of knowing where persons are (i.e. 'Free', 'Busy until 4:00pm', etc). This option is shown when you open a new email, add a recipient, and hover over their name. It would
normally say things like 'Busy until 4:00pm' or 'Free'. Now it just says their Lync location (ex. 'Presence Unknown' since most of the company does not have Lync), and I need it to go back to the original setting.
I also dislike the 'Frequent Contacts' option, so if that could go away, that'd be great.
Things I've already tried so far:
In Outlook: Disabling the Outlook Lync Add-in 'Lync Meeting Add-in'
In Lync:
Personal/Personal Information Manager - Changing drop-down to NONE (from Microsoft Exchange or Microsoft Outlook)
Personal/Location - Unchecking 'Share my location info with other programs I use'
Contacts List - Unchecking 'Contact Status'
Any help is appreciated. Thank you!

Hi Kara526,
Outlook reads the following registry key in order to display presence information within Outlook.
HKEY_CURRENT_USER\Software\IM Providers
REG_SZ: DefaultIMApp
The default value is “Lync”, please delete
“Lync” and restart outlook.
Best regards,
Eric

Presence unknown Lync 2013

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