Lync 2010 users presence is not coming in lync 2013

Hi,
I have lync 2013 with coxiestenc lync 2010. We are facing IM presence issue with lync 2013 server users. They are able to see the lync 2010 users presence (Unkown Presence).
Thanks.
Deepak

Are there any errors or warnings in the Event Viewer of either front-end server either in the Lync or Application log?
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Method 1:
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<section class="ocpSection">
Enable Privacy Mode
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</section>
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Lync 2010 users presence is not coming in lync 2013

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