Previous approver name in workitem

Hi all,
there was a requirement to display the approver's name for which escalation occurs. I binded the object WI_ACTUAL_AGENT with the workflow container. But the workflow container is returning the user name USWF-BATCH.
Can anyone tell me what could be possibel cause of this error??
Its urgent.
Regards,
Perumalraj

Perumal,
If you wanted to get the name of the person after whom the esclation occurs, then use
_Workitem->ExecutedByUser->NameWithLeadingUS
But this field will be populated only after the user has completed execution of the work item.

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