Prime Infrastructure importing templates

Hi all,
We have an existing WCS setup (7.0.240.0).
I have built up a Prime Infrastructure server running release 1.3.0.20.
Originally I was going to look at migrating our existing WCS configure but the two stage process (WCS -> NCS -> Prime) looked prone to errors. Dediced to skip it and concentrate and building up from blank slate.
The only exception was the floorplan maps for Wifi, I was able to export these straight from WCS to Prime without any hicups.
I then added our main WLC and assigned the APs to the correct maps.
Sweet!
Now I would like to get the templates going for our WLCs as i have a couple more to deploy. The issue is that I dont want to manually configure templates in Prime. WCS had the ability to import templates from an existing WLC, a goldern WLC config. I cant seem to find any doco indicating this ability. Anyone come across something similar or another way I might acheive?
Cheers
Chris

From the Classic Theme:::
Go to Configure> Controllers, Select the Controller(s), select Discover Templates from Controllers
http://www.cisco.com/en/US/docs/wireless/prime_infrastructure/1.3/configuration/guide/ctrlcfg.html#wp2147938

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Prime Infrastructure - CLI Template - SmartPort Macro

I'm hoping that someone can provide an example of a CLI Template for deploying a SmartPort Macro in Prime Infrastructure 2.0. I've tried multiple formats and can't seem to get it to work.
Macro to be configured:
macro auto execute TEST_MACRO {
     blah
     blah
     blahdeeblah
Example 1 Template:
#INTERACTIVE
macro auto execute TEST_MACRO {
<IQ><R>
<IQ><R>blah
<IQ><R>blah
<IQ><R>blahdeeblah
<IQ><R>}
#ENDS_INTERACTIVE
The above example runs successfully, however it does not actually produce a result.
Example 2 Template:
<MLTCMD>macro auto execute TEST_MACRO {
blah
blah
blahdeeblah
}</MLTCMD>
The above example fails with the following result:
Error : Exception while sending interactive commands to device, Expect timeout: Failed to match expected device output due to Expect timeout current timeout 60000. Current output : > >blah >blah >blahdeeblah >} mc-t307-acc06(config)# Current expects : blah blah blahdeeblah \}
I'm sure that all my troubles stem from '>' result that is sent to the CLI after each line of the function is entered, however I can't seem to work around the problem.
I've tried many more combinations without success... Any help would be appreciated.

Instead of
#INTERACTIVE
macro auto execute TEST_MACRO {
<IQ><R>
<IQ><R>blah
<IQ><R>blah
<IQ><R>blahdeeblah
<IQ><R>}
#ENDS_INTERACTIVE
Try
<MLTCMD>
macro auto execute TEST_MACRO {
blah
blah
blahdeeblah
</MLTCMD>
This works for me.

Prime Infrastructure 2.1.1 cannot add more than two interfaces in Dynamic Interface Controller Templates

Cisco Prime Infrastructure is a damned nightmare of browser bugs (some features work in IE8, some in IE9, and some only in Firefox). And I am not sure if what I am experiencing is a browser bug - or a real bug - or something that I was able to do before and can't any more? I would love for someone to either explain why this is happening to me, or reproduce the bug!
I'm running Prime 2.1.1. I am doing this ...
Configure > Controller Template Launchpad
System > Dynamic Interface
Select a command > Add interface (GO)
Enter all the properties - roll to the bottom of the page, and click Apply to Controllers
I have four controllers. And normally I would add an interface for each controller. But I can only create two out of the four. It doesn't matter which two I choose. When I click Add under Manage Interfaces for the third controller, I cannot click the Done button to apply it (see screenshot, attached). I have found that if I change the VLAN to something else, it will let me save it. But ... why? I went back and reviewed all of my existing interface templates and I am not doing anything different. Although, they were all created a long while ago using WCS 7.x.
Any help, guidance, or confirmation of insanity would be appreciated.
-Steve Ballantyne

I doubt I will get any hits on this here but I always try. I opened a TAC case. I will come back and comment on whatever they find.

Can't import images in cisco prime infrastructure 1.2

- Any job , trying to import images, in my cisco prime infrastructure fails with :
Jan 14 13:14:53 cisco-prime 01/14/13 13:15:18.040 ERROR [service] [pool-4-thread-19] IFM_SWIM_EXCEPTION: [com.cisco.ifm.swim.service.exception.IfmSwimParserException: Cannot populate software image info object from the image.]
How I can I solve this one ?
Tx,
M.

I seem to have the same problem, strangely enough importing a universal image for 2960s worked fine, but I get thos error when trying to import a 3750x image

Prime Infrastructure 2.0 Importing user-defined group rules

Dears,
I'm looking for a way to import rules to put devices in a user defined group.
I can see how I can create groups and rules manually, but not how I could export or import those rules.
Is this possible, or on the roadmap?
Cheers,
Michel

In the Cisco Prime Infrastructure 2.0 Deployment Guide under LMS 4.2 Data Migration there is a way to import settings from a "special" backup made from LMS.
This should allow for importing userdefined groups.
Does anyone have tried this yet?
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Michel

Cisco Prime infrastructure template undeploy

Hi,
I am new to cisco prime, I have create the new Trap receiver template and deployed to one of the wireless controller and saved the deployment
Now I want to undeploy the templates, When I tried undeploying the templates for same wireless controller, I got the warning message stating "Failed to undeploy the template"
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1. How to undeploy the templates in cisco prime infrastructure
2. Where to find the snmp traps ( steps to check the snmp traps) in cisco prime.
Please Help!!!!!

Using System Logs
Prime Infrastructure logs all error, informational, and trace messages generated by all devices that are managed by Prime Infrastructure.
Prime Infrastructure also logs all SNMP messages and Syslogs it receives.
You can download and email the logs to use for troubleshooting Prime Infrastructure.
Step 1 Choose Administration > Logging. The General Logging Options Screen appears.
Step 2 Choose a Message Level.
Step 3 Check the check boxes within the Enable Log Module option to enable various administration modules. Check the Log Modules option to select all modules.
Step 4 In the Log File Settings portion, enter the following settings. These settings will be effective after restarting Prime Infrastructure.
Note The log file prefix can include the characters "%g" to sequentially number of files.
Step 5 Click the Download button to download the log file to your local machine.
Note The logs.zip filename includes a prefix with the host name, date, and time so that you can easily identify the stored log file. Included in the zip file is an html file that documents the log files.
Step 6 Enter the Email ID or Email IDs separated by commas to send the log file.
Note To send the log file in a mail you must have Email Server Configured.
Step 7 Click Submit.

Prime InfraStructure 2.2 Configuration Template error

Hi All,
I'm facing Configuration template error . I can add the CLI template then after i press on Deploy i get error message and this is happening with all the CLI templates . ( also Attached the error )
The error message : "
Template Deployment- Prepare and schedule : HA With Virtual IP
There was an error while parsing and rendering the content. (updateLeftTreeOnce is not defined )
The HA With Virtual IP Template Body as below :
logging 10.30.2.252
ip access-list standard VTY_ACCESS
no deny any log
permit 10.30.2.252
deny any log

We are facing the exact same issue. Here are the version :
Cisco Prime Infrastructure
Version : 2.2.0
Build : 2.2.0.0.158
We tried restarting the NCS services, but it doesn't help. We have the issue on differents PC and browsers. Users told me they got the issue before but it disappeared by itself. We will open a case about it.

Cisco Prime Infrastructure 1.3 Template Application Logs

So I'm pushing out a config template to my APs via CPI1.3 (Configure, Lightweight AP Configuration Templates; select template; select my APs, Apply).
I get a "Partial Success" to a few of my APs. When I hit "Details" for these partial successes I get precious little details.
So I go to check the server/appliance log (Administration, Logging, Download Log File). The log "file" is an archive of all logs on the appliance. All are in one folder of the archive, and the names are less than enlightening. Checking the most promising filenames does not seem to contain anything relevant to the push task.
So, which log file do I look into for actual details of the results of an AP configuration template push?

Using System Logs
Prime Infrastructure logs all error, informational, and trace messages generated by all devices that are managed by Prime Infrastructure.
Prime Infrastructure also logs all SNMP messages and Syslogs it receives.
You can download and email the logs to use for troubleshooting Prime Infrastructure.
Step 1 Choose Administration > Logging. The General Logging Options Screen appears.
Step 2 Choose a Message Level.
Step 3 Check the check boxes within the Enable Log Module option to enable various administration modules. Check the Log Modules option to select all modules.
Step 4 In the Log File Settings portion, enter the following settings. These settings will be effective after restarting Prime Infrastructure.
Note The log file prefix can include the characters "%g" to sequentially number of files.
Step 5 Click the Download button to download the log file to your local machine.
Note The logs.zip filename includes a prefix with the host name, date, and time so that you can easily identify the stored log file. Included in the zip file is an html file that documents the log files.
Step 6 Enter the Email ID or Email IDs separated by commas to send the log file.
Note To send the log file in a mail you must have Email Server Configured.
Step 7 Click Submit.

After Update Cisco Prime Infrastructure from 1.3 to 2.0 imported floor plans has black background

Hello everybody,
we have updated cisco prime infrastructure from 1.3 to 2.0. When we now import a floor plan (autocad-file, dwg-format), the background from finally image, that is show in prime, is black. Previous imported floor planes has a white background. We also tried to import a previous imported floor plan again, the background is now black. Is there a possibilty to change the background to white? Thanks

Hi,
Look no further, these issues are related to know bugs. It seems that autocad files have multiple issues with PI 2.0, Only feasible way is to convert them to JPGs and import them. Lets hope these will get fixed to the level they where at PI 1.3.
CSCuj63017, PI 2.0 dwg(AutoCAD file) import reports Tailormade is for Demo use only
Symptom:
When dwg files are imported to Prime Infrastructure, they report
"For Demonstration Purposes only
Tailor made software"
Conditions:
Prime Infrastructure - 2.0.0.0.294
Use of dwg (Auto cad) files
Workaround:
None at this time
Further Problem Description:
CSCuj94500, Loading DWG floor maps on PI 2.0 appears in black background
Symptom:
On PI 2.0 when we try to import autoCAD .dwg file to map, the map appears in black background.
Conditions:
On PI 2.0 when we try to import autoCAD .dwg file to map
Workaround:
use 3rd party tool like Draftsight or AutoCAD Trueview to change the file to .jpg and import again to PI, after that the map appear in white background in PI 2.0.
Further Problem Description:
However, the same .dwg file when we imported it to PI 1.3 appear in map with white background.

Cisco Prime Infrastructure 2.0 import image via WAN link failed.

Cisco Prime Infrastructure 2.0 behind NAT that can copy image on device to Cisco Prime infra but can not deploy from Cisco Prime Infra import image from device. How to solve problem,please ?

Have you downloaded and applied the latest Device Pack updates?
PI enhanced ASA support after the initial 2.0 release and the Device Packs incorporate that change.
The README file for Device Packs explains how to install them. (A bug currently does not allow the direct download in PI so you need to follow the method for installation from local storage after you manually download. Here is a link to the download location.

Prime Infrastructure 2.1 - Deploy Wireless Template

As a test, I set up a simple template to push to one access point. I am doing this in PI2.1. Every time I try to deploy the template, it fails. I cant figure out why. So I am attaching a screenshot of the error and hope that some one else knows how to correct this issue. TIA!

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1/user/guide/pi_ug/create_temps.html

How to deploy prime infrastructure template on selected interfaces/ports

Hi,
So I manged to create an port grouping (all ports which start with the description ACP)
And I also managed to create a CLI-template with the a DB variable setup (see http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-0/user/guide/prime_infra_ug/create_temps.html#60783)
My template:
#foreach ($interfaceName in $InterfaceNameList)
interface $interfaceName
     switchport trunk encapsulation dot1q
     switchport trunk native vlan 3
     switchport trunk allowed vlan 3-8
     switchport mode trunk
#end
But when I deploy this template it will apply to all the ports on that switch, I can't apply only to the ports in the port group
Is it possible to fix this somehow?
I can think of 3 ways:
Use other menu than Deploy -> Configuration Tasks -> <select template> -> deploy..., Which is the correct one?
Make an new DB variable which only select ports which start with the description "ACP", but I am on the dark how to create such a DB variable, I know I need to edit /opt/CSCOlumos/conf/ifm/template/inventoryTagsInTemplate/CLITemplateDbVariablesQuery.properties but I can't find the syntax/field description
Use an "if construction" in the cli template, something like #if(${description} == "ACP" ...., but how precisely?
Who can give me any tips?
Thanks,
Emiel Witteman

Thanks for the reply. Im aware that there are still gaps between LMS and Prime, I didn't see the ability to push a config to a port group as being a compliance feature, but I see what you are saying.
What I don't get though is that your link (thanks again) bears no resemblance to the config/admin guide section in Prime. Which in fact was in the NCS docs too (I haven't gone back any further to check).
If its not supported then that's bad enough, but for Cisco to document what seems to be an NCS/Prime specific way to do this and leave it in when it doesn't work really is appalling.
Im still hoping Cisco finally make a management tool without major gaps in it... :-(

Prime Infrastructure - Custom SNMP Template

Hi,
Has anyone managed to get the Custom SNMP Template to work in PI 2.x? I can't get it to present any relevant data (yes, with generic dashlets).
I've tried to pull CISCO-ENTITY-SENSOR-MIB and other third-party MIBs with no luck.
I'm starting to suspect this is yet another not-so-ready-feature of PI....
Regards,
Johan

Hi All,
This feature does work..
hope you are following the correct steps:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-0/user/guide/prime_infra_ug/create_temps.html
For your reference ,check the verify you are doing all the steps:
Step1:
Design > Custom SNMP Templates > Create the Template
step 2: Design > Monitor configuration
select the template
Name it and other settings...
Step 3::Deploy >Monitoring Deployment
Select the template > click Deploy
select the devices or group of devices.....
Step 4:
Home >Detail dashboard > Devices
click > Add dashlet > device dashlet >> click Gereric Dashlet (configure the generic dashlet by selecting the right template)
Hope it will help
Thanks-
Afroz
****Ratings Encourages Contributors *****

Prime Infrastructure 2.2- problems: Wired Detailed Device Inventory report not running / Cisco 5500 WLCs no listed in subgroup

New installation of Prime Infrastructure 2.2.0 (PI-VA-2.2.0.0.158.ova)
installed fixes/software/device packs:
PI 2.2.1 Poodle Fix (installed)
PI 2.2.1 Maintenance Release (installed,ncs stopped,rebooted)
Prime Infrastrucutre 2.2 Device Pack 3 (installed,ncs stopped,rebooted)
Licences installed (ncs stopped,rebooted)
Added all devices via Bulk Import (Inventory>Device Management>Network Devices)
Problem 1:
The Cisco 5500 WLCs are not listed in Inventory>Device Management>Network Devices (see screen shot) but listed under "All Devices"!
The Cisco 4400 WLCs and the 8500 WLCs are listed within their subgroup.
Devices are in "Managed State"
Problem 2: fixed! (Browser issue)
Problem 3:
Unable to run "Wired Detailed Device Inventory" report because I get the error message: Failed to run report: Unable to retrieve data for: Chassis Information (if Chassis Information is selected, if System Information is selected I get the error message with ...retrieve data for:System Information)
All devices do have an "Admin Status = Managed" and the Last Inventory Collections Status = Completed.
Has anyone the same issues or a tip for me?
Another topic, the "User Defined Fileds" are not exported when with running a "Device Export" (Inventory > Device Management > Network Devices). ;-(
BR
Bastian

Hallo Bastian,
I think you still have browser issue, Using IE is still the best with Prime.
I have exactly same prime 2.2 and installed fixes/software/device packs.
I have no problem I can see all views. I use now IE 11, with Chrome 42.0.2311.90 and firefox 37.01 I have problems too with lots of views. You have not tell what browser + version you have.
Since you have same prime 2.2 as me. I have other problems, can you check yours?
Can you see a functional CLI template page at Configuration > Templates > Features & Technologies:
https://supportforums.cisco.com/discussion/12481691/can-cisco-prime-22-still-do-simple-ad-hoc-deployment-job-cli-over-all-switches
Do you have SNMP Connectivity Failed while Verify Credentials has no errors all green and checked.
https://supportforums.cisco.com/discussion/12494786/snmp-request-exceeds-internal-data-buffer-512-bytes-prime-22-asa-5545

Cisco Prime Infrastructure 2.0 Alarms (switch port down)

We have a cisco Prime Infrastructure 2.0 managing switches, routers and AP.
By default, when a port of a switch goes down, the cisco Prime Infrastructre generates a Critical Alarm for that. (this is a problem, because every phone of laptop disconnection will generate a critical alarm for me)
I found out that if we go to Administration --> Alarm Severity --> Link down, I can change the Alarm from Critical to another type of alarm.(ex: warning)
The problem is that I want to keep the Critical Alarm for my Uplinks ports and for some important switch ports, and I would like to make the alarm as warning for the normal user ports.
I know that I can create Port Groupping and add ports to each group and apply monitoring templates on those groups. But This couldn't Help me solving my alarm problem.
So I just need to know how to manage the alarms severity for each group of ports.
Thank you

Hi,
Same problem here.
I am using Cisco Prime Infrastructure 2.0 (evaluation version for 60 days). I want to deploy port monitoring for my trunk ports between switches and some other important ports e.g. servers. Basically I want to get alarms when these ports are down, there are errors on ports and etc.
So in Design>Port Grouping I created User Defined group with important ports. In Deploy>Monitoring Deployment I selected Interface Health (default)>Deploy selected Port Groups and when selected port group I created.
Now the rule shows Deployed: Yes and Status: Active. After that I just pulled out one port which was in monitored group, waited 5min as it is set in Interface Health (default) template, and nothing happened, and worse, alarms started to show up of other ports where regular users are connected (computers was turned off), which I do not want to see at all. I tried redeploy template, I even created my own template but still no desired result.
Any suggestions how to make port monitoring work?

Prime Infrastructure importing templates

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