Print command causes crash
Need help! I'm no sure what I changed on my iMac today, but all of a sudden every program I try to print from, crashes that program...consistently. Any trouble-shooting tips anyone?
Thanks in advance!
Baltwo - Did you ever take a look at the log I posted. Here is another error log that my mac gives me every time I attempt to print.
Process: Sibelius 6 [29290]
Path: /Applications/Sibelius 6.app/Contents/MacOS/Sibelius 6
Identifier: com.sibelius.sibelius6
Version: 6.1.0 (6.1.0f14)
Code Type: X86 (Native)
Parent Process: launchd [251]
Interval Since Last Report: 44 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 14986 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2010-03-17 13:55:07.553 -0400
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: 01D17862-DD57-4C0E-95B5-276A1065FF69
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0x907ace42 __kill + 10
1 libSystem.B.dylib 0x9081f23a raise + 26
2 libSystem.B.dylib 0x9082b679 abort + 73
3 libstdc++.6.dylib 0x918f6005 0x918ae000 + 294917
4 libstdc++.6.dylib 0x918f410c _gxx_personalityv0 + 1108
5 libstdc++.6.dylib 0x918f414b std::terminate() + 29
6 libstdc++.6.dylib 0x918f42b1 _cxarethrow + 79
7 com.hp.print2.aio.pde.Puffin 0x04180a6d 0x4130000 + 330349
8 com.hp.print2.aio.pde.Puffin 0x0422f165 TwoSidedPrintingPdePluginFactory + 5509
9 ...int.framework.Print.Private 0x03235258 AskUserForFile + 9710
10 ...int.framework.Print.Private 0x0322a01f 0x3224000 + 24607
11 ...int.framework.Print.Private 0x0322a558 0x3224000 + 25944
12 ...int.framework.Print.Private 0x03228aa0 0x3224000 + 19104
13 ...int.framework.Print.Private 0x0322715c 0x3224000 + 12636
14 ...int.framework.Print.Private 0x0323c722 AskUserForFile + 39608
15 ...int.framework.Print.Private 0x03246745 CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3791
16 com.apple.AppKit 0x94d00606 -[NSWindowController _windowDidLoad] + 525
17 com.apple.AppKit 0x94c9e662 -[NSWindowController window] + 126
18 ...int.framework.Print.Private 0x03241bb8 AskUserForFile + 61262
19 ...int.framework.Print.Private 0x032318b3 PMPrivatePrintSheet + 317
20 ...apple.print.framework.Print 0x926784fd PJCPrintDialog + 289
21 ...apple.print.framework.Print 0x92678a21 sessionPrintDialog(OpaquePMPrintSession*, OpaquePMPrintSettings*, OpaquePMPageFormat*, unsigned char, unsigned char*) + 261
22 com.sibelius.sibelius6 0x00a961ee start + 11089710
23 com.sibelius.sibelius6 0x00227af2 start + 2248754
24 com.sibelius.sibelius6 0x0022882f start + 2252143
25 com.sibelius.sibelius6 0x00221291 start + 2222033
26 com.sibelius.sibelius6 0x00195060 start + 1648032
27 com.sibelius.sibelius6 0x00189675 start + 1600437
28 com.sibelius.sibelius6 0x005709c8 start + 5693192
29 com.sibelius.sibelius6 0x005714cf start + 5696015
30 com.sibelius.sibelius6 0x00580d6a start + 5759658
31 com.sibelius.sibelius6 0x00580d23 start + 5759587
32 com.apple.HIToolbox 0x932db13d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
33 com.apple.HIToolbox 0x932da57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
34 com.apple.HIToolbox 0x932da3e0 SendEventToEventTargetWithOptions + 58
35 com.apple.HIToolbox 0x9330932e ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1854
36 com.apple.HIToolbox 0x932db4f6 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
37 com.apple.HIToolbox 0x932da57b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
38 com.apple.HIToolbox 0x932f6ecc SendEventToEventTarget + 52
39 com.apple.HIToolbox 0x93363a6c ToolboxEventDispatcher + 86
40 com.apple.HIToolbox 0x933602c2 RunApplicationEventLoop + 222
41 com.sibelius.sibelius6 0x00570437 start + 5691767
42 com.sibelius.sibelius6 0x0027fd2b start + 2609771
43 com.sibelius.sibelius6 0x005ffbad start + 6279405
44 com.sibelius.sibelius6 0x00002bc2 start + 258
45 com.sibelius.sibelius6 0x00002ae9 start + 41
Thread 1:
0 libSystem.B.dylib 0x9073f2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x907712af pthread_condwait + 1244
2 libSystem.B.dylib 0x90772b33 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x94038cfe TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x94038ade TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x940699a8 TimerThread + 74
6 libSystem.B.dylib 0x90770155 pthreadstart + 321
7 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9073f286 machmsgtrap + 10
1 libSystem.B.dylib 0x90746a7c mach_msg + 72
2 com.apple.audio.midi.CoreMIDI 0x01270f0f XServerMachPort::ReceiveMessage(int&, void*, int&) + 101
3 com.apple.audio.midi.CoreMIDI 0x01263477 MIDIInPortThread::Run() + 111
4 com.apple.audio.midi.CoreMIDI 0x0126707d XThread::RunHelper(void*) + 17
5 com.apple.audio.midi.CoreMIDI 0x012719ee CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x90770155 pthreadstart + 321
7 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9073f286 machmsgtrap + 10
1 libSystem.B.dylib 0x90746a7c mach_msg + 72
2 com.apple.CoreFoundation 0x91694e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x91695aa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x9321d5f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x9321d480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x90770155 pthreadstart + 321
7 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9073f2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x907712af pthread_condwait + 1244
2 libSystem.B.dylib 0x90772b33 pthreadcond_timedwait_relativenp + 47
3 ...SibeliusPluginHostingEngine 0x174713ae engineOpcode + 111438
4 ...SibeliusPluginHostingEngine 0x1746c9f7 engineOpcode + 92567
5 ...SibeliusPluginHostingEngine 0x1746f847 engineOpcode + 104423
6 libSystem.B.dylib 0x90770155 pthreadstart + 321
7 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9073f2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x907712af pthread_condwait + 1244
2 libSystem.B.dylib 0x907bbaab pthreadcondtimedwait + 47
3 com.sibelius.sibelius6 0x00b848f8 start + 12066360
4 com.sibelius.sibelius6 0x00b8247c start + 12057020
5 com.sibelius.sibelius6 0x005fc450 start + 6265232
6 com.sibelius.sibelius6 0x005fcda0 start + 6267616
7 com.sibelius.sibelius6 0x005fce0f start + 6267727
8 com.sibelius.sibelius6 0x00b82998 start + 12058328
9 libSystem.B.dylib 0x90770155 pthreadstart + 321
10 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9073f2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x907712af pthread_condwait + 1244
2 libSystem.B.dylib 0x907bbaab pthreadcondtimedwait + 47
3 ...SibeliusPluginHostingEngine 0x17dcbb3e CmnCacheableProperty<FFAudioInstrumentAttr, FF_AudioInstrumentAttr, FFAudioInstrumentAttr>::Get(FFAudioInstrumentAttr*) const + 29954
4 ...SibeliusPluginHostingEngine 0x17dcbc3d CmnCacheableProperty<FFAudioInstrumentAttr, FF_AudioInstrumentAttr, FFAudioInstrumentAttr>::Get(FFAudioInstrumentAttr*) const + 30209
5 ...SibeliusPluginHostingEngine 0x179dffbc LoaderThread::run() + 44
6 ...SibeliusPluginHostingEngine 0x17dcbac4 CmnCacheableProperty<FFAudioInstrumentAttr, FF_AudioInstrumentAttr, FFAudioInstrumentAttr>::Get(FFAudioInstrumentAttr*) const + 29832
7 libSystem.B.dylib 0x90770155 pthreadstart + 321
8 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9073f2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x907712af pthread_condwait + 1244
2 libSystem.B.dylib 0x907bbaab pthreadcondtimedwait + 47
3 ...SibeliusPluginHostingEngine 0x17dcbb3e CmnCacheableProperty<FFAudioInstrumentAttr, FF_AudioInstrumentAttr, FFAudioInstrumentAttr>::Get(FFAudioInstrumentAttr*) const + 29954
4 ...SibeliusPluginHostingEngine 0x17dcbc3d CmnCacheableProperty<FFAudioInstrumentAttr, FF_AudioInstrumentAttr, FFAudioInstrumentAttr>::Get(FFAudioInstrumentAttr*) const + 30209
5 ...SibeliusPluginHostingEngine 0x179e0e6c StreamingThread::run() + 44
6 ...SibeliusPluginHostingEngine 0x17dcbac4 CmnCacheableProperty<FFAudioInstrumentAttr, FF_AudioInstrumentAttr, FFAudioInstrumentAttr>::Get(FFAudioInstrumentAttr*) const + 29832
7 libSystem.B.dylib 0x90770155 pthreadstart + 321
8 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9073f2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x907712af pthread_condwait + 1244
2 libSystem.B.dylib 0x907bbaab pthreadcondtimedwait + 47
3 ...SibeliusPluginHostingEngine 0x17dcbb3e CmnCacheableProperty<FFAudioInstrumentAttr, FF_AudioInstrumentAttr, FFAudioInstrumentAttr>::Get(FFAudioInstrumentAttr*) const + 29954
4 ...SibeliusPluginHostingEngine 0x17dcbc3d CmnCacheableProperty<FFAudioInstrumentAttr, FF_AudioInstrumentAttr, FFAudioInstrumentAttr>::Get(FFAudioInstrumentAttr*) const + 30209
5 ...SibeliusPluginHostingEngine 0x17db1d7b AsyncThread::run() + 35
6 ...SibeliusPluginHostingEngine 0x17dcbac4 CmnCacheableProperty<FFAudioInstrumentAttr, FF_AudioInstrumentAttr, FFAudioInstrumentAttr>::Get(FFAudioInstrumentAttr*) const + 29832
7 libSystem.B.dylib 0x90770155 pthreadstart + 321
8 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x9073f2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x907712af pthread_condwait + 1244
2 libSystem.B.dylib 0x90772b33 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x94038cfe TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x94038ade TSWaitOnSemaphoreCommon + 422
5 ...ickTimeComponents.component 0x95da265e ReadSchedulerThreadEntryPoint + 4724
6 libSystem.B.dylib 0x90770155 pthreadstart + 321
7 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9073f2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x907712af pthread_condwait + 1244
2 libSystem.B.dylib 0x90772b33 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x93771dbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x93771bd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x93771b35 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x94cfe6e8 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x9372bdfd -[NSThread main] + 45
8 com.apple.Foundation 0x9372b9a4 _NSThread__main_ + 308
9 libSystem.B.dylib 0x90770155 pthreadstart + 321
10 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x9073f2ce semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x907712c6 pthread_condwait + 1267
2 libSystem.B.dylib 0x907b6539 pthreadcondwait + 48
3 com.sibelius.sibelius6 0x00573d97 start + 5706455
4 com.sibelius.sibelius6 0x00b69b3a start + 11956346
5 com.sibelius.sibelius6 0x00b6a52b start + 11958891
6 com.sibelius.sibelius6 0x00b82998 start + 12058328
7 libSystem.B.dylib 0x90770155 pthreadstart + 321
8 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9073f2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x907712af pthread_condwait + 1244
2 libSystem.B.dylib 0x90772b33 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x9322cbdf CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x9322e79a CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x9322cf3f HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x9322cc43 HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x9321d480 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x90770155 pthreadstart + 321
9 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x9073f2e6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x907712af pthread_condwait + 1244
2 libSystem.B.dylib 0x90772b33 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x94038cfe TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x94038ade TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x940611d4 AIOFileThread(void*) + 1056
6 libSystem.B.dylib 0x90770155 pthreadstart + 321
7 libSystem.B.dylib 0x90770012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9082b639 ecx: 0xbfffdd1c edx: 0x907ace42
edi: 0x043e5184 esi: 0x00000000 ebp: 0xbfffdd38 esp: 0xbfffdd1c
ss: 0x0000001f efl: 0x00000282 eip: 0x907ace42 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x044fc990
Binary Images:
0x1000 - 0xf22fff +com.sibelius.sibelius6 6.1.0 (6.1.0f14) <7bfc4947840a8b12bb1d2ceda573b7b2> /Applications/Sibelius 6.app/Contents/MacOS/Sibelius 6
0x125f000 - 0x127cff7 com.apple.audio.midi.CoreMIDI 1.6.1 (42) /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x1294000 - 0x148efef +Xerces XercesLib version 2.4.0 (2.6.0) <323c9cfdfbfdb94f87348ef14578b6d4> /Applications/Sibelius 6.app/Contents/Frameworks/Xerces.framework/Versions/A/Xerces
0x1724000 - 0x1742fe3 libexpat.1.dylib ??? (???) <caa6d7f83f7e0a3fe26aa5904c6f98a9> /usr/lib/libexpat.1.dylib
0x1fd8000 - 0x1fd9ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x3224000 - 0x3259fff com.apple.print.framework.Print.Private 5.5.7 (237.16) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x3286000 - 0x3289fe7 +com.sibelius.pde.SibX PDEPrint 3.6.0 build 16 (3.6.0) <1fc5fa778c202947fd2ab2634932e719> /Applications/Sibelius 6.app/Contents/PlugIns/PDEPrint.plugin/Contents/MacOS/PDEPrint
0x328d000 - 0x32b5fff com.apple.print.PrintingCocoaPDEs 5.5.7 (237.16) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
0x32d5000 - 0x32dafe7 +com.hp.ResourceManager 4.07.000 (1.0.0d1) /Library/Printers/hp/Frameworks/ResourceManager.framework/Versions/DI_RM.A.04.0 7.000/ResourceManager
0x4130000 - 0x436b03b +com.hp.print2.aio.pde.Puffin 5.0 (5.0) /Library/Printers/hp/aio/hpaio_print2_pde.plugin/Contents/MacOS/hp_aio_print2pde
0x4409000 - 0x45d0fcf +libAiOHPUtils.15.dylib ??? (???) /Library/Printers/hp/aio/libAiOHPUtils.15.dylib
0x132c1000 - 0x132cffeb libSimplifiedChineseConverter.dylib ??? (???) <68f130a585c3f580d166ef7cbbf47e69> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x132d9000 - 0x132dafe1 com.apple.textencoding.unicode 2.2 (2.2) <09ac11c81bf4e673a30cc364868fdc11> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x132fb000 - 0x132fbffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x166e2000 - 0x16812fff +com.sibelius.sari 6.1.0 (6.1.0f4) <a343fdf43ecfe448adc5687a2a035710> /Applications/Sibelius 6.app/Contents/Resources/SARILib.bundle/Contents/MacOS/SARILib
0x16892000 - 0x168acfc3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x168c2000 - 0x168c7ff7 com.apple.AppleMPEG2Codec 1.0.1 (220) <6fdff3c87ececb7413749c0230c54f78> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x168cd000 - 0x168e6ff3 com.apple.applepixletvideo 1.2.18 (1.2d18) <386af0b779e8c148e6b6cbc7f5489d45> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x16f77000 - 0x16fcafe7 com.apple.AppleProResDecoder 2.0 (223) /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x17004000 - 0x17069fef com.apple.AppleVAH264HW.component 1.0 (1.0) <e0240f3fcaae8aac4deceed4fd365e86> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x17124000 - 0x1715ffff com.apple.QuickTimeFireWireDV.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x1716c000 - 0x171bafe3 com.apple.AppleVAFramework 4.1.16 (4.1.16) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x172da000 - 0x172ddfff com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <51c811377017028f8904ad779e6a1344> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x172e3000 - 0x172e9fff com.apple.audio.AppleHDAHALPlugIn 1.7.1 (1.7.1a2) <a0a4389b5ac52ab84397d2b25c9d3b9c> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x172ef000 - 0x172f0ffe com.apple.bluetooth.IOBluetoothSCOAudioDriverPlugIn 2.1.9 (2.1.9f10) <bfe48267f5c6be068a6627073b43cdec> /System/Library/Extensions/IOBluetoothFamily.kext/Contents/PlugIns/IOBluetoothS COAudioDriver.kext/Contents/Resources/IOBluetoothSCOAudioDriverPlugIn.bundle/Con tents/MacOS/IOBluetoothSCOAudioDriverPlugIn
0x172f5000 - 0x172f7fff com.apple.BezelServicesFW 1.4.9212 (1.4.9212) /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
0x17400000 - 0x180a5ff7 +com.plogue.SibeliusPluginHostingEngine 1.0.1.3 (1.0.1.5) <a8c18ea5a7b27929728b8e908f679557> /Applications/Sibelius 6.app/Contents/Resources/PlogueEngine.bundle/Contents/MacOS/PlogueEngine
0x18501000 - 0x18576ff7 com.apple.Bluetooth 2.1.9 (2.1.9f10) <d70a88066ebf7eb8071781f686caced3> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x2124d000 - 0x2155dfe3 com.apple.RawCamera.bundle 3.0.0 (514) <b180dd8fcab82307c0f96d468b2c8e60> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x70000000 - 0x700e6ff2 com.apple.audio.units.Components 1.5.2 (1.5.2) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90053000 - 0x90053ff8 com.apple.Cocoa 6.5 (???) <a1bc9247cf65c20f1a44d0973cbe649c> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x90054000 - 0x90525fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x90526000 - 0x9052dffe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
0x90533000 - 0x90557feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x90558000 - 0x9057cfff libxslt.1.dylib ??? (???) <6a58a8724941e8a0cfeb0cae28ea3f37> /usr/lib/libxslt.1.dylib
0x9057d000 - 0x90671ff4 libiconv.2.dylib ??? (???) <96ff4c6f84c4a1623cb78287371cdd3f> /usr/lib/libiconv.2.dylib
0x90672000 - 0x9073dfef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9073e000 - 0x908a5ff3 libSystem.B.dylib ??? (???) <ae47ca9b1686b065f8ac4d2de09cc432> /usr/lib/libSystem.B.dylib
0x908a6000 - 0x908beff7 com.apple.CoreVideo 1.6.0 (20.0) <587c9c8966070a7d50276db35e1c76aa> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x908bf000 - 0x908f1fff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
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Now, even MS Word crashes.
Between now and then, we'd installed a new router (a D-Link), which caused serious trouble (took me ages to finally find a way to make the whole thing work).
Is this a driver problem? Because if it is, then the latest drivers by HP seem to be completely broken…
Thanks for reading,
Peter CraddockHello Peter,
The Layout > Two Sided Printing is part of the OS X print system, it is not vendor provided. So I don't think HP has a problem with their drivers. You have a problem that exists deep in your Mac.
The first thing I would do is download and run the 10.4.8 Combo Updater. If you kept your Mac updated by using the provided Software Update then the Combo updater may help to resolve a number of things. Once this is completed I would run the Repair Disk Permissions. This can also help to resolve printing issues.
Regards,
Paul -
Laserjet 4050n basic driver for vista causes crash on print command
This is a printer that works fine with several windows xp systems on the network, but on this LG LGR40 laptop, the print command causes a bluescreen crash. A previous intsallation of different drivers for vista caused the same problem. The OS is completely uptodate. Pls help!!!
Here's the incident report from Vista:
Product
Windows
Problem
Shut down unexpectedly
Date
29/03/2009 9:33 PM
Status
Not Reported
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105
Files that help describe the problem (some files may no longer be available)
Mini032909-02.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 8CBFBC49
BCP3: A72CFC98
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1The printer is on the network, so it's directly to IP address.
The driver was installed as admin user
No problem with the printer for >8 years.
No other vista systems. -
Indesign CS 3 crahes when using print command
Hi there,
I just updated my 2007 iMac to OS X 10.8.5.
When I started Indesign after installation of the new Mac OS I was required to install another software which workel fine.
I can open Indesing with no problem, but using the print command willl crash Indesign every time.
Crash report states:
Process:
Adobe InDesign CS3 [1015]
Path:
/Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/MacOS/Adobe InDesign CS3
Identifier:
com.adobe.InDesign
Version:
5.0.4.682 (5040)
Code Type:
X86 (Native)
Parent Process: launchd [141]
User ID:
503
Date/Time:
2015-03-18 11:55:45.934 +0100
OS Version:
Mac OS X 10.8.5 (12F2501)
Report Version: 10
Interval Since Last Report:
7636 sec
Crashes Since Last Report:
2
Per-App Interval Since Last Report: 137 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
A736BA8A-AA99-3544-2286-45D4EC9E3EFA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/MacOS/Adobe InDesign CS3
__TEXT
0000000000001000-0000000000004000 [ 12K] r-x/rwx SM=COW /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/MacOS/Adobe InDesign CS3
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
Any idea hoe to fix this?
Thank's
RolfCS3 in Lion, Mountain Lion and Mavericks will crash when you print every time.
Adding or trying to make new print presets or printing will crash indesign CS3 instantly. It doesn’t like how the folders in
/Library/Printers/ppds/Contents/Resources/en.lproj
is formatted. There are 5 folders in the Resources folder called en.lproj etc. (i.e. lots of different country folders).
Move any ppds you have installed to the Resources folder (ie, out of the en.proj folder) and delete all 5 folders. Delete the adpdF8.ppd (important). InDesign will now load print presets and they can be made manually and you will be able to print.
Be careful though, Acrobat Pro 8, when booted, will run a self heal routine. Because we have removed folders from the ppds folder in /Library, it tries to ‘repair’ this. Don’t repair as it will put the folders back into the ppds folder and indeign will crash again and you'll go round in a big circle. Instead, if you need to run Acrobat 8, we need to go into the acrobat app package and make its self heal routine see what we want it to see.
Go to your acrobat pro 8 app and show package contents. navigate to:
Contents - MacoS - SelfHealFiles - adobepdFprinter - ppds - Contents - Resources
take the adpdF8.ppd out of the en.lpoj folder and put it loose in the Resources folder. delete the five folders en.lpoj etc.What we’re doing here is making these folders look the same as our /Library/printers/ppds/Contents/Resources/ path.
When you now boot acrobat pro 8, it will still do its check but what it is looking for will match what is already there.You can now use all your CS3 apps in Lion, Mountain Lion and Mavericks. -
MSWord 2004 crashes on print command
Hello! The moment I hit the print command for Word or to save a file as a PDF, MSWord crashes (as does Excel). I'm using Leopard OS 10.5 on an Intel 24" iMac. Can anyone offer some suggestions? - Thank you in advance - Richard
I stumbled on this thread while trying to resolve my own problems. My symptoms are identical to yours and I have just noticed this since installing a driver for a new HP Laserjet P1006. What a coincidence, must be HP's driver that is causing the crash. Any help or solutions to resolving this issue would be greatly appreciated. Thanks, Tom
Here is my crash Log:
Process: Microsoft Word [555]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 070413 (11.3.5)
Code Type: PPC (Translated)
Parent Process: launchd [191]
Date/Time: 2009-01-17 17:04:22.004 +0300
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000b25d9fb9
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813d75f spinlockwrapper + 4259
Thread 1:
0 ??? 0x800bc1c6 0 + 2148254150
1 ??? 0x800c39bc 0 + 2148284860
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed095 0 + 2148454549
4 ??? 0x800ecf52 0 + 2148454226
Thread 2:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
Thread 3:
0 translate 0xb8152b6b spinlockwrapper + 91311
1 translate 0xb817b608 CallPPCFunctionAtAddressInt + 137124
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
Thread 4:
0 translate 0xb8152c24 spinlockwrapper + 91496
1 translate 0xb817b31e CallPPCFunctionAtAddressInt + 136378
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
Thread 5:
0 translate 0xb8152863 spinlockwrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spinlockwrapper + 1981
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000008 ebx: 0xb80bcd30 ecx: 0xb25d9fb1 edx: 0x00000006
edi: 0xb25d9fb9 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010206 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xb25d9fb9
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Word
Exception: EXCBADACCESS (0x0001)
Thread 0: (0xb011cd64, 0xb8152b6b)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x00657934: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
0x84387974: No symbol
0x842e8388: No symbol
0x842e856c: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x94e34788 ctr: 0x94e34774
r00: 0x00000194 r01: 0xf01019d0 r02: 0x00000000 r03: 0x00000011
r04: 0xf0101a68 r05: 0xf0101a60 r06: 0xf0101d40 r07: 0x00000004
r08: 0x00000000 r09: 0x15c6f580 r10: 0x00000000 r11: 0x006c5110
r12: 0x94e34774 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x009f4200 r30: 0xf0101b28 r31: 0xf0101b28
Thread 1: (0xb0220d64, 0xb8152863)
0x90f32844: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x842e8ad8: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90f32888 ctr: 0x94d8c1c0
r00: 0xffffffda r01: 0xf0203d60 r02: 0x15cd9c60 r03: 0x00007c1f
r04: 0x0000003c r05: 0x00000000 r06: 0x00000000 r07: 0xf0203c60
r08: 0x00000010 r09: 0x000f4240 r10: 0xfffffffc r11: 0xa08a3a80
r12: 0x94d8c1c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x0000ea60 r30: 0x00000000 r31: 0x90f32828
Thread 2: (0xb009a83c, 0xb81529ef)
0x00830a00: No symbol
0x006bb204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x94d93080 ctr: 0x94d8c150
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb014 r11: 0xa08a3694
r12: 0x94d8c150 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x006c5fb0
Thread 3: (0xb019ed38, 0xb8152c24)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x84387aec: No symbol
0x842e879c: No symbol
0x842e8934: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x00657af0 ctr: 0x94e1c530
r00: 0x00000193 r01: 0xf0182c20 r02: 0x00000000 r03: 0x00000012
r04: 0xf0182d18 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x001e4440 r10: 0x000eb020 r11: 0x006c5124
r12: 0x94e1c530 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0xf0182d18 r30: 0xf0182d04 r31: 0xf0182d04
Thread 4: Crashed (0xb7fff9d0, 0xb80bcd58)
0x00abee00: No symbol
0x1982b468: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : CUICB::Init(_CDEVMODE*, int) + 728
0x19829a1c: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _DrvEnableUI + 60
0x198250cc: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Terminate + 604
0x198249a8: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Sync + 184
0x198247b0: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Initialize + 144
0x17bd20d8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _AskUserForFile + 8464
0x17bc85e4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : + 21988
0x17bc8a2c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : + 23084
0x17bc7508: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : + 17672
0x17bc609c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : + 12444
0x17bd8da0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _AskUserForFile + 36312
0x17bddbb8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _AskUserForFile + 56304
0x17bcf930: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _PMPrivatePrintDialogMain + 320
0x945c1e50: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print : _PMSessionPrintDialogMain + 240
0x83a1ea94: No symbol
0x8456783c: No symbol
0x84566798: No symbol
0x845638d8: No symbol
0x844d90a8: No symbol
0x844da070: No symbol
0x844d9508: No symbol
0x844d92cc: No symbol
0x83a10ab8: No symbol
0x841dbecc: No symbol
0x841dbe4c: No symbol
0x841dbddc: No symbol
0x841dbc8c: No symbol
0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x905e6478: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 456
0x9060ce44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendMenuItemSelectedEvent + 140
0x9060cd48: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : FinishMenuSelection(MenuData*, MenuData*, MenuResult*, MenuResult*, unsigned long, unsigned long, unsigned long, unsigned char) + 140
0x905e99ac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 572
0x90678c78: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _MenuSelect + 104
0x841db074: No symbol
0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x905c44a0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2476
0x90595100: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2596
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x841d1850: No symbol
0x8449ea9c: No symbol
0x843cb5fc: No symbol
0x839d7464: No symbol
0x843cb078: No symbol
0x84eb2040: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x198726c0 ctr: 0x90f28e00
r00: 0xb1b1b1b1 r01: 0xbfffb290 r02: 0x1982b468 r03: 0x00abee00
r04: 0xb1b1b1b1 r05: 0x00000001 r06: 0xb25d9fb1 r07: 0x00000086
r08: 0x00815e00 r09: 0x00815e00 r10: 0x90f08d08 r11: 0x8fc33c48
r12: 0x90f28e00 r13: 0x177a1cc0 r14: 0x00000000 r15: 0x17bf5de8
r16: 0x177d8a10 r17: 0x17bf84a4 r18: 0x17bf84a4 r19: 0x17bf84a4
r20: 0xbfffb564 r21: 0x177d9910 r22: 0x17bf84a4 r23: 0x00000000
r24: 0x177d9880 r25: 0x1774c0a0 r26: 0x198f269c r27: 0x177dc320
r28: 0x00000000 r29: 0x177dc320 r30: 0x00abee00 r31: 0x1987269c -
MS Word, Appleworks, crash on print command
I just bought an HP laserjet P1006 and downloaded the newest driver for it. Every time that I use the print command in MS Word 2004 and Appleworks, they crash. If I strictly use the print button it will print without a hitch. The problem seems erratic since occasionally it extends to programs that don't have a built in "printer" icon, (i.e.-safari, mail, etc) and they won't print at all. They don't crash like msword 2004, the print job just stops before it prints. When I open the print queue and try to resume the stopped operation, I get the message (operation could not be completed, client-error-not-possible ) This happens whether I'm printing directly through usb or networked to airport. Currently I can still print from mail and safari, but have a problem with Adobe, and of course MS word and Appleworks just crash. I reinstalled msoffice 2004 numerous times, deleted printers and re-added them, reinstalled print driver, to no avail.
One thing I tried out of curiosity was to create another user account and try printing from there. It work seamlessly from that account which is perplexing. I only tried it once, and it's possible that whatever is corrupted in my account, may also transfer to that account. I'm very confused and would appreciate any help in resolving this issue. I have include the crash log for troubleshooting convenience to those who understand them. =/
Thanks, Tom
Here is the crash log:
Process: Microsoft Word [2805]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 080429 (11.5.0)
Code Type: PPC (Translated)
Parent Process: launchd [181]
Date/Time: 2009-01-21 10:46:29.432 +0300
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x000000006fd8d8a9
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813d75f spinlockwrapper + 4259
Thread 1:
0 ??? 0x800bc1c6 0 + 2148254150
1 ??? 0x800c39bc 0 + 2148284860
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed095 0 + 2148454549
4 ??? 0x800ecf52 0 + 2148454226
Thread 2:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80bdb8b 0xb8000000 + 777099
4 translate 0xb80b7007 0xb8000000 + 749575
5 translate 0xb80d49c0 0xb8000000 + 870848
6 translate 0xb813d75f spinlockwrapper + 4259
Thread 3:
0 translate 0xb8152b6b spinlockwrapper + 91311
1 translate 0xb817b608 CallPPCFunctionAtAddressInt + 137124
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spinlockwrapper + 1981
Thread 4:
0 translate 0xb8152c24 spinlockwrapper + 91496
1 translate 0xb817b31e CallPPCFunctionAtAddressInt + 136378
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spinlockwrapper + 1981
Thread 5:
0 translate 0xb8152863 spinlockwrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spinlockwrapper + 1981
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000008 ebx: 0xb80bcd30 ecx: 0x6fd8d8a1 edx: 0x00000006
edi: 0x6fd8d8a9 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010206 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x6fd8d8a9
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Word
Exception: EXCBADACCESS (0x0001)
Thread 0: (0xb019ed38, 0xb8152c24)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x84381d3c: No symbol
0x842e296c: No symbol
0x842e2b04: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x00658af0 ctr: 0x94e1c530
r00: 0x00000193 r01: 0xf0182c20 r02: 0x00000000 r03: 0x00000012
r04: 0xf0182d18 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x0020f250 r10: 0x000eb020 r11: 0x006c6124
r12: 0x94e1c530 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0xf0182d18 r30: 0xf0182d04 r31: 0xf0182d04
Thread 1: (0xb009a83c, 0xb81529ef)
0x0082fe00: No symbol
0x006bc204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x94d93080 ctr: 0x94d8c150
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb004 r11: 0xa08a3694
r12: 0x94d8c150 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x006c6fb0
Thread 2: Crashed (0xb7fff9d0, 0xb80bcd58)
0x00abf800: No symbol
0x1a333468: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : CUICB::Init(_CDEVMODE*, int) + 728
0x1a331a1c: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _DrvEnableUI + 60
0x1a32d0cc: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Terminate + 604
0x1a32c9a8: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Sync + 184
0x1a32c7b0: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Initialize + 144
0x1a2300d8: No symbol
0x1a2265e4: No symbol
0x1a226a2c: No symbol
0x1a225508: No symbol
0x1a22409c: No symbol
0x1a236da0: No symbol
0x1a23bbb8: No symbol
0x1a22d930: No symbol
0x945c1e50: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print : _PMSessionPrintDialogMain + 240
0x83a189e4: No symbol
0x84561bbc: No symbol
0x84560b18: No symbol
0x8455dc58: No symbol
0x844d3298: No symbol
0x844d4260: No symbol
0x8457a348: No symbol
0x849e30a0: No symbol
0x849e2fc8: No symbol
0x84510dc0: No symbol
0x84510cc8: No symbol
0x8449a210: No symbol
0x84499c44: No symbol
0x84498fa0: No symbol
0x839ce834: No symbol
0x839cebcc: No symbol
0x83a0961c: No symbol
0x83a0954c: No symbol
0x839fda6c: No symbol
0x841b13c8: No symbol
0x841b12cc: No symbol
0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x83a08da4: No symbol
0x83b5f784: No symbol
0x83b5f3bc: No symbol
0x83b5ed7c: No symbol
0x839fda38: No symbol
0x841b13c8: No symbol
0x841b12cc: No symbol
0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x905c4230: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1852
0x90595100: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2596
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x90694838: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendTSMEvent + 196
0x906d4384: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendUnicodeTextAEToUnicodeDoc + 960
0x90692ec8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _TSMKeyEvent + 1004
0x905e57a8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _TSMProcessRawKeyEvent + 1928
0x90743054: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _HandleCompatibilityKeyEvent + 304
0x905901d0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1640
0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x90593c60: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
0x905c4178: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1668
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x1a37a6c0 ctr: 0x90f28e00
r00: 0x6f2ce0a1 r01: 0xbfff9e50 r02: 0x1a333468 r03: 0x00abf800
r04: 0xb1c1d3a1 r05: 0x00000001 r06: 0x6fd8d8a1 r07: 0x00000086
r08: 0x00816e00 r09: 0x00816e00 r10: 0x90f08d08 r11: 0x8fc33c48
r12: 0x90f28e00 r13: 0x1a1b2300 r14: 0x00000000 r15: 0x1a253de8
r16: 0x1a1d7640 r17: 0x1a2564a4 r18: 0x1a2564a4 r19: 0x1a2564a4
r20: 0xbfffa124 r21: 0x1a1c5270 r22: 0x1a2564a4 r23: 0x00000000
r24: 0x1a1c75f0 r25: 0x1a165e30 r26: 0x1a3fa69c r27: 0x1a1e34e0
r28: 0x00000000 r29: 0x1a1e34e0 r30: 0x00abf800 r31: 0x1a37a69c
Thread 3: (0xb0220d64, 0xb8152863)
0x90f32844: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x842e2ca8: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90f32888 ctr: 0x94d8c1c0
r00: 0xffffffda r01: 0xf0203d60 r02: 0x1a108600 r03: 0x00007703
r04: 0x0000003c r05: 0x00000000 r06: 0x00000000 r07: 0xf0203c60
r08: 0x00000010 r09: 0x000f4240 r10: 0xffffff9f r11: 0xa08a3a80
r12: 0x94d8c1c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x0000ea60 r30: 0x00000000 r31: 0x90f32828
Thread 4: (0xb011cd64, 0xb8152b6b)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x00658934: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
0x84381bc4: No symbol
0x842e2558: No symbol
0x842e273c: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x94e34788 ctr: 0x94e34774
r00: 0x00000194 r01: 0xf01019d0 r02: 0x00000000 r03: 0x00000011
r04: 0xf0101a68 r05: 0xf0101a60 r06: 0xf0101d40 r07: 0x00000004
r08: 0x00000000 r09: 0x1a10c490 r10: 0x00000000 r11: 0x006c6110
r12: 0x94e34774 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x00a0b200 r30: 0xf0101b28 r31: 0xf0101b28Thank you for your time in addressing this issues.
I looked into turning off rosetta and some other posts on that thread said you can't do that anymore.???? Something that is working for me so far is just creating another user and giving it admin privileges. Everything prints as it should. Not sure why this works, and I am still holding my breath. Its been working for about 3 days now and no glitches. Still have some files to transfer and hoping it won't bring the dream crashing down. =(
Thanks, Tom -
I am using the printer in a network. the same problem is faced when giving print on the canon LBP3200 from the local computer.
its kind of very irritating.
Even if i open a pdf document in the browser and then give print command the browser crashes and the crash reporter appears.
Kindly help.Sir
Following are the crash reports generated:
bp-8af5ab44-6b84-427f-ae16-36acd2111227 12/27/201102:29 PM
bp-bc804648-bbb4-4ac1-a93a-604052111219 12/19/201104:00 PM
bp-1fb97a23-84cc-4922-91d0-21a732111219 12/19/201104:00 PM
bp-c621113c-5446-4c16-8236-5a06c2111214 12/15/201101:07 PM
bp-2f51489c-adcf-4f9e-8f16-f6cf52111212 12/12/201102:24 PM
bp-5b9f3af7-d1e2-4882-b625-815cb2111212 12/12/201102:23 PM
bp-0b7389bc-7047-478c-a01c-03f3b2111212 12/12/201102:22 PM -
PRINTING EMAIL CAUSES FIRE FOX TO CRASH!!
fire fox 3.6.4: printing email causes fire fox to crash.
I summitted this complaint and got an email from support stating the problem has been resolved.
THE PROBLEM HAS NOT BEEN RESOLVED!!
== Crash ID(s) ==
bp-e2fdb0a7-0986-4164-9be5-10f852100625 6/25/10 12:29 PM bp-592e70e7-4108-4ae5-ab2a-078d02100624 6/24/10 12:41 PM bp-0201e463-b7e3-420e-aefe-a04c42100623 6/24/10 12:36 AM bp-97ad8bf1-a308-4dec-ad80-aec5f2100623 6/24/10 12:17 AM bp-f4c0a94d-6c91-4186-bf14-b77812100623Those are problems with the Flash plugin.
See http://crash-stats.mozilla.com/report/index/e2fdb0a7-0986-4164-9be5-10f852100625
Do those messages have Flash objects embedded? -
Photoshop crashes when print command is activated
as soon as I touch the print or print one commands Photoshop crashes. I can not even get to the print menu to adjust settings. Previous answears have blamed printer drivers but it that is true why does light room print to all the printers whithout any problems
no pc. sorry. My frustration comes from the fact that it used to run just
fine several updates ago, and i can not thing of what I have changed if
anything. i felt that if i could just get to a dialog box I might spot a
setting problem. but it just come back "have run into a problem will file a
report with microsoft, close program" -
IJAdvance Options Plugin? print command crashes any application?
Not sure what I did - only application I installed was MobileME updater
when ever I print in any application it crashes that program and says it is most likely due to ijadvanceoptions plugin ???
I have searched Google and here -- only thing that pulls if you start moving the words around is a Java printing command?
any one please helpThis is a known problem with the Lexmark drivers, and you can rename the plugin in the /Library/Printers/Lexmark/PDEs folder or check Lexmark's site for an update they released to address this problem.
http://discussions.apple.com/thread.jspa?threadID=1236974&tstart=60
Hope this helps. -
How to make the print command wait until form is rendered.
This is an ongoing issue that so far I haven't been able to figure out how to fix, so I'm hoping that someone will have a good idea or work around. I'm working in LiveCycle Designer ES v8. using JavaScript.
I have to include a feature that allows the user the choice to print out a dynamic form to fill out by hand. So I've created a button that asks if this is what they want to do, if they answer "Yes", then several things are scripted to happen. All data is reset, some subforms and pages are made visible, while other subforms are hidden, and text fields are expanded. This causes the form to expand from one page to 15 pages. Then it prints using this command:
xfa.host.print(1,
"0", (xfa.host.numPages -1).toString(), 0, 1, 0, 0, 0);
The problem is that when the print dialogue box appears, the Print Range is always set to less than the total number of pages. It looks like that the print commands fires before the form has completed rendering. This isn't a big deal since the user can click to set the Print Range to "All" which will print all 15 pages. The problem is that most people don't read the dialogue box. They click "okay" and end up with their form cut off. Then I get phone calls that my form doesn't work.
Is there anyway to delay the print command until everything has finished rendering? Or set the Print Range to always go to "All"?
Thanks in advance for your help with this.It sounds like you'd be fine if you just separated the print function from your "Yes" button. It will require a 2nd button click from the user but that would be the only inconvenience.
-
Print command makes the programm to close
I have recently bought a black macbook and when I use the print command (either from the menu or by pressing command and P) the programm (pages, preview, stickies, text, ms word) dissapears and a message that the programm quited unexpectedly appears. I have sent a few reports to apple from an option on that message.
I have fully updated my software since then (firmware update too).
Well, I can't print and asking myself if I did well quiting my powerbook.
Any suggestions wellcome.
macbook black Mac OS X (10.4.8) ram 2.0 GBok, how is the printer set up?? cause i've had the same problem. in my situation my printer was connected to my mac mini, then i would print off the internet/network, but when my mac mini went into sleep, it would do exactly what you where saying, "this program unexpectedly quite, send a report to apple...blah...blah...blah...." all i had to do was to shake the mouse on my mac mini and wake the mini, then press print again, and it works so if it is set up like mine you might want to try that. hope it helps.
troy -
Add (+) printer in Sys Prefs Print & Fax makes Print Setup Utility crash!
Something is wrong with System Preferences Print & Fax pane, or something else... From there, I can't add any new printers. When you click + below the list, it's supposed to launch printer setup utility? But it does nothing what so ever.. or that's what I thought until I looked in Console to see what's going on (if anything), and the console reports that the printer setup utility crashed. It launches fine directly from Utilities. What gives?
Here is the crashlog report, if anyone can make sense of it:
Host Name: SunFlowerG4
Date/Time: 2008-09-12 20:05:39.525 -0700
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Printer Setup Utility
Path: /System/Library/CoreServices/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
Parent: WindowServer [88]
Version: 5.5 (227)
PID: 2883
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 libSystem.B.dylib 0x9012c6f0 mallocinitialize + 56
1 libSystem.B.dylib 0x900033b8 malloc + 48
2 com.apple.Foundation 0x92bcff74 _NSAPDataCreate + 32
3 com.apple.Foundation 0x92bd00f0 NSPushAutoreleasePool + 40
4 com.apple.AppKit 0x9387e2d0 NSApplicationMain + 60
5 com.apple.print.PrintCenter 0x00002690 0x1000 + 5776
Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000009012c6f0 srr1: 0x000000000200d030 vrsave: 0x0000000000000000
cr: 0x44000222 xer: 0x0000000000000000 lr: 0x000000009012c6ec ctr: 0x00000000900017a0
r0: 0x000000009012c6ec r1: 0x00000000bffffa80 r2: 0x00000000a0001fac r3: 0x0000000000000000
r4: 0x0000000000000000 r5: 0x0000000092f45018 r6: 0x0000000000000001 r7: 0x0000000000000001
r8: 0x0000000000000002 r9: 0x0000000000000000 r10: 0x00000000900014f0 r11: 0x00000000a00061ec
r12: 0x00000000900017a0 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000094
r24: 0x000000009fffc6c0 r25: 0x0000000000000000 r26: 0x00000000bffffcac r27: 0x00000000a37ce2a0
r28: 0x00000000a0003390 r29: 0x00000000a000c6c0 r30: 0x0000000000000000 r31: 0x000000009012c6c0
Binary Images Description:
0x1000 - 0x5fff com.apple.print.PrintCenter 5.5 (227) /System/Library/CoreServices/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.79 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.18 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f92000 - 0x90fd4fff com.apple.CFNetwork 4.0 (129.23) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91011000 - 0x91092fff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fe000 - 0x91536fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91551000 - 0x91623fff com.apple.ColorSync 4.4.10 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174e000 - 0x91805fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91904000 - 0x91929fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193c000 - 0x9197efff com.apple.LaunchServices 183 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.7 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c78000 - 0x91ce2fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce7000 - 0x91d24fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d2b000 - 0x91d45fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d4a000 - 0x91d4dfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4f000 - 0x91e3dfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e5c000 - 0x91e5cfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e5e000 - 0x91f43fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f4b000 - 0x91f6afff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fd6000 - 0x92044fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9204f000 - 0x920e4fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920fe000 - 0x92686fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926b9000 - 0x929e4fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a14000 - 0x92b02fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b05000 - 0x92b8dfff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bce000 - 0x92df9fff com.apple.Foundation 6.4.10 (567.37) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f26000 - 0x92f44fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f4f000 - 0x92fa9fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fc7000 - 0x92fc7fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fc9000 - 0x92fddfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92ff5000 - 0x93005fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93011000 - 0x93026fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93038000 - 0x930bffff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930d3000 - 0x930defff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930e8000 - 0x93116fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93130000 - 0x9313ffff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9314b000 - 0x931b1fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931e2000 - 0x93231fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9325f000 - 0x9327cfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9328e000 - 0x9329bfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932a4000 - 0x935b2fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93702000 - 0x9370efff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93787000 - 0x93787fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93789000 - 0x93dbcfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94149000 - 0x941bbfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941f4000 - 0x942b9fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9430c000 - 0x9430cfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9430e000 - 0x944cefff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94518000 - 0x94555fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9455d000 - 0x945adfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945b6000 - 0x945cffff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideoWell I figured out how to run Printer Setup Repair to try that route. So far these results:
PERMISSIONS REPAIR:
Sunday, September 21, 2008 7:36:10 PM
Starting permission verification and repair, omitting localized files...
The file /System/Library/LaunchDaemons/printer.plist is missing!
The directory /usr/include is missing!
The directory /usr/include/cups is missing!
The file /usr/include/cups/cups.h is missing!
The file /usr/include/cups/http.h is missing!
The file /usr/include/cups/image.h is missing!
The file /usr/include/cups/ipp.h is missing!
The file /usr/include/cups/language.h is missing!
The file /usr/include/cups/md5.h is missing!
The file /usr/include/cups/ppd.h is missing!
The file /usr/include/cups/raster.h is missing!
Recreating symbolic links...
Done.
Verification complete.
912 files examined. No problems were found.
11 missing files/directories found during the verification process. They may be responsible for certain printing problems. Printer Setup Repair cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files and directories are deleted when using the Reset Printing System option. These files and directories, if required, will be recreated during normal printing.
All the other tabs on Printer Setup Repair were uneventful except the verify permissions on tmp items:
Sunday, September 21, 2008 7:48:36 PM
Begin deleting contents of the /private/tmp/501/TemporaryItems directory...
Unable to complete the process.
Error type 1: Unable to delete temporary files because the /private/tmp/501/TemporaryItems directory is missing or empty.
----------------------------- -
CC 2014 (18.1.0) | Text Field editing causing crashes (Windows)
Greetings;
I've noticed lately that when saving files from CC 2014 to a CS6 format - and having those files edited on Mac, in either CS6 or CC - when re-opening those files text fields have been causing crashes on the Windows client. When that same file is opened and text fields are edited on the Mac client, a prompt will just appear stating "Cannot Edit text" - yet it still allows it.
This has caused multiple issues for our teams as it has created files we're starting to refer to as "mine fields" - as working with the .ai file is like playing Russian roulette with text fields, you never know which one is going to crash the file.
I would love to work with a team member from Adobe to help find a resolution to the problem, and I'm willing to provide any additional details that might aid in that process.
Thanks!Hello Pureweb,
Please upload the crashdumps on some file sharing website say Dropbox and share the link with us by sending a mail to "[email protected]". We will analyze the dump and will suggest you the workaround appropriately.
In parallel, please check that you do not have any 3rd Party plugins installed in it. Please try to remove them one-by-one and see which one causes the crashes or do reverse i.e. remove all the 3rd party plugins. Or Uninstall Ai and check at following location:
C:\Program Files\Adobe\Adobe Illustrator CC 2014
Please verify that nothing is left at above location on uninstalling Ai. Then try a fresh install and see if Ai works.
Also, verify that you have the updated Wacom drivers on your system. This might be an issue with the 3rd party program as well. One of the user who was having a similar issue reported on the Ai forum that one of the 3rd party Stahl's ImageWorx DTG RIP - a program for printing to a Direct To Garment printer was causing the issue. So, you may check if the similar thing is not happening in your case.
Regards,
Dhirendra
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