Print Issue - Normal Behavior?

When using the right click menu in Explorer to print a PDF file, the file prints fine but the Reader (v10.1.3) stays open with no file loaded. Is there a setting to change this behavior so the program closes when the printing is completed?
Thanks,
Robin

Maybe I should post it on a wish list...

Similar Messages

PostScript settings in Reader XI causing print issue

Greetings,
I have one user on one PC unable to print from Reader XI. When I log in, printing is normal...both users are local administrators. The only difference I can see is in Reader's Advanced print settings; the problem user has PostScript Options available, where normal printing seems to pull the settings from a printer or print driver automatically (greyed out and unavailable). It is as if something is overriding the default behavior for this user only. I have tried defaulting the printer options, reinstalling Reader XI with no progress. Does anyone know what user specific setting might be causing this behavior?
Thanks in advance for any ideas!

I appreciate the suggestion... however I don't think the driver is the issue because I can send the same .pdf job from the same PC to the same IP printer OK. It is only one user having the issue... his job from Reader is never sent, spooled, nothing. The Problem User is able to print from all other apps OK. This is why I asked about user specific settings affecting Reader's ability to communicate with the print driver on a user specific basis.
Maybe I wasn't clear about the issue. Again; same print driver, same ip printer, same PC, same file, different user, different PostScript Options state in Reader - Print - Advanced, different result. Problem User's PostScript Options are not greyed out by default, not printing from Reader at all regardless of PostScript Options manually selected.
What could be preventing Reader from automatically pulling those default (greyed out) settings, on the individual user profile level, from a printer that is otherwise printing fine from Reader for other users on the same machine?
Thanks again

Auto adjustment of page orientation causes printing issues with documents that have a page width greater than its page height.

Hi,
Since an upgrade from Word 2003 to Word 2010, we are experiencing printing issues with certain
documents that have a page width greater than its page height.
In Word 2003, it was no problem to set the page width greater than the page height while setting the page orientation to "portrait".
In Word 2010, this seems impossible: despite leaving the page orientation to "portrait", if one changes the page width/height as stated,
Word 2010 automatically adjusts the orientation to "landscape". Resetting the orientation to "portrait" will flip the page's width/heigth settings.
This behaviour causes printing problems: the page prints out 90° rotated.
I do not believe this is a printer driver issue: I tried several different printer drivers, and all give the same (bad) result. Setting the printer driver's page orientation settings (before printing) makes no difference, as
Word 2010 seems to force the page orientation settings.
Inserting the documents 90° rotated is not an option, since it causes problems with the printing margins.
This is very annoying, since we have to print official documents of a municipality (driver's licences).
Is there a workaround for this issue?
Regards,
Laurent Grandgaignage
Sysadmin Gemeentebestuur Stabroek, Belgium

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these steps to test this issue
Step 1: Repair Office 2010
1.
Click
Start, and then click Control Panel.
2.
Click
Programs and Features.
3.
Click the
Office 2010 program that you want to repair, and then click
Change.
4.
Click
Repair, and then click Continue. You might need to restart your computer after the repair is complete.
Step 2:
Rename the global template (Normal.dotm)Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
a)
Exit Word 2010
b)
Click
Start.
c)
In the
Start Search box, type the following text, and then press
ENTER:
1.
%userprofile%\appdata\roaming\microsoft\templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
Microsoft Windows XP
a)
Exit Word 2010
b)
Click
Start, and then click Run.
c)
In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
f)
Close Windows Explorer.
How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003
http://support.microsoft.com/kb/826845
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

Printing issues in Windows 8.1

Hello,
I work for a company and we have a number of network printers shared, when we connect to a network printer it installs the driver and everything is fine and normally this is the end of it but recently I have one user who is having print issues. It seems
as though every time he takes his laptop home and brings it back he is unable to print, the printers show offline or the job appears to print but never does. Today we got this error when attempting to print a test page " Test page failed to print. Would
you like to view the printer TS for assistance? The server print spooler service is not running" which it was because I had stopped and started it several times already. Finally I was able to delete the network printers and reinstall them as a temporary
fix but history has demonstrated that once he take this laptop home the problem will reoccur. I read and re-read most of the come close to describing my issue but not completely.
Thanks,
OSAMTEC

every time he takes his laptop home and brings it back he is unable to print, the printers show offline or the job appears to print but never does.
Could there be a naming conflict?
Otherwise it looks as if there is a troubleshooter for printer and other loosely associated categories. Have you tried them?
BTW I'm curious if WMIC could be used here. As I just mentioned in another incident these look interesting:
C:\>wmic.exe /? | find /i "print"
PRINTER                  - Printer device management.
PRINTERCONFIG            - Printer device configuration management.
PRINTJOB                 - Print job management.
Good luck
Robert Aldwinckle

Printing issue with Electronic Signatures

In the footer of my document, i place document properties and also use the captioning feature for tables and figures. I have saved it in native 2010 format not in a compatability mode.
When I print my document (paper or PDF) these fields print properly.
After I electronically sign the document and look at the document on the screen, the fields and caption numbers (Table 1-1: Intended Audience) appear correctly. When I print to PDF or paper, the numbers disappear (Table 1-: Intended Audience) and they
also disappear from the screen.
When I close the document and reopen it, the fields are correct. It only changes after the document prints.
Using Microsoft Office Professional Plus 2010 Version 14.0.6023.1000 (32-bit).
(--merging--)
The original document was a 2007 document opened/stored in the 2010 format.
Reproduced with new 2010 document simply by creating two properties:
Template Version - Test - Value 1.0
Template Date - Date - Value 1/25/2012
And doing the following:
Using the default Normal template with calibri as the font
Added a heading level 1 to the document
Added a 2x2 table with Insert Caption including the chapter number based on heading 1 below the table
Added the template version and template date as two lines on the page
Inserted a signature line
Created a footer with the template version, page number aligned center (via tab), template date alighted right (via tab)
Printed without signing and all data was present (Table 0-1: Test)
Signed the document and printed. The following was missing:
The template date in the footer.
The table label was Table 0-: Test
The template date was present in the middle of the document

Hi,
Is this problem only affect Word program with Electronic Signatures?
Please try to test Printing with different printer drivers.
If the Word printing problem occurs only when you print documents with a certain font or a certain type of graphics image, try to print to another printer.
If no other printer is available, contact the manufacturer to find out whether there is an updated version of the driver or a different driver that works with your printer model.
You may also follow other methods in this KB article troubleshoot print issue in word:
http://support.microsoft.com/kb/826845
Best regards.
William Zhou
TechNet Community Support

Print issue with Photoshop CS4 and Officejet 6500

I have a Windows 7 Business 64 bits desktop computer. After installing the Officejet Pro 6500 multifunctional drivers all was working OK. Images were being printed nice and with the correct size using Windows print option. After installing Adobe CS4 suite, all images printed from windows or Photoshop have incorrect size (photoshop prints it smaller, about 33%, and on upper left corner of the sheet).
Photoshop sucks but Illustrator print fine. The only way I can print at the good size in Photoshop, it's when I select Microsoft XPS document writer as printer and print from there... Not very user friendly !!!
And yes, it was always the HP Officejet 6500 E709n fax selected by default by Photoshop instead of HP Officejet 6500 E709n !
Is anybody can say if it's an HP issue or an Adobe issue ??? Why Illustrator print fine and Photoshop don't ???
Thank's in advance.

Deleting the fax printer associated with this device to allows correct printing is not an acceptable alternative for me.
If it is a printer issue, why I can print correctly from Illustrator ???
dec9 wrote:
Or: you can go into windows and select a default printer or then the one you use to print with in PS. Then when you are ready to print in PS select the printer. See if that works.
That's my normal configuration then I can't change nothing when all is ok.
Thank you very much for your answer ! Maybe anybody have an other solution or explanation.
Thank's for your patience.

Normal behavior in Start Up Manager?

I have several volumes in use at any time, so I boot into the Start Up Manager (option key) quite a bit. In the past, this screen displayed the names and corresponding icons of the available volumes (e.g., Macintosh HD, Media, whatever), but in 10.6.x, all of the available 10.6 volumes are displayed with the name, 'EFI Boot' (the icons for these volumes display as expected), and not with the names associated with those volumes.
Is this normal behavior now or do I have an issue that needs to addresed?

Yes. As (I'm discovering) has been noted elsewhere, there is some sort of battle going on btwn DW 4.2 and DU on the 10.6 Install disc.
After DU, running diskutil list...
Last login: Fri Sep 11 14:41:14 on console
whatever:~ whatever$ diskutil list
/dev/disk0
#: TYPE NAME SIZE IDENTIFIER
0: GUIDpartitionscheme *320.1 GB disk0
1: EFI 209.7 MB disk0s1
2: Apple_HFS Macintosh HD 308.3 GB disk0s2
3: Apple_HFS Maintenance Only 11.3 GB disk0s3
whatever:~ whatever$
After running DW, I've been getting a message referring to 'critical values' having been changed, the boot volumes are renamed, and there are 79 files left out of order--this is on two brand new MBPs. Interestingly, all clones repair to 0 files out of order.

Archive & Install, now printing issues

Hi all,
I have two printers: an HP6110 AllinOne, and an Epson Stylus Photo 1200. I recently performed an archive and install of my system, and then Software Update updated my system to OS10.4.11 (it was 10.4.10 before the archive and install).
There are two parts to my current problems.
1. The original Epson driver does not work anymore. (Version 1.29 is what I have, can't find anything later.) The CUPS/Gutenprint driver does work but doesn't access all the features of my Epson printer. So, what that means is that the color calibration settings I have for the Epson driver are no longer accessible. I need to be able to print color that is correct and calibrated to my monitor color.
2a. Printing a page to the HP6110 off the internet results in a blank page being spit out, followed by a page that is cut off at the top, meaning only the bottom half of the page is printed on the paper. I have tested this printing from FireFox and Safari.
Page setup seems normal.
The HP driver version is 2.7.2. I have tried to download from the HP site but it always times out, so I don't know if I have the latest driver or not. (I think it's something with my firewall settings, but I haven't been able to figure it out. One thing at a time.)
An internet page prints normally when sent to the Epson, but the HP is my workhorse printer. The Epson can do large format, so I usually keep large paper in it and just use it for that and for color correct printing. (Greg S., if you're out there, I tried to download the HP driver from OpenPrint with no luck.)
2b. Although I can print to the HP6110, the color looks terrible--all washed out. I will admit that I have not gone into Adobe Bridge yet to see if my color settings survived the Archive and Install. So that may fix it for my Adobe apps. Word docs are not the same as they were, but not as badly off as the Adobe docs.
Thanks, Folks! --D

Update: Re Issue 2b: I checked the color settings in Adobe Bridge for my Adobe apps. They are all set to my original settings, using the calibrated profiles, so all is well there.
I have been reading about other printing issues and may try some of those solutions offered:
1. unplug everything for a while--although why this would solve it who knows? Crazy! But easy, so worth a try.
2. download and reinstall the 10.4.11 update from the Apple web site, instead of running it via Software Update.
3. reinstall OS10.4.x from the original disks and then download updates only through when you could last print, 10.4.9 or 10.4.10.
I will post my results!

Hp psc 2410xi photosmart. starts to print - sounds normal then bogs down and prints like a turtle.

Will take forever to print. Just started out of the blue. Will print everything, but I must wait until night time and they will be done by morning. I reinstalled a new driver and that didn't solve it. Help.

This is caused by the failure of one of your cartridges. Remove the black cartridge and print a test page. Does the printer print at normal speed? Is so the black cartridge was the issue and should be replaced. If not then put the black cartridge back in and remove the color cartridge and print test page. If the printer now prints normal speed the color cartridge was at fault and needs to be replaced.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

LR 5 or Epson 3800 printing issue

Not sure if this belongs in this forum or one for the printer, but starting here. Have been printing my images to this printer from LR (to include LR5) for quite some time, and as recently as last week able to print successfully 8X10s using 8X10 templates I had built in LR. Yesterday, tried to print 17X25, and the print came out only with 8X10 printed on. Then went back to the 8X10 that I had successfully printed only a few days before, and the 8X10 print had only 4X6 printed on it. Nothing had changed with my LR print templates, so am greatly confused by this printer behavior.
The only thing that prints correctly are 4X6 prints. They print as normal, fully sized 4X6.
Not sure what to do at this point. Intuitively, think it must be something with the printer, as the templates in LR have not changed. When I initially tried to print the 17X25 sheet paper using the auto feed, had lots of problems with the printer accepting the paper. Had to turn off the paper check option on the printer.
But i subsequently turned that back on, as i recall seeing an error on the printer when trying to print 8X10 with the paper check option off.
Would appreciate comments/recommendations. Thinking --- should I reinstall the printer driver on my Mac, or is there a way to redo the epson settings to "factory" ... sort of reinitialize. Kind of grasping at straws.
Thanks.

I can think of a couple things, though I don’t have an Epson printer so these are more shots in the dark regarding generic printing, not specific to your printer. First, what is it that is occurring when you say the printing “fails”. Does nothing print, or does it print differently than you expect or what does “fail” mean? Maybe someone with an Epson printer will recognize the symptoms and chime in.
You’ve described how when you specify one size of paper the size of the photo comes out smaller. There is one thing that LR doesn’t do properly in my opinion: at least with the HP laser printers I print to, there is no way to change the paper size in LR without the printer driver already showing that paper size as the current paper, and there’s no way to change the paper size in the printer driver without actually printing something—there is only Ok (to print) and Cancel (to forget the change), so if I have been printing to letter-sized paper, and want to print something on legal-sized paper, then LR will have the letter-sized paper settings for margins and such, then I click Printer… and set my printer paper-size to Legal, which is fine, but I cannot get back out of the printer-driver to set Legal for LR’s margins, so instead I have to click Print to print a legal-sized photos using LR’s letter-relative margins, and only then will LR know I am printing to Legal-sized paper, and let me change the margins to be relative to that new size.
About the only way to get around having to waste a sheet of paper and ink every time you switch paper is once you’ve printed something correctly, save a preset for that paper size and printer settings. I’ve had to add two user templates one for legal-sized and one for letter-sized paper for my HP printer driver so I don’t have to waste paper switching back and forth.
Now if you are already using saved presets, perhaps those presets are for a different version of the printer driver that has slightly different settings and this inconsistency is causing things to print wrong for you. My suggestion would be to delete your preferences file, first, and see if that clears things up, and if not, then recreate your presets for the paper sizes you are using. You might also try installing the printer with a different name and using that newer name with LR in case the old one has some inconsistent settings remembered by LR, somewhere.
To delete the preferences file you would want to shut down LR, and then find and delete the preferences file as shown in the following document, where the LR5 preferences file remains the same location as the LR4 preferences file:
http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-4.html
Otherwise you might try running Lightroom as administrator/root or not running it as administrator/root depending on what you’re not doing, now, and try making a difference user profile and seeing if it works differently, then.

Printing Issues with HP OfficeJet 100 and Windows 8.1

We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP ENVY 100 D410 Printing issues...

I have an HP ENVY 100 that has recently started having printing issues. We recently upgraded to Mountain Lion and had no problems in the upgrade nor have we had any other software that we've changed. The problem seems to be somewhat random and the results are always the same. When commanded to print the printer acts as if it is running out of ink and then distorts the fonts creating vertical lines on the page and skipping rows creating what almost looks like a bar code. It's most peculiar and the only way I can find to solve the issue is to completely restart both my system and the printer. Thinking that I had a driver issue on my Mac I used the utility on the printer to update drivers and none were found. To insure that the problems wasn't isolated to just my machine I tried our laptop as well and it seems to have the same problem. Has anyone had a similar problem?

Hi Talon,
That more liekly related to the software indeed, I would suggest trying the following steps:
Reset the printing system as listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01371980
Open the Applications folder, then Hewlett-Packard and then open the Device Utilities folder, launch the HP Setup Asisistant and follow the steps to reconfigure the device.
If there is no Hewlett-Packard folder simply re-add the printer by clicking the plus button under Print & Scan.
Now try printing and follow for any difference.
If the same persists uninstall any HP Software by following the HP Uninstaller under the Hewlett-Packard folder.
If there is no Hewlett-Packard folder follow the steps listed under Mac OS X 10.6, 10.7, and 10.8 > I used Apple Software Updates to install the product software below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02440673&tmp_task=useCatego ry&cc=us&dlc=en&lang=en&lc=en&product=5157536#N1305
Download and isntall the latest Lion Software below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-97934-2 &cc=us&dlc=en&lc=en&os=219&product=4073738&sw_lang=
Once completing the installation click the Apple icon and install any available Software Update.
Shlomi

The HP C4480 all in one series PRINTER that I got free with my i-Mac is printing TINY print despite that my computer is set at 13 font Helvetica. How to reset the printer to normal print?

The HP C4480 all in one series PRINTER that I got free with my i-Mac is printing TINY print despite that my computer is set at 13 font Helvetica. How to reset the printer to normal print?

Is the Paper Size: set to US Letter and Scale: set to 100%
Dennis

New airport extreme and printer issues

OK here is the deal
I have the new airport and a hp psc 750 printer. I have a new macbook which can not print on this printer. It will recognize it thru bonjour but will not install the driver - the odd thing is that I have a pc connected directly and a windows based wireless laptop which both are able to print via this airport. I also have an external hard drive that is connected to the airport. All of the computers are able access this drive. So all appears in order except for the macbook-printer issue. I contacted tech support and they claimed driver issue. Anyone have any ideas - I have updated the most recent drivers for this computer and I was able to install this printer via a usb connection. Thanks

There have been a few posts about issues with HP printers working or not working as the case may be through the extreme. I can't remember what they say, but a search for HP in this forum may well help you.
Sorry to be so vague, just thought it might be a start for you.

Printing issue

I just replaced my b/w cartridge which was working for about 10 copies and now trying to print a colored copy and while the color print is fine, the black ink is coming out blurry/smudged. The screen indicates "Print cartridge problem (Black) Refer to device documntatnion to troubleshoot" I took out the cartridge, shook it, put it back in - no luck - help! Thanks

Hi @LYNNHAAG , and welcome to the HP Forums!
I see you're experiencing print issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Print Issue - Normal Behavior?

Similar Messages

Maybe you are looking for