Print queue shows item in hold

My 2010 iMac shows the number one on the hold icon, but it is grayed out. Also, nothing shows up on the queue listing. I have no problem printing from my desktop Mac, but I cannot print from my laptop over my home network. I have checked the print queue on the laptop with the same results, one file showing on the hold icon (grayed out), but nothing in the print queue listing.
Does anyone know how I may be able to get this cleared so that I can print from my laptop again.
Message was edited by: UncleI

Unclel -
   It might be helpful to specify what printer you are trying to use and what Driver version.

Similar Messages

  • Print queue shows 24mb when pdf file is only 1mb. print hangs. jpeg prints normally. officejet 8500

    Officejet 8500, Win SP ser 3. Wireless Network - Direct connection to Belkin ADSL Modem/Router
    Previously worked normally.
    Print PDF or some other documents. Print queue shows document size spooling 24 or more Mb  when file is only 1 Mb.
    Print takes a long time to come through.
    Print JPEG - normal spooling and printing.
    Have reinstalled all software and cleared printer by unplugging all cables.
    This question was solved.
    View Solution.

    Hi,
    That's very normal. Depending on many things, machine (laptop/PC) has to send many "commands" down to the printer therefore the file is getting huge. 
    Regards, 
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • TA22258 Why is the print queue showing jobs not sent?

    My print queue continues to have jobs pop up that I do not send to the printer. It is then causing my print queue to pause. Why is this happening?

    Hello wiggo83,
    I recommend following the steps in the article below to resolve issues with printing from your Mac:
    Troubleshooting printer issues in OS X
    http://support.apple.com/kb/ts3147
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Print Preview shows items that have been deleted?

    Hello folks.
    This is a weird problem a switcher friend of mine is having.
    Let's say they have three events on the 12th. They choose to print the month view of their iCal window. In the Print preview on iCal (where you can select all kinds of options for printing, like the size of the text, which calendars to print, etc) all sorts of events and appointments show up on the 12th that have been deleted or no longer exist.
    I tried reimporting the calendars, deleting the iCal cache, etc.
    Does anybody know a workaround for this? I am thinking this is a bug, but wanted to see if anybody else has seen this.
    This is on a 2.1 G5 iMac with all updates and no hacks.
    Thanks!

    Anyone?

  • Print Queue suddenly stopped: OS X 10.4.10 and Bonjour via AirPort

    I've been using an Intel iMac with no problems for many months: 2 printers attached: 1 inkjet via USB, and 1 HPLJ1200 via Bonjour through Airport/USB.
    System Version: Mac OS X 10.4.10 (8R2218),
    Kernel Version: Darwin 8.10.1
    Suddenly, the Bonjour one has stopped. One minute it's printing, next minute, all jobs go into a queue but never emerge. The printer queue shows in the dock with a red "!" with all jobs in that queue stopped. If I restart the queue, it just tries to restart (green) then reverts to red "!" again. The direct USB printer continues to work fine. Problem is confined to the Bonjour printer.
    I've tried:
    1. Checking all the cables etc. Turning everything off, then one by one on. Restarting iMac, etc.
    And then (after a few experiences of others on the Forums):
    2. Verifying and fixing permissions via Disk Utility (there were no problems to fix)
    3. Uninstalling the HPLJ, and then reinstalling.
    4. Installing a 2nd instance of the HPLJ to bypass the first instance (which has a little grey "!" next to it in the Print dialogue box)
    All to no avail.
    I've then tried:
    5. OnyX, running maintenance scripts, cleaning caches.
    Still no good.
    6. Finally, I've looked into the CUPS Error Log via OnyX, and I can see a number of Errors (see transcript at end of this email). I have removed the HPLJ from the printer setup, then reinstalled it. The CUPS Error Log for this is shown below, from removal, to reinstallation.
    Is there a Unix or OSX expert in the forum who can help please?
    Many thanks
    LeslieB
    =================
    (extract of newest lines of CUPS Error Log, from OnyX:
    Covers process of deleting, then readding HPLJ1200, to the USB port on Apple Airport. Printer was recognised as Bonjour and installed. Sharing was enabled. Then test page was printed ->failed to print and queue showed red "!")
    E [14/Aug/2007:21:52:15 +1000] getprinterattrs: resource name '/printers/®¯6' no good!
    E [14/Aug/2007:21:52:15 +1000] getprinterattrs: resource name '/printers/Pâ¨ê' no good!
    I [14/Aug/2007:21:52:28 +1000] Printer 'HPLaserJet1200' deleted by ''.
    I [14/Aug/2007:21:52:28 +1000] Saving printers.conf...
    E [14/Aug/2007:21:52:28 +1000] getprinterattrs: resource name '/printers/HPLaserJet1200' no good!
    I [14/Aug/2007:21:55:53 +1000] Setting HPLaserJet1200 device-uri to "mdns://HP%20LaserJet%201200.pdl-datastream.tcp.local./?bidi" (was "file:/dev/null".)
    I [14/Aug/2007:21:55:53 +1000] Setting HPLaserJet1200 printer-is-accepting-jobs to 1 (was 0.)
    I [14/Aug/2007:21:55:53 +1000] Setting HPLaserJet1200 printer-state to 3 (was 5.)
    I [14/Aug/2007:21:55:53 +1000] Saving printers.conf...
    I [14/Aug/2007:21:55:53 +1000] New printer 'HPLaserJet1200' added by ''.
    I [14/Aug/2007:21:56:02 +1000] Installing config file "/private/etc/cups/cupsd.conf"...
    I [14/Aug/2007:21:56:02 +1000] Listening to 0:631
    I [14/Aug/2007:21:56:02 +1000] Listening to c0173200:0
    I [14/Aug/2007:21:56:02 +1000] Loaded configuration file "/private/etc/cups/cupsd.conf"
    I [14/Aug/2007:21:56:02 +1000] Configured for up to 100 clients.
    I [14/Aug/2007:21:56:02 +1000] Allowing up to 100 client connections per host.
    I [14/Aug/2007:21:56:02 +1000] Partial reload complete.
    I [14/Aug/2007:21:58:30 +1000] Adding start banner page "none" to job 5.
    I [14/Aug/2007:21:58:30 +1000] Adding end banner page "none" to job 5.
    I [14/Aug/2007:21:58:30 +1000] Job 5 queued on 'HPLaserJet1200' by 'leslie'.
    I [14/Aug/2007:21:58:30 +1000] Started filter /usr/libexec/cups/filter/cgpdftops (PID 1474) for job 5.
    I [14/Aug/2007:21:58:30 +1000] Started filter /usr/libexec/cups/filter/pstops (PID 1475) for job 5.
    I [14/Aug/2007:21:58:30 +1000] Started filter /Library/Printers/hp/filter/hppostprocessing (PID 1476) for job 5.
    I [14/Aug/2007:21:58:30 +1000] Started backend /usr/libexec/cups/backend/mdns (PID 1477) for job 5.
    E [14/Aug/2007:21:58:32 +1000] [Job 5] Unable to locate printer 'Leslie-Office.local.' - Unknown host
    E [14/Aug/2007:21:58:32 +1000] PID 1477 stopped with status 1!
    I [14/Aug/2007:21:58:32 +1000] Hint: Try setting the LogLevel to "debug" to find out more.
    I [14/Aug/2007:21:58:32 +1000] Saving printers.conf...
    I [14/Aug/2007:21:58:41 +1000] Saving printers.conf...
    I [14/Aug/2007:21:58:41 +1000] Printer 'HPLaserJet1200' started by ''.
    I [14/Aug/2007:21:58:41 +1000] Started filter /usr/libexec/cups/filter/cgpdftops (PID 1490) for job 5.
    I [14/Aug/2007:21:58:41 +1000] Started filter /usr/libexec/cups/filter/pstops (PID 1491) for job 5.
    I [14/Aug/2007:21:58:41 +1000] Started filter /Library/Printers/hp/filter/hppostprocessing (PID 1492) for job 5.
    I [14/Aug/2007:21:58:41 +1000] Started backend /usr/libexec/cups/backend/mdns (PID 1493) for job 5.
    E [14/Aug/2007:21:58:43 +1000] [Job 5] Unable to locate printer 'Leslie-Office.local.' - Unknown host
    E [14/Aug/2007:21:58:43 +1000] PID 1493 stopped with status 1!
    I [14/Aug/2007:21:58:43 +1000] Hint: Try setting the LogLevel to "debug" to find out more.
    I [14/Aug/2007:21:58:44 +1000] Saving printers.conf...
    And while I was typing this forum posting, and doing a further test print, then cancelling it when I could not start the queue, the following error log was appended:
    I [14/Aug/2007:22:06:07 +1000] Started filter /usr/libexec/cups/filter/pstops (PID 1650) for job 5.
    I [14/Aug/2007:22:06:07 +1000] Started filter /Library/Printers/hp/filter/hppostprocessing (PID 1651) for job 5.
    I [14/Aug/2007:22:06:07 +1000] Started backend /usr/libexec/cups/backend/mdns (PID 1652) for job 5.
    E [14/Aug/2007:22:06:09 +1000] [Job 5] Unable to locate printer 'Leslie-Office.local.' - Unknown host
    E [14/Aug/2007:22:06:09 +1000] PID 1652 stopped with status 1!
    I [14/Aug/2007:22:06:09 +1000] Hint: Try setting the LogLevel to "debug" to find out more.
    I [14/Aug/2007:22:06:09 +1000] Saving printers.conf...
    I [14/Aug/2007:22:15:32 +1000] Job 5 was cancelled by 'leslie'.
    I [14/Aug/2007:22:15:40 +1000] Saving printers.conf...
    I [14/Aug/2007:22:15:40 +1000] Printer 'HPLaserJet1200' started by ''.

    Dear All
    I have been able to partially solve this problem myself.
    I've managed to track the problem down to the Apple Airport Express (which is hosting the USB printer via Bonjour). The problem seems to be that the iMac can't see the printer, even thought it's connected.
    It turns out that the problem started at the time of an internet outage, and the iMac can't seem to find the printer since that time (even though Bonjour is working fine).
    I've tried resetting the Airport Express, and even upgrading the firmware, but no luck so far.
    I'll close this posting, and put a new one in the Airport Express Forum.
    many thanks to those who viewed this in the interim.
    LeslieB

  • PDF Virtual Printer Queue has doc print errors but PDF's created

    This has probably been answered already somewhere here, but I can't seem to find a current solution.
    I am using Windows 7 64bit Pro and Acrobat X Pro. When printing to a PDF from any source - word, excel, email, the PDF is created correctly, but my PDF Printer Queue shows a document print error and leaves the doc in the queue.
    This wasn't happening before so I am not sure if it's a known issue that an update has fixed or something else. If there is another thread that has the answer, let me know. Or a link to the fix would be great! Thanks.

    Hi,  try instead:  http://helpx.adobe.com/x-productkb/global/set-default-printer-print-center.html
    It works for current OS versions. If other dialogs appear, continue to add the printer.
    The printer will be called localhost.  Select it to print from eTax and choose the option to " Print to pdf"
    Directions previous were to go to the manufacturers site, not the Apple site for the install, but its ok, link above is a better alternative.
    Apologies….
    Cheers

  • Epson Stylus Photo 1290 - how do I remove items from the print queue?

    Description of problem with "Epson Stylus Photo 1290" Application:
    After selecting Show Completed Jobs from the main menu (Jobs > Hide/Show Completed Jobs) I am presented with a status list of print jobs (a.k.a. "print queue") that are either marked as "Completed", "Cancelled", "On Hold", "Printing" etc. Each and every time I print an item it is added to this list.
    I simply want to clear this list.
    However, the application's "Delete" button appears to only transform a "Printing" job to a "Cancelled" job, for example.
    So how on earth do I clear the old (and, to me, useless) jobs listed in this print queue?
    I know this isn't apple software but seeking help on the EPSON sites (and the rest of the net) has led me nowhere.
    Many many thanks in advance if anyone can suggest anything!
    My set-up:
    Hardware:
    Model Identifier: MacBookPro5,1
    Boot ROM Version: MBP51.007E.B05
    SMC Version (system): 1.33f8
    Running: OS X 10.5.8
    Problem App: EPSON Stylus Photo 1290.app, version 6.0.3
    Queue name: EPSONStylus_Photo1290
    Host name: localhost
    Driver version: 3.09 (confirmed as latest)
    URL: usb://EPSON/Stylus%20Photo%201290?serial=WORLL0112061542320
    Have print log files been cleared: Yes (using MacPilot)
    Have print preferences been trashed/reset: Yes (all that I could find)
    When did this problem start: not sure, I first noticed it several months after first using it on my MBP 10.5.x

    Hmmmm. Doesn't look like I can edit my post. Okay.......
    Contrary to what I've said above, this IS an Apple issue as the problem lies in the Print Queue, which is part of the OS.
    The "fix" is to go System Preferences > Print & Fax and then delete the 1290 from the list of printers.
    When the 1290 printer is re-added its print queue is now empty AND the Delete button does as it is supposed to do - it deletes items from the queue list.
    Hooray!

  • Jobs show twice in print queue - won't delete and won't print

    I have an HP Laserjet P1006 running on a HP laptop running Windows 7 64 bit.  Printer has worked fine for 8 months but recently ran into problems. 
    When I send a print job to it, the printer doesn't print.  If I open up the print queue, the job shows up twice.  If I try to delete the jobs, they don't delete.  I can use the HP Print Diagnostic Utility to get the jobs cleared out of the queue, but the same thing happens the next time I try to print something. 
    A Few Other Items to Note:
    - I don't get any error lights on the printer. 
    - I brought home a laptop from home running XP and installed the printer using the CD.  The printer worked fine with that computer, so I don't think it's a problem with the printer hardware.
    - I have tried uninstalling the printer, both using the CD that came with it and with the latest drivers/software from the website.  Didn't do anything (same problem occurs when printing a test page).
    - HP Print Diagnostic Utility doesn't find anything wrong.  Likewise, if I right click on the printer and click Troubleshoot, that doesn't help either.
    - I've tried restarting the print spooler, but that didn't do anything. 

    Hard Reset – While printer is powered ON, pull the power cord from the printer then from the wall. After 30 seconds reconnect power to wall and printer. This will trigger a ‘dirty power up’ and restore the printer to a known good condition (if it is possible). No user settings are lost with a ‘hard reset’.
    This ‘Hard Reset’ is one of the most powerful tools to use when the printer hardware is not functioning properly!
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • Random print jobs showing up in print queue when printing...

    Whenever I print something, one or two other random files will show up in the print queue.  The printer will not try and print these additional jobs, and it does not prevent another print job from printing, but each time more random files will show up.  The print queue will fill up with these additional jobs until they are manually deleted.  What a pain.  Does anyone have a solution???

    These random files can be communication files and are used to interogate the printer about its status. Typically they will be processed by the printer and then vanish from the print queue. So if they are not being processed and you are having to manually remove them then there could be a setting in the printer that needs to be changed or you have to check from an updated driver.
    To confirm if it is the printer queue / driver that is checking the status, you can open System Information (Applications > Utilities) and select Printers in the left column. You can then select the printer in the top right pane and see its information in the bottom right pane (or if this is the only printer you have the information will appear in the right pane). You will see an entry called Printer Commands. If it shows something like Report Levels then this confirms that these files you are seeing are for checking the printer status.

  • Nothing Shows up in my Printer Queue

    I have a HP Colour Laserjet CP1515n. I've connected through a USB cable not Via the network. I have installed it and all works fine besides from one thing. Whenever I send a document to print it prints straight to the printer. Therefore nothing goes in to the Print Queue. I then can't delete documents if they are by mistake etc.  Does anyone have an Idea as to why this is happening?
    Thanks
    Message Edited by Logoff on 11-19-2009 06:17 AM

    Yes, I have been through the documentation. I have isolated the problem to the SGD Server by working my way through the checklists. The results on the check for display say:
    - Printing services available
    - Jobs spooled: 0
    Total jobs spooled: 0
    I have checked the Printing tab section of the admin console and everything is in order there.
    I am not using an array just a single host and trying to configure for the first time.
    Ghostscript is found and worked in the scripts.
    I tried printing the testpage using the script and I also tried direct but received nothing on the client.
    Using the lpstat -t command I get the following:
    scheduler is running
    system default destination: tta_printer
    device for tta_pdfprinter: lpd://acrtek-lab.com/tta_pdfprinter
    device for tta_printer: lpd://acrtek-lab.com/tta_printer
    tta_pdfprinter accepting requests since Mon Apr 19 15:04:29 2010
    tta_printer accepting requests since Mon Apr 19 16:13:16 2010
    printer tta_pdfprinter is idle. enabled since Mon Apr 19 15:04:29 2010
    printer tta_printer is idle. enabled since Mon Apr 19 16:13:16 2010
    I have verified that print jobs are transferred from the Application hosts to the SGD Server. I am able to locate them in /opt/tarantella/var/spool where they stay for awhile then they disappear. If I watch the CUPS console I see the job appear and it shows as completed then it appears again as a held job and then eventually aborts.
    it appears that what ever is supposed to be sending the job to the client is either not receiving the job or is failing but I am not sure what and cannot find any errors that point to a problem.
    Steve

  • Server Admin not showing jobs in print queue

    Hi All,
    I'm not sure if others are having this problem or if it's just me.  I am running Mac Server OS X 10.6.7  When I go to Server Admin and select "Print" and then "Job Status", I get a list of all the server's print queues.  In the pane below the list of queues, there is a section that says "Jobs on Queue:" which then allows me to select any specific print queue.  The problem is, no matter what queue I select, I am never able to see any of the print jobs going through the queue.  I have sent multiple jobs to different printers on the server, all while watching the "Jobs on Queue" window for the appropriate printer.  In every test, I have never seen ANY print job show up in that window, even though all the print jobs print out fine.  I have even tried pausing a printer to let jobs queue up, and still nothing shows up in that window.
    I have also tried the same tests while viewing the prints queues from the "Print & Fax" System Preferences pannel directly on the server.  Still no luck.  Everything prints out fine, but I am unable to ever see any print job hitting the queue.
    The reason I even noticed this problem is because a user accidentally printed a 500 page document by mistake.  The user called me to stop the job, but I was unable to see anything in the queue to kill.  I tried deleting the job directly from the printer, but this just caused the printer to lock up.  I would try powering off the printer and restarting it, but as soon as it powered back on, the print job would restart.  I even tried restarting the server, but as soon as the server came back online, the print job started again.  Finally, after hunting on the web, I tried logging into CUPS via http://localhost:631 and was able to see the print job listed there and finally delete it.
    Is there any way to monitor print jobs on the server in real time?  I found this previous archived thread describing what appears to the same problems using Mac Server OS X10.5.8, but there was never any solution listed before the thread was archived.
    https://discussions.apple.com/thread/2152737

    Is there anyone using printing services on a Mac server at all that could comment on whether or not you see the print jobs listed in the queue when printing?

  • Server Admin doesn't show Print Queue status

    When I look at my print queues (all 17) under Server Admin, it shows queue name, # of jobs, shared via (IPP & SMB), and printer kind (HP LJ 1022n and HP LJ P2015). It has a column for status, but this is always 100% empty/blank. Also, if I go to the Jobs tab, then I can pick "Jobs on Queue" for all the queues, but the line below for "Queue Status" is again always blank.
    Is there something I can do to get this info to show up in Server Admin? I know that CUPS knows the printer status, as I can go to localhost:631 and see the status in the Printers list and the Jobs list.
    It isn't life threatening. It is just annoying to have to go to the web page when Server Admin -almost- gets me everything I need to diagnose a teacher's printing problem remotely.

    Hi Keith
    You could always consult the Print Service logs. If you set the logging levels to Debug or Debug2 you should get everything. You have to be a bit careful with this as the log can get quite large. Other than that I don’t know of anything that is available out of the box.
    There may be others that can suggest a 3rd party solution that gives you the appropriate feedback you are looking for. Opening port 631 should not be that much of risk I would have thought?
    Tony

  • Eprint submissions not showing up in hpconnected print queue

    I've used eprint for a year or more; suddenly it's not working and the files I submit by email are not even showing up in the hpconnected print queue, under collections.
    I have tried several types of files tonight - short emails, word documents, etc, in case a virus was somehow attached. I've submitted from a mobile device and a desktop. 
    The print queue remains empty. 
    I have tried from 2 email addresses, both of which I've confirmed tonight are  authorized email addresses. 
    Printer: HP Photosmart C410a
    -frustrated.
    Thanks!

    HI Kelownatom,
    Welcome to the HP Support Forums.  I understand that your ePrint jobs are no longer printing and are not showing up in your HP Connected account's print history section.
    To better assist you, would you please provide some further information:
    Is the ePrint email address in your HP connected account showing the same email address that is being used by your devices?
    Is web services still active on your printer?
    Is the blue wireless light turned on and not flashing on the front panel of the printer?
    How are you sending the ePrint jobs (sending an email to the printer and attaching a file, forwarding an email to the printer with the file attached, sending via the HP ePrint app or the HP All-in-One Printer  Remote app)?
    One easy step to try is to power off your printer using the on/off button, wait 15 seconds and then turn the printer back on.  
    Thank you.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HT3669 My macbook pro does not print through my PC to my EPSON RX 500 after loading OS X 10.7.4. It shows on the print queue "error"  However, it will print if I directly connect my laptop to this printer via the USB connection.  Any ideas?

    My macbook pro does not print through my PC to my EPSON RX 500 after loading OS X 10.7.4. It shows on the print queue "error"  However, it will print if I directly connect my laptop to this printer via the USB connection.  Any ideas?

    It's all about setting up what ever version of windows you have running on your pc to share the printer. If you still get stuck post in a windows forum for help.

  • Print jobs keep holding in print queue

    Just installed a new HP6600 enabled with wi-fi.  First print test was perfect. Subsequent print jobs keep going to "Hold" in queue. How do I prevent print jobs going to "HOLD".
    It prevents another print job from starting unless I manually deleted the job from the queue.

    Thanks Jamieson.  I really appreciate your assistance.  I uninstalled the printer software per suggestion #1 and then re-entered my printer and all seems to be working fine now.

Maybe you are looking for

  • More Fun With CSS - (omg its difficult)

    First I want to say thank you to everyone that has been helping learn css and all the power that it has. Now this is a two part question. Part 1. (div.header-shadow) I have a div tag that I inserted a very important image into.  The image includes so

  • HR Trigger request with a approval workflow in GRC AC 10.0

    Hi Friends, Is it possible that a HR triggered user creation request in GRC follow a stage approval based workflow ? Something like MSMP workflow ? Or can we route the HR triggered requests to MSMP worflows someway ? if yes, please help me with the d

  • Upgrading from  IMac OS X v.10.3.9

    Hi, I would really appreciate some help with the following: I have a mac desktop (MAC OS x v 10.3.9) and suddenly I have not been able to update Itunes, safari... etc... it dawned on me that I was probably light years behind on upgrades, however, I s

  • 0BALANCE logic ,how does it work

    Gurus, in 0FIGL_C10 we have the key figure 0BALANCE ,can any one explain how does it work . it has properties aggregation ="SUM" Exception aggregation ="LAST VALUE" Agg.Reference Char = "0FISCPER" said that if we have 3 records coming from ECC below

  • Lazy mode setting in Application Module AM for 10g

    Hi, I am using Jdev 10.1.3.x There is very little information given on Lazy mode setting in AM. I tred to enable that and written System.out.println() in getter and setter in Impl class. Even though i enabled Lazy mode application on load of page exe