Print Queue suddenly stopped: OS X 10.4.10 and Bonjour via AirPort

I've been using an Intel iMac with no problems for many months: 2 printers attached: 1 inkjet via USB, and 1 HPLJ1200 via Bonjour through Airport/USB.
System Version: Mac OS X 10.4.10 (8R2218),
Kernel Version: Darwin 8.10.1
Suddenly, the Bonjour one has stopped. One minute it's printing, next minute, all jobs go into a queue but never emerge. The printer queue shows in the dock with a red "!" with all jobs in that queue stopped. If I restart the queue, it just tries to restart (green) then reverts to red "!" again. The direct USB printer continues to work fine. Problem is confined to the Bonjour printer.
I've tried:
1. Checking all the cables etc. Turning everything off, then one by one on. Restarting iMac, etc.
And then (after a few experiences of others on the Forums):
2. Verifying and fixing permissions via Disk Utility (there were no problems to fix)
3. Uninstalling the HPLJ, and then reinstalling.
4. Installing a 2nd instance of the HPLJ to bypass the first instance (which has a little grey "!" next to it in the Print dialogue box)
All to no avail.
I've then tried:
5. OnyX, running maintenance scripts, cleaning caches.
Still no good.
6. Finally, I've looked into the CUPS Error Log via OnyX, and I can see a number of Errors (see transcript at end of this email). I have removed the HPLJ from the printer setup, then reinstalled it. The CUPS Error Log for this is shown below, from removal, to reinstallation.
Is there a Unix or OSX expert in the forum who can help please?
Many thanks
LeslieB
=================
(extract of newest lines of CUPS Error Log, from OnyX:
Covers process of deleting, then readding HPLJ1200, to the USB port on Apple Airport. Printer was recognised as Bonjour and installed. Sharing was enabled. Then test page was printed ->failed to print and queue showed red "!")
E [14/Aug/2007:21:52:15 +1000] getprinterattrs: resource name '/printers/®¯6' no good!
E [14/Aug/2007:21:52:15 +1000] getprinterattrs: resource name '/printers/Pâ¨ê' no good!
I [14/Aug/2007:21:52:28 +1000] Printer 'HPLaserJet1200' deleted by ''.
I [14/Aug/2007:21:52:28 +1000] Saving printers.conf...
E [14/Aug/2007:21:52:28 +1000] getprinterattrs: resource name '/printers/HPLaserJet1200' no good!
I [14/Aug/2007:21:55:53 +1000] Setting HPLaserJet1200 device-uri to "mdns://HP%20LaserJet%201200.pdl-datastream.tcp.local./?bidi" (was "file:/dev/null".)
I [14/Aug/2007:21:55:53 +1000] Setting HPLaserJet1200 printer-is-accepting-jobs to 1 (was 0.)
I [14/Aug/2007:21:55:53 +1000] Setting HPLaserJet1200 printer-state to 3 (was 5.)
I [14/Aug/2007:21:55:53 +1000] Saving printers.conf...
I [14/Aug/2007:21:55:53 +1000] New printer 'HPLaserJet1200' added by ''.
I [14/Aug/2007:21:56:02 +1000] Installing config file "/private/etc/cups/cupsd.conf"...
I [14/Aug/2007:21:56:02 +1000] Listening to 0:631
I [14/Aug/2007:21:56:02 +1000] Listening to c0173200:0
I [14/Aug/2007:21:56:02 +1000] Loaded configuration file "/private/etc/cups/cupsd.conf"
I [14/Aug/2007:21:56:02 +1000] Configured for up to 100 clients.
I [14/Aug/2007:21:56:02 +1000] Allowing up to 100 client connections per host.
I [14/Aug/2007:21:56:02 +1000] Partial reload complete.
I [14/Aug/2007:21:58:30 +1000] Adding start banner page "none" to job 5.
I [14/Aug/2007:21:58:30 +1000] Adding end banner page "none" to job 5.
I [14/Aug/2007:21:58:30 +1000] Job 5 queued on 'HPLaserJet1200' by 'leslie'.
I [14/Aug/2007:21:58:30 +1000] Started filter /usr/libexec/cups/filter/cgpdftops (PID 1474) for job 5.
I [14/Aug/2007:21:58:30 +1000] Started filter /usr/libexec/cups/filter/pstops (PID 1475) for job 5.
I [14/Aug/2007:21:58:30 +1000] Started filter /Library/Printers/hp/filter/hppostprocessing (PID 1476) for job 5.
I [14/Aug/2007:21:58:30 +1000] Started backend /usr/libexec/cups/backend/mdns (PID 1477) for job 5.
E [14/Aug/2007:21:58:32 +1000] [Job 5] Unable to locate printer 'Leslie-Office.local.' - Unknown host
E [14/Aug/2007:21:58:32 +1000] PID 1477 stopped with status 1!
I [14/Aug/2007:21:58:32 +1000] Hint: Try setting the LogLevel to "debug" to find out more.
I [14/Aug/2007:21:58:32 +1000] Saving printers.conf...
I [14/Aug/2007:21:58:41 +1000] Saving printers.conf...
I [14/Aug/2007:21:58:41 +1000] Printer 'HPLaserJet1200' started by ''.
I [14/Aug/2007:21:58:41 +1000] Started filter /usr/libexec/cups/filter/cgpdftops (PID 1490) for job 5.
I [14/Aug/2007:21:58:41 +1000] Started filter /usr/libexec/cups/filter/pstops (PID 1491) for job 5.
I [14/Aug/2007:21:58:41 +1000] Started filter /Library/Printers/hp/filter/hppostprocessing (PID 1492) for job 5.
I [14/Aug/2007:21:58:41 +1000] Started backend /usr/libexec/cups/backend/mdns (PID 1493) for job 5.
E [14/Aug/2007:21:58:43 +1000] [Job 5] Unable to locate printer 'Leslie-Office.local.' - Unknown host
E [14/Aug/2007:21:58:43 +1000] PID 1493 stopped with status 1!
I [14/Aug/2007:21:58:43 +1000] Hint: Try setting the LogLevel to "debug" to find out more.
I [14/Aug/2007:21:58:44 +1000] Saving printers.conf...
And while I was typing this forum posting, and doing a further test print, then cancelling it when I could not start the queue, the following error log was appended:
I [14/Aug/2007:22:06:07 +1000] Started filter /usr/libexec/cups/filter/pstops (PID 1650) for job 5.
I [14/Aug/2007:22:06:07 +1000] Started filter /Library/Printers/hp/filter/hppostprocessing (PID 1651) for job 5.
I [14/Aug/2007:22:06:07 +1000] Started backend /usr/libexec/cups/backend/mdns (PID 1652) for job 5.
E [14/Aug/2007:22:06:09 +1000] [Job 5] Unable to locate printer 'Leslie-Office.local.' - Unknown host
E [14/Aug/2007:22:06:09 +1000] PID 1652 stopped with status 1!
I [14/Aug/2007:22:06:09 +1000] Hint: Try setting the LogLevel to "debug" to find out more.
I [14/Aug/2007:22:06:09 +1000] Saving printers.conf...
I [14/Aug/2007:22:15:32 +1000] Job 5 was cancelled by 'leslie'.
I [14/Aug/2007:22:15:40 +1000] Saving printers.conf...
I [14/Aug/2007:22:15:40 +1000] Printer 'HPLaserJet1200' started by ''.

Dear All
I have been able to partially solve this problem myself.
I've managed to track the problem down to the Apple Airport Express (which is hosting the USB printer via Bonjour). The problem seems to be that the iMac can't see the printer, even thought it's connected.
It turns out that the problem started at the time of an internet outage, and the iMac can't seem to find the printer since that time (even though Bonjour is working fine).
I've tried resetting the Airport Express, and even upgrading the firmware, but no luck so far.
I'll close this posting, and put a new one in the Airport Express Forum.
many thanks to those who viewed this in the interim.
LeslieB

Similar Messages

I have an Envy 114 that suddenly stopped faxing. I use efax, and my account is active

I have an Envy 114 that suddenly stopped faxing. I use efax, and my account is active

Sorry to hear that you are having that problem. Do you use the free eFax account that came with the printer? With that you get free 20 fax pages in and 20 faxes pages out every 30 days. The 30 days do not run from the 1st to the 30th; but from when you set it up. So if you set it up in the middle of the month, it would run from there to the middle of next month before rolling those 30 days over. So I would check to see if you have exceeded the limit for the 30 days. You can do that on the front panel of the printer by going into to efax and then looking on that first screen that appears, you should see the monthly page count. If it is not over the limit I would log into to efax.com and make sure that under the "Update Account" option that it has the receive email listed as your printer's email address @hpeprint.com, and that it is the only one listed. If multiple addresses are listed there, the faxes will no longer print out on the printer. Also make sure that the file format under "Fax Options" is not set to tiff format.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

My usb that i have been using on my computer for a while suddenly stopped working, but is still glowing and letting me know that it is connected, but not showing up in disk utility

my usb that i have been using on my computer for a while suddenly stopped working, but is still glowing and letting me know that it is connected, but not showing up in disk utility

Either the physical drive or the enclosure electronics has failed. The light you are seeing is powered by the USB connection, the power, electricity, all USB ports put out. That doesn't mean the actual physical hard drive or the USB to SATA bus electronics are working properly. If it doesn't show in Disk Utility then it is DEAD.
Most of the time it is the enclosures electronics that fail. Removing the physical drive from the enclosure and put it in another enclosure or using a SATA to USB adapter, one that has it's own AC power supply, might allow you to get the files off the drive.

HT1338 I'm trying to follow HP's instructions to add a driver for HP Color Laserjet CP 1215 which is connected to my Time Capsule. However, in System Preferences I can't "add" the printer to the print queue because I don't have a driver and you have to se

I’m trying to follow HP’s instructions to add a driver for HP Color Laserjet CP 1215 which is connected to my Time Capsule. However, in System Preferences I can’t “add” the printer to the print queue because I don’t have a driver and you have to select a driver before the add button becomes active. Therefore, the Mountain Lion software update doesn’t add driver software for the CP 1215 driver because I was unable to add the printer to the print queue.

This printer doesn't seem to be supported in ML:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01664444&lc=en&cc=us&dlc=en &product=412187#N2043
You could try the 1515 driver or use the Generic PostScript Printer PPD when adding the printer.
Hope this helps.

My iphone 4 was updated 2 months ago, after updated the safari suddenly stopped working.I open the safari and it stops immediately. i cannot download anything or access any website through Safari. What shall i do to resolve this issue?

My iphone 4 was updated 2 months ago, after updated the safari suddenly stopped working.I open the safari and it stops immediately. i cannot download anything or access any website through Safari. What shall i do to resolve this issue?

Yes but there's no point doing it here. As the Terms of Use make quite clear this is a User to User forum. It's Users like you talking to other Users. It's not a channel to communicate with Apple.
Regards
TD

My iTunes suddenly stopped working. I uninstalled it and reinstalled it twice. It gives me an Error message 7 or windows error message 126. Any ideas of why this is happening?

My iTunes suddenly stopped working. I uninstalled it and reinstalled it twice. It gives me an Error message 7 or windows error message 126. Any ideas of why this is happening?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

My 1G Touch has suddenly stopped downloading (by wifi) -some- podcasts and even -some- free songs from iTunes.

My 1G Touch has suddenly stopped downloading (by wifi) -some- podcasts and even -some- free songs from iTunes. The download page comes up but where there used to be a 'free' button there is nothing. I've done a full restore and problem persists.
No answer on first visit to Genius Bar. Did the suggested full wipe with no sucess so I'm heading back with my laptop in hand to challenge them to find a solution.
Can you solve this puzzler?

There's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0

HT3669 Failed printer setup, bonjour via airport express on 10.8.3, unable to download drivers?

Trying to install a Samsung SCX-4500 printer over bonjour via airport express. My Mountain Lion machine sees the printer and I've manually installed the latest Samsung drivers, it says it can't find the software on Apple's servers. I just downloaded the latest drivers from Samsung directly, it did not resolve the problem.
I am unable to select printer drivers manually for the 4500; even if I manually select the 4500W drivers it still attempts to download software (unsuccessfully). It works perfectly on 2 Lion machines and a PC, unsure what the deal is.
I'm having trouble even getting the post message' button to work now, it isn't my day...

Link to Apple supplied print drivers:
Samsung Print Drivers
You can also try resetting the print system:
Reset Printing System

Why is my HP Deskjet 970C Print Queue Status "Stopped" and won't change?

I recently installed 10.5 Leopard. Hooked up my old HP-970C Deskjet. Used the link: http://www.linuxfoundation.org/en/OpenPrinting/MacOSX/foomatic to get the new HP Driver as recommended. Set up printer with this driver.
Each time the print command is given (Word Doc or .pdf file) nothing happens. The job is shown in the Print Queue with the Status says "Stopped." Clicking the resume button does not start the printer. Twice more and I get a message that says "Operation Could not be completed. client-error-not-possible."
Any thoughts on how to work around this?
Tried the six steps listed at: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01462601&lc=en&dlc=en&cc=us &lang=en&softwareitem=bi-54970-4&os=219&rule=5837&product=3435684
Even those great steps did not help. Any other ideas? Thanks!!!

The short answer is that you have an older HP printer, and have just been bitten by HP's abandonment of older printers on both Leopard and Vista.
The foomatic drivers should work, though; I used foomatic drivers on my old HP MFD for years. They gave better output than the ones HP shipped, and actually worked in Leopard. I put the HP onto a machine running XP because scanning didn't work anymore on either Vista or Leopard and HP had no intention of fixing it.
When I see the error you quoted, there are usually three possible causes:
1 the printer itself has a hardware problem. The fix for that is to buy a new printer, it's not economic to repair a DJ970.
2 the HP drivers are present on the system and are interfering. The fix for that is to remove the HP drivers and just have the foomatic drivers installed.
3 the USB cable is bad or loose. The fix for that is to get a new USB cable and make sure that it is securely plugged in.

Printer queue keeps stopping

I’m trying to print to Adobe Acrobat (the only working “printer” I have right now) The PDF file does not appear in the chosen destination.
So I go to print Center. In the Printer list window, though it says “Printing,” I see the message:
“Printing of jobs for this printer is stopped. Do you want to continue and restart the printing of jobs? If you select continue and the printing of jobs cannot be restarted, this job will automatically be added to the queue.”
I choose “Restart.” In the Printer window it shows the progress bar.
Finally, after a long time processing, it says at the top of the Printer window, “Jobs Stopped.” (?) The file is added to the bottom of the list in the Printer window (by now a fairly long list). No file appears in the specified location.
If I click the “Start Jobs” icon, it goes through the same rigamarole and still no files appear, and again it says “Jobs Stopped.” The files remain in the list of files still to be printed.
I can create a PDF through the Mac’s “Save as PDF"button at the bottom of the print dialog, but not through Acrobat.

I don't have an answer, but I do have exactly the same problem! I was previously able to print wireless from my laptop PC and from my desktop PC to the printer connected to USB port of the AEBS. Now, I can print only if I connect the printer directly to one of the PC's with the USB cable.
I spent quite a bit of time on the phone with Apple technical support. We tried rebooting the AEBS, and well as Restarting it from the menu.
I was able to print if I set up the printer via a shared connection to my MacBook Pro with the printer connected by Ethernet cable, but that is not an acceptable solution, since it means that the MacBook Pro has to be turned on in order to print from the PC.
I have even exchanged the AEBS for a new one at the Apple store, but I am still not able to resolve this issue.
Apple Technical Support ended the conversation by saying they do not provide support for Bonjour printing problems on a PC.
This must be a software problem, because I have been able to get this functionality to work for my customers who have AEBS's in a mixed computer environment.
MBP 15" 2.16GHz, 2GB RAM Mac OS X (10.4.9) AEBS Firmware v7.1, HP Laserjet 2605dn printer

Print Queue Auto Stop

Just though I'd share this with others.
Unlike Tiger, the printer queues would not quit automatically on Leopard after a job is finished. The solution was simple.
If no queue is running, go to System Preferences > Print & Fax. Click on ANY installed printer then click on the 'Open Print Queue' button.
Now navigate to the Dock, control-click (or Right Click) on the running Printer Queue. In the pop up menu is "Auto Quit" (right above "Keep In Dock"), click on it so it is check marked. Now ANY Printer Queue will quit when the job(s) are finished. Making just one Printer Queue "Auto Quit" sets it for all installed printers!
Seems I've been fortunate and have had no problems with my 5 printers transitioning to Leopard, so I hope this tip is helpful to others.
Cheers

Thanks for this info. Just what I need. Not intuitive at all. Jim

Print to PDF Causes print Queue to stop

My user has been having a lot of difficulties with Acrobat 11 (For Windows 7). When she tries to use the Adobe PDF printer and print to PDF, occasionally it will lock up the print queue and will not complete. It also will not release the prints. I have to run a repair on Adobe as restarting the spool service or going into the spool folder and trying to delete the items does not work.
I have run the repair several times and most recently totally uninstalled and re installed Acrobat, made sure all updates were applied but each time it temporarily fixes the issue for a few days and ends up coming back. Any ideas of what I can do next?

Yes, this is caused by the HP 2.10 update.
Among other threads: https://discussions.apple.com/thread/4197112?tstart=0
Remove /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin.
Hope this helps.

Flash Player Suddenly Stopped Working on Chrome, I.E. and FF

As with many other posters, the latest version of flash player (fp) suddenly stopped working on FireFox, Chrome and Internet Explorer! I uninstalled fp using the fp uninstaller and attempted to reinstall it, but it would not download on FireFox nor Internet Explorer (Chrome has a built-in fp). Therefore, I did a system restore to an earlier date hoping this would solve the problem. It did not. I have also unticked hardware acceleration, still nothing.
If anyone has found a solution, please let me know. Thanking you all in advance.
Ndrei

Fortunately, I found my answer. I went into the Adobe Global Settings (http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.htm l ) and checked "Allow third party flash content to store data on your computer". Hopefully this may help someone else.

Why has my iPad suddenly stopped connecting to Yahoo? Blackberry and PC working normally.

why has my iPad suddenly stopped connecting to yahoo and gmail through my router? PC and BlackBerry linking normally.

yahoo having issues check their website should work soon

My eFax suddenly stopped working. eFax asks for login and pin and does not connect.

Is there a time limit on the free eFax? After 3 years suddenly stopped working. Login no longer successful.

Hello @HPLynne,
Welcome to the HP forum.
I understand that you are having a problem with the eFax feature on your Photosmart 7510.
I would like to help.
There is no Time limit for the service.
There is actually a bit of a server issue of some kind.
Currently not details have been released.
The following post by PrintApper addresses this issue.
eFax users - please read
I would call the Cloud Services department, and inquire about a work around until the issue is resolved.
Please call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

Print Queue suddenly stopped: OS X 10.4.10 and Bonjour via AirPort

Similar Messages

Maybe you are looking for