Print window freezes -

We're on a two-person WAN network with high speed cable service and printer connected to AEBS. Worked flawlessly for 2 years, now one computer still prints via Airport, but one does not. Email and internet connection are fine, so I don't think it's an Airport drop-out problem.
My computer takes me through the normal print process, the printer icon appears on dock with a document as if to print. Then nothing happens. Print window freezes,no blue progress line, not even an error message or exclamation mark. The print window just sits there and never does a thing and nothing prints.
The upgrade to 10.4.7. may be the genesis as at first we both had problems. When I reset the print system, used Printer Setup Repair program, installed the CUPS 1.2.1, which worked on one computer but not the other. The PSR program did tell me that a file is missing (System/Library/StartupItems/PrintingServices/PrintingServices) but it appears to me that such a file does exist in my System folder.
My USB printer connection works just fine.
Any ideas would be much appreciated.
Tonia

Which printer do you have?
iFelix

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could you provide the community with a little more information to help narrow troubleshooting? Things like your printer model can help out a lot.
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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2) HP Print and scan doctor - remove the print driver and download latest software . ( 3 times)
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4) Same procedure as step 3, including stop spooler, rename C:\Windows\System32\spool\drivers\x64\3 to C:\Windows\System32\spool\drivers\x64\3.old. Reboot and install from latest driver as above.
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6) Same procedure as step 4, as well as removing printer registry keys in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Print Processors except "winprint" key. Delete all HP folders in C:\Program Files\HP. Reboot and reinstall latest driver.
7) Follow the manual procedure described in Microsoft KB2987964 "Cannot print by using a Hewlett Packard XPS-based print driver after you install KB2769165" http://support.microsoft.com/kb/2987964 Version of hpbxpsrender.dll is 0.3.7600.16385 consistently through all of the steps listed.
9) Create a new local administrator account on the laptop. Follow the procedure in Step 6.
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Hi @Electronza ,
Thank you for providing all the detailed steps you have already tried to resolve this issue. I would like to help you out today.
I have provided a document with some steps for the Print Jobs Disappear from the Print Queue and Do Not Print (Windows 8). Go to Step 4: Rename the HPBXPSRENDER.DLL file, since you have already tried the other steps.
Please take a look at this document from my co-worker, if the issue persists. The driver installed might be the Class Driver and not the HP Full Feature drivers. Missing or partial print issues on Windows 8 / 8.1.
Please provide in detail the results if you are still having issues.
Have a great weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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