Printer configuration Problem

Hi ,
IN Purchase order out put ,printer default to LOCL instead of getting from Condition record.
I have maintained Purchase group+Doc type IN MN04 and assigned printer.
And also I assigned Printer in IMG for Purchase group, but still it is picking LOCL printer only.
Please guide us for any other configuration missing.
Regards,
Sridhar

Hi,
Check in T.code: SU3 & see and change the default printer LOCL to NEW PRINTER as Output device in Defaults TAB & save.
Now try taking print out or Better consult BASIS CONSULTANT.
Regards,
Biju K

Similar Messages

[Solution][KDE] KCmodule problem in Printer Configuration

In file "/usr/lib/python2.7/posixpath.py" I removed "or path.endswith('/')" from line 67
and the Printer Configuration works for me again, but i have concern that it might cause for issues in another places on KDE, can someone help me to find an any issues that caused by this solution?
Tnx,
soomsoom
PS: Sorry for my bad English.
https://bugs.archlinux.org/task/21341?p … rinter-kde
Last edited by soomsoom (2010-10-22 10:41:03)

Hi!
We are facing the same problem.
http://xxxxxxxxxxxxx::8000/webdynpro/dispatcher/sap.com/tcsmdnavigation/StandaloneApp?APP_ID=ADMIN_INTROSCOPE_AGENT
500 Internal Server Error
SAP NetWeaver Application Server 7.00/Java AS 7.00
Failed to process request. Please contact your system administrator.
Did you find any solution to the issue? The note 1276263 is not availible.
/Anton Renberg

Problems with Win 7 64 bits printer configuration on RDS Web Access

hey All,
I have a scenario with RDS 2012 with Session host in 2008 R2 SP1, and on clients with windows XP SP3 and win 7 SP1 32 bits, printer configuration looks ok but in windows 7 64 bits it looks like a truncated configuration , i have been tested every solution
that was reported before, like changing GPO, install Drivers in the clients and in the server, changed display resolution (to print in video) and nothing works, is any issue or incompatibility reported in this cases ?
Thanks in advance
Breno Andrade

Hi,
Thanks for posting in Windows Server Forum.
As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios.
If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up.
BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems.
Thanks for your Support & understanding.
Regards.
Dharmesh Solanki

ORARRP doesn't print to a printer configured through TCP/IP.

Could any one using ORARRP pls. help ? I am pasting the TAR contents I opened with Oracle Support.
Oracle Support doesn't support ORARRP. They referred me back to discussion forum.
Thanks,
RK
Resolution History
22-MAY-02 19:25:05 GMT
Can you easily recover from, bypass or work around the problem? = NO
Does your system or application continue normally after the problem occurs? =
YES
Are the standard features of the system or application still available; is the
loss of service minor? = YES
### Problem Description: ###
I am using windows 2000. I found an article which said there is a new release
of ORARRP for windows 2000. Can I obtain the latest release of ORARRP.exe ?.
I am having trouble printing with ORARRP. I select the output file from the web
by clicking it. and it opens the printer dialog.. I hit O.K and nothing is sent
to the printer.
Need help.
### Upgrade or New Install?:###
Neither
### Error numbers/messages:###
no error messages.
###Log files faxed/emailed or uploaded ###
Uploaded
###Any workarounds ###
none
###Name & Version Details ###
none
### Were you able to complete this process previously? When? ###
no
### Can you duplicate the issue? What is the navigation path? ###
yes
###Is the problem in all environments? If not what's the difference?:###
Not Sure. Need to check with some one else who uses windows 2000.
###Any patches applied recently?:###
none
Contact me via : E-mail -> [email protected]
23-MAY-02 00:09:27 GMT
Issue needs to be addressed with Oracle Reports Developer. XFR->TOOLSREP
23-MAY-02 01:06:04 GMT
New info : Hi Oracle Support,
I found that the ORARRP works fine and submits report to the Printer if the
printer is defined through Novell Netware Network.
But if the same printer is defined through I.P address directly as a local
Printer it doesn't work. ( Add new port , Standard TCP/IP port method in
Windows 2000).
Does it give us any clue to solve this issue ?.
Pls. Help.
Thanks,
RK
23-MAY-02 13:19:58 GMT
Investigating this issue...
23-MAY-02 13:32:25 GMT
Hi,
My understanding is that you where trying to print using ORARRP utility on the web
Since you are trying on an muti-tiered server(that is web is 3-tier)
by default this report will be printed out to the default printer assigned to
the application server machine , NOT to the client machines default
printer.
For example,
Machine 1 - the application server machine
Machine 2 - the client machine
Machine 2 submits a request to run a report to the multi-tier server with
DESTYPE set to PRINTER; DESNAME is left blank.
Printing will be on the default printer of Machine 1(Application server)
and not on Machine 2(Client PC)
If I am wrong inmy understanding, please eloborate
Best rehards
Chandru
23-MAY-02 13:32:44 GMT
Email Update button has been pressed -- Sending email.
23-MAY-02 15:08:03 GMT
New info : A Big No. We are running the 10.7 version of Oracle applications and
there is no middle tier per se.
All we have done is to define a new printer called "LOCAL_PRINTER" and when
users select this printer the initiaization string which the Print command
sends to the printer before sending the file gets added to the output file and
the output file is stored in a directory which is accessible through a web
server.
Users invoke the browser and point to the website where the output files are
avaiable. and then click on their request ids. Since the extension of the file
is .rrpt the ORARRP utility brings the Printer dialog where we have select the
printer.
This setup was working sucessfully till so far. ( Past 1 year).
Now it suddenly didn't work for a user's printer which was connected to her PC.
Since I had windows 2000 on my laptop and I tried the same and found that the I
select a PC which is defined through I.P Address then it is not working. But
if I select the same printer defined through Novell Netware it is working.
Please let me know if you are getting the picture. if not may be we can do a
webex session or something like that.
Thanks,
RK
916-630-3508
23-MAY-02 15:51:40 GMT
Hi,
Sorry, I do not find any related notes on this issue
Possibly the PDF by name orarrp1.3.4.pdf in the ZIP file [downloadale at http://otn.oracle.com/sample_code/products/reports/files/Orarrp_1_3_4.zip] could show some pointers on this issue.
This PDF about this utility and is the only document I could find on this issue
ORARRP is a sample supllied "AS IS" to customers and is currently not supported by Oracle Support
Users facing any issues with this utility are encouraged to share their experiences in OTN forum at http://otn.oracle.com
This forum is being monitored by Product Management who can help customers as well as provide fixes for this utility
Please close the tar and post in OTN forum
Thanks
Chandru
23-MAY-02 15:51:51 GMT
Email Update button has been pressed -- Sending email.
23-MAY-02 10:24:13 : CHANGES MADE VIA MetaLink
NOT YET FORWARDED TO OUR INTERNAL SYSTEMS :
Closed by customer
Closing the TAR

Hi Radhakrishnan,
ORARRP doesn't actually do any printing itself. Via COM/Active-X, it calls the appropriate program that corresponds to the type of output, and then this program does the actual printing. For PDF, it calls Acrobat Reader to print the document. Acrobat Reader displays the printer dialog to let you choose which printer to use, and then when you click OK, Acrobat Reader prints the document and sends it to the printer.
I expect that you'll find that when you use Acrobat Reader yourself on this machine it has exactly the same problems with this particular printer configuration. If so, you'll need to contact Adobe for further assistance.
regards,
Stewart

Windows 8/8.1: Printer Offline Problems

Windows 8/8.1: Printer Offline Problems
Are you getting an error that your network or wireless printer is offline when you try to print?
When you print to your network printer, does it fail, and when you check the printer status it says Offline?
Do you have problems printing to your wireless printer after your PC has been asleep?
If you answered YES to any of the above questions, then you have a problem with your network printer being offline. After some investigation into this problem, we recommend updating windows. Run Windows update to check that your version of Windows 8 is up to date.
There are a few windows updates that may help with this problem
1) Install this Microsoft patch to make sure this private-public-private network issue does not reoccur. It is part of the April 2014 Windows Update package for Windows 8.1 and Server2012 R2 (http://support.microsoft.com/kb/2919355).
2) Install this Microsoft patch for the WSD service. http://support.microsoft.com/kb/3000461
If this does not help, then please follow the steps list below which will give you a Workaround that may help with this problem.
Assign the printer a static IP address
An IP address is an Internet network address that the computer can use to communicate with the printer. Enter a static IP address to make sure that the wireless connection remains stable. Follow these steps to assign the printer a static IP address.
Get the printer IP address.
Press the Wireless button on the printer control panel to view the network settings.
Access the Network menu on the printer control panel.
Print a Network Configuration Page or Wireless Test Report page.
Once you have the printer's IP address, open a new web browser window or tab.
Type the IP address in your web browser's address bar, and then press Enter.
Make sure that you type the IP address into the browser's address box. If you type it into a tool bar search box, the EWS will not open.
If the message 'There is a problem with this website's security certificate' appears in the web browser when you try to open the embedded web server (EWS), or when you navigate within the EWS, click ' Continue to this website (not recommended)'.
note:
Choosing 'Continue to this website (not recommended)' will not harm your computer while you navigate within the EWS for your printer. If you encounter this error outside of your printer's EWS, your computer could be at risk.
If the browser fails to open the EWS after you click 'Continue to this website (not recommended)', refresh the browser window.
The Embedded Web Server (EWS) for the printer opens and confirms that the printer is on the same network as the computer.
In the EWS, click the Network tab.
In the Wireless section, click the Network Address (IP) or IPv6 configuration, depending on your network setup.
Click Manual IP, and then click Suggest a Manual IP Address. A manual IP address, Subnet Mask, and Default Gateway displays.
After the manual IP address populates, click Manual DNS Server.
note:
Keep a record of the manual IP address for reference.
On the Network Configuration Page you printed earlier, locate the DNS Server addresses, type the DNS addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
If the DNS addresses are not listed on the Network Configuration Page, or if you have trouble accessing the network or Internet with the original DNS addresses, use one of the following methods to obtain DNS addresses.
Method one: Use publicly available DNS server addresses
Configure the printer using publicly available DNS server addresses. To find available DNS server addresses, search online for 'public DNS servers'.
After you find public DNS server addresses, type the addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
Method two: Get the network DNS information via your computer
Select your operating system, and then use the following directions to obtain the DNS server addresses.
Right-click the Start button () or the lower left corner of the screen, click Run, type cmd, and then press Enter.
When the command window opens, type ipconfig /all, and then press Enter. Information about the computer's network displays.
Scroll to and locate the DNS Server addresses.
In the EWS, type the DNS addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
Print a test page to make sure that the printer's IP address is the same as you assigned.
Right-click the Start button () or the lower left corner of the screen, click Search, type HP and click your printer in the results. Click Utilities, and then click Update IP address to update the address in the software.
Adding a Wireless Network Printer using Control Panel
Go to Control Panel and choose Devices and Printers
Click on Add Printer
The PC will search the local network and display the network printers.
Choose the printer and select Next
The system will then try and auto select a compatible driver
Select the current driver and Click Next
The system will then ask for a name for the printer. The user can change the name and then click Next
The User can then choose to share the printer
The user can select to make this new printer the default and then click Finish.
The new printer is now setup but this printer may be using the In OS driver (Class) rather than the HP Full Function driver.
To change the printer to use the HP Full Function driver follow the following instructions. I would recommend changing the driver to the HP Full Function driver as the User can then use features such as Custom paper sizes.
Go back into Control Panel and choose devices and Printers, right click on the newly created printer and choose Printer Properties
Choose the Advanced Tab
Click on the driver section drop down and choose the Driver for the printer that does not have the words Class driver after it.
Click apply and then OK and the driver will be changed to the HP Full Function driver for the printer.
The user should try this configuration and see if they still experience problems.
Please Note:
DO NOT Remove the Original Printer Icon from Devices and Printers as the HP Printer Assistant will stop working.
JonW
I work for HP

I have the printer offline problem. It started when I ran out of toner. I have now installed a new toner cartridge.
Your solution does not help me because I have tried to install Win8.1 and it failed.
I would just reinstall my printer but I have a long list of items in my print queque and I don't want to lose them.
Is there another solution?
Or is there a way I can save the print queue?
Mike

Windows 7 - HP Laserjet 8500 print driver problem

I have tried everything imaginable to correct this HP 8500n print driver problem with no success, please help!
I cannot correct or get rid of a reoccurring “Incompatible Print Settings” error dialog box message that repeatedly states that “There are one or more conflicting settings. One of the settings is: Output Bin: Mailbox 1, Accessory Output Bin: Not Installed”. The radio button options are “Restore my previous settings or Keep this setting, and I will change it later”. This same dialog message repeats 13 times for all the other various conflicts each time you click on printer properties to change to 2 sided printing or any other printer settings. This printer does not have any of these features attached or set into it.
I am a volunteer that manages a number of computers on our small church LAN, 2 computers operating on MS XP-SP3, 2 on MS Windows 7 Home Premium and my 2 problem computers that came pre-installed with Vista Home Premium of which I have performed an HP OEM upgrade to Window 7.
I have isolated this print driver problem to the Vista operating system and even when computers are upgraded to Windows 7 does not correct this driver error. I have also tried every possible print driver variant of the HP 8500, HP8550, PCL, PS to include the Microsoft versus HP versions with no success. In each case I get this error yet neither of the XP computers or the computers that had Windows 7 as a original operating system have no problems with their print drivers for this printer.
Yes, I have repeatedly searched and upgraded the operating system and print drivers. In desperation I have even tried to find the correctly behaving Windows 7 print driver and transfer it to these Vista upgraded to Windows 7 machines. However I could not isolate the driver location.
The only thing I can conclude is that this errant HP print driver was resident within Vista and remains resident even after a HP OEM Windows 7 upgrade. Additionally, all of these computers are configured to access this printer via its static IP address on the network. The XP computers are 32 bit, all of the Vista upgraded to Win 7 and OEM Win 7 computers are 64 bit machines all with respective OS.
Can anyone please help me correct this problem?

Hi,
Unfortunately I can't see your uploaded image yet as it is awaiting approval from HP.
From what I can see you are correct that HP does supply drivers for this printer and that the drivers for your printer are already included with Windows 7. On the machines affected, try the procedure below to see if it helps at all
Next download revo uninstaller on the link below and install it.
http://www.revouninstaller.com/download-freeware-version.php
Disconnect the printer from the PC.
Run Revo and see if it finds any HP Printer Software installed. If it does, right click the software icon and select uninstall. During the process you may be asked to delete registry entries. If you are, just select all and click delete. Do the same for any left over files and folders. Once completed, reboot the PC.
Re-connect your printer to the PC and follow the guide below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02536257
If this helps you will need to repeat the process on each of the affected machines.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Photosmart 3310 printer. Problem with new 363 original hp cartridges.

I live in Italy and I bought an HP Photosmart 3310 all-in-one printer in US. Once the original ink cartridges have been running-out I bought a complete set of HP Original new ink cartridges in Italy. Now the printer's display shows the following message: "Printer configured to use 02 ink cartridges" and do not want works at all. The ink cartridge I bought are 363 (n.6 cartridges for about 70euros!). Please let me know if there's a way to change the printer configuration and allow it to work with 363 cartridges instead of 02. Thanks in advance for your reply. I'm looking forwarding your instructions. Best regards. Carlo D'Urso
This question was solved.
View Solution.

Obviously, I can't speak for cdurso, but for my part, HP refused to help me with the region reset. Some foreign customer support representives simply told me repeatedly that my printer was obsolete, and I needed to buy a new one. However, I did find a very simple solution to my problem. I simply pulled the chip off of the ink cartrige from the region that the printer was set to, and I stuck it on to my new cartrige. I believe this will invalidate my ink level readings, but it does allow me to use the printer, which is now working flawlessly. I simply have to bypass the "expired cartrige" message I get every time I need to turn it on or reset it.

Deskjet 3520e all in one printer network problems

Hi All.
I have a brain teaser for the technical types out there hoping someone can shed some light on a weird sort of problem.
History: All has been fine with my g6 Pavillion latop 64bit W8 and 3520e all in one printer and working as always very well.
Oct 16th 2014 My broadband service went down and after many communictions with ISP eventualy received (Nov 4th) and installed a new "super hub modem".
OK so far, Managed to connect laptop via wireless router and connect to internet etc., however . . . I cannot get my printer to network as before, I can use it via USB port but if I try to network it, The Cyan ink cartridge reports as being broken or damaged even though 3/4 full and will not allow printing, but when connect via USB port the Cyan ink cartridge registers normal and will print as expected.
Has anyone else come across this problem?
If I go down the route of uninstalling and reinstallin the Printer software is there a set order in which to do so?
In the list of programs these four are shown. .
HP Deskjet 3520 series Basic Device Software
HP Deskjet 3520 series Help
HP Deskjet 3520 series Product Improvement Study
HP Deskjet 3520 series Setup Guide.
I would like very much to get back to network printing if at all possible.
The router IP address is 192.168.1.3
The printer IP address is 192.168.0.1
I have been led to believe that as the addresses are so close this shouldnt be the cause.
I must add that in the past I have had occasional printer software problems which I was unable to resolve without help from the technical centre and I would prefer not to restart the installation if at all possible.
Your comments would be appreciated.
Thanks in advance.
Un1corn.

Hi @Un1corn
What exactly happens when you try to convert from USB to Wireless and configure the printer to the Virgin Media Super Hub? Do you get an error message of some sort?
Maybe there is a firewall on the Super Hub. Do you have the model number for this device? I can look up some information to see what could be casing the issue.
In the meantime, running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

PERFECT solution to Photoshop CC2014 configurator problem

Actually, this is the PERFECT solution to Photoshop CC2014 lack of configurator problem.
I looked around for some program that could put up a window on screen with a row of 'buttons' that you could could program and click on like configurator.
There may be one, but I couldn't find it. So I did a bit of lateral thinking and bought an external device that that has rows of real buttons that you can program with whatever keystroke combinations to like.
I bought a RAZER ORBWEAVER which is as gaming device, but works perfectly with Photoshop - Windows or Mac - and any other software you want shortcuts for. You can get them on Amazon for about $100 though I actually got mine on eBay. There are cheaper similar devices, but the Orbweaver seems pretty tough and gets good reviews. If there isn't a key shortcut for what you want to do, simply go to Edit/Keyboard Shortcuts in Photoshop CC2014 and create one (making sure you use a combination that isn't already in use) Then it's simply a matter of programming the 20 buttons on the Orbweaver to your chosen keystrokes. I have printed a chart to remind me of all the settings.
This means too, that no matter what Adobe do to future software (apart from eliminating ALL keystrokes) this solution is future proof.

Did also some lateral thinking and bought a ShuttlePRO v2...
SUPER !!!
Highly recommended !

Print Quality problems

My print quality for Reds & Greens is coming out streaked. The blacks and blues are fine. I use HP ink cartridges anad keep them cleaned and aligned. But on the Alignment page the reds & greens are streaked and cannot be cognized. Could this be a print head problem ?

Hello novemberwolf,
Welcome to the HP Forums.
I see that you are having some printing issues when attempting to print in colour.
Please click on the following link on Fixing Print Quality Problems for the HP Officejet Pro 8600 e-All-in-One Printer Series.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Print quality problems on Fuji Xerox printers when printing from ArchiCAD and/or Preview.

Hello,
We experience major print quality problems when printing directly from Graphisoft's ArchiCAD, Nemetscheks Vectorworks and from Apple's Preview.
Basically we see various artefacts on our printed drawings, e.g. line thicknesses change and hatched patterns / fills are reproduced with patches where the lineweights and clours change completely... which is not acceptable.
This affects the following Fuji Xerox printer models on both 10.6.x and 10.7.x with the latest FJX PPDs:
ApeosPort C5540I
Xerox LF6605 MF
The workarounds for us are to either print PDFs from Adobe Acrobat Reader or via the rather dated Accxess Tools, besides that we prefer at times to print directly from a given Software it is also not always possible to generate a PDF and print it from Acrobat Reader... especially since the latest Adobe Reader update to its print dialogue makes printing from it extremely tedious - in fact we are considering going back to 9.5.2
Obviously, we have approached FJX Tech Support and are awaiting a reply - however we are disappointed that this is happening on relatively new equipment and wonder if anybody else has already found a solution.

The symptoms you mention could be related to the FJX engine and Acrobat is masking this fault. To test, you can create a Postscript file from the print dialog of ArchiCAD or VectorWorks and then download this to the Apeos RIP. If this produces the same result as when using the printer driver from the applications, then it would indicate that the engine is not capable of handling the data being sent to it from these applications.

How to avoid print configuration screen

Hi everybody,
I'm executing a program which has to print two smartforms, one followed by the other, but I don't want the printing configuration screen before printing each one, I want it only to appear in the first one and then inherit printing parameters in the next smartform and avoid the screen.
How can I do this? I think that is by using output_options parameter but I don't know exactly how.
Many thanks,
Cristina.

hi,
I understand that you have your own program that triggers both Smartforms, one after the other, right?
Try this:
In your program trigger the first smartform (and have the print config screen popup)
WITHIN that smartform you trigger the second Smartform and suppress the the config screen.
Since the output options are know at this point you can pass them to the second smartform.
I hope it helps,
regards,
Joris Bots

Print Cartridge Problem: Tricolor - HP Officejet J4680 All In One

I am seriously going to have an anxiety attack. I run a business from home & I HAVE to have a printer. I just spent $50 on new ink cartridges. My printer was working fine for the last week, and then tonight I have this error message:
Print cartridge problem: [Tri Color] . Refer to device documentation to troubleshoot
SO I reset the printer, shut it on and off, cleaned the cartridge and the printer, switched out the new cartridge with the old one ~ same problem. Over and over.
I called HP and they said that since my printer is out of warranty they can't help me unless I purchase a new warranty plan. What horrible customer service. This printer is a product of HP and I should be able to get help regardless of when the warranty expired.
This is so frustrating. If I can't get help, I think I would rather buy a new printer of a different brand instead of paying for a warranty after I just spent 50 bucks on ink. GRRR!

The page here has troubleshooting steps that may resolve your issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Good afternoon.I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninst

What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear

You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.

Itunes starts but fails to open due to audio configuration problem

Hi
I have been running itunes 7.1 quite successfully until today. Running on windows xp/toshiba laptop.
Problem occurs when i select itunes on desktop, itunes appears on task bar below, after a number of seconds the following error message appears "itunes cannot run because it has detected a problem with your audio configuration", once I click ok on this message itunes terminates.
No changes have been made to my audio configuration (to the best of my knowledge), i can run Windows Media Player and that works fine, so too real player.
I reinstalled itunes, but this did not resolve the problem. I also ran itunes from another logon on my laptop and that presented the same error. I checked all my audio settings in the control panel and also ran the diagnostics on each device and all appears to be fine.
Has anybody faced the same issue, and could anybody advise on any diagnistic tool that could assist in pinpointing the configuration problem?.
Thanks
Toshiba Satellite Windows XP Pro

Hi
Got it resolved, thanks for the prompt responses all!.
Resolved by removal current version of Quicktime thru the control panel (add/remove programs), and then reinstalled from the website.
Phew!
Toshiba Satellite Windows XP Pro

Printer configuration Problem

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