Printer installation

hi
i have a new system with window 7. i am trying to add a printer on my system which is on network. but when in control panel i try to install it its not detecting there.

Hi teerpus,
If the Add printer wizard doesn’t automatically detect the printers, I suggest you manually find the printer as the instructions below:
Before you begin the wizard ,please check this settings"Turn on network discovery "in this path: Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings
Meanwhile ,turn off the firewall and antivirus software,the detection may be blocked by them.
1.Open Devices and Printers by clicking the Start button , and then, on the Start menu, clicking Devices and Printers.
2.Click Add a printer.
3.In the Add Printer wizard, click Add a network, wireless or Bluetooth printer.
4.In the list of available printers, select the one you want to use, and then click Next. (If your computer is connected to a network, only printers listed in Active Directory for your domain are displayed in the list.)
5.If prompted, install the printer driver on your computer by clicking Install driver. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
6.Complete the additional steps in the wizard, and then click Finish.
If it still can not be found ,you may need to contact to your network administrator.
Best regards

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How do I accomplish HP Officejet 6500A printer installation after upgrade to Windows 8?

How do I accomplish HP Officejet 6500A printer installation after upgrade to Windows 8?

Hi,
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Difficulty with printer installation? Try HP Diagnostics

Need to know your network keys to setup your wireless printer?
Do you need to find out if your printer is properly connected to your network?
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If you are experiencing problems installing or connecting to your networked HP printer, you should download and run the HP Print and Scan Doctor to help solve the issues mentioned above and more.
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Please Give HP Your Feedback! If you use any of the HP Diagnostic Utilities, HP would like to hear from you afterward – there’s a survey link built right into each of the utilities and it only takes a minute or two. Your ideas on how to improve the utilities help HP design future features and enhancements to the utilities. Thanks for taking the time to respond.
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I work for Hewlett-Packard

‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Hi @DelanoJoe
I see you are getting a fatal MCI error code 1935 and the documentation specific to that code is not for Windows 8 or 8.1. I will certainly do all I can to help out
Please complete the following steps and let me know the outcome;
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Download the software and choose to save as, save to desktop > AIO_CDB_Net_Full_Win_WW_140_408-4.exe
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Look for, and open the folder starting with 7z (Example: 7zS2356)
Open folder Util
Open folder CCC
If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /unregister, and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
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Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
Image source
Download and run the HP Printer Install Wizard for Windows
The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP Laserjet Pro MFP M126nw printer installation error

computer display following error msg during installation of LaserJet Pro MFP M126nw printer. I havea system with intel core 2 Duo with 2 GB Ram, my Os is Window & Ultimate 32Bit.
please solve this issue as soon as possible.

Hi narin01,
I understand you are unable to install the printer software. I can help you.
Uninstall the software using the CD:
Touch the Windows Key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Do a msconfig to turn off any startup programs that might be interfering with the installation.
Click on start, in the search box type in run, press the enter key, then type in msconfig, click OK.
Click the Services tab. Click to select the Hide All Microsoft Services check box. Click Disable All, and then click OK. Then click on the start up tab at the top. Click on disable all.
Reboot the computer.
Temporarily turn off any Antivirus software.
Then run the installation again. Right click on the install and select Run as Administrator.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Hi,
I searched the driver on HP website, and the driver only up to Windows 8.1, I suspect that there's might be a compatibility issue here, I suggest you try the available drivers one by one, and check if one driver can fix this issue, if no drivers works, then
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http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=238321
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HP Officejet Pro All-in-One L7780 Printer installation fatal error "MSI.MSI_BPD.Scan"

Hi,
I run my laptop (an HP Probook) on XP and have was having trouble printing from Word and thought a good starting point would be to check the printer driver was complete and working by uploading the driver from the HP website.
However, on trying it I received the fatal error message "MSI.MSI_BPD.Scan" saying that a more recent version was already installed (dspite my having used the HP web-site).
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Could it be because I used a different target directory for the upload, or is it something else?
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Hey Nick,
Check out this document to see if it is able to walk you through solving the fatal error. A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
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What is my operating system in regards to my printer installation?

When trying to install the drivers and software for your printer from the HP website, it is required to know both your operating system and your system type.
To determine if you have Windows or Mac, below is the icon you will find that is often referred to as the Start Button.
Windows 8 Windows 7 Windows Vista Windows XP Mac OS X
If you do not see either of these icons, then please review the owner's manual of your computer or find a section dedicated to product information or in the help section of the software/device you are using.
Click here if you do not see your operating system listed under the driver section of your printer's support website.
In earlier Windows versions: Select the Start button icon and right-click on Computer (Win7 or Vista) or My Computer (XP) and left-click on "Properties" at the bottom of the gray pop-window. Properties will display the Windows edition which contains information on which version of Windows you are using, the service pack, and further down you will find the system type which will indicate whether it is 32-bit or 64-bit. If you do not see a version type, it is likely a 32-bit Windows XP.
*Note: Windows Starter Editions can cause problems and errors and thus limiting you to strictly a USB connection during the installation and continued use of the printer's software.
In Windows 8: Right-click or tap and hold the lower left corner of the screen and then click or tap System in the menu. Find System Type in the System Window, and then note whether your operating system is 32-bit or 64-bit.
Click here to access the HP Support website regarding operating system types for more information.
Mac OS X: For information regarding your OS version click on the Apple () to access the menu and choose "About This Mac" and you will be able to tell which version you are running which is essential for installing the proper printer software.
Common Mac OS X have different names for their versions:
10.5 - Leopard
10.6 - Snow Leopard
10.7 - Lion
10.8 - Mountain Lion
Each version before and after the ones listed above also have additional names. Click here to access the Mac Support website for more information.
Linux print drivers: HP has designed what is noted as HPLIP (HP Linux Imaging and Printing) software to include the driver, the toolbox, and the driver installer into one package. This software is designed to work for nearly every Linux distribution available. Click here to download the latest HPLIP software for your printer.
Be cautious about third-party websites offering downloads to certain HP software, especially if you are required to pay for it or pay for a tool to diagnose any issues you are having. Most HP download packages include the scanning software such as HP Solution Center or HP Image Zone. Specific software installed is not downloaded separately and therefor, if you cannot find it for free through the HP website, then be careful of what other companies are offering. You are putting your system at risk by downloading any software from an unknown manufacturer such as viruses, malware, or other security factors. Take precautions to protect yourself before you install any software from a third-party site.
If you have any questions regarding any of the information above, feel free to post about it. The HP Consumer Forum is a great place to look for expert advice regarding small to medium-sized printers (Officejet, Photosmart, Deskjet), along with how to install, update, or resolve other installation errors.
If you have questions regarding a large commercial-sized printer, seek additional expert advice at the HP Enterprise Business Community regarding large LaserJets, ScanJets, and DesignJets.
Lastly, if you just need a quick reference to a question regarding your printer or computer, click here for immediate access to your device's support website.
Thank you for being a part of the HP family and community.
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Hi
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