Printer jam how to clear

How to clear paper jam

Hello,
Here is a troubleshooting document that has some information on how to clear a paper jam for your printer:
http://support.hp.com/us-en/product/HP-Photosmart-C4100-All-in-One-Printer-series/1142450/model/1142...
Good luck!!
I work for HP, However, I am speaking for myself and not for HP

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Hey Haddock123!
Try following this document. I know you may not have a paper jam but go ahead and follow the steps just to see if it clears it. If not, let me know and I'll try to help you out.
Hope this helps!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
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Hi - go ahead and follow the steps in this document. It walks you through clearing the paper jame and verifying the printer is working properly.
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Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
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Hi jckny,
Please click on the word "Troubleshooting" located at the link below to view video instruction on removing paper jams and obstructions from the printer.
PIXMA MX922 Instructional Video - Removing Paper Jams and Obstructions
I hope this helps!
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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Hi arlington34,
Since you have already verified that there are no paper jams in the printer, with a flashlight or other bright light, please check the paper feed area of the printer and verify that there are no other obstructions in the printer that may be causing the error. Once this has been done, please look inside of the printer where the inks are located and ensure that there are no obstructions in there that may be causing the print head not to move freely. Next, please remove and reseat all of the ink cartridges in the printer. Once all of these steps have been performed, if you still experience the same error, we can perform a roller cleaning on the printer to see if this will resolve the issue. To do this, please follow the steps located at the link below:
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Hi Cat2c,
Welcome to the hp support forum,
Thank you for your query.
Please find steps to remove paper jam.
Hope this helps
I am a HP Employee.
The opinions expressed here are my personal opinions, not of HP.
Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.
Click on Thumbs up if my post helped you.

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Hi there pattimessick,
You may not need to remove/re-add. Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own (especially connectivity problems) and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Hello Phantom101st,
Welcome to the HP Support Forums. I see that your Officejet 8600 Premium printer jams when you send ePrint jobs to the printer.
I have included the A 'Paper Jam' Message Displays on the Printer troubleshooting document. Please follow all the instructions in “Step two: Clear any jammed paper from the rear of the printer”. I’m asking you to do this as it has some additional steps to check things in and around the duplexer.
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Printer jam how to clear

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