Privilege Movies won't run

I live in Brazil. On december 2013 I redeemed de code sucessfully for my 5 free movies.
Seen the movie options but could not decide and did not download because was without wifi or 4G.
Tried to download the movies now and the app says it does not support my area! But it DID one month ago!

i redeemed my 3 privilege movies. 2 movies are running fine but 1 movie "Moneyball " did not run. it showed the following error:
"sorry, there's been a playback error. please try again. if you continue to get this message, delete and re download the movie. (-1-PRDY_MEDIA_ERROR_FAIL)
i have downloaded this movie 4 times and each time it is showing the same error. please help me or provide me the option to choose another movie.

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I down load purchased movies from Apple to my iPad. The movies runs fine and cover art is visible. Great. However, after I sync with my Mac Mini, the cover art on my iPad is missing. The cover art in the iTunes library on my Mac Mini is missing, and the movies won't run on the Mac Mini. Whe I re-sync, I get a message that says the movie can't sync because it can't be found.

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Ok - not sure if this goes in this section or not.. but it's a technical question.
My b/f bought me a Dell Laptop last week. It has the recommended minimum of everything adobe says it needs for photoshop CS3 (see below for 1721 specs)
When I installed it on the laptop - it was slow, but said it installed. But when I go to open up Photoshop, it opens the screen - and then just hangs. After about 5 minutes it says not responding and I close it. Any of the other programs that came with won't even get that far. I click on them and it gives the little "thinking" circle (as I call it.. lol) and then nothing.
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I have disable windows defender, uninstalled McAfee and google desktop (all are known to cause issues with CS3), I have ALL non MS startup services turned off.. I have turned off the MS users control.. all suggested by the adobe tech.
I have installed using the run as administrator. Nothing. Created a new admin account and installed on that user and opened on reg admin account. Nothing. (again typical things that correct cs3 install issues)
The last thing the guy said was that it might be a video issue. I checked and there aren't any issues mentioned and no driver updates listed.
We tryed installing this on my b/f's laptop. He bought the exact one I have (except his is red.. mine blue.. lol) and it does the EXACT same thing...
So today we called dell. they say it's a software issue and won't answer any questions for free. Apparently only hardware support is free... But they won't accept this is a hardware conflict with the software..
errrrr
Anybody have any clues on this?
=======================================
LAPTOP SPECS:
Inspiron 1721 Notebook: AMD Turion 64 X2 Mobile Technology TL-56 (1MB/1.8GHz) Genuine Windows Vista Home Premium
Operating System
Genuine Windows Vista Home Premium
Memory
2 GB DDR2 SDRAM 677MHz (2 DIMMs)
Hard Disk Drive
120 GB SATA Hard Drive (5400 RPM)
Video
ATI RADEON Xpress1270 HyperMemory
Media Bay
8X DVD +/- RW w/dbl layer write capability
Base
Inspiron 1721 Notebook: AMD Turion 64 X2 Mobile Technology TL-56 (1MB/1.8GHz)
Bluetooth Wireless
Bluetooth Wireless Card 355
Software Upgrade
Microsoft Works 8.5
Premium Pack - Advanced Photo+Music: Deluxe Pack + Paint Shop Pro XI
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17 inch WXGA+ TrueLife Glossy Notebook Screen
Hardware Upgrade
No Camera
6 Cell Primary Battery
90W AC Adapter
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Rob - thanks for taking a stab at this.
I have tried installing from the DVD and also from the zip file. the zip file was extracted to the hard drive brfore I ran it - and I ran it as administrator.
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Here's the update from my dealings with DEll today...
Dell tech support guy told me that it was a know issue that CS3 WON'T run on Vista and that Adobe is working the issue
Told them that I knew others that were running it on Vista and it worked fine. They had no answer.
Then I waited for the Technical support manger to call. This is after expressing my displeasure to the technical supervisor about them trying to pawn this issue off on anyone else but themselves. Why can't they go grab a 1721 off the shelf and replicate the issue and try to figure it out from there?!?!?!
I used to work on a network helpdesk.. if I tried to pull that crap answer without trying to replicate the issue and AT LEAST try to find an answer.. I wouldn't have lasted very long at all!!!!
The Tech manager told me to call customer support and ask for an OS swap (from vista to XP) because they don't know what the problem is and so it muct be a Vista compatibility issue
I call customer support. They say that they no longer will give out XP since it is a step backwards. And to install XP on the machine ourselves (even a liscensed copy) would void the warranty. They suggest I talk to sales about swapping the laptop out with a "more compatible" one. Which isn't a totally bad idea since I really do think it is an AMD/ATI conflict.
They transfer me to Sales.. ohh - you used the Employee Purchase program.. you need to talk to them.. and they transfer me.
The EPP people tell me.. ohhhh you didn't actually go through us since you bought it off the Dell Outlet store. So they transfer me.
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Why should I have to pay more money, settle on doing without option/features want/need.. just because THEY don't want to take the time to figure out what the real issue is?!?!?! Why isn't it them doing these calls and doing all this troubleshooting.. Why am I being peanilzed for THEM not wanting to do their jobs....
Told the B/F that I am done with Dell. That I don't want the laptop anymore and I don't want any other one from them. He says he'll pay the extra and get me the other one.. but that isn't the point....
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MTSTUNER

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