Proble shutting down ASM instance on Windows 2003 server.

Hi,
Before booting the windows 2003 server, I am trying to shutdown the ASM instance and it is just siiting there without any response. This is a 10g database and a 2003 server.
C:\Documents and Settings\Administrator>set oracle_sid=+ASM
C:\Documents and Settings\Administrator>sqlplus " / as sysdba"
Copyright (c) 1982, 2006, Oracle. All Rights Reserved.
Connected to:
Oracle Database 10g Enterprise Edition Release 10.2.0.3.0 - 64bit Production
With the Partitioning, OLAP and Data Mining options
SQL> shutdown immediate;
Thanks.

Thanks for your response. Yes I did stopped the database. I was having the same problem with the database ( as it was sitting there after I issued the shutdown immediate ). Finally I had to do shutdown abort, start up in restrict mode and do a shutdown again to stop the database gracefully

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    <Property NAME="OracleHome" VALUE="D:\OracleHomes\oms10g"/>
    <Property NAME="MonitorPort" VALUE="9402"/>
    <Property NAME="AdminPort" VALUE="9400"/>
    <Property NAME="logFileName" VALUE="access_log"/>
    <Property NAME="logFileDir" VALUE="D:\OracleHomes\oms10g\webcache\logs"/>
    <Property NAME="version" VALUE="10.1.2.1.0"/>
    <Property NAME="IASInternalName" VALUE="WebCache"/>
    <Property NAME="authrealm" VALUE="Oracle Web Cache Administrator"/>
    <Property NAME="authuser" VALUE="36cceb58627a6c450d87b23feaca4062" ENCRYPTED="TRUE"/>
    <Property NAME="authpwd" VALUE="960c169811d6091c" ENCRYPTED="TRUE"/>
    <AssocTargetInstance ASSOCIATION_NAME="ias" ASSOC_TARGET_NAME="EnterpriseManager0.ora1.ramseier.local" ASSOC_TARGET_TYPE="oracle_ias"/>
    <CompositeMembership>
    <MemberOf TYPE="oracle_ias" NAME="EnterpriseManager0.ora1.ramseier.local" ASSOCIATION="null"/>
    </CompositeMembership>
    </Target>
    <Target TYPE="oracle_ias" NAME="EnterpriseManager0.ora1.ramseier.local" VERSION="1.0">
    <Property NAME="OracleHome" VALUE="D:\OracleHomes\oms10g"/>
    <Property NAME="host" VALUE="ora1.ramseier.local"/>
    <Property NAME="StandaloneConsoleURL" VALUE="http://ora1.ramseier.local:18100/emd/console"/>
    <Property NAME="StatusURL" VALUE="http://ora1.ramseier.local:7778"/>
    </Target>
    <Target TYPE="oc4j" NAME="EnterpriseManager0.ora1.ramseier.local_OC4J_EM" DISPLAY_NAME="OC4J_EM">
    <Property NAME="HTTPMachine" VALUE="ora1.ramseier.local"/>
    <Property NAME="OracleHome" VALUE="D:\OracleHomes\oms10g"/>
    <Property NAME="version" VALUE="10.1.2"/>
    <AssocTargetInstance ASSOCIATION_NAME="ias" ASSOC_TARGET_NAME="EnterpriseManager0.ora1.ramseier.local" ASSOC_TARGET_TYPE="oracle_ias"/>
    <CompositeMembership>
    <MemberOf TYPE="oracle_ias" NAME="EnterpriseManager0.ora1.ramseier.local"/>
    </CompositeMembership>
    </Target>
    <Target TYPE="oc4j" NAME="EnterpriseManager0.ora1.ramseier.local_OC4J_EMPROV" DISPLAY_NAME="OC4J_EMPROV">
    <Property NAME="HTTPMachine" VALUE="ora1.ramseier.local"/>
    <Property NAME="OracleHome" VALUE="D:\OracleHomes\oms10g"/>
    <Property NAME="version" VALUE="10.1.2"/>
    <AssocTargetInstance ASSOCIATION_NAME="ias" ASSOC_TARGET_NAME="EnterpriseManager0.ora1.ramseier.local" ASSOC_TARGET_TYPE="oracle_ias"/>
    <CompositeMembership>
    <MemberOf TYPE="oracle_ias" NAME="EnterpriseManager0.ora1.ramseier.local"/>
    </CompositeMembership>
    </Target>
    </Targets>
    INFO: oracle.sysman.top.agent:Adding D:\OracleHomes\agent10g\sysman\install\target.outias file to D:\OracleHomes\agent10g
    INFO: oracle.sysman.top.agent:addToTargetsXML:TargetInstaller added target file = D:\OracleHomes\agent10g\sysman\install\target.outias to D:\OracleHomes\agent10g successfully.
    INFO: oracle.sysman.top.agent:DiscoverTargets:addCentralAgents:Adding the Central Agent home to iAS Homes
    INFO: oracle.sysman.top.agent:DiscoverTargets:addCentralAgents:Adding the Central Agent home to D:\OracleHomes\oms10g, VERSION=null
    INFO: oracle.sysman.top.agent:DiscoverTargets:addCentralAgent:performing command=D:\OracleHomes\agent10g\jdk\bin\java -cp D:\OracleHomes\oms10g\jlib\emConfigInstall.jar oracle.sysman.emSDK.conf.TargetInstaller addcentralagent D:\OracleHomes\agent10g D:\OracleHomes\oms10g, for emdRoot=D:\OracleHomes\agent10g
    INFO: oracle.sysman.top.agent:Executing Command: D:\OracleHomes\agent10g\jdk\bin\java -cp D:\OracleHomes\oms10g\jlib\emConfigInstall.jar oracle.sysman.emSDK.conf.TargetInstaller addcentralagent D:\OracleHomes\agent10g D:\OracleHomes\oms10g
    INFO: oracle.sysman.top.agent:Requested Operation Completed with Status = 0
    INFO: oracle.sysman.top.agent:STDERR=
    STDOUT=
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    9243 [main] DEBUG emSDK.config - Adding target ora1.ramseier.local of type host to D:\OracleHomes\agent10g
    16504 [main] DEBUG emSDK.config - Adding target EnterpriseManager0.ora1.ramseier.local_home of type oc4j to D:\OracleHomes\agent10g
    73786 [main] DEBUG emSDK.config - Adding target EnterpriseManager0.ora1.ramseier.local_HTTP Server of type oracle_apache to D:\OracleHomes\agent10g
    183984 [main] DEBUG emSDK.config - Adding target EnterpriseManager0.ora1.ramseier.local_Web Cache of type oracle_webcache to D:\OracleHomes\agent10g
    296266 [main] DEBUG emSDK.config - Adding target EnterpriseManager0.ora1.ramseier.local of type oracle_ias to D:\OracleHomes\agent10g
    419333 [main] DEBUG emSDK.config - Adding target EnterpriseManager0.ora1.ramseier.local_OC4J_EM of type oc4j to D:\OracleHomes\agent10g
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    INFO: oracle.sysman.top.agent:Requested Operation Completed with Status = 0
    INFO: oracle.sysman.top.agent:STDERR=
    log4j:ERROR No appenders could be found for category (emSDK.config).
    log4j:ERROR Please initialize the log4j system properly.
    java.lang.UnsatisfiedLinkError: no oraInstaller in java.library.path
         at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1517)
         at java.lang.Runtime.loadLibrary0(Runtime.java:788)
         at java.lang.System.loadLibrary(System.java:834)
         at oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.loadNativeLib(OiipwWin32NativeCalls.java:940)
         at oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.<clinit>(OiipwWin32NativeCalls.java:42)
         at oracle.sysman.oii.oiip.oiipg.OiipgEnvironment.getEnv(OiipgEnvironment.java:208)
         at oracle.sysman.oii.oiip.oiipg.OiipgPropertyLoader.initUnixPtrFileLoc(OiipgPropertyLoader.java:212)
         at oracle.sysman.oii.oiip.oiipg.OiipgPropertyLoader.<clinit>(OiipgPropertyLoader.java:125)
         at oracle.sysman.oii.oiic.OiicStandardInventorySession.updateProperties(OiicStandardInventorySession.java:448)
         at oracle.sysman.oii.oiic.OiicStandardInventorySession.initSession(OiicStandardInventorySession.java:255)
         at oracle.sysman.oii.oiic.OiicStandardInventorySession.initSession(OiicStandardInventorySession.java:230)
         at oracle.sysman.oii.oiic.OiicStandardInventorySession.initSession(OiicStandardInventorySession.java:179)
         at oracle.sysman.emSDK.conf.InventoryLoader.initInventorySession(InventoryLoader.java:296)
         at oracle.sysman.emSDK.conf.InventoryLoader.getHomeLocations(InventoryLoader.java:328)
         at oracle.sysman.emSDK.conf.InventoryLoader.getAllHomeLocations(InventoryLoader.java:189)
         at oracle.sysman.emSDK.conf.InventoryLoader.main(InventoryLoader.java:454)
    Exception in thread "main"
    STDOUT=
    <Targets>
    </Targets>
    INFO: oracle.sysman.top.agent:Adding D:\OracleHomes\agent10g\sysman\install\target.outapache file to D:\OracleHomes\agent10g
    INFO: oracle.sysman.top.agent:addToTargetsXML:TargetInstaller added target file = D:\OracleHomes\agent10g\sysman\install\target.outapache to D:\OracleHomes\agent10g successfully.
    INFO: oracle.sysman.top.agent:Executing Command: D:\OracleHomes\agent10g\perl\5.8.3\bin\MSWin32-x86-multi-thread\perl.exe D:\OracleHomes\agent10g\sysman\admin\discover\csa_collector.pl ora1.ramseier.local D:\OracleHomes\oms10g
    INFO: oracle.sysman.top.agent:Requested Operation Completed with Status = 0
    INFO: oracle.sysman.top.agent:STDERR=
    STDOUT=
    <Targets>
    <Target TYPE="oracle_csa_collector" NAME="ora1.ramseier.local_oms_csa_collector" DISPLAY_NAME="ora1.ramseier.local_oms_csa_collector">
    <Property NAME="recvFileDir" VALUE="D:\OracleHomes\oms10g\oms_csa\results"/>
    </Target>
    </Targets>
    INFO: oracle.sysman.top.agent:Adding D:\OracleHomes\agent10g\sysman\install\target.outcsa file to D:\OracleHomes\agent10g
    INFO: oracle.sysman.top.agent:addToTargetsXML:TargetInstaller added target file = D:\OracleHomes\agent10g\sysman\install\target.outcsa to D:\OracleHomes\agent10g successfully.
    INFO: oracle.sysman.top.agent:Doing Chronos Configurarion...
    INFO: oracle.sysman.top.agent:Executing Command: D:\OracleHomes\agent10g\perl\5.8.3\bin\MSWin32-x86-multi-thread\perl.exe D:\OracleHomes\agent10g\bin\chronos_config.pl
    INFO: oracle.sysman.top.agent:Requested Operation Completed with Status = 1
    INFO: oracle.sysman.top.agent:STDERR=
    'stty' is not recognized as an internal or external command,
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    'stty' is not recognized as an internal or external command,
    operable program or batch file.
    The Oracleagent10gAgent service is not started.
    More help is available by typing NET HELPMSG 3521.
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    STDOUT=
    Oracle Enterprise Manager 10g Release 10.2.0.2.0.
    Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
    Oracle Enterprise Manager 10g Release 10.2.0.2.0.
    Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
    The Oracleagent10gAgent service is starting...........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
    Configuring webserver, document root D:\OracleHomes\oms10g/Apache/Apache/htdocs
    Javascript and gif files copied in to document root directory.
    Configuring webcache D:\OracleHomes\oms10g
    Checking if opmn is up ...
    D:\OracleHomes\oms10g/opmn/bin/opmnctl status
    Processes in Instance: EnterpriseManager0.ora1.ramseier.local
    ------------------------------------------------+---------
    ias-component | process-type | pid | status
    ------------------------------------------------+---------
    DSA | DSA | N/A | Down
    HTTP_Server | HTTP_Server | 3248 | Alive
    LogLoader | logloaderd | N/A | Down
    dcm-daemon | dcm-daemon | N/A | Down
    OC4J | home | 3312 | Alive
    OC4J | OC4J_EM | 3228 | Alive
    OC4J | OC4J_EMPROV | 3600 | Alive
    WebCache | WebCache | 3316 | Alive
    WebCache | WebCacheAdmin | 3252 | Alive
    Restarting webcache...
    D:\OracleHomes\oms10g/opmn/bin/opmnctl stopproc process-type=WebCache
    opmnctl: stopping opmn managed processes...
    D:\OracleHomes\oms10g/opmn/bin/opmnctl startproc process-type=WebCache
    opmnctl: starting opmn managed processes...
    Adding collection for webcache target : EnterpriseManager0.ora1.ramseier.local_Web Cache
    EnterpriseManager0.ora1.ramseier.local_Web Cache ::: EnterpriseManager0_ora1_ramseier_local_Web_Cache
    Attempting to reload Agent.
    D:\OracleHomes\agent10g/bin/emctl reload
    Oracle Enterprise Manager 10g Release 10.2.0.2.0.
    Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
    Agent is Not Running
    Oracle Enterprise Manager 10g Release 10.2.0.2.0.
    Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
    Oracle Enterprise Manager 10g Release 10.2.0.2.0.
    Copyright (c) 1996, 2006 Oracle Corporation. All rights reserved.
    Agent is Not Running
    SQL*Plus: Release 10.1.0.4.2 - Production on Wed Jan 16 20:51:35 2008
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    Connected.
    DEFAULT WEBSITE EM Website CREATION FAILED : ORA-01403: no data foundORA-01403:
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    BEGIN
    ERROR at line 1:
    ORA-20999: CREATE DEFAULT WEBSITE FAILED : ORA-01403: no data found
    ORA-06512: at line 224
    Disconnected from Oracle Database 10g Enterprise Edition Release 10.1.0.4.0 - Production
    With the Partitioning, OLAP and Data Mining options
    SQL*Plus: Release 10.1.0.4.2 - Production on Wed Jan 16 20:52:07 2008
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    Connected.
    DEFAULT WEBSITE EM Website CREATION FAILED : ORA-01403: no data foundORA-01403:
    no data found
    BEGIN
    ERROR at line 1:
    ORA-20999: CREATE DEFAULT WEBSITE FAILED : ORA-01403: no data found
    ORA-06512: at line 224
    Disconnected from Oracle Database 10g Enterprise Edition Release 10.1.0.4.0 - Production
    With the Partitioning, OLAP and Data Mining options
    SQL*Plus: Release 10.1.0.4.2 - Production on Wed Jan 16 20:52:39 2008
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    Connected.
    DEFAULT WEBSITE EM Website CREATION FAILED : ORA-01403: no data foundORA-01403:
    no data found
    BEGIN
    ERROR at line 1:
    ORA-20999: CREATE DEFAULT WEBSITE FAILED : ORA-01403: no data found
    ORA-06512: at line 224
    Disconnected from Oracle Database 10g Enterprise Edition Release 10.1.0.4.0 - Production
    With the Partitioning, OLAP and Data Mining options
    SQL*Plus: Release 10.1.0.4.2 - Production on Wed Jan 16 20:53:10 2008
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    Connected.
    DEFAULT WEBSITE EM Website CREATION FAILED : ORA-01403: no data foundORA-01403:
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    BEGIN
    ERROR at line 1:
    ORA-20999: CREATE DEFAULT WEBSITE FAILED : ORA-01403: no data found
    ORA-06512: at line 224
    Disconnected from Oracle Database 10g Enterprise Edition Release 10.1.0.4.0 - Production
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    Website target creation script failed.
    INFO: oracle.sysman.top.agent:Requested Operation D:\OracleHomes\agent10g\perl\5.8.3\bin\MSWin32-x86-multi-thread\perl.exe D:\OracleHomes\agent10g\bin\chronos_config.pl has failed to perform with Status = 1
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         at oracle.sysman.emcp.agent.AgentPlugIn.invoke(AgentPlugIn.java:223)
         at oracle.sysman.emCfg.core.PerformMicroStep.runJavaClass(PerformMicroStep.java:509)
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    INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant has failed its perform method
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    INFO: Framework waiting for Action to complete at 20:53:43.068
    INFO: CfwProgressMonitor:actionProgress:About to perform Action=OUICA Status=is running with ActionStep=0 stepIndex=0 microStep=0
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    INFO: OuiConfigVariables:ExitCode=0
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    INFO: Cfm.save(): 21 aggregate instances saved
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