Problem converting Word '07 into Frame

I have a  document that needs to go into Frame.  I have tried opening the .docx file with frame maker, as has been suggested on other websites, and the document opened with no formatting and the majority of the information missing.  Is there a way to open the word document, while retaining the formatting, into Frame for editing?

Because you don't supply any details of your Frame install, it's hard to be specific with recommendations.
You may want to follow up on those "other websites" to find out how they did it.
But in general terms without knowing what version you're working with, the usually preferred method is to, from Word, SaveAs .rtf and open the .rtf in Frame.
You may also be able to copy in Word and then Paste Special as RTF in Frame.
In either case, plan on saving the FM file as MIF to remove hidden Word characters that can cause problems later.
Then open the MIF file, save that as FM and go on...
Art

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    Hi,
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    There is an easy and effective way to convert word to PDF through Microsoft word 2007. You can download Microsoft Save As PDF add-in from Microsoft.com.
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  • I am having a problem converting word onto PDF . PDF into word.Please help .I am signed and paid to Feb 2015

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    created by florencejohn (https://forums.adobe.com/people/florencejohn) 
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