Problem here!!!

I cannot seem to be able play any of my movies or TV Shows on my PC (either downloaded from iTunes or via a purchased Digital Copy). Yes, it's a fairly new high-end machine with an i7 Intel chipset. I can play music but when trying to play any videos I get a black screen with no sound; however the movies seem to play in the background since I'm seeing the time winding down as the movie plays.
This seems to be a video or software issue due to the fact that I can play everything on my MacBook Pro. I was able to play everything on my PC before but I believe that the latest upgrade to 11.0.1 caused this problem. I also do have the latest iTunes and QuickTime Player updates.
Is there a way to solve this issue?
Thanks...

The default code is 12345. If you have set your own but forgot it...then the ONLY solution is to get it reset at Nokia Care. A proof of ownership (Bill / Invoice) may be needed...

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