Problem in Customer Master data

Hio friend
I need some examples what type of problems or issues or ticket comes at clients in Customer Master data maintenance. If possible send some scnerios with solution also how it was solved.
Thanks
Raj

Hi,
1. 'Entry GVK 0000140000 does not exist in SKB1 - check your entry'.
Solution :Reconcilation account 140000 has to be created in GL Master Data - T.code FS00.
2. Customer is Vendor and Vendor is customer.How do you see the net profit?
Solution : In customer Master , you have to input vendor master and in vendor master, you have input customer master, tick the clearing with customer box on the vendor record and the netting with vendor box on the customer record, Payment can be made by Automatic Payment PRogram.
Additionally search SDN with the search word customer master, you will find losts of real time problems with solutions.
Please let me know if you need more information.
Regards
Sridhar M

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I have just set up a datasource for a master data infoobject. The data source is based on a transparent table. But on execution, the Infopackage is returning 0 records in BW with Green Traffic Light. The table has data in it. Extractor Checker also returns data in R/3.
I think I am doing something wrong. Do I need to do anything different to set up a master data datasource in R/3.
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Hi Karen
Are you getting 0 records with green request or in yellow. what error message you are getting.
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Customer Master Data attributes are missing in BW when populated in R3?

Hi,
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Eg.
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Account Number: 2023902 - In BW region field is not assigned, In R3 it shows SA.
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Hi Venkata,
Its a master data.
How will the PSA come into picture.
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We need to run manually the hierarchy/attribute change run?
Please give the steps for running it manually.
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XD01 assertion failed error while updating customer master data

Hi Guys,
This is an error when I use transaction XD01 to create customers accounts, If you have any ideas do let me and we'll try it....
The error does not let an BDC or LSMW progress as well. There are also no recent sap notes on the same.
The error is as follow
ASSERTION_FAILED
Short text
The ASSERT condition was violated.
What happened?
In the running application program, the ASSERT statement recognized a
situation that should not have occurred.
The runtime error was triggered for one of these reasons:
- For the checkpoint group specified with the ASSERT statement, the
activation mode is set to "abort".
- Via a system variant, the activation mode is globally set to "abort"
for checkpoint groups in this system.
- The activation mode is set to "abort" on program level.
- The ASSERT statement is not assigned to any checkpoint group.
What can you do?
Note down which actions and inputs caused the error.
To process the problem further, contact you SAP system
administrator.
Using Transaction ST22 for ABAP Dump Analysis, you can look
at and manage termination messages, and you can also
keep them for a long time.
Error analysis
The following checkpoint group was used: "No checkpoint group specified"
If in the ASSERT statement the addition FIELDS was used, you can find
the content of the first 8 specified fields in the following overview:
" (not used) "
" (not used) "
" (not used) "
" (not used) "
" (not used) "
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I have a company code CG01 with sales organization CTS0 and I want to transfer or extend all the customer master data to another company code CG03 with the sales organization CTS0
The things that I have tried and not work
using xd01, fd15, fd16, fd01, does not wok and gives the error as above
The things that I have tried and it works
Change the sales organization from CTS0 to CTS1 I am able to post the customer master data, using any of the above tcodes and it does not give any error, however the client wants to sales organization to remain CTS0
So please give me any ideas as per your experience as this transfer of master data has to happen by Monday, else I'll be fried by my boss
My number is 9820029197
Will also keep you'll posted on any developments on this case,
Ronan Pinto

>
> Firstly I am from SAP FI, so totally new to SAP SD
>
Then you are best person to explain the reason on why the same sales organization, can't be assigned to different company codes. When a sales is done through one sales organization, then will the profit/loss be accounted in different company codes. Is it legally allowed in the country, where your customer is doing business? How you are going to develop the balance sheet? Again being the FI person, you are best judge to provide the details to your customer and not a SD guy.
>
> 1) How did the system not give an error while putting the data inside CG02 with sales organisaton same as CST0 same as in company code CG01.
>
I dont see any other method than removing the assignments in the backend and uploading the data. You can consult a Basis person to find the change logs for the assignment table. In my opinion, removing the sales organization from a company code assignment just for loading a customer master data and then reassigning to original sales org is a crooked method and/or not a professional method.
>
> 2) Since I have limited experience of SD, If I have to convince my client about the use of CTS1 sales organisation or a unique sales organisation against his argument that it worked for company code CG02, how should I do it.......
>
As explained above, how the sales will be accounted in different company codes (even if the system allows to assign the same sales org to different company codes)?
I would recommend you to post this question in FI forum (after closing here) to check what are the legal implications for this scenario.
Regards,

Impacts in COPA of changing material and customer master data

Dear experts,
In my company we are considering following scenario:
Currently mySAPerp 6.0 is implemented for all modules for the mother company.
We have developed a new global template where there are significant changes versus the existing system, especially in the SD processes. Material and customer master also change significantly in terms of content in the tables/fields and/or values in the fields.
The idea was to build the template from scratch in a new machine and roll-out all group affiliates, but now we are considering the possibility of making an evolutionary of the current system and try to stretch it to the processes defined in the global template.
The scenario we want to analyze is: Keeping same organizational structure in terms of Company code, CO area and Operating Concern in existing SAP client and make an evolutionary of the existing settings to the global template processes.
The doubts we are having are the following:
Changing material & customer master data: Impact in COPA
Option 1: Material master data and customer master data codes are maintained but content in the tables/fields is changed substantially, both in terms of logical content of specific fields and/or the values in the specific fields. We have following examples of changes.
Case 1: source field in material master changes logical content. E.g. Material master field MVGR1 is currently used for product series (design line) and the content changes to be the Market Segment. The product series will be moved to a classification field. At least 5 other fields are affected by this. How can data in terms of COPA line items be converted so that they are aligned at time of reporting?
Case 2: the source field is not changed so that the logical content of the field remains but the values change, i.e. for the same concept there will be different codifications. How can data in terms of COPA line items be converted so that they are aligned at time of reporting?
Case 3: Characteristics where currently the source material master field is a Z field and the derivation is via table look up and where the Z field changes to a classification field. How can you convert the existing COPA line items to ensure that attributes are aligned? Should new characteristics be created or just change the derivation logic of the characteristic?
Option 2: Material master data and customer data codes are re-created (codification of records is changed), meaning that new material and customer codes will exist and content in tables/fields is changed (as in option 1)
Case: material and customer codes are changed. How can data in terms of COPA line items be converted so that they are aligned at time of reporting?
Iu2019ve never phased a similar scenario and I fear that maintaining operating concern while changing source master data and also SD flows (we have new billing types, item categories, sales doc. Types, order reasons) may lead to inconsistencies and problems in COPA.
I would like to ask you experts if you have come across a similar scenario and if from your experience, it is something feasible to do or there are many risks involved. What can be the impact of this scenario in existing Operating Concern for both option 1 and 2 and what would be the key activities to perform to adapt the existing operating concern. What will be the impact of the needed conversions on P&L reporting?
Sorry for the long story. I hope you can help me out.
Thanks and Regards,
Eric

Hi,
First i think you will need to test if it works for new COPA documents created via billing.
If it works fine then the issue is if you wish to apply these changes to the historical data already posted.
Normally there are transactions like KE4S where you can repost the billing document to COPA
However this may not be viable for bulk postings
You can perform realignment (KEND) but this only works at the PA segment level (table CE4XXXX)
regards
Waman

Creation of Customer Master Data

Hi
I have problem with Customer Number range, Created external number Range for customers With number interval
'SA1 to SA10000000' ,Then when i am creating customer master data it is accepting only some number like SA1, SA10, SA100, SA1000 .... like this .
My problem is why it is not accepting all the numbers like SA1, SA2, SA3, SA4.............. SO ON any body please help me
Thanks in advance,
Regards
Prabhakar

Hi, because SA2 is out of this range! SAP checks available rang according with sorting. If you take value SA1,SA10000000,SA2 and sort it:
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SA10000000
SA2
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Hey All,
I am not able to create customer master data in the Transaction Code XD01/FD01 with the country code as US.
The error message for the same is NO JURISDICTION CODE COULD BE DETERMINED. I have checked the tax code settings but could not locate the problem.
Request you to provide me with a solution.
Thanks & Regards
VK

Hey all,
I have checked the field in the account group(OBD2) but its in optional status
and also checked the country settings for US in the transaction code OY17 still the same error message, but when i tried checking the settings for a differnt company code's customer data base i can see that there is a number mentioned in the address tab under tax jurisdiction feild (beside time zone) which is not populating for this company code.
so, do anyone know where exaclty we mention this number so that it populates in that field of address.
hope am clear
hope to receive a solution
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vinila

Missing Tax information of Customer Master data

Dear all,
I have an error with Customer Account Group. I create a customer account group as Z001 (Domestic customer). After that, I go through Financial Accounting - Account Receivable and Account payable - Customer Account - Master Data - Preparation for Creating Master Data -Define Account Group with screen layout (customers) (also with Define Screen Layout per activities). And for Control Tab, I set all items are optional. But when creating Customer master data for this group, when going to SALE AREA DATA, Tab BILLING DOCUMENT, I found that the Tax information part is missing.
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Thank you very much for your help,
Sylvecat.

Hi
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VVR

How to upload different views of customer master data using LSMW-IDOC

I need to upload customer master data using LSMW Idoc method for my client. Now customer will have different views like main view, Sales data, Company code data, Partner function data etc. And except main data all other data can be multiple for each customer. We are going to upload data from tab delimited .TXT file. Should I propose different LSMW for upload different views for the customer from different .TXT files? or we can upload all the customer related data (like main view data and partner function data )from a single .TXT file. Kindly suggest which one in convenient and how we can prepare the data file in both cases.

convinient is the method that you can handle.
but as the guy who loads the data you have to load the data like they are available, like it is convinient for others to prepare the data.
In general there is no problem to use an IDOC method to load a customer master with multiple comany codes and several sales orgs in one shot.
the data can be in one source file, but need then to be maintained in a certain way
Example1: all data in 1 structure
GD1 - CC1 - SO1
GD1 - CC2 - SO2
GD1 - CC2 - SO3
in this case the GD (general data) is redundand in each line which has different Company code data or different Sales Org data
Example2: all data in 3 sturcures but one file
GD1
.CC1
.CC2
..SO1
..SO2
..SO3
Example3: data delivered in 3 files - you join the files in LSMW, they must have a common identifier like the old customer number in the beginning of each file
FILE General data:
GD1
GD2
GD3
file Compamy code data:
CC1
CC2
CC3
file Sales org data:
SO1
SO2
SO3
LSMW is flexible and can handle each of this scenarios, are you flexible too?

Need to export customer master data in a batch input file

Hello all,
I'm searching for a solution to export customer master data out of a R/3 system (Release 470).
The challenge is that the file must have the same structure like the file for batch input of customer master data (import file of the program RFBIDE00).
So, has anybody an idea, if there is a standard tool to get such a file? Or has anybody developed a report creating this structure by his own?
Thanks for your help,
kind regards,
Dietmar

Hi,
I have also come across the same problem as above. There is a standard program RFBIDET0 which has to be customized to get the file which can be uploaded to RFBIDE00. Do anybody come across this kind of problem before and have a program already. It will be of great help, if you can forward the program or guide.
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Unable to extract Customer Master data from MDC

Hello,
We creating an MDM-XI-ERP2005 Customer scenario. We want to work with all bussiness scenarios (not customizing scenario).
First I'm trying to extract Customer Master Data from EP 2005 using MDM_CLNT_EXTR.
I have created a New Variant which properties are:
Variant: CUSTOMER_TOTAL
Description: Send all customer data to MDM
Extraction Object: CUSTOMER_EXTRACT.
Target System: PI7.
But, the display jobs shows the following error: Could not determine recipients for message type MDMRECEIPT. Job cancelled after system exception.
We need to focus the problem. We have done the following ALE configuration.
SALE transaction:
In Basic Settings -> Logical Systems -> Define Logical System we have add the following logical systems:
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              MDM: Master Data Management
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WE21:
Transactional RFC -> PI7, IDOC record types SAP Release 4.x
RFC destination: SAPSLDAPI
BD64
New Model -> PFMC
Add message type: Model iview: PFMC
                             Sender: EUS100
                              Receiver: PI7
                             Message Type: DEBMDM
WE20 transaction shows:
Partner profiles -> Partner Type LS (logical system)
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Any idea will be very helpful,
Thanks in advance
Marta.
Edited by: Marta Sánchez on Jul 9, 2008 12:34 PM

Sorry because I made a mistake in my previous message. ALE seems to be correctly configured. I'll try to update correctly my current situation:
In WE02 I can see al IDOCs that I'm trying to send to XI. All them have the IDoc Status = 3 (Data Passed to Port OK) instead of 12 Status Dispatch OK :(. So, It seems an tRFC error.
SM58 shows me more trails: "Basic type 'DEBMDM06' is unknown"
before that I have done the following steps at SAP ERP:
    1. WE21: I have created a PI7 port with 700PI70CLNT RFC.
    2. SM59: I have checked successfully 700PI70CLNT RFC connection.
    3. WE20: I have created a PI7 Partner Type LS with the following inbound and outbound parameters: DEBMDM and MDMRECEIPT.
    4. BD64: I have created a Distribution Model with DEBMDM and MDMRECEIPT message types.
and at SAP PI:
     5.IDX: Port: SAPEUS. Client: 111. RFC Destination: PI7.
     6. technical and business system for sender SAP system(System Landscape Directory)...
- Maybe some of the previous steps is not correct....
- Is RFC Destination = PI7 is correct in step #5?
- Is also necessary to configure more steps in PI system like RFC destinations or Transactional port?
- I have read that is neccessary to check that the option "transfer idoc immediately" in we20. How?
Please any idea will be very helpful.......
Thank you!
Best regards,
Marta.

Delete Customer Master Data OBR2

Hi
I'm using LSMW to import data. I would like to delete it afterwards. Transaction OBR2 which is in spro Financial Accounting (New) -> Accounts Receivable And Payable -> Customer Accounts -> Master Data -> Delete Customer master data.
But it does not delete the sales are segment, it also does not allow me to delete general data if sales segment exists.
Can anyone please let me know if there is another way around this? Any other way to delete this test data???
Thanks in advance

Hi
Please go through the SAP documentation on how to perform deletion of customer master data.
This may help you in executing the function correctly.
Delete Customer Master Data
In this activity, you delete the master records for customers by using a program. Only use this program in the test phase.
Note
The company code for which master records are to be deleted, may not yet be flagged as productive.
Only master records for accounts which do not have any transaction data may be deleted.
Requirements
The general customer master data is only deleted for customers who are not also created as customers in Sales and Distribution.
Activities
Delete the master records for the required company codes.
Additional information
Refer to the SAPF019 program documentation for further information on the program.
Deleting Master Data
Description
This program deletes master data in Financial Accounting and is designed for preparing the system for productive startup. It deletes:
 Customer master data
 Vendor master data
 G/L account master data
You can run this program in three different ways:
1. Deleting general master data (in G/L accounts in one chart of accounts)
2. Deleting master data dependent on company code
3. Deleting general master data and master data dependent on company code
For each deletion run, you can specify whether or not the system should take into account the deletion flag in master records ("Delete per deletion flag only"). If it takes into account deletion flags, it uses the following standard logic:
Option 1: The "All areas" deletion flag must be set.
Option 2: The "Specified co. code" deletion flag must be set.
Option 3: It is sufficient to have the "All areas" deletion flag set.
Note: Deletion blocks are always checked at general data and company code-dependent data level. If there is a block at company code-dependent data level, then the general data is not deleted either. The deletion block takes precedence over the deletion flag.
General master data in Financial Accounting can also be used in other SAP applications:
 Customer master data in Sales and Distribution
 Vendor master data in Purchasing
 G/L accounts as primary cost elements in Cost Accounting
The program deletes the following:
 Change documents for master data
 SAPscript text files
 The following data is deleted for customers:
o General master data
o Bank details
o VAT registration numbers
o Addresses
o Classifications
o Credit management: across control areas
o Credit management: centrally
o Unloading points
o Tax indicators
o Contact persons
o Licenses
o Partner function limit
o Shipping data
o Master data in the company code
o Dunning data
o Linked data
 The following data is deleted for vendors:
o General master data
o Bank details
o Contact persons
o VAT registration numbers
o Addresses
o Classifications
o Master data in the company code
o Dunning data
o Linked data
 The following data is deleted for G/L accounts:
o General master data in the chart of accounts
o Names in the chart of accounts
o Key word list in the chart of accounts
o Master data in the company code
o Sample accounts, if selected
For customer and vendor contact persons, the addresses are not determined from central address management until the actual runtime. Therefore differences can arise as to the number of addresses in the detail log between the test run and the update run.
Automatic worklists for customers and vendors are also deleted with the general master data. Matchcodes are always deleted.
You may have to fix the number ranges after the program run.
The system makes changes to the database in the update run only. It will then also write a system log entry for documentation.
Requirements
General master data can only be deleted if no other application makes reference to the account. Use the resetting programs from
 Sales and Distribution (customer master data)
 Purchasing (vendor master data)
 Cost Accounting (G/L account master data)
If you want to delete only general master data, master data dependent on company code cannot have been created in Financial Accounting.
If you want to delete master data in a test company code, master data dependent on company code cannot have been created in any other company code except the test company code. The productive indicator cannot be set for the company code.
If a customer or vendor is referenced by another customer or vendor (for example, via fiscal address or alternative payee), you can only delete the referenced master record by deleting the referencing master record at the same time.
Furthermore, you can only delete master data in Financial Accounting if no transactions have been posted to the corresponding accounts. If there are transaction figures in one of the selected accounts, you have to manually access and run program SAPF020 (reset transaction data from a company code) before you can delete that account.
Output
The log lists every table which is processed in the program selection.
You can also create a detail log for each account type to find out why certain data cannot be deleted. The detail logs show you what other company codes and applications use the data and how customers and vendors are linked to one another.
Note
Since deleting or displaying even smaller volumes of data can result in runtime problems, you should run this program as a background job. Currently, the program individually deletes matchcodes for each master record in the database. Several match code IDs refer to each matchcode. This can place a considerable load on the database.
You cannot delete transaction data in individual accounts.
Important: The archiving programs in Financial Accounting are designed for the productive system.
If you are running this deletion program for the first time, then you must start program SAPF047 before deletion in order to generate link information.
I hope this may be of help to you
Good Luck
Hari

Reporting of unused customer master data

Hy experts.
I have to fulfil one issue: There should be many unused/redundant customer master data on our system.
Do anyone knows an report, which shows all unused/unbooked customers?
I have tried RFDUML00 and set the flag "accounts w/o sales", this would work. But one big issue, it doesn't consider archived bookings.
Thanks a lot
best regards
Roland

Thanks for your answer, but there is still a question open...
We have 25000 customers with about 1.000.000 postings in BSID and BSAD. If I would run FBL5N I would get a very long list of all postings. Beside this, how can I match this list with the list of all customers?
The solution would be a generated list with one sum per customer. If I would have such a list, it won't be a problem to compare this with the list of all customers in Excel. But up to now, I do not find any list, which would offer this information for all years.
Regards
RoBr

Validate Street and House Number in the Customer Master Data (xd01/xd02)

All.
I need to validate if the fields street and house number are in blank in the Customer Master Data transaction (xd01/xd02). I found an user-exit (EXIT_SAPMF02D_001), which I can validate the customer data (KNA1, KNB1, etc) before to save. The problem is in the KNA1 structure, there aren't the fields street (STREET) and house number (NOUSE_NUM1), there is only the field STRAS, which street and house number values are concatenated.I solved this problem using field-symbol to catch these values in the screen, but I know it isn't a good solution. Is there another solution to solve this ? I had problem using this user-exit. It shows a message error type 'E' when either field street or field house number are in blank, after show this message if the user click in the tabs navigator button before press enter button, the transaction shows the error message "System error on reading table DYNTAB, screen no. 0370". Does Somebody know this problem?
Best regards,
Alexandre
ps: I'm coding in the ECC 6.

Amit.
Thanks for your suggestion, but I need to validate these values typed by the user. When I create a customer, I can't get these values in the ADRC table.
Regards, Alexandre

Demo - Extraction of Customer Master Data from SAP R/3 ECC6 to MDM5.5

Hello,
I am new to MDM . Would appreciate if someone can give a solution to the below request.
We are doing a demo project in our Company to extract all the master data related to SALES cycle. We are doing an extraction of Customer Master Data. Currently we have the unlicensed version of MDM and very soon we will get the licensed version.
We have the Customer Master Repository created in MDM Console. The IDOC type we are using is DEBMDM05.
Is there a easy way to map the fields of IDOC to the MDM Repository. Right now we are doing a manual process of comparing the IDOC fields and MDM Repo in an excel but this is tedious and time consuming.
Can anyone suggest an easier way to identify so that we know which fields match correctly.
Thanks
Leena

Hi Leena,
First of all you have 2 options to generate IDOCs from SAP R/3 system
1.mdmgx>one IDoc per record
2.mdm_clnt_extr>for generating single IDoc having entire set of records.
Secondly,if you want to get the data mapped automatically,you should use standard maps provided by SAP(Business Content).
If at all you have created new fields then you should manually map those fields.
If any other queries pl ask
Reward points if found useful
Regards,
Pramod.

Problem in Customer Master data

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