Problem releasing workbench transports

Question

We had created a number of changelists in our workbench and are trying to release these to transport them into out test system.  When we release the transports which are created without issue in the development workbench we get the following message:
Preparation for export                                                        
Transport request   : CRDK903862                                              
System              : CRD                                                     
tp path             : tp                                                      
Version and release: 372.04.57 700                                                                               
Execution of the export pre-processing methods for request CRDK903862                                                                               
Start: Execution of object-specific export pre-processing methods             
Changelist C647D7C9CCE64307AFC4F46272840107 is not complete in this system    
Request CRDK903862 is modifiable after error during release                   
Preparation for export                                                        
End date and time : 20090925164345                                            
Ended with return code:  ===> 8 <===                                          
The Transport Agent Service is  already activated.
Has anyone any idea what the problem could be
Thanks in advance

Answer 1

Hi,
You need to first check which TranportOrder ID was not getting released on the server .
Then fire the below query to find the changelists associated with that TransportOrder in the ARS database-
select * from changelist where state <>0 and transportorderid ='<Name of that Transport Order ID>'
Then follow these steps -
1. Stop the Transport Agent in Source repository.
2. Cleanup the blobs from WBTRCL, WBTRBLOB, WBTRBSEG tables
   in ars repository for the changelists, which were associated with
that specific transport order.
DELETE FROM WBTRCL WHERE CLID = <cHANGELIST ID> (GIVE WITHOUT 0X)
DELETE FROM WBTRBSEG WHERE CLID = <cHANGELIST ID> (GIVE WITHOUT 0X)
DELETE FROM WBTRBSEG WHERE CLID = <cHANGELIST ID> (GIVE WITHOUT 0X)
3. Use the transaction SMOBDELCL to remove details of this
   changelist from the CRM server. This transaction
   would require you to enter the id of the changelist.
   The id should be entered without 0x.
4. Create a new change request in the CRM server and add these
changelists to the change request.
5. Steps 1-5 of Note 568624 can be followed for this but NOT steps
   6 and 7.DO NOT release the change request. There is no need to modify
   the TransportOrderId field in changelist table in ARS repository to
   reflect the new change request id.The field is there for
   documentation purpose only.
6. Update the state of the changelist in ARS repository to 1 so that
   Transport Agent can pickup the changelist and send it to server as
   soon as it is started.
Eg:
UPDATE CHANGELIST SET STATE = 1 WHERE CHANGELISTID = <0XChangelistID>
(GIVE WITH 0X)
7. Start the Transport Agent on both Source repository.
Also, you need to make sure that whenever you release a changelist from Mobile Application Studio then
you should not chose this transport Order(which was not getting released earlier) while choosing the transport
Order.