Problem Retrieving DATA files from Zen To

Has anybody else had this problem?
I moved a bunch of data files to my zen touch. My computer hardri've
failed and now I want to copy the data back.
BUT when I try to do it, I get an error message that I can't remove
the data files.
I called tech support once and they had me "clean" the hardri've --
didn't work. Then he recommended JBHTTP. I downloaded that
(free) and it does work, but I can't remove the files <EM>within the file</EM>
<EM>structure</EM> -- and only one at a time.
This is better than nothing, but it will take a long time to remove
all 3000+ files.
I found a recommendation for NotMad on the web, but the free
version will not do data transfers, and I don't want to pay for it
if it isn't going to work.
Has anyone had any similar problems? Any solutions? Any
suggestions?
Please help. I need it. :angry:
<FONT face="Comic Sans MS" color=#336600 size=4>JT

I believe via Xtreamer, in the trial version of Notmad, you can also download data files. But it sounds like the same process as JBHTTP i.e. slow and one-by-one.
I've seen before that new drivers and firmware update can fix this. I've also seen that new drivers have broken data retrieval, and reverting back to the install CD drivers have fixed it. It's worth trying.
It's a good idea to check data retrieval on a device once you've copied some files over, just to test. Also never trust important files (audio or data) to an MP3 player as the sole source.

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