Problem Rooms

hello to all!
I have a problem with a user of the rooms. When this one tries to enter Calendar and sesions a mistake appears " The virtual directory indicated in the transport is not correct " does someone know that I can do to solve this mistake?
That is the mistake that appears on having tried to accede to the availability of the user.:
com.sapportals.wdf.WdfException
com.sapportals.wdf.WdfException
     at com.sap.ip.collaboration.gwui.api.GWUtils.formatMessageWDF(GWUtils.java:373)
     at com.sap.ip.collaboration.gwui.api.wdf.availability.Availability.render(Availability.java:81)
     at com.sapportals.wdf.layout.VerticalLayout.renderControls(VerticalLayout.java:43)
     at com.sapportals.wdf.stack.Pane.render(Pane.java:155)
     at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)
     at com.sapportals.wdf.WdfCompositeController.internalRender(WdfCompositeController.java:697)
     at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:665)
     at com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfController.buildComposition(WdfController.java:90)
     at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)
     at com.sapportals.htmlb.Container.preRender(Container.java:120)
     at com.sapportals.htmlb.Container.preRender(Container.java:120)
     at com.sapportals.htmlb.Container.preRender(Container.java:120)
     at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:406)
     at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)
     at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)
     at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfPortalComponent.service(WdfPortalComponent.java:39)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
     at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(AccessController.java:246)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:219)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
--- Nested WDF Exception -
java.lang.NullPointerException
     at com.sap.ip.collaboration.gw.impl.transport.davxchg.DAVXchgCalendarTransport.GetAvailabilityData(DAVXchgCalendarTransport.java:1286)
     at com.sap.ip.collaboration.gw.impl.transport.davxchg.DAVXchgCalendarTransport.getAvailabilityInfo(DAVXchgCalendarTransport.java:1214)
     at com.sap.ip.collaboration.gw.impl.framework.groupware.GroupwareManager.getAvailabilityInfo(GroupwareManager.java:492)
     at com.sap.ip.collaboration.gw.impl.manager.calendar.CalendarSOImpl.getAvailabilityInfo(CalendarSOImpl.java:519)
     at com.sap.ip.collaboration.gwui.api.GWUtils.getAvailability(GWUtils.java:243)
     at com.sap.ip.collaboration.gwui.api.htmlb.composite.availabilitycontrol.AvailabilityControl.fetchAppointmentInfo(AvailabilityControl.java:1374)
     at com.sap.ip.collaboration.gwui.api.wdf.availability.Availability.render(Availability.java:77)
     at com.sapportals.wdf.layout.VerticalLayout.renderControls(VerticalLayout.java:43)
     at com.sapportals.wdf.stack.Pane.render(Pane.java:155)
     at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)
     at com.sapportals.wdf.WdfCompositeController.internalRender(WdfCompositeController.java:697)
     at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:665)
     at com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfController.buildComposition(WdfController.java:90)
     at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)
     at com.sapportals.htmlb.Container.preRender(Container.java:120)
     at com.sapportals.htmlb.Container.preRender(Container.java:120)
     at com.sapportals.htmlb.Container.preRender(Container.java:120)
     at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:406)
     at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)
     at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)
     at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfPortalComponent.service(WdfPortalComponent.java:39)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
     at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(AccessController.java:246)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:219)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Thanks in advance!!
Edited by: Anna Maria on Feb 16, 2009 1:43 PM

Kavitha,
Users should be mapped to appropriate systems through a user name and password.
In your case navigate to USer Management and enter an appropriate Username and password for the system lotussystem through the User mapping tab. The User name and password would be used to logon to the system.
This should solve the problem.
Regards
Nithya

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