Problem Scheduling via cmc,multiply copies are being send

Post Author: babutang
CA Forum: Administration
hello , im Scheduling a webi report via the cmc Schedule option. Destination - Email (SMTP) The values to be used at schedule time are set manually. Schedule For option is set to be Schedule for specified user groups. The problem is that the emails recipients specified in the destination are Receiving as many copies as the user groups users. For example: if i have 6 users under "x group" which i chose at the "group Schedule For option" , each one of them will recive 6 copies of the report. if i have 3 users under "x group" each one of them will recive 3 copies of the report. hope i'm clear Enough. thank u.problem Scheduling via cmc,multiply copies are being send

Post Author: stick_slinger
CA Forum: Administration
Hi
Are you using the Job Server defaults for the Email - SMTP destination? I wouldn't use the "Schedule for" here unless you've got Universe Restrictions for these users and you're Multi-Pass Bursting the report.
Destination - Email (SMTP) untick the "Job server defaults" option
In the "To" field enter the recipient(s) email addresses - or get your email admin to create a group and then you can enter the smtp address of the group
Hope this helps you
J

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