Problem with Crystal Report Job Server Destinations

I am using Crystal Reports XI Server and I am having problems with scheduling.  I believe that the problem is that I have not enabled any destinations under the Crystal Reports Job Server.  The following is an observation list:
-Enabled and set up all destinations for other servers, such as the Destination Server.
-Have been able to use Infoview to directly email, inbox, and file save reports in different formats (I believe the Destination Server controls this, right?)
-All servers are enabled in the Central Configuration Manager
-Have been able to go into the Crystal Reports Job Server within the CMC, but I DO NOT FIND ANY destinations to enable (why is this?)
-Have not been able to schedule an instance of any report (neither email, nor inbox, nor file, ...nothing)
Could somebody please help me with this?  Is this a limitation to the Crystal Reports XI Server vs the Enterprise edition?  Is there something else I am missing?  I have never been able to successfully schedule a report.

Thank you for the input, but I have not yet solved my problem.  Please allow me to provide some additional information which may give more hints:
I have Crystal Reports XI Server R2 installed as 5 named user license (version that comes with developer)
The following servers are enabled in CMC (which is all of them)
-Input.DomainNameSQL
-DomainNameSQL.cacheserver
-DomainNameSQL.cms
-DomainNameSQL.destinationjobserver (has all destinations enabled)
-DomainNameSQL.eventserver
-DomainNameSQL.ListofValuesJobServer (no destination tab)
-DomainNameSQL.pageserver
-DomainNameSQL.programjobserver (has all destinations enabled)
-DomainNameSQL.RAS
-DomainNameSQL.reportjobserver (has destinations tab, but there are no destination entries to enable! Object type is: CrystalEnterprise.Report and detail: IDL:omg.org/CORBA/UserException:1.0
. Details: %2.'
These are the ONLY two event IDs that appear after I schedule the report instance.  No other events occur.
Are there any other logs that I can check?  How do I look up what event ID 45387 and 45385 are?
Thanks!

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    Is there a known problem when using a PostgreSQL-database to create a report with Crystal reports Plugin? When I drag a table, then occurs a error-windows, that the object can't  created.
    I have found a workaround for solving the problem. After new installing Eclipse Platform Version: 3.4.1 Build id: M20080911-1700 and Crystal reports Plugin 11.8.6.v1371 with JRE 1.6.0_01 the error message allways occurs, when I select a table from a PostgreSQL database (Version 8.2). After restarting eclipse you see the last selected tables in the field explorer and you can drag the table fields in the report. A repeated choice of the same table causes aliases for the table in the field explorer after restarting eclipse.
    Error.log:
    eclipse.buildId=M20080911-1700
    java.version=1.6.0_01
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=de_DE Command-line arguments:  -os win32 -ws win32 -arch x86
    Error
    Tue Dec 16 14:03:53 CET 2008
    Verursacht durch: java.lang.IllegalArgumentException
    com.businessobjects.crystalreports.designer.core.ReportException: java.lang.IllegalArgumentException
    at com.businessobjects.crystalreports.designer.core.ExceptionFactory.B(Unknown Source) at com.businessobjects.crystalreports.designer.core.ExceptionFactory.create(Unknown Source) at com.businessobjects.crystalreports.designer.core.elements.data.TableElement.add(Unknown Source) at com.businessobjects.crystalreports.designer.core.commands.AddCommand.doCommand(Unknown Source) at com.businessobjects.crystalreports.designer.core.commands.ReportCommand.C(Unknown Source) at com.businessobjects.crystalreports.designer.core.commands.ReportCommand.execute(Unknown Source) at com.businessobjects.crystalreports.designer.CoreCommand.execute(Unknown Source) at com.businessobjects.crystalreports.designer.dseintegration.DSEDropHandler.drop(Unknown Source) at org.eclipse.jface.util.DelegatingDropAdapter$3.run(DelegatingDropAdapter.java:211)
    at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:37)
    at org.eclipse.core.runtime.Platform.run(Platform.java:880)
    at org.eclipse.ui.internal.JFaceUtil$1.run(JFaceUtil.java:48)
    at org.eclipse.jface.util.SafeRunnable.run(SafeRunnable.java:175)
    at org.eclipse.jface.util.DelegatingDropAdapter.drop(DelegatingDropAdapter.java:209)
    at org.eclipse.swt.dnd.DNDListener.handleEvent(DNDListener.java:90)
    at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1003)
    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1027)
    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1012)
    at org.eclipse.swt.widgets.Widget.notifyListeners(Widget.java:770)
    at org.eclipse.swt.dnd.DropTarget.Drop(DropTarget.java:455)
    at org.eclipse.swt.dnd.DropTarget$3.method6(DropTarget.java:257)
    at org.eclipse.swt.internal.ole.win32.COMObject.callback6(COMObject.java:119)
    at org.eclipse.swt.internal.ole.win32.COM.DoDragDrop(Native Method) at org.eclipse.swt.dnd.DragSource.drag(DragSource.java:362)
    at org.eclipse.swt.dnd.DragSource.access$0(DragSource.java:288)
    at org.eclipse.swt.dnd.DragSource$1.handleEvent(DragSource.java:171)
    at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1003)
    at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3823)
    at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3422)
    at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2382)
    at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2346)
    at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2198)
    at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:493)
    at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:288)
    at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:488)
    at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
    at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:113)
    at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:193)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)
    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)
    at org.eclipse.equinox.launcher.Main.run(Main.java:1236)
    Caused by: com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: java.lang.IllegalArgumentException---- Error code:-2147467259 Error code name:failed at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source) at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source) at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source) at com.crystaldecisions.sdk.occa.report.application.dd.a(Unknown Source) at com.crystaldecisions.sdk.occa.report.application.ag.a(Unknown Source) at com.crystaldecisions.sdk.occa.report.application.bu.if(Unknown Source) at com.crystaldecisions.sdk.occa.report.application.bu.void(Unknown Source) at com.crystaldecisions.sdk.occa.report.application.a6.for(Unknown Source) at com.crystaldecisions.proxy.remoteagent.u.performDo(Unknown Source)
    Best Regards
    Arnold

    Your issue appears to be a Crystal Reports for Eclipse report designer thing, and not a JRC runtime thing.  The JRC runtime does support Type 4 JDBC drivers, but all modern PostgreSQL drivers are Type 4.
    The current report designer is more restrictive than the JRC runtime - and PostgreSQL, being not on the supported platforms list, has never been tested with the embedded designer.
    Unless there's anybody out there with experience with PostgreSQL and CR4E designer, who would be willing to share their experiences.
    Sincerely,
    Ted Ueda

  • Problems installing Crystal Reports 2008 Server on Windows Server 2008 serv

    I attempted to install the Crystal Reports 2008 product on one of our Windows Server 2008 servers.
    After installing disk 1
    Crystal Reports 2008 Server attempts to open up in IE...... but opens up to a blank page
    http://bmlfileserver:8080/CmcApp/
    anyone have any idea why? why does it not prompt for the second CD?
    Is this a compatibility with Windows Server 2008?

    I'm attempting to install CRS 2008 on Windows Server 2008 as well, and I'm running into a few issues.  Did you ever get yours resolved?  I started by trying to use IIS, but I'm uninstalling it completely now and will try Tomcat instead.  Which route did you go?

  • Problems starting Crystal Reports Page Server and Report Application Server

    Hi,
    We have migrated to a new server and I have re-installed our Crystal Reports Server XI R1.
    It is being installed on a Windows 2003 SBS Premium Server with MSSQL 2005 Workstation Edition
    I have been told that I need to start the following Crystal services after installation.
    1) Crystal Reports Page Server
    2) Report Application Server
    These services simply wont start
    When I try to start Crystal Reports Page Server, I get a Visual Studio Just-In-Time Debugger window that says...
    An unhandled Win32 exception occured in pageserver.exe [14892], subsequently, another window pops up [svrmgr] that says
    "The service did not respond to the start or control request in a timely fashion"
    Also, when I try to start the Report Application Server, I get another VS JIT debugger window that says
    An unhandled win32 exception occurred in crystalras.exe [12748]
    I also get the same SvcMgr Window that says..."The service did not respond to the start or control request in a timely fashion"
    Thanks all
    Paul

    Hello Paul,
    I recommend to post this question to [the dedicated BusinessObjects Enterprise Administration forum|BI Platform;.
    That forum is monitored by qualified technicians and you will get a faster response there.
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  • Problem with Crystal report viewer

    I am using Crystal viewer 2008 with Crystal report 2008.
    I am using a static parameter.  When running with viewer I can not clik on modify to change the parameter because the modify button is grey.
    Help ty.
    Also where can I read limit of using Crystal Viewer ?
    And how much to get something better ?

    You can update the parameters using Crystal Viewer 2008. I had the same problem with the "CHANGE" button being grayed out.
    Go to your Report -> Select Expert -> and now you have three choices: Record, Group, Saved Data. Put your select statement using your parameters in the Saved Data only (remove it from Record if already there).
    It works awesome and even works on dynamic parameters!

  • Paging problem with Crystal Report Viewer in VS 2013

    I am attempting to upgrade a VS 2008 project that uses a dozen plus Crystal Reports to display data for our owners.
    The problem that i am having is with navigating to other pages of any multiple page report using the paging buttons of the Report Viewer control. The report will load fine and display the first page. If I try and go to page two an overlay covers the screen and a progress graphic displays and will never go away.  I have to stop debugging the project and restart it.  I have been able to get the paging buttons to work if I click on one of the asp.net buttons that I have added to the page that run the .ShowFirstPage(), .ShowNextPage();.ShowPreviousPage(); or .ShowLastPage(); methods of the ReportViewer control.  When in click on one of these buttons an error displays within the ReportViewer control that reads simply "ERROR". From there I can click on one of the asp.net button described above and the report displays and at this time the navigation buttons work as expected.
    The parameters are being set via a series of asp controls and then stored in ViewState then passed to the ParameterFieldInfo of the ReportViewer control.
    This all works just fine in VS 2008 project but I have not been able to resolve the paging issue since upgrading.
    Does anyone have any ideas as two what may be causing this behavior?

    Thanks for your reply.
    I am on SP 9.
    I moved the block assigning the report source of the ReportViewer to the Page_Init method, but that did not change anything.
    The reports are loaded when the user clicks on a link button specifying the report that they wish to view.  In the click event of the button a method is called to set the LogOnInfo for each table of the reportsource;
    Tables  tables = reportSource.ReportDocument.Database.Tables;
    foreach ( CrystalDecisions.CrystalReports.Engine.Table table in tables ) {
    var logonInfo = table.LogOnInfo;
    logonInfo.ConnectionInfo = connectionInfo;
    table.ApplyLogOnInfo( logonInfo );
    Then all the parameters are set;
    crvReportViewer.Visible = true;
    crvReportViewer.ParameterFieldInfo.Clear();
    SetDateValuesForParameterFields();
    SetEquipClassValuesForParameterFields();
    crvReportViewer.ParameterFieldInfo = paramFields;
    crvReportViewer.ParameterFieldInfo.AddRange( equipClassParamFields );
    Session[ "CurrentReportSource" ] = crvReportViewer.ReportSource;
    Then in the Page_Init I assign the ReportSource of the ReportViewer control;
        if (Session["CurrentReportSourceId"] != null)
    crvReportViewer.ReportSource = Session["CurrentReportSource"];
    And in Page_Load;
    if ( Page.IsPostBack ) {
                    ApplicationSettings appSettings = AppConfigSettings.LoadSettings();
    connectionInfo.ServerName = appSettings.PrimarySettings.Server;
    connectionInfo.DatabaseName = appSettings.PrimarySettings.DataSource;
    connectionInfo.UserID = appSettings.PrimarySettings.UserId;
    connectionInfo.Password = appSettings.PrimarySettings.Password;
    startDate.Name = "StartDate";
    endDate.Name = "EndDate";
    trailerNumber.Name = "TrailerNumber";
    location.Name = "LocationId";
    equipClass.Name = "EquipClass";
    txtStartDate.Focus();
    When in run this the reports will populate and display the first page but if I try to navigate to another page I get a error;
    Unhandled exception at line 12, column 82761 in http://localhost:63034/aspnet_client/system_web/4_0_30319/crystalreportviewers13/allInOne.js
    0x800a138f - Java Script runtime error: Unable to get property 'length' of undefined or null reference
    And on the screen there is a wait spinner.
    This all works fine in the VS2008 project.
    Thanks,
    Shannon

  • Problem with crystal report that comes with VStudio 2008 Database edition

    Hello,
    I'm using crystal reports that comes with Visual Studio 2008 Database edition. But I'm having a problem these days. When there are more than 4 pages in the report, the summary field in the pagefooter(usually sum of data in the Details section) show 0 in the first page.It will be displaying in all other pages. I couldnt sort out the problem.I'm binding data to the report from an SQL Server 2005 table.
    Thanks in advance.I really appreciate if some one can sort out the problem quickly.

    Have not heard of the issue, but download SP1 and see if that helps:
    https://smpdl.sap-ag.de/~sapidp/012002523100009351512008E/crbasic2008sp1.exe
    Ludek
    Follow us on Twitter http://twitter.com/SAPCRNetSup

  • Landscape Problems with Crystal Reports 2008 SP3

    My initial install of Crystal Reports 2008 was SP2 (12.2.0.290).  After installing SP3 and Fix Pack 3.3, I started to experience problems with reports in landscape orientation.
    The reports are set up as 11x8.5 in landscape.  They are loaded into a third party application that uses a Crystal Reports reviewer. 
    For some printers, the reports will reset to the 11x17 page size in portrait.  For others the reports stay at 11x8.5 landscape.
    The reports are typically set up with the "No Printer (optimize for screen display)" option active, but I tried a wide range of options including setting the "Microsoft XPS Document Writer" as the reference printer to activating the "Dissociate formatting Page Size and Printer Paper Size" option.  None of this helped.
    I backed out FP3.3 and that did not help.  After I backed out SP3, the problem went away.  It seems like something changed in the SP3 release that is causing this issue.
    What's the best way to communicate this to SAP?  I would like to see this fixed in a future patch.

    My initial install of Crystal Reports 2008 was SP2 (12.2.0.290).  After installing SP3 and Fix Pack 3.3, I started to experience problems with reports in landscape orientation.
    The reports are set up as 11x8.5 in landscape.  They are loaded into a third party application that uses a Crystal Reports reviewer. 
    For some printers, the reports will reset to the 11x17 page size in portrait.  For others the reports stay at 11x8.5 landscape.
    The reports are typically set up with the "No Printer (optimize for screen display)" option active, but I tried a wide range of options including setting the "Microsoft XPS Document Writer" as the reference printer to activating the "Dissociate formatting Page Size and Printer Paper Size" option.  None of this helped.
    I backed out FP3.3 and that did not help.  After I backed out SP3, the problem went away.  It seems like something changed in the SP3 release that is causing this issue.
    What's the best way to communicate this to SAP?  I would like to see this fixed in a future patch.

  • Problem with Crystal Reports not displaying all parameter values

    Hello,
    A co-worker of mine is developing a report in Crystal version 11.5.8.826.  One of the requirements from his user is that they would like to select from a list of users for applicable criteria to appear in the report.  He created a parameter with a dynamic list of values, entered prompt group text, selected "existing" as the data source (and chose the corresponding field from the table).  This dropped the UserID field into the "value" field in the table and linked the table to the parameter.  We selected "allow multiple values" as "true" and "allow discrete values" as "true". 
    Here is the problem.  When Crystal prompts us to select the parameters, it doesn't show all of the applicable list of users (it shows 8 out of 12 users).  When we run the query in a standalone sql generating tool (Toad or Golden), we see the full list of users.  Crystal Reports appears to be filtering the selection list of users for some unknown reason.  We have tried changing most every option that we could find within the parameter, but no luck. 
    The problem definitely appears to lie within the parameter- if we run the report without the parameter, we see the full list of users.  Once we add the parameter and attempt to select one or many users, the problem appears.
    Any thoughts?  What am I missing?  Any help is appreciated.
    thanks,
    Noel

    I'll answer my own question in case somebody is curious or happens to find this message via google or another search engine.  See this link.  You need to set your upper threshold within your Registry Editor.
    http://www.crystalreportsbook.com/Forum/forum_posts.asp?TID=8029

  • Problem with crystal reports get from All in One Best Practice package

    Hi,
    I tried to use Financial Statements crystal report download from All in One Best Practice package but encounter the below errors. I followed the guide in Manual Steps for Additional Datasource Creation to set up the additional data source. When i try to preview the report, I tried to set all the value to Null but the error message still appear. I believe this has something to do with the infoset but i not sure how to resolve this. Those report which connect to infoset doesnt seem to work for me.
    Errors:
    Failed to retrive data from database. (then i press OK)
    database connector error: 'no item structure data' (then i press OK)
    database connector error: 'RFC_Closed'
    Please advice
    Thank you

    Hi Afzal,
    I think you misunderstood. The crystal report i am talking about is the 23 crystal report template i get from All in One Best Practice package. All i need to do is follow the "Quick Guide to impletement SAP Best Practices for Business Intelligence V4.31" to make those template works. For those template that connect to Database type: SAP Table, Cluster or Function, i can make those work. The problem i facing now are those template (example: Financial Statements) that connect to Database type: SAP Info sets. The error i receive are stated in my first post.
    Please advice

  • Problem with Crystal Report Viewer and Dual Monitors

    Post Author: jtgoff
    CA Forum: .NET
    Hey Guys,
    I'm running into another problem with the Crystal Report Viewer. Here's a little info before I get started, I'm developing a Windows App using WinForms in VS2005 and Crystal 11 Release 2. I'm referencing all the latest Crystal dlls from Service Pack 2 of Crystal 11 Release 2. The problem occurs when I drag my Windows Form that contains a Crystal Report Viewer onto my second monitor and try to scroll or resize it, when I try this the Report Document within the Viewer becomes glitchy, blocky, and un-readable. I drag it back onto my main monitor and perform the same actions and the Report appears perfectly fine. I notice this occurs after a number of Report Previews through my App. Initially when I start my App, I can drag the reports onto my second monitor and resize it and scroll through it no problem. However, after a number of Previews, I notice the problem occurs on my second monitor. This is a very strange bug that doesn't produce an error and appears to happen randomly. I was wondering if anyone has come across this problem, if so... Is there a solution for this?
    Thanks in advance!

    You can update the parameters using Crystal Viewer 2008. I had the same problem with the "CHANGE" button being grayed out.
    Go to your Report -> Select Expert -> and now you have three choices: Record, Group, Saved Data. Put your select statement using your parameters in the Saved Data only (remove it from Record if already there).
    It works awesome and even works on dynamic parameters!

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