Problem with custom print dialog in Illustrator cs3 on OS X

Hello Illustrator Support Forum,
I am an IT systems administrator and I have a user that has a problem when printing from Illustrator to our Ricoh photocopier. The problem is that Illustrator uses its own custom print dialog and not the default mac os x system one. This prevents the print job from going through because it does not send the required user code along with the print job.
A work around we found was to print to Adobe Distiller creating a pdf then printing from there but this definately not ideal.
Any ideas?
Thank you,
- Vince

Hi Larry,
Thanks for the tip. This makes it a bit easier of a work-around but its still not a fix for the initial problem of printing directly through Illustrator.

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