Problem with ghostscript ['Distiller' did not produce the output file ]

Hi,
We are trying to convert the checked in files to pdf using ghostscript.
The Steps i have followed in installing the Distiller
First I have installed gs8.64 and configure distiller
Refinery server--> Conversion settings --> Third-party Application Settings --> Distiller Engine --> options -->
Use GhostScript and provided the path to install dierctory as C:/Program Files/gs/gs8.64/
Installed Printer as per the pdf
Conversion Settings --> Primary web redention --> convert to pdf using third party applications
Server details:
CS: 10gr3
ghost script 8.64
Plz find the below logs details
Error Log...
Copying c:/ucm/server2/vault/~convert/idc/2/2.txt to c:/ucm/server2/vault/~convert/idc/2/temp.ps
Waiting for exclusive access on c:/ucm/server2/vault/~convert/idc/2/temp.ps
Obtained exclusive access on c:/ucm/server2/vault/~convert/idc/2/temp.ps
Waiting on Distiller
Check for file c:/ucm/server2/vault/~convert/idc/2/temp.pdf failed
'Distiller' did not produce the output file 'c:/ucm/server2/vault/~convert/idc/2/temp.pdf'.
Exception type is 'java.lang.Throwable'. Details
An error has occurred. The stack trace below shows more information.
!$Copying c:/ucm/server2/vault/~convert/idc/2/2.txt to c:/ucm/server2/vault/~convert/idc/2/temp.ps Waiting for exclusive access on c:/ucm/server2/vault/~convert/idc/2/temp.ps Obtained exclusive access on c:/ucm/server2/vault/~convert/idc/2/temp.ps Waiting on Distiller Check for file c:/ucm/server2/vault/~convert/idc/2/temp.pdf failed 'Distiller' did not produce the output file 'c:/ucm/server2/vault/~convert/idc/2/temp.pdf'. !syExceptionType,java.lang.Throwable
java.lang.Throwable
 at intradoc.common.IdcLogWriter.doMessageAppend(Unknown Source)
 at intradoc.common.Log.addMessage(Unknown Source)
 at intradoc.common.Log.errorEx2(Unknown Source)
 at intradoc.common.Log.errorEx(Unknown Source)
 at docrefinery.agent.Logger.logError(Logger.java:138)
 at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:140)
 at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:231)
 at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:144)
 at docrefinery.convert.ConversionDriver.processSubConversion(ConversionDriver.java:165)
 at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:109)
 at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:231)
 at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:144)
 at docrefinery.queue.PreConvertedRefineryQueueMonitor.handleCurrentQueueItem(PreConvertedRefineryQueueMonitor.java:204)
 at docrefinery.queue.PreConvertedRefineryQueueMonitor.monitorRefineryPreConverterQueue(PreConvertedRefineryQueueMonitor.java:125)
 at docrefinery.queue.PreConvertedRefineryQueueMonitor$1.run(PreConvertedRefineryQueueMonitor.java:93)
 at java.lang.Thread.run(Thread.java:595)
Conversion completed -- Step PostscriptToPDF forced conversion failure by conversion engine because of error: ''Distiller' did not produce the output file 'c:/ucm/server2/vault/~convert/idc/8/temp.pdf'.'. Exception type is 'java.lang.Throwable'.
Please suggest me where i am going wrong...
Thanks in advance,
Prasad V.

Hi Srinath,
Thanks for your reply. It worked fine with 8.63 version.
Is there any other way to get it worked with out installing ghostscript.exe as the client doesnt want to instal any exe file on the server as it has broader impact on other instances also, can we acheive the conversion by copying the extracted zip files of ghostscript-8.63.tar.gz .....
We tried with extracted zip files by following the below settings
Refinery server--> Conversion settings --> Third-party Application Settings --> Distiller Engine --> options -->
deselected Use GhostScript and provided the Path to generic PostScript to PDF engine D:\ghostscript\ghostscript\lib\ps2pdf14.bat
Parameters to pass to generic PostScript to PDF engine.
<$postscriptFile$> <$pdfFile$>
Path to generic PDF optimization engine.
D:\ghostscript\ghostscript\lib\pdfopt.bat
Parameters to pass to generic PDF optimization engine.
<$pdfFile$> <$optimizedPdfFile$>
Installed Printer as per the pdf
Conversion Settings --> Primary web redention --> convert to pdf using third party applications
We are getting the below error:
Waiting for exclusive access on c:/temp/idcoutput.ps
Obtained exclusive access on c:/temp/idcoutput.ps
Waiting on Distiller
Error Distilling
Exception type is 'java.lang.Throwable'. [ Details ]
An error has occurred. The stack trace below shows more information.
!$Waiting for exclusive access on c:/temp/idcoutput.ps Obtained exclusive access on c:/temp/idcoutput.ps Waiting on Distiller Error Distilling !syExceptionType,java.lang.Throwable
java.lang.Throwable
 at intradoc.common.IdcLogWriter.doMessageAppend(Unknown Source)
 at intradoc.common.Log.addMessage(Unknown Source)
 at intradoc.common.Log.errorEx2(Unknown Source)
 at intradoc.common.Log.errorEx(Unknown Source)
 at docrefinery.agent.Logger.logError(Logger.java:138)
 at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:140)
 at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:231)
 at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:144)
 at docrefinery.queue.PreConvertedRefineryQueueMonitor.handleCurrentQueueItem(PreConvertedRefineryQueueMonitor.java:204)
 at docrefinery.queue.PreConvertedRefineryQueueMonitor.monitorRefineryPreConverterQueue(PreConvertedRefineryQueueMonitor.java:125)
 at docrefinery.queue.PreConvertedRefineryQueueMonitor$1.run(PreConvertedRefineryQueueMonitor.java:93)
 at java.lang.Thread.run(Thread.java:595)
Conversion completed -- Step PostscriptToPDF forced conversion failure by conversion engine because of error: 'Error Distilling'. Exception type is 'java.lang.Throwable'.
Plz let us know if it is possible to convert the docs to pdf with out installing the ghostscript.exe file on server.
Thanks in advance,
Prasad V.

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 <rsl-url>https://ibill.mobily.com.sa/Libs/osmf_flex.4.0.0.13495.swz</rsl-url>
 <policy-file-url>https://ibill.mobily.com.sa/crossdomain.xml</policy-file-url>
 <rsl-url>osmf_flex.4.0.0.13495.swz</rsl-url>
 <policy-file-url></policy-file-url>
 </runtime-shared-library-path>
 
 <runtime-shared-library-path>
 <path-element>libs/framework.swc</path-element>
 <rsl-url>https://ibill.mobily.com.sa/Libs/framework_4.1.0.16076.swz</rsl-url>
 <policy-file-url>https://ibill.mobily.com.sa/crossdomain.xml</policy-file-url>
 <rsl-url>framework_4.1.0.16076.swz</rsl-url>
 <policy-file-url></policy-file-url>
 </runtime-shared-library-path>
 
 <runtime-shared-library-path>
 <path-element>libs/spark.swc</path-element>
 <rsl-url>https://ibill.mobily.com.sa/Libs/spark_4.1.0.16076.swz</rsl-url>
 <policy-file-url>https://ibill.mobily.com.sa/crossdomain.xml</policy-file-url>
 <rsl-url>spark_4.1.0.16076.swz</rsl-url>
 <policy-file-url></policy-file-url>
 </runtime-shared-library-path>
 
 <runtime-shared-library-path>
 <path-element>libs/sparkskins.swc</path-element>
 <rsl-url>https://ibill.mobily.com.sa/Libs/sparkskins_4.1.0.16076.swz</rsl-url>
 <policy-file-url>https://ibill.mobily.com.sa/crossdomain.xml</policy-file-url>
 <rsl-url>sparkskins_4.1.0.16076.swz</rsl-url>
 <policy-file-url></policy-file-url>
 </runtime-shared-library-path>
 
 <runtime-shared-library-path>
 <path-element>libs/rpc.swc</path-element>
 <rsl-url>https://ibill.mobily.com.sa/Libs/rpc_4.1.0.16076.swz</rsl-url>
 <policy-file-url>https://ibill.mobily.com.sa/crossdomain.xml</policy-file-url>
 <rsl-url>rpc_4.1.0.16076.swz</rsl-url>
 <policy-file-url></policy-file-url>
 </runtime-shared-library-path>
=================================================
Thanks in advance.

Please ask your question on a forum for the Flash Player

Problem with SOAP Adapter receiver not receiving the proper string

Hi friends
I have a very simple scenario as follows using SOAP Syncronous Call
SENDING SCENARIO
================
ExternalClient --> SOAP ADAPTER --> XI -> RFC ADAPTER --> ZBAPI
RECEIVING SCENARIO
==================
ZBAPI --> RFC ADAPTER --> XI --> SOAP ADAPTER --> ExternalClient
Here External Client is sending a search ID and ZBAPI searches for that record and send the FirstName and LastName.
I am using external Definitions in XSD format as follows.
INPUT XSD is
=========================================
<?xml version="1.0" encoding="ISO-8859-1"?>
<xsd:schema xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://cincom.com/xi/socrates/customerSearch" targetNamespace="http://cincom.com/xi/socrates/customerSearch">
 <xsd:element name="ZBAPI_GET_NAME">
 <xsd:complexType>
 <xsd:all>
 <xsd:element name="ID" type="xsd:integer" minOccurs="0" />
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</xsd:schema>
===========================================
Reciving XSD file has
==============================================
<?xml version="1.0" encoding="ISO-8859-1"?>
<xsd:schema xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="urn:socrates.cincom.com" targetNamespace="urn:socrates.cincom.com">
 <xsd:element name="ZBAPI_GET_NAME_RESPONSE">
 <xsd:complexType>
 <xsd:all>
 <xsd:element name="ADDRESSDATA" minOccurs="0">
 <xsd:complexType>
 <xsd:sequence>
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 <xsd:simpleType>
 <xsd:restriction base="xsd:string">
 <xsd:maxLength value="20" />
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 </xsd:simpleType>
 </xsd:element>
 <xsd:element name="LNAME" minOccurs="0">
 <xsd:simpleType>
 <xsd:restriction base="xsd:string">
 <xsd:maxLength value="20" />
 </xsd:restriction>
 </xsd:simpleType>
 </xsd:element>
 </xsd:sequence>
 </xsd:complexType>
 </xsd:element>
 </xsd:all>
 </xsd:complexType>
 </xsd:element>
</xsd:schema>
=========================================================
I HAVE TESTED THE ZBAPI AND IT WORKS WELL ON ITS OWN. ALSO I HAVE TESTED THAT THE MESSAGE SENT FROM OUTSIDE CLIENT IS REACHING BAPI. HOWEVER WHEN I GOTO 'SXMB_MONI' AND CHECK THE
XML STRING THAT THE RECIEVER IS GETTING, I SEE JUST THE FOLLOWING TWO LINES
===================================
<?xml version="1.0" encoding="UTF-8" ?>
<ns1:ZBAPI_GET_NAME_RESPONSE xmlns:ns1="urn:socrates.cincom.com" />
======================================
IF YOU NEED ANY FURTHER INFO, PLEASE LET ME KNOW.
HOPE SOME ONE CAN GUIDE ME WITH THIS PROBLEM.
THANKS IN ADVANCE
RAM

Ram
Can you pls. confirm whether the mapping of your XSD fields & BAPI fields are in same sequence. I mean hierarchy is same or not.
Just to verify, as you said you are using Sync scenario that means you are using ONE Sender Soap & ONE Reciever RFC adapter.
Regards
Lalit

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