Problem with uninstallation/reinstallation
My iTunes was crashing everytime I tried to open it, so I tried uninstalling it. It won't let me remove Quicktime or Itunes now. It says the feature I'm trying to use is a network resource that is unavailable. When I try to install itunes + quicktime, it says the older version of Quicktime couldn't be removed. It then aborts the install. Any hints on how to fix this?
It won't let me remove Quicktime or Itunes now. It says the feature I'm trying to use is a network resource that is unavailable. When I try to install itunes + quicktime, it says the older version of Quicktime couldn't be removed. It then aborts the install.
Perfect information, thank you Matt.
Download and install the Windows Installer CleanUp utility from Microsoft:
http://support.microsoft.com/kb/290301
Now run the utility ("Start > All programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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Problems with Uninstalling Rescue & Recovery
I'm trying to uninstall Rescue and Recovery since it eats up approximately 1/3 of my hard drive. However, when I try to uninstall it, the uninstallation process hangs, and I get an error message that says "nspect process has stopped working". Does anyone know what this means? Can anyone help me uninstall Rescue and Recovery?
If the files are in system volume information that means they are part of the system restore feature for Vista(I think they call this shadow storage or something like that). This is the feature that makes checkpoints every time you install or uninstall a program, just so if something goes wrong you can restore your system to the last known working point. I had the exact same problem with my storage getting eaten up. Ok so now, click on the windows icon on the bottom left of your screen, you'll see the search bar that says"start search." Type in "system restore" in that space, there should be one program that shows up called system restore go ahead and click on it. A window should pop up probably with the most recent restore point displayed. . .Ignore the checkpoint and look for blue writing that says "open system protection". Another little window pops up that's called system properties, and in that window you'll have a check in a box by whatever you named your C drive. By clicking on this box, the check disappears, which means you're turning sytem restore off(This also means you're deleting every single restore point you have saved). So before you press OK on the system properties box just make sure you don't got any major hang ups in your system. Anyway after you press OK the computer will take a little time to delete the restore points and all that space taken up by system volume information should be gone.Do a defragmentation after this and your system should feel much quicker. About your "nspect error" I know nothing about it I'm sorry. Also, I know this explanation is kind of long but I wanted to be as detailed as possible.
Edit: If my explanation doesn't help at all, take a look in here-------> http://forums.lenovo.com/lnv/board/message?board.id=Special_Interest_Utilities&thread.id=2833
Message Edited by Raijin on 02-28-2009 09:49 PM
Message Edited by Raijin on 02-28-2009 09:54 PM -
(Another) Problem with HP Photosmart - reinstallation
I have a Photosmart C5280 All-in-One and a MacBook Pro, with 2.4 GHz Intel Core 2 Duo processor, using Mac OS X 10.4.11.
Scenario this morning:
The printer will photocopy, but there is no connection between the printer and the computer, it is not a problem with the usb cable connection. The computer will not send anything to the printer to print, and the scanner will not end anything to the computer.
I repaired permissions using disk utility at least three times this morning. (I do it fairly often anyway).
Scenario now:
I have now uninstalled the software, using the HP uninstall programme, but then deleted the remaining items manually as instructed in the section on the HP site for Macs and uninstallation. I have also emptied the trash.
Sadly however, it has made absolutely no difference. Whenever I put the installation disk into the CD drive, I can only get as far as identifying the printer. There are no printers listed, and when I tick the box, it comes up with Photosmart C5200 Series, which is correct. But the next continue box is then greyed out. (I'm wondering if following the HP instructions was such a good idea now).
I am now stuck. I have uninstalled and can not reinstall. I have used these two together for the past year (or more) without any problems. When I initially installed, it worked fine. No problems at all. I have not recently changed any software or upgraded anything on the OS. The two were communicating last week, when I did some scanning and printing.
Confession: I had the first problem (no scanning/printing) a couple of weeks ago, and decided to look in trash to see if I had mistakenly got rid of something and found an hp file in there. Pulled it back out. All worked fine again. But today, total blip, and no hp files in trash.
I would be grateful if anyone could suggest a solution. I'm capable of following instructions. Oh, I have mailed Hp, but I've had no response so far. I have also looked through the stuff on here, but haven't found a similar problem, ie the connection just disappears into the ether.I had a response from HP:
1) Was the printer powered on? It needs to be turned on.
2) Was the USB plugged directly from the back on the printer to the Mac? You are not using a hub, airport or a USB cable more than 10 feet long?
3) Power cycle the printer. Disconnect the power cord from the back of the printer. Wait 10-15 seconds and reconnect the cord. Power on the printer. Was it found?
4) If not, restart the Mac. Once you are back up, if the HP setup Assistant does not automatically launch you can launch it by clicking on Hard Drive > Applications > Hewlett-Packard > Utilities or Device Utilities > HP Setup Assistant. Double click to launch. Was it found?
5) If not, plug the USB cable into a different port on the computer. Was it found?
6) If the printer is still not found, check the system profiler for the device. Click on the Blue Apple in the upper left corner, then About this Mac. On the next screen click on More Info. On the System Profiler screen, click on USB under Hardware. On the right is the printer found under USB device tree?
7) Another thing we need to check is when you installed the software did you select the correct device. The newer printer software may contain multiple products. If you did not select the correct device during the install, the computer is looking for a different device and not finding it. To check this, run the HP uninstaller. Open Hard Drive> Applications > Hewlett-Packard > HP Uninstaller. When you get to uninstall selected device, what printer is listed. If it is not you model series, run the uninstaller. Quit the uninstaller when complete, disconnect the USB cable and restart. When you back to the desktop, empty the trash, and reinstall the software. Wait for the option to select your device!
I want to be sure the troubleshooting steps I provided resolve the issue. If the issue continues, please reply to this message with the results. We will be glad to assist you further.
It was not unreasonable, but I had checked the box that said Intermediate (level of computer knowledge) - so I thought asking me if the printer was turned on/checking the ports/ etc etc was a little basic.
However on browsing this forum for similar probs I noticed a reference to Printer Setup Repair (it may have been one of your suggestions BDAqua to a different problem) so downloaded it for a free trial. Although I regularly verify and repair permissions with disk utility, I tried with Printer Setup Repair, and got this message:
Monday, December 15, 2008 12:16:04
Starting permission verification and repair, omitting localized files...
The file /private/var/log/cups/page_log is missing!
The directory /usr/include is missing!
The directory /usr/include/cups is missing!
The file /usr/include/cups/cups.h is missing!
The file /usr/include/cups/http.h is missing!
The file /usr/include/cups/image.h is missing!
The file /usr/include/cups/ipp.h is missing!
The file /usr/include/cups/language.h is missing!
The file /usr/include/cups/md5.h is missing!
The file /usr/include/cups/ppd.h is missing!
The file /usr/include/cups/raster.h is missing!
Recreating symbolic links...
Done.
Verification complete.
837 files examined. No problems were found.
11 missing files/directories found during the verification process. They may be responsible for certain printing problems. Printer Setup Repair cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files and directories are deleted when using the Reset Printing System option. These files and directories, if required, will be recreated during normal printing.
That message would explain why, the last time I had a problem, it was resolved with reinstalling OS X. What I don't understand is why a file suddenly disappears? Perhaps I need to move my queries to one about OS X? (I have OS X on my other Apple and no probs there.)
Anyway, thank you for your responses and if you have any further advice or suggestions, I would be happy to hear.
ST -
Mozilla Firefox has worked fine for several years. Beginning two days ago I would click on the desktop icon, I would see the little whirling circle for about 1 second and then nothing would happen. Later when I shut down the computer, suddenly I would see the mozilla firefox page come up for an instant and then shut down. The computer was telling me that it was open, but I couldn't see the home page or use it. Then I decided to try uninstalling it and reinstalling. The uninstall went fine. But after downloading the latest version, which my antivirus program told me was safe, the computer refused to install the executable program, telling me it was corrupt. I have already lost all my bookmarks, etc. It looks like my only solution is to use another browser. However I really prefer Mozilla. Any suggestions?
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Y have problems with Photoshop Elements 12 Bug after reinstallation complet Impossible working ??
Morning !
We have many problems with PHOTOSHOP ELEMENTS 12 ?
After installation on MAC OS X YOSEMITE .
S O S !!Exporter vers photoshop do you receive any specific error messages? In what way is Photoshop Elements 12 not working?
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Reinstallation for IOS skype. problems with groups and contacts
I was having a problem with Skype on my Iphone; new messages wouldn't load, and if they did it was around 10 minutes after they sent them. So I uninstalled the app and then reinstalled it. As soon as I logged into my account I realized most of my contacts didn't have a profile picture, nor did it have our conversations. It also got rid of all my skype groups; I still got notifications for those groups, but if I clicked on them it would bring me to a page saying that it's an empty group. Also if I get on skype on my laptop everything is fine, I still have my groups, my contacts all have pictures and our conversations are still there. I tried to reinstall it on my phone again, but this time all my groups were still gone, but different contacts wern't complete. Because I still had the contacts I tried to send a message on of my contacts that didn't have a profile picture and although it said it sent, I never got a reply. So I got on my laptop and asked if he got it, and he said he didn't. Is anyone else haing this problem? If so do you know how to fix it? Thank you
Ok I just talked to support via chat and apparently this is a known iPhone mobile App issue. This is exactly what he said to me: "I was informed that this issue already have a ticket to our engineers and they are already working on this one. This has something to do with the latest version of Skype for tablets and mobiles. We may release another version of Skype app so once an update is avaialble, update the app on your phone ASAP." Hope this ease some frustration.
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Multiple problems with Mountain Lion
I purchased OS X Mountain Lion 10.8.3 on August 23, 2012 and iPhoto '11 9.4.3 on August 22, 2012. I have started having problems last month with freezes, various Apple software not working properly, and after the last update, I no longer can access my flash drives. I recently posted about my problems with iPhoto not letting me look at individual photos and showing only the black screen with thumbnail strip on the bottom (followed the reply poster's advice, thank you, but without any luck).
Now I am having issues following the last 2 updates from Apple to my OS.
- Spotlight will only look in the web (followed the steps provided by another discussion by going to system preferences, selecting all the files/areas to exclude using the "+" sign, then using the "-" to remove all the ones in privacy to force spotlight to reindex, no luck, still not working, even unchecking the webpages box in search results)
- Extremely slow response of my iMac, for instance, looking in my Applications folder on my dock, it opens in stages with each stage getting bigger and bigger until it is open to its normal window size (hope that makes sense)
- iTunes corrupted immediately after the lastest update when I tried to create a new folder for music resulting in a corrupted iPod and having to restore the iPod and reload the iTunes and all my songs from back up
- iMac no longer recognizes any of my flash drives (the USB ports recognize my iPod, Seagate external, digital recorder, etc) but refuse to recognize my flash drives. My flash drives work fine on all other computers both Mac and PC (have a 2 Memorex, 2 PNY, and 1 Scandisk brands). I did what another poster suggested (I browsed to see what to try before posting here). When I go to disk utilities, I am unable to "verify "the flash drive and not able to "mount" it
The flash drive is grayed out as are the other steps.
I am ready to uninstall Mountain Lion and go back to the OS that my computer came with in Jan 2010. I have not had any issues with Mountain Lion until last month. I am open to suggestions and ideas, not sure what happened in May (I did not load any new software, no brown outs, black outs, nothing done differently in May that I had not been doing all along).
Thanking you in advancePlease read this whole message carefully, especially the warnings, before doing anything.
1. I can only guess which of the modifications you've made to your system is causing the problem. The changes suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, refer to its developer for support.
2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.
3. You should either remove or update the following system modification(s), if an update is available from the developer:
N/A
and definitely remove at least the following:
BlackBerry Desktop Manager
CleanMyMac
Eltima SyncMate
Seagate Storage Driver
† Sophos
† Symantec AntiVirus
4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job. I can't be more specific, because I don't install such things myself. Please do your own research.
You will generally have to reboot after uninstalling a system modification. Until you do that, the uninstallation may have no effect, or unpredictable effects.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.
Again, please don't ask me to do this research for you. You can do it better than I can, because I haven't installed the product and I may not even know what it is.
If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.
5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.
6. If you still have problems after making the suggested changes and rebooting, post again. Remember: if you don’t like the results of this procedure, you can undo it by restoring from the last backup you made before you started.
Remove the Sophos product by following the instructions on this page.
Remove the Norton/Symantec product by following the instructions on either of these pages:
Uninstalling your Norton product for Mac
Removing Symantec programs for Macintosh -
Problem with starting Flashbuilder 4.6
Hi everyone,
I hava a problem with FB 4.6, when I starting FB 4.6, it's just appreat the photo below, after 3 or 4 seconds
the application quite automatically. I don't know what's happended ? I uninstalle the FB, and reinstaller it, always
same problem ?
Anyone have idea for it ???
My computer is Mac 10.8.3, and FB include de CS Master collectionHey Man,
UR problem is with UR web.xml file, I have seen this problem many a times, I need to check the node names of UR XML file with the DTD UR using see whether all the name matches. Check even for the attributes for all the nodes U have given in web.xml file. The node names and the attribute names are very case sensitive. Let me know if U have still any problem.
Mail me to [email protected]
Thanx,
Gigi Sam Mathew -
Problems With System Configuration
System Configuration is altered and not repairable. Selective startup is persistent. Normal startup is selected, but the Apply button is greyed out, inaccessible, and system always remains in Selective startup. As a result, Current User profile is probably
corrupted. Windows Store will not install (services are corrupt, SFC and DISM did not work). Outlook profile was deleted, needed to be reinstalled, and can not receive mail. Excel math engine totals values higher than actual amounts. IE automatically signs
into all Microsoft accounts (reset to default settings worked for a log on, but automatic sign in resumed afterwards).
Are there any solutions?
Office diagnostics produced the following report.
Diagnostic Results
None of the Microsoft Office Diagnostics found any problems.
More resources
Setup Diagnostic — File corruption or altered file
The Setup Diagnostic repaired problems with your installation of Microsoft Office. Your Microsoft Office programs should now function correctly.
If your Microsoft Office programs continue to crash, the source of the problem may be a hardware failure or hardware configuration problem. Review the results of the Disk and Memory Diagnostics to determine if a hardware failure is affecting your installation
of the 2007 Office release.
More resources
Setup Diagnostic — Missing media
The Setup Diagnostic was not completed because a valid source was not found. Either the local installation source is missing, or the original source that was used to install Microsoft Office is not available to the repair process. You may need to provide
the original source to allow this diagnostic to run successfully. Valid sources for the 2007 Office release include the following:
Your 2007 Office release installation CD
An installation disk or repair CD provided by the vendor of your computer
A connection to a network installation of the 2007 Office release
After you obtain access to a valid source, run Office Diagnostics again.
More resources
Disk Diagnostic — Failure of hard disk predicted
The Self-Monitoring, Analysis, and Reporting Technology (SMART) feature of your hard disk has found errors that may indicate that the hard disk is likely to fail. SMART is a feature that some disk drive manufacturers provide to give users advance notice
of potential hard disk failure. Instability in your Microsoft Office programs may be the result of these hard disk drive errors.
Note This result can indicate a severe problem, but some hard disks may not accurately report their results.
We recommend that you do the following:
1.Back up your important data immediately.
2.Check the results of other diagnostics, and follow the instructions for resolving any issues that the other diagnostics have reported. After you resolve those issues, run Microsoft Office Diagnostics again to see if this Disk Diagnostic issue is resolved.
3.If you continue to get this result, contact someone, such as the vendor of your computer or hard disk.
More resources
Disk Diagnostic — Errors in system event log
The Disk Diagnostic found evidence of hardware errors. Instability in your Microsoft Office programs may be the result of these hardware errors.
This result occurs if one of the following has happened recently:
The Self-Monitoring, Analysis, and Reporting Technology (SMART) feature of your hard disk has found errors. SMART is a feature that some disk drive manufacturers provide to give users advance notice of potential hard disk failure.
Microsoft Office Diagnostics has found blocked-out (failed) sectors on your hard disk.
Microsoft Office has had trouble accessing files from the hard disk; it needs these files to function properly.
We recommend that you do the following:
1.Check the results of other diagnostics, and follow the instructions for resolving any issues that the diagnostics have reported. After you resolve those issues, run Microsoft Office Diagnostics again to see if this Disk Diagnostic issue is resolved.
2.If you continue to get this result, contact someone, such as the vendor of your computer or hard disk.
More resources
Memory Diagnostic — RAM failure
The Memory Diagnostic found evidence of failure in the random access memory (RAM).
We recommend that you do the following:
1.Check the results of other diagnostics, and follow the instructions for resolving any issues that the diagnostics have reported. After you resolve those issues, run Microsoft Office Diagnostics again to see if this Memory Diagnostic issue is resolved.
2.If you continue to get this result, do either of the following:
Run a Microsoft Windows memory diagnostic. For more information, see the following:
Windows Vista How do I know if my computer has a memory problem?
Microsoft Windows XP Windows Memory Diagnostic
Contact someone, such as the vendor of your computer or RAM.
More resources
Memory Diagnostic — User is not an administrator
The Memory Diagnostic was unable to run because you do not have administrative rights on this computer. To successfully run the Memory Diagnostic, someone with administrative rights must log on to this computer and run Microsoft Office Diagnostics.
More resources
Update Diagnostic — Installation is out of date
The Update Diagnostic determined that your installation of Microsoft Office does not have the latest service packs installed. Installing service packs improves stability. We recommend that you visit Downloads on Microsoft Office Online, and then, under Office
Update, click Check for Updates.
More resources
Compatibility Diagnostic — Conflicting versions of Outlook found
The Compatibility Diagnostic identified conflicting versions of Microsoft Office Outlook. To remove the version of Outlook from your computer that you do not want, do the following:
Microsoft Windows Vista
1.Click the Start button, and then click Control Panel.
2.Click Uninstall a program.
Note In Classic view, double-click Programs and Features.
3.Select the version of Outlook that you do not want, and then click Uninstall.
Microsoft Windows XP
1.Click Start, and then click Control Panel.
2.Double-click Add or Remove Programs.
3.Select the version of Outlook that you do not want, and then click Remove.
More resourcesCheck disk and memory diagnostics found no errors.
SFC and DISM listed errors when performed in diagnostic start up. Commands changed from previous attempts. Before SFC and DISM only had to be entered as SFC and DISM. Presently, additional commands are required.
Log Name: Microsoft-Windows-MemoryDiagnostics-Results/Debug
Source: Microsoft-Windows-MemoryDiagnostics-Results
Date: 8/21/2014 12:51:09 PM
Event ID: 2001
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: TAS
Description:
Windows Memory Diagnostic results
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-MemoryDiagnostics-Results" Guid="{5F92BC59-248F-4111-86A9-E393E12C6139}" />
<EventID>2001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-08-21T16:51:09.612555200Z" />
<EventRecordID>1</EventRecordID>
<Correlation />
<Execution ProcessID="5296" ThreadID="5300" />
<Channel>Microsoft-Windows-MemoryDiagnostics-Results/Debug</Channel>
<Computer>TAS</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<Results xmlns="http://manifests.microsoft.com/win/2005/08/windows/Reliability/Postboot/Events">
<MemDiagRawData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emDiagRawData>
</Results>
</UserData>
</Event>
Windows Resource Protection could not start the repair service.
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>DISM
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
DISM.exe [dism_options] {Imaging_command} [<Imaging_arguments>]
DISM.exe {/Image:<path_to_offline_image> | /Online} [dism_options]
{servicing_command} [<servicing_arguments>]
DESCRIPTION:
DISM enumerates, installs, uninstalls, configures, and updates features
and packages in Windows images. The commands that are available depend
on the image being serviced and whether the image is offline or running.
GENERIC IMAGING COMMANDS:
/Get-MountedImageInfo - Displays information about mounted WIM and VHD images.
/Get-ImageInfo - Displays information about images in a WIM or VHD file.
/Commit-Image - Saves changes to a mounted WIM or VHD image.
/Unmount-Image - Unmounts a mounted WIM or VHD image.
/Mount-Image - Mounts an image from a WIM or VHD file.
/Remount-Image - Recovers an orphaned image mount directory.
/Cleanup-Mountpoints - Deletes resources associated with corrupted mounted images.
WIM COMMANDS:
/Capture-CustomImage - Captures customizations into a delta WIM file on a WIM Boot system. Captured directories include all subfolders and data.
/Get-WIMBootEntry - Displays WIMBoot configuration entries for the specified disk volume.
/Update-WIMBootEntry - Updates WIMBoot configuration entry for the specified disk volume.
/List-Image - Displays a list of the files and folders in a
specified image.
/Delete-Image - Deletes the specified volume image from a WIM file
that has multiple volume images.
/Split-Image - Splits an existing .wim file into multiple
read-only split WIM (SWM) files.
/Export-Image - Exports a copy of the specified image to another
file.
/Append-Image - Adds another image to a WIM file.
/Capture-Image - Captures an image of a drive into a new WIM file. Captured directories include all subfolders and data.
/Apply-Image - Applies an image.
/Get-MountedWimInfo - Displays information about mounted WIM images.
/Get-WimInfo - Displays information about images in a WIM file.
/Commit-Wim - Saves changes to a mounted WIM image.
/Unmount-Wim - Unmounts a mounted WIM image.
/Mount-Wim - Mounts an image from a WIM file.
/Remount-Wim - Recovers an orphaned WIM mount directory.
/Cleanup-Wim - Deletes resources associated with mounted WIM images that are corrupted.
IMAGE SPECIFICATIONS:
/Online - Targets the running operating system.
/Image - Specifies the path to the root directory of an offline Windows image.
DISM OPTIONS:
/English - Displays command line output in English.
/Format - Specifies the report output format.
/WinDir - Specifies the path to the Windows directory.
/SysDriveDir - Specifies the path to the system-loader file named BootMgr.
/LogPath - Specifies the logfile path.
/LogLevel - Specifies the output level shown in the log (1-4).
/NoRestart - Suppresses automatic reboots and reboot prompts.
/Quiet - Suppresses all output except for error messages.
/ScratchDir - Specifies the path to a scratch directory.
For more information about these DISM options and their arguments, specify an option immediately before /?.
Examples:
DISM.exe /Mount-Wim /?
DISM.exe /ScratchDir /?
DISM.exe /Image:C:\test\offline /?
DISM.exe /Online /?
C:\WINDOWS\system32>DISM.exe /English
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Error: 1639
No DISM options were specified on the command-line.
Run DISM with a command-line option specified, such as /Image or /Online. For more information, refer to the help by running DISM.exe /?.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log -
Problem with installing IOS and ejecting CD
Hi guys,
I have a problem here where my computer got stolen from my house. The police were able to cease it back but they have to reformat everything. The Imac came back but there were no IOS in it (blank harddisk). I put in the CD that comes with the computer when I bought it.
However, Imac wouldnt read the cd and it would not eject the disc for me too. Can anyone please advice of how I can eject the cd and reinstalling it please?
PS: I have not mac keyboard or mouse as well as it was stolen and they were unable to retreive it.
Thanks in advance
NickOk well I went ahead and picked through the different boards here and found my answers. You have to uninstall the security patch that is causing the problem with QuickTime. You still can’t use the latest version of I-tunes. You will have to use 6.0.4.2 which is what came on the CD with my I-Pod (if you update your I-Pod beyond a certain version it wont work right with I-Tunes) I also completely uninstalled I-Tunes and QuickTime from my computer by using a install clean up program form Microsoft. After everything was uninstalled I used the instructions on how to turn off conflicting programs to make sure the reinstalls went smooth. Here are the three postings I read to get the information I needed.
http://discussions.apple.com/thread.jspa?messageID=2541112� (Security Patch)
http://discussions.apple.com/thread.jspa?threadID=493515&tstart=15 (Installer Cleanup)
http://discussions.apple.com/thread.jspa?messageID=2469661� (More on Security Patch)
I hope they fix the 64 bit problem soon. -
Problem with iTunes in Windows XP
I am having a problem loading iTunes in Windows XP service pack 2. Every time I click on it, it seems to load for a little while, and then a window pops up saying "iTunes has encountered a problem and needs to close". When I clicked on the details tab, it showed me a bunch of stuff I couldn't understand. Here's what it said:
AppName: itunes.exe
AppVer:7.6.2.9
ModName: unknown
ModVer: 0.0.0.0
Offset: 00000000
How do I get iTunes to work right?The first question, Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter
These are know to cause troubel with Quicktime and must be uninstalled before proceding.
It is also a good idea to go to your Control Panel and try to launch QUicktime preferences - you need to be in classic view to see it.
Post any error message in full. This error message can give a clue to the presence of problem codecs if you are not sure.
Next do a removal of Quicktime with installer cleanup, followed by an install of the latest version.
I will give a method for complete removal, cleanup and reinstall of iTunes, Quicktime and related components, but in your case it may be possible to just do the QUicktime part. Don't forget to delete the recommended files from your system32 folder.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes. -
I'm having lots of problems with my Macbook, don't know where to start.
I've got an Intel Core 2 Duo Macbook, about 4-5 years old, running 10.5.8. It's set up with two logins, one each for my wife and I. We're having problems with several things:
Every time I open a PDF, Acrobat asks for my administrator password and reinstalls itself.
We use OpenOffice - but every time we quit the application, it opens right up again and recovers the last doc we were working on.
We use two airport express routers - one to create the wireless network and run the printer, one to stream music to the stereo, mostly via Airfoil. It seems overly complex, but the cable comes in one end of the house through the basement, and the stereo is at the other end of the house upstairs, and it worked fine until last week. We've lost contact with the stereo AX, and even plugged in with an ethernet cable I can't set it up - I can go through the menus, and when I try to finalize everything it just sits there blinking amber and eventually I lose the connection with the AX in the basement too - but I get it back upon restarting the computer.
My wife is having problems with copying and pasting in Firefox/Yahoo mail using her login, but I can't duplicate them in mine.
Firefox forgets things in my login that it remembers in hers - like it won't ever open to my homepage, always the "thanks for updating" page. I've googled that and found a few references to the problem, and tips for fixing it (deleting a few files), but they haven't worked for me.
We have intermittent problems with permissions - occasionally I can't write to a folder I created.
In the past I've been able to download HD video direct (without converting) from my Panasonic Lumix LX-5 camera through iMovie, but last time I tried the files were greyed out and unavailable.
A few months back everything froze and it wouldn't start up. A friend, who is a Mac IT guy, had a look at it and reinstalled the system, and it's worked ok since, with the exceptions noted above. We do back up regularly with Time Machine, and for most of the time I've had the macbook I used Saphos antivirus, until I read it could cause problems with Time Machine, at which point I uninstalled it.
I'm not a computer guy, I just want to have a reliable machine I can use every day without having to sit down and reconfigure some settings to get it to work. I have no idea whether these problems are related, or totally random, or a result of something I did. I half want to just forget it and replace the laptop and the one AX I can't get to work, but if it's a relatively simple fix, I'd realy prefer not to spend the money right now.
Any recomendations would be appreciated, and feel free to ask for further information - hopefully I'll be able to provide it!
AndrewJust curious. Have you opened disk utilities application in the utility folder and select your drive, and run repair permissions. This may or may not help. It also may take awhile if it has never been done. Good luck!
-
I need advise and help with this problem .
First , I have been with Mac for many years ( 14 to be exact ) I do have some knowledge and understanding of Apple product .
At the present time I'm having lots of problems with the router so I was looking in to some info , and come across one web site regarding : port forwarding , IP addresses .
In my frustration , amongst lots of open web pages tutorials and other useless information , I come across innocent looking link and software to installed called Genieo , which suppose to help with any router .
Software ask for permission to install , and about 30 % in , my instinct was telling me , there is something not right . I stop installation . Delete everything , look for any
trace in Spotlight , Library . Nothing could be find .
Now , every time I open Safari , Firefox or Chrome , it will open in my home page , but when I start looking for something in steed of Google page , there is
''search.genieo.com'' page acting like a Google . I try again to get raid of this but I can not find solution .
With more research , again using genieo.com search eng. there is lots of articles and warnings . From that I learn do not use uninstall software , because doing this will install more things where it come from.
I do have AppleCare support but its to late to phone them , so maybe there some people with knowledge , how to get this of my computer
Any help is welcome , English is my learned language , you may notice this , so I'm not that quick with the respondGenieo definitely doesn't help with your router. It's just adware, and has no benefit to you at all. They scammed you so that they could display their ads on your computer.
To remove it, see:
http://www.thesafemac.com/arg-genieo/
Do not use the Genieo uninstaller! -
Is Anyone Else Having Problems With 10.6.1 Freezing?
Is anyone else having problems with iTunes 10.6.1 freezing? On a perfectly-maintained Windows PC, 10.6.1 is suddenly freezing for no reason. This means that my iPhone or iPad can't be synchronized.
From my experience, involving three hours of troubleshooting using Apple's tutorials, without help from Apple:
1. Do the steps here to remove and reinstall all Apple software on your machine, "Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP," at http://support.apple.com/kb/HT1925.
2. If you care, they don't tell you or ask you to uninstall MobileMe in those steps.
3. After I did as they wrote to do, iTunes wouldn't recognize either my iPhone or iPad. On my own I found that Applie's software reinstallation failed to install the Apple Mobile Device Software Driver. So I followed the steps at, "iOS: Device not recognized in iTunes for Windows," which took me 25 minutes alone to find. See http://support.apple.com/kb/TS1538
Those steps solved everything and iTunes is now back to normal. -
Trying to download iOS 5 it says there is a problem with my Windows Installer Package?Help?
I'm trying to download the iOS 5 and I get almost all the way done but then it stops when it's on Status and goes to an error and says "There is a problem with this windows Installer Package. A program run as part of the set up did not finish as expected. Contact your support personnel or package vendor." I have a windows vista computer.. but it should be able to run on it...
Any ideas on how to fix this??
Thanks!!'NOsaint09' - I was getting your same error message trying to install the iTunes 10.5 update on my Windows XP machine (in order to install iOS 5 on my iPhone 4). Tried uninstalling and reinstalling iTunes several times to no avail - same message, no install.
Well, after reading the above post by 'wiss...' i went to start Apple Software Update and was getting another (very cryptic) error message just trying to start ASU. I thought perhaps the problem with this program was causing iTunes 10.5 not to install - so I went to uninstall Apple Software Update using Windows Add/Remove Programs, and got another error message (not allowing the uninstall)!
Knowing there are programs out there just for the purpose of doing a forced & thorough uninstall, I search Cnet Downloads for the best free Uninstaller and downloaded Revo Uninstaller. Used Revo to uninstall Apple Software Update (and all associated files/data it found in registry).
Then to be sure, ran Disk Cleanup in windows to empty the Temp files/folders and Restarted the computer.
Finally, I ran the iTunes Setup.exe for 10.5 and it installed successfully!! Woohoo! I hope my experience may help others with similar troubles!
And thanks to Wiss for directing me to the problematic ASU program!
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