Problematic Broadband from Day One

Well...
Today I switched from another broadband provider to BT.
Initially I was very very inpressed, stable line and speeds of around 4.8mbps. Minimal errors and no lag etc. Very good.
At 6pm (as it happens BTs "high" time) my connection goes haywire. My connection lasts no longer than 2 minutes, then it drops and I have hundreds of thousends or CRC and FEC errors on the line.
I contacted technical support, there single and only answer was "Well your in your stabilisation period". Yes, I am. But my broadband should still be usable and not drop out every 2 minutes.
Help guys?
Currently...
ADSL Line Status
Connection information
Line state: Connected
Connection time: 0 day, 00:01:20
Downstream: 3,648 Kbps
Upstream: 448 Kbps
ADSL settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 9.6 dB / 18.0 dB
Line attenuation (Down/Up): 53.5 dB / 30.5 dB
Output power (Down/Up): 19.2 dBm / 12.6 dBm
FEC Events (Down/Up): 819928 / 87
CRC Events (Down/Up): 8952 / 91
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 18080 / 25
Error Seconds (Local/Remote): 0 / 0

1. Best Effort Test: -provides background information.
Download Speed
286 Kbps
0 Kbps
4 Mbps
Max Achievable Speed
Download speedachieved during the test was - 286 Kbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 3.33 Mbps
2. Upstream Test: -provides background information.
Upload Speed
364 Kbps
0 Kbps
448 Kbps
Max Achievable Speed
Upload speed achieved during the test was - 364Kbps
Additional Information:
Upstream Rate IP profile on your line is - 448 Kbps
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.

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Oberus,
We're very sorry for the troubles you're having getting your messages to your customers. We're happy to help. We will escalate this to the proper group for review. Thanks for your patience as we investigate and escalate this issue. ~Ian
Ian_VZ
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Inbuilt speakers, microphone & SD card reader slot is not working from day one

Dear friend
I bought my HP mini (model no. Hp Mini 110-3009TU; Sr. No. CNC02139GY) on 14th august 2010 from Home Comforts, MP Nagar Bhaopl, Madhya Pradesh, India. I bought it without any operating system and installed Linux [Ubuntu 10.04 (lucid)] on it. I'd like to inform you that it has two problems form day one.
First problem is with inbuilt speakers & microphone, which are not functioning. However my headphone are working with this laptop. So I believe there is no problem with sound related driver. I think it is a hardware problem.
Second problem is in SD card reader slot, which doesn't read inserted SD card.
I've gone to HP service centre situated in MP Nagar, Bhopal, Madhya Pradesh, India. Experts over there said that they'll have to formate existing operating system (Linux) and need to install Windows to 'check' whether the said hardware(speakers, microphone & SD card reader) are working or not. Otherwise I've to bring one more laptop so same brand and same model, then only they can check by replacing parts.
Both the options they'd given were ridiculous! I didn't understood why they are forcing me to install Windows?
If HP is also selling laptops without any operating system, then it means the costumer is free to install any operating system of his/her choice. And why should I bring one more laptop? Doesn't your service centre equipped with proper instruments and expertise to check hardware of a laptop?
Pretty girls working in your service centre were totally unaware of card reader – how does it functions?
Even they didn't had any SD card to insert and check.
One among them told me in soft voice: “Sir, you'll have to purchase one 'Jack' for this.” When I inquired further what is 'Jack' and why should I have to purchase it when all other laptops doesn't need such jack? She gone mute as my inbuilt speakers.
Even if I do allow your service centre to install Windows to try out whether speakers, microphone and card reader is working or not, its sure 'experts' at your service centre will install pirated version of Windows. Is it not a malpractice? Does HP allow its service centre to do so??
And further, even if I ignore your malfunctioning for my benefit, could your service centre assure me that inbuilt speakers, microphone and card reader will function properly in Linux as well. Because I would like to continue using Linux.
I request you to look into the matter and tell me what to do.
regards,
amit kohli
[email protected]

Anyone know how much it typically costs to replace the card reader hardware? Mine isn't reading, however I reason to believe the hardware was damaged.
Angela Term Life

Super slow from day one Broadband.

Having changed from Tiscali a few weeks ago having a constant 4/5m+mb ...was promised better things by the BT gent on the phone....but since changing highest speed ever barely 1mb how frustrating is that ....Helpppppppppppppppp ?
[url=http://www.thinkbroadband.com/speedtest/results/id/128514100865683727648.html][img]http://www.thinkbroadband.com/speedtest/button/128514100865683727648.png[/img][/url]
this tester same as BT,s one up and down less than 1mb constantly.

<script src="x-javascript/image.handler.js" type="text/javascript"></script> <script src="x-javascript/starttest.js" type="text/javascript"></script> <script src="x-javascript/speed.test.js" type="text/javascript"></script> <script src="x-javascript/cookie.js" type="text/javascript"></script> <script></script>
FAQ
<script></script> Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
1009 Kbps
0 Kbps
1000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1009 Kbps
For your connection, the acceptable range of speedsis 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :9720 Kbps(DOWN-STREAM), 1160 Kbps(UP-STREAM)
IP Profile for your line is - 1000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 18.53:19.98:61.49 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
872 Kbps
0 Kbps
1160 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 872 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1160 Kbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
Please visit FAQ section if you are unable To understand the test results.
<script src="x-javascript/wz_tooltip.js" type="text/javascript"></script>
Notes:
The Download Speed is the average rate that was achieved during this test.
Notes:Your line is configured to the maximum rate that it can support or at your chosen fixed rate, this is known as the line rate and would be viewed through your CPE software or in your router configuration.
Your IP profile is always less than the line rate and is normal on any network.
The Upstream Test rate figure quoted will always be smaller than the assured rate profile. This is because in order for the throughput to reach its destination, it requires an overhead which explains the difference between the two.
Notes:
If your download speed lies in this range then your connection seems to be working fine.
Notes:
The Download Speed is the average rate that was achieved during this test.
Notes:Your line is configured to the maximum rate that it can support or at your chosen fixed rate, this is known as the line rate and would be viewed through your CPE software or in your router configuration.
Your IP profile is always less than the line rate and is normal on any network.
<script></script> <script src="x-javascript/wz_tooltip.js" type="text/javascript"></script> <script src="x-javascript/continue.js" type="text/javascript"></script>

I performed latest software update yesterday 17.2.12 and now my 27 inch imac will not boot up i have had a few problems from day one,not very impressed so far with the imac.

THE OTHER PROBLEMS PRIOR TO THIS ARE
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2.VERY SLOW PERFORMING TASKS
I PURCHASED THIS PRODUCT FOR MY SONS THEY LOVE THE IMAC IN REGARDS TO SOFTWARE eg (IMOVIE ) BUT AS FAR AS
THE PERFORMANCE THEY ARE NOT HAPPY........IN THIS DAY AND AGE YOU JUST WANT A RELIABLE MACHINE THAT PERFORMS.
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The guys at the Genius Bar actually are Geniuses! They told me that in fact my iMac was one of the first generation and the main board had fried to they way the fan cooled it off. They said the problem was fixed with the second generation iMacs.
They took the computer in, i was 1 month away from the 3 year warranty date, and they are replacing the board and the DVD drive that is not working at no charge!
i'll have it back in 5 days.
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Sync not working seems snyc has been a problem from day one and has never been fixed.

I have been trying to get sync to work for a long time and it just won't. I have deleted my accounts and redid them with the new version of sync and still not working. I just get errors saying it can't sync. I can log in but don't matter. Please fix your sync. i have tried firefox, firefox beta and now Aurora.

Since I switched back to firefox beta from Aurora I can't reproduce the error but it would just pop up at the bottom of the browser with an error saying Can't sync. I don't remember what the wording was I think it could not contact the server. But now that I went back to the beta its using the old sync and there is no way to set up with the new sync. This old version uses the pairing a device with code. I can't set that one up becuase all old accounts have been deleted and a new one created with the new sycn. It uses email and a password. There is no place to sign in with firefox or firefox beta for the new sync accounts. I went to Aurora because the old sync would not work either. I have tried everything your forms offered and nothing works. I kept getting can't sync and or can't sign in bad user name or password and I have the correct info. Your sync sucks it never works right and has been like this for a long time. I am now back on firefox beta but I do miss the new feathers in Aurora. So I have to just not use your sync and back up daily my bookmarks. And now I can't log into sync from here https://account.services.mozilla.com/ because it now says user name and or password not right and it is right. This is why using your sync is just not worth the frustration.

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It looks like this is a giant forum full of people having problems so I is hard to know whether or not someone has posted the same problems as me. If so please point me in the right direction.
We have Exchange 2003 on Windows Server 2003. I am the Exchange admin but I am a bit of a layman.
The exchange server works fine for my old WinMo phone, my boss’ iPhone and other blackberry devices.
When I got the Pre I had an issue with it showing me email, I could see the header but no message. An error would occur about timing out downloading the message body.
After adding and removing the account more times than I can count that behavior has gone away. Now I get random syncing. Sometimes it syncs emails and calendar, sometimes it does not. Most of time it is "stuck" with emails that don't exist in my mailbox any more, and getting new messages on top of them. I have called Palm countless times, they have promised me callbacks on at least 3 occasions and I have never received a call. I was told that the 1.0.3 update would fix my issue and it did not. I was told that checking an option on the exchange server to allow devices that do not meet all security requirements would fix my problem and it did not.
I have tried doing a reset on my phone, I have deleted my email box on the exchange server twice. Exchange would work for about 24 hours after deleting and recreating the mailbox then it would stop working again. Randomly syncing or getting "stuck". Yesterday my battery completely drained in 2 hours because EAS was trying to sync my mailbox and I guess failed. There are no errors on the phone or the exchange server.
Being an exchange and system admin getting my email from the exchange server is vital. I am able to work around this in my email using IMAP which works fine, but that does not fix my calendar. The EAS issue is draining my battery badly (my wife has a Pre without exchange and her battery lasts way longer than mine)
Does anyone have a fix, a workaround or a phone number to a native english speaker at Palm that can help?
Post relates to: Pre p100eww (Sprint)
Message Edited by CoMiGa on 06-26-2009 07:52 PM

Jeffro,
Thank you for your reply. I've looked at the server and it is clean. There is nothing useful in the event viewer, no errors, no messages, nothing even related to my phone. I am supposed to call Palm back and let them know the results of their last attempt, setting the exchange server option to allow devices that don't meet all security requirements to connect. As of this morning my phone is still in the "stuck" state with old messages that are no longer in my mailbox on the bottom and new messages on top (which is better than no new messages at all)
On a semi-related note my wife had her first email problem today. Her Gmail did not check all night for some reason so when she went into it this morning it downloaded dozens of emails.

HT4061 can't get into my ipad, enter passcode. I never had a passcode from day one

I can not get into my iPad. The iPad is saying Enter Passcode. I thought they ment my Password so I tried meny times then it kiked me out. I never did have a Passcode at anytime.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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SWAP device from day-one; How could that be ?

I bought in Feb.2011 a C7-00 in Singapore.
I updated it to Anna in July 2011.
Device never went to NCC, never had any problem, raisonably happy so far.
Today I learn my device product code is 059B899, which is equal to SWAP... And I cannot upgrade to Belle ?!
How could that be ?!
Regards,

ktylife wrote:
I bought in Feb.2011 a C7-00 in Singapore.
I updated it to Anna in July 2011.
Device never went to NCC, never had any problem, raisonably happy so far.
Today I learn my device product code is 059B899, which is equal to SWAP... And I cannot upgrade to Belle ?!
How could that be ?!
Regards,
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It's quite possible that the store you bought the phone from has sold you a refurbished unit and not a brand new mobile phone, hence the SWAP device status of the product code.
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Ray.
Ray.

All of a sudden I have tryout apps and I've been a Cloud subscriber from day one.

I downloaded and installed Muse. Now most of my Cloud Apps think I have a Tryout version and ask me to sign in to my account. Doing so does not clear the problem.
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Just got a notice that Adobe charged my CC for the next month's rent so that shouldn't be an issue.

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I spent an hour on hold until I could talk with a support person who took control of my computer and discovered the problem. He manually reset my Cloud subscription for one program and then the correction automatically spread through my downloaded Cloud programs. Sounds to me like anytime I start a Cloud program, it checks in with the head office.
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Can anyone help me with "An error occurred while gathering user information".
TVSU was not working with factory installed version and it is not working with the newest version, always with the same error. I had a random shutdown & melted speaker problem with my T400s so resolving this issue was not my priority, now it is
I have Windows 7 and TVSU 4.0.0024
Thanks

Hi,
Check the following registry keys (or similar)
HKLM\HARDWARE\ACPI\DSDT\LENOVO\
HKLM\HARDWARE\ACPI\FADT\LENOVO\
HKLM\HARDWARE\ACPI\RSDT\LENOVO\
They should be in the form of your model number without the hyphen and not TP-xx___
An example would be: 8919Y16
Also check following registy key:
HKEY_LOCAL_MACHINE\SOFTWARE\Lenovo\System Update\Preferences\UCSettings\RunTime\MTM
if it's showing your correct MTM number and under it also the NLSOS and the rest.
Let me know if these reg keys are fine on your system
<maybe a short reg export would be fine>
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Iphone 5 makes a rattling noise from day 1, the replacement also makes this similar noise. customer care can provide me with another replacement but can not promise if the new replacement will have this noise or not. can i get a refund ?

my iphone 5 from day one makes a rattling noise when you shake the device.
the replacement i recieved also makes the similar rattling noise, apple calls it a "common problem" and says its the autofocus of the camera which makes the noise, but people i know are not experiencing any such noise in their evices, hence its not their in all the iphone.
honestly investing Rs 45000 in india i dont expect my device to have a stupid defect as this one,
In my latest conversation i have had with a senior representative of apple care iv been given an option to have anpther replacement but they cant promise me that the new replacemnt will have no such rattling noise it might be even worse.
since apple cant promise me a replacement without any such noise and my device is not even 90 days old, and since apple calls it a common problem in iphone5 is it possible that they give me replacement of 5c or 5s and il pay the difference in price or just have a refund ? since they cant provide me with a solution and keeping this device with this defect is not a solution with me.

Sorry if it's over 14 days apple does not refund the device, just sit tight and keep on asking for a device that doesn't rattle, be firm but polite about your position on the matter.
Politeness works wonders

How can i say yes to automatic updates when they stop my wireless dlink to Virgin home broadband from getting on the internet and then i have to do a system restore to the day before the update to get it back to normal?!? Frustrated

how can i say yes to automatic updates when they stop my wireless dlink to Virgin home broadband from getting on the internet and then i have to do a system restore to the day before the update to get it back to normal?!? Frustrated
== This happened ==
Not sure how often
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http://roaringapps.com/apps:table
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https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
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My location service is not working from the day one the response is that (cannot able to determine the location) .What can i need to do to see my location in maps and other application even the location services is enabled in the settings?

From the day one the response is that (cannot able to determine the location) while using ios5.1 .What can i need to do to see my location in maps and other application even the location services is enabled in the settings?.Which means that is there is any problem in my ipad ? currently running on IOS 6.

Your location is determined from a location database which contains the MAC addresses of routers and their physical location. A MAC address is a unique number which is built-in to all network devices when manufactured. The database is built and updated by actually driving around and mapping router locations.
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Problematic Broadband from Day One

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