Problems after porting Call Sign number.

We have today ported our Callsign number from BT to a VOIP provider as we are moving.
The ported number works fine
Our main number is now not working. All I get from "Inidian Telecom" is the network is working correctly & everything is fine. We can send an engineer but may need to charge!
I get a dial tone, the problem is when we try & dial out or dial in we get nothing but a bleeping.
Talking to the call center is like talking to a scripted brick wall.

MartyUK wrote:
Correct it isn't my number.
That would be great but we are not moving until the 12th of March and it seems BT have screwed up.
We are not taking the current number with us as we are moving 100 miles away.
I'm glad the broadband is still working
Anyway I can get the number reconnected until the 12th March?
I would not rely on the broadband to keep working, as if there is a cease order for it, then that will go as well.
The change of number to the "stopped line" would have been done automatically, as you are not taking the number with you.
As for the possibility of getting it re-instated, you would have to ask one of the BT Care Team to take a look on the system, to see what has happened.
If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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