Problems Downloading PDF Doc

I have a issue downloading PDF docs on my ipad air from my bank website. I am working on the website inside the Epson Iprint app and I have tried
separately within the Chrome Browser app.
When I press the doc button to download I get the revolving icon but only for a few seconds. Looking for the doc in the ibooks app I cannot find it nor anywhere else.
I am new to Apple my ipad has 8.1 os. I have previously successfully downloaded PDF docs from emails and websites in the Chrome Browser .
Could it be a bank website issue or is there a more simple explanation?
Many thanks
G

Sorted.
i have discovered I need to work in Safari Browser with pop ups unblock and then I can go to the webpage PDFs button get the option to open in iBooks. The PDFs doc is then available. Alls well that ends well.
G

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