Problems printing on HP ColorJet - always reverts to greyscale

Hi all,
I have a user with a G4 Mac Mini running 10.4. For some reason, her computer will randomly switch greyscale on and items will come out black and white instead of color. It seems to happen with random apps, but is most common in Word. This doesn't happen with other users running 10.4. Does anyone have an idea as to what is causing this?

Have you saved presets (Print dialog)? Do you use Page setup before printing (select format for-)?

Similar Messages

  • Mandatory profile: default printer always reverts to last installed printer

    The only constant is: the last installed printer stays as the default printer (user can install it). How is that tracked by the system? I cannot find it anywhere.
    example printer A, then B is installed. Printer B always reverts to being the default on reboot.
    a. not using gpp/gpo to set printers (several thousand pcs, about 800 printers, difference preferences in each department etc)
    b. from what I have read, it is normal for the mandatory profile to revert back on reboot/logoff any changes to the default printer made by the user.
    c. I have tried changing registry keys for .default, the current user, which the current user (mandatory profile autologin) does not pull from .default or anywhere else I can seed.
    d. the mandatory profile itself is clean the common registry keys are empty (changing these keys to your desired printer does not resolve the issue, they revert on reboot to last installed printer)
    ...\Software\Microsoft\Windows NT\CurrentVersion\Devices]
    ....Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts
    ...Software\Microsoft\Windows NT\CurrentVersion\Windows (Device key is blank)
    e. commands do not stick (Tried from powershell, vp, command prompt etc) such as:
    rundll32 printui.dll,PrintUIEntry /dl /n "pritnername" /q
    "ntprint /setdefault name=<printer name>
    ntprint /setdefault name=<printer name>
    Read more :
    http://www.ehow.com/how_7258789_add-default-printer-new-users.html

    Hi,
    Please allow me to clear the current situation:
    1. We are using mandatory profile, and the default printer is not configured into the profile settings;
    2. Every time when installing a new printer, it will change to the default one;
    3. Using command line to set the default printer won't work here;
    If anything misunderstood, please feel free to let me know.
    So how do we install the new printer here? Any settings that we may choose to set the newly installed as the default?
    Might we consider to let the user choose which printer to be set as default using scripts? See if this blog could help:
    How Can I Let Users Choose a Default Printer From a List of Printers?
    If the default printer is not configured into the profile settings, and no GPP configured here, how was the default printer installed?
    Besides, for domain printer issue, we have a better forum to seek help with:
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winserverprint
    Best regards
    Michael Shao
    TechNet Community Support

  • I don't know if this is a Firefox problem so I ask, When printing how come it always prints so small I nearly need a magnafing glass? Is this caused by something else I may have set incorrectly? help please, from a very satisfied Firefox user

    I don't know if this is a Firefox problem so I ask, When printing how come it always prints so small I nearly need a magnifying glass? Is this caused by something else I may have set incorrectly? help please, from a very satisfied Firefox user

    This only happens when I'm in my browser. Ex. when I'm on a site and I decide I like what I see and want to print it text that is, my printer always prints tiny. When I'm in Microsoft Word for ex. I print it and it looks like what I expect. So I don't know if somehow my printer got set to print tiny when on the web. If you can help me I would be most appreciative. Thanks again for your response.

  • Since I've updated my IMac to Yosemite, my screensaver preferences will not stay on IPhoto, it always reverts back to National  Geographic pictures.  Anyone have this problem?

    I have an IMac from early 2009.  I've updated the OS X to Yosemite to 10.10.1 and since I've updated it, my system screensaver preferences WILL allow me to set the screensaver to IPhoto, but after a few minutes, it always reverts back to National Geographic pictures.  I tried putting ALL 18,000 of my pictures into a separate folder and choosing THAT folder for the screensaver, but again - it reverted back to the National Geographic pictures. 
    Is there any way I can set my screensaver preferences to IPhoto pictures?  Am I missing something?  Thanks for any input or suggestions.

    Screen Saver changes on it’s own
    Screen Saver changes on it’s own (2)

  • Possible solution for problems printing with ICC profiles - esp. R2400

    (N.B. This is long because I've decided to go in to details about the background of the problem etc.. Also note that whilst my experience is with the Epson R2400, anyone with problems printing using ICC profiles in Aperture may find this post helpful, as will be explained further down the post.)
    Ok, here's the situation. I've been an Aperture user for over a year, and an R2400 owner for half a year. In that time I have done a huge amount of experimenting, but I've never managed to get Aperture to work perfectly with Epson's 'premium' R2400 ICC profiles - the ones you can download from their site which are better than the ones provided 'in the box'. This hasn't been too big a deal because, in fact, the R2400 does a rather good job just set to 'System Managed' in Aperture and 'Epson Vivid' with a gamma of 1.8 in the printer driver. Nevertheless, it really annoyed me that something that should work wasn't, which is why I've spent a lot of time trying to figure out what's going on. Having said that, I have come across a method which will give you pretty good prints out of your Epson R2400 using the premium profiles in Aperture - it's not perfect, but it's the best you're going to get if you want to use those profiles in Aperture. I understand the words 'it's not perfect' aren't what photography experts would probably want to hear, however, I have seen a few anguished posts from R2400 owners in here before, so I think some people may find it useful.
    The whole reason why Aperture is hopeless at using the R2400's premium profiles is because - unusually - their default rendering intent is set to 'relative colorimetric' rather than 'perceptual'. You might say 'but that's good - it means you get more accurate colours!', and if you do, you're right... however, there's a snag. To get an image to reproduce well using Epson's premium profiles and relative colorimetric rendering, you really need to use black point compensation. This is where the trouble lies: Aperture's black point compensation is diabolical to the point of being unusable when used with relative colorimetric rendering - I feel I need to be awarded compensation every time I've ever tempted to use the setting. So because BPC in Aperture is unusable, that effectively makes the premium profiles unusable too, because Aperture always uses the default rendering intent specified in the profile.
    The solution? Use perceptual rendering instead. Ok, so you can't change the rendering intent in Aperture, which makes that sound a tad difficult. However, as I said in the above paragraph, Aperture always obeys the default rendering intent specified in the profile... so you can see where we're going with this: we need to change the ICC profiles' default rendering intent from 'relative colorimetric' to 'perceptual'. I did some digging around and found one or two expensive pieces of software that could do that... but then I found that, lo and behold, the Mac OS has a command-line utility which can do the job for us, for precisely £0.00. It's called SIPS or 'Scriptable Image Processing System', and you can find out some information about it here: http://developer.apple.com/technotes/tn/tn2035.html#TNTAG58 For those who don't like reading technical jargon however, here's what you need to do to convert a profile's rendering intent. First go to terminal, then type in the following command:
    sips -s renderingIntent perceptual
    Do not press 'enter' yet. Instead, add a space after 'perceptual', find the ICC profile you want to modify, and click and drag it into the terminal window. You should then find that your command looks something like this:
    sips -s renderingIntent perceptual /Users/yourname/folder/RandomProfile.ICC
    At which point you can then press 'enter', and the command will execute, giving you an ICC profile which will now make Aperture use perceptual rendering.
    There is just one further thing to be aware of after doing this: for some crazy reason, you then need to turn on BPC in Aperture for the prints to come out as good as possible. Black point compensation shouldn't make any difference when using perceptual rendering as the idea of perceptual is that it takes account of things like that anyway, however, in Aperture BPC does make a difference, so remember to turn it on to get a half decent print. In general, I find that prints made using this setup come out pretty well; they almost perfectly match prints made using the profiles with a perceptual intent in Photoshop Elements, except for the fact that Aperture blocks up the shadows a bit more than Photoshop. However, if you can live with that, you might find this is quite a workable solution.
    Now, I said near the beginning of this post that all the above can apply to other printers too. Most printer profiles have 'perceptual' set as their default rendering intent, in which case everything I've just said won't be of much help. However, If you are reading this because you're having problems with ICC profiles in Aperture, but you don't use an Epson R2400, find your problematic ICC profile, double-click on it, and take a look at the window that opens: specifically, at the 'Rendering Intent' the window mentions. If it doesn't say 'Perceptual' then it may well be worth trying the steps I've outlined in this post to set it to perceptual, to see if doing so produces an improvement when using the profile in Aperture.
    Finally, just one note of caution: if you decide to try out the steps I've detailed above on a paid-for custom-made profile, please back your profile up before messing with it. I haven't experienced any problems when using SIPS to change a profile's rendering intent, but I obviously can't guarantee that it won't do something weird and corrupt your expensive custom-made profile.
    If you have any questions, feel free to ask, although (contrary to any impression I may give) I am not a colour-management expert; I'm just someone who doesn't give up when they have a problem that should be solvable.
    Thomas
    Mac Pro 2.0GHz with 30" ACD; 15" MacBook Pro 2.0GHz   Mac OS X (10.4.10)  

    Thomas
    Wow - thanks for such a comprehensive post.
    I have Aperture and a 2400 so this information is exceptionally useful to me.
    Again - thanks for caring and sharing
    Brian

  • I use a HP Officejet Pro 8500 A909a printer and my Safari always put 150% size as default. Wy not 100%?

    I have a MacBook (the white one) and use a HP Officejet Pro 8500 A909a printer and my Safari always put 150% size as default. Wy not 100%?
    When I use Firefox the default size is 100%. When I use Pages, also runs good (100%). Only in Safari, and Mail too, appears 150% as the default size.
    How can I change it to 100% in both?
    THOMAS

    Hi,
    The problem seems to lie in the installer, which has an unusual bad behaviour.  The installer puts the 8500 a909a in the list of USB  bootable devices.  (Not good!!!)
    When the printer is disconnected it isn't a problem.  When the printer is connected the computer tries to boot from the printer and the computer hangs.
    When I found the printer in the BIOS list of USB bootable devices I DISABLED that item in that list. Then it booted normally.
    But now the BIOS takes an extra 30 seconds or so but boot up seems to be preceeding normally.
    The guys on the CHAT and PHONE lines didn't even imagine the installer might be a problem so their advice was useless. They were blaming the computer.  More importanly, they didn't have a way to escalate the problem. They  had no capacity to respond in a flexible manner. It was like dealing with unhelpful staff in the county clerk's office.

  • Problems printing PDF's using Adobe Acrobat 9 Pro

    During the last two weeks, I have been unable to print a PDF from my Adobe Acrobat 9 Pro. They appear okay on the screen, but print as gibberish.
    After consulting the forums, one workaround suggested was to print as image. Tried it, also prints gibberish.
    Another suggestion to update my printer software, did it. Still prints as gibberish. My priner is an Epston Stylus Photo R220.
    I'm a writer, not a software technician. I am not using a bootleg copy of the program, but an educational version, so Adobe won't offer me any advice over the phone without payment.
    Anything else I could try before paying?
    Diane Loupe
    [email address deleted by host]

    I have same problem as described above, but not always.  Seems to depend on the web page I am trying to print to Adobe. One consistent culprit is Bank of America.  Looks okay until I print to Adobe Acrobat 9 or 10. Then it's gibberish.  i had to copy to Word and then print Word to Acrobat or printer.  
    . Various computers,
    . same problem with either Acrobat 9 or 10.
    . Not a problem printing to Acrobat from a Word or Excel or Outlook document
    . Only from certain websites and not the entire page, only the OCR part. The objects: logos, pictures are okay, only text is messed up.
    Definitely would like Adobe to fix this.

  • Problems printing a digitally signed PDF

    Hi
    I'm having problems printing a digitally signed PDF on a dell 968 AIO printer. It works fine on the a majority of printers but we have had reports of issues with other models as well as the dell printer.
    The PDF prints fine when opened in Adobe Reader 9 (blue bar appears at top to indicate signed pdf).
    When opened in Adobe Acrobat 7 on the same PC the first pages prints correctly but the rest of the pages print only a few lines in a huge font and the characters are backwards.
    The pdf does not always open in reader when accessed through the web it will sometimes open with acrobat is there anyway to control this?
    Does anyone know why this maybe happening?
    Thanks
    Claire

    Thanks for the reply Mike. I think I've got a little further with this problem now. There seems to be a problem printing the signed PDF in adobe reader 7 as well as acrobat 7.
    I have uninstalled acrobat from the machine but the problem still happens with reader 7.
    Does anyone know if reader 7 and below has any known issues printing signed pdf's. It works fine on 8 and above.
    thanks
    Claire

  • Problems printing from iPhoto 6: Page setup & Preview

    I am having trouble printing from iPhoto v6. For starters, the miniture preview frame in the print screen does not conform to the paper size selection or image orientation. (It is always a big square.) Only part of a 4x6 image image is seen in the frame. This makes predicting the final result impossible. To make matters harder, the print dialog does not remember what paper size was last used and many internal "Advanced" options reset the paper size to "letter". Simple choosing any printer preset resets the paper size. Switching from advanced options to the iPhoto options seems to alter other selected options as wlll.
    I have the most current driver for my printer. I have no problem printing from Aperture or Photoshop. I have custom color profiles and am not entirely a novice, but I am wasting much paper and ink and spraying the inside of my printer!
    The use of the native iPhoto print routines seems mutually exclusive with using Advanced options. I understood that the first iterations of iPhoto wanted us to depend on the Mac Print routines, and it was always a little touchy but I would have hoped earlier problems would have been sorted out by now. I want to print my own pictures!
    Much confusion and no place to find good instructions. For example, should I be using "Full Page" or "Standard Prints" Standard settings in the print interface? There appear to be several places to select print sizes but they do not seem linked together nor is it obvious which one is determinitive. Under color options do I select Color Corrections <none> or <Colorsync> which then forces me to use driver recommended by Canon despite the fact I have a custom profile identified in Color sync utility. It just isn't working for me.
    Are others notiing that iPhoto print routines are no longer working for them? I would like to see the internal print routines working intuitively before additional efforts are made to facilitate purchase from outside printing sources!
    G5 2G Dual PowerMac 2yr old.   Mac OS X (10.4.4)   Canon i950 printer

    goldn:
    Welcome to the Apple Discussions. Just ran a test and I got a perfect card. Here's what I did.
    1 - create the card and type Command-P.
    2 - select Stylus Photo R200 under Printer
    3 - click on the Advanced button
    4 - in the bottom drop down menu select Paper Handling
    5 - select the radio button "Use documents paper size: 7.00 in x 10.00 in
    6 - now select Print Settings in the 3rd drop down menu
    7 - select the type of paper you're using and the print quality you want. I used Photo and High Speed. (also used plain paper for my test)
    9 - put a piece of 7 x 10 paper in the printer (yes, you'll have to trip the paper beforehand or use card stock designed for this)
    10 - click on Print
    11 - when the paper exits the printer quickly put it back in the printer
    That will do it. Now there is a caveat. Putting it back into the printer before drying tended to get my leading edge nipped. If you use heaver card stock I don't think that will happen but just be aware. If you wait a moment to put the page, turned over, back into the printer to let the ink dry a bit, all you'll have to do is press the middle button which will be blinking red and that will feed the other side thru when you're ready.

  • Problems printing smaller sizes in Lightroom 1.4 Windows Vista-64bit, R800

    Hi All,
    I am having problems printing smaller sizes in Lightroom v1.4, WIndows Vista-64 bit, on an Epson R800 (driver version 6.5cAs, the latest one) . When I try to set the printer settings in both the page set up and the printer setup, it displays as 5X7, but somehow when it actually goes to print, the print dialogue box reverts back to 8.5 X11. I can print 5X7 in CS3 with no problems on the same machine. The prints coming from light room look ok, they are just the wrong size for the page. Some how it appears that lightroom is not able to change the printing size defaults from 8.5X11. The prints in lightroom are fine as long as I use 8.5X11 or print in CS3. Any help to fix this would be great.

    make sure your ventilation ducts are clean from dirt, Vista put lot more strain on every component of your laptop, so the temperature increase should be normal. Xp is lot less demanding on computer compoents, however it does sound like your heat ventilation fan and fins are clogged with dusts. So open up the laptop to clean away any dusts that maybe there.

  • Sorry for my ignorance but i'm having problems printing

    Hi
    I am very new to indesign and to print graphics.  I am not new to web graphics.
    I am having problems printing a document that I have created in InDesign CS5.  Now I have learnt that I need to calibrate stuff with ICC profiles but I am not sure what I am doing.
    Do i need to create aan ICC profile for my monitor and printer?
    How do I get these to worl with InDesign?
    I suppose I need to tell you what is going on.   When I print my document which is mostly different shades of grey, most of the different grey shades are nearly black and I can only just see the differentces in shades between the grays.  Now on my monitor they are distinctly different and can easily be seen.
    So what steps do I nee dto get these colours right?
    Cheers

    For good reproduction you need an accurate monitor profile (this is done with a colorimeter or spectrophotometer --that's overkill for just the monitor, but it can do the printer, too -- and profiling software) and an output profile for the printer and paper combination. The industry standard EyeOne colorimeter package is around $200, the spectrophotometer will cost quite a bit more.
    There are services that will profile your printer for you, too, but learing to do it yourself will cost less over the long haul if you are really serious about the output quality. In theory you need to recalibrate and profile printers on a regular basis, especially when you change ink or toner. Out here in the real world, though, I suspect most of us who are not producing commercial color output just do it once and live with it until the results are no longer acceptable and the profiles need to be updated. I proof for internal use on my color laser, for example, and it hasn't been re-profiled for about three years. It no longer matches waht I see on the monitor exactly, but it's still fairly close and the prints are for my own use. I always get a proof from the printer when it's time to go to press.
    Of course not all monitors and not all printers are created equal. Some monitors are incapable of showing fine gradtions in sahding in the dark or very light grays, and many, if not most, printers can't capture all of the shades you can see on screen.
    For any given printer resolution, such as a 600 dpi printer, the higher the linescreen value used to print, the lower the number of shades that can actually be produced. Halftone spots (which is what are used to fool you into seeing gray using only black ink) are made up of groups of printer dots, and you can't print half a printer dot, so, for example, 600 dpi printer outputting at 100 lines per inch linescreen, uses about 36 printer dots to make each halftone spot (it might be a little different because the shape of the halftone spot is seldom a square). The best you can get from 36 printer dots is 37 levels (no dots to all dots), so the best you can hope for is about 3% steps.
    Add in dot gain, the spread of ink or toner as it's absorbed into the paper and which is more prominent at darker shades, and your shadows tend to plug up, and the very light shades may not show at all. Less than 5% dot, for example is extremely hard to print on most lasers.
    A really good book on the subject is Real World Scanning and Halftones, and a great book on color management in general is Real World Color Management.

  • In System Preferences,  and CDs &DVDs, I've set the drop-down menu for audio CDs to open iTunes. can anyone tell me why it always reverts to Ignore?

    Can anyone help me figure out why the setting in System Preferences and CDs & DVDs will always revert to Ignore when I set the drop-down menu to When you insert a music CD, to Open ITunes? I've tried iTunes Help and it told me exactly what I have been doing. I've even tried downloading iTunes again, to no avail. If anyone has had the same problem, please let me know. I would very much appreciate it.

    In iTunes Preferences not system preferences under the General Tab there is a drop down in the lower part letting you specify what action to take when a CD is inserted
    Show CD
    Begin Playing
    Ask To Import
    Import CD
    Import and Eject
    I believe this setting adds to the system preferences
    In system Preferences I have

  • With recent update of Firefox, I can no longer set the default page, it always reverts back to the Mozilla page, why?

    Why can I no longer set the default page to something else? Every time I open Mozilla Firefox, it always reverts back to the Mozilla page. No matter how many times I do this, it always reverts.

    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

  • Web Browser, Mail and Chat Preferences always revert to default on restart

    I have set my prefs to Adium for chat, Firefox for web and Thunderbird for Mail - however - each time I restart my machine - they always revert to iChat, Safari and Mail.
    I've deleted the relevant pref files but it still happens.
    I'm also using filevault if this makes a difference.
    Any clues?
    Thanks.

    The best place to ask that question is in the Mac OS 10.5 forums here:
    Mac OS X v10.5 Leopard
    Issues with Mail will get more eyes on the problem there than in the current forum, which tends to be more about hardware issues.
    When you get there, searching for Mail issues is easily done by using the "Refine this List..." button in the upper part of the page. Click it and a number of sub-categories appear, one being "Mail & Address Book."
    If you don't find a solution in existing posts. then ask you question, being sure that "Mail" appears prominently in the title, just like you did here.

  • Problem Printing to Large Format Printers From SGD

    I am having a problem printing to large format printers when using the PDF printing option for SGD. The SDG Universal PDF Viewer recognizes the print format that I specify but on the client device side the pdf that is produced is always Letter size. If a larger format is speciied the client side pdf displays a small portion of it - almost as if it were clipped at the Letter size. Has anyone experienced this. Is it an SGD problem per se or is it an issue with the Ghostscript configuration and if so is ther a way I can change the config?
    I am running 4.6.2 in an RHEL5 environment. The application server I am primarily working with is Windows Server 2008. The printers I have tried to print larger formats to are HP CLJ 2800 PS (Tabloid size), HP Designjet Z6100 (E size), and HP DesignJet 4020ps(E size). In all cases the plot appears to have been clipped into a Letter size format on the client device side.
    Thanks,
    Edited by: Odog314 on Jul 12, 2012 3:15 PM

    You may have encountered a limitation with the GARO driver, especially if it is connected to the USB port of the Express. We have an iPF8100 but it is connected directly to our network via Ethernet so I've never tested the printer via USB. But if the driver is anything like the consumer inkjet drivers, there is often issues with the driver determining the printer model on the end of the USB and this stops the printer queue creation.
    Have you tried connecting the printer via Ethernet to the Express and then seeing if you can add the printer queue? You will have to set an IP address in the machine if DHCP is not enabled.
    PaHu

Maybe you are looking for