Problems regarding my Creative Fatal1ty Pro Series Gaming Headset

Hello Creative
I have had this headset for a while now - and I'm pretty satisfied.
After 2-3 hours of use, my mic as well as sound makes a weird noisy sound - so I can't hear anything and speak to anyone because it's so noisy - like it's the movie introduction man+alot of noise speaking, sometimes it even sounds like an airplane is taking off.
To make it stop, I have to unplug and replug the usb cable again.
I've tried on several computers, with same result - unfortunately.
Have you heard about this problem before, and is there any solution?
Dear regards
Rune

I have the HS-200, and that happens for me, about once a month after 00's of hours of use. When it does, I do a hard reset of the microphone using a paperclip and that gets it working again.
Although the first year I had it, I had no problems. This has been a new issue that started recently.

Similar Messages

Need help getting Fatal1ty Pro Series Gaming Headset Mic to work

greetings.
i am using a Fatal1ty Pro Series Gaming Headset Mic along with an Audigy 2 ZS Notebook card, and i cannot for the life of me get my laptop to recognize audio coming from the mic. the mic switch on the cord is on, and the status light is lit up, and i can even hear my voice from the mic in the headphones, but the audio is not being inputted into the computer. i'm using winxp pro and have played around with all the audio settings in control panel with no luck. any suggestions? i thank you in advance for your time and consideration. take care.
regards,
jps

Headsets or microphones with a USB connection cannot be connected to the input connections on a sound card directly. Instead, they must be connected to a USB port on a PC.
They are treated as a separate audio device by Windows. They will be listed as a separate audio device in Device Manager as well as in Windows Multimedia panel. To adjust the volume of the headset or the microphone, use Windows Volume Control.

Creative Labs Fatal1ty Professional Series Gaming Headset MkII

I bought a set of Creative Labs Fatal1ty Professional Series Gaming Headset MkII about a month ago and my son accidentally broke the mic. So I emailed Creative Labs customer service/tech support, not requesting a warranty replacement, but instead offering to pay for a new mic to be sent to me. This is the response I received:
“From: Creative Americas Customer Support [mailto:[email protected]]
Sent: Sunday, November 07, 2010 8:57 PM
To: Jason Alpaugh
Subject: RE: CLI - Technical Support Request - (Fatal1ty Professional Series Gaming Headset MkII) (KMM21536858I15977L0KM)
Dear Jason,
Thank you for your valuable feedback.
With regards to your issue, I am sorry to inform you that your headset is not covered by our warranty. Since the limited warranty does not apply to damage caused by normal wear and tear, abnormal use or conditions, misuse, neglect, abuse, accident, improper handling or storage, exposure to moisture, unauthorized modifications, alterations, or repairs, improper installation, improper use of any electrical source, undue physical or electrical stress, operator error, non-compliance with instructions or other acts which are not fault of Creative, including damage or loss during shipment.
Also most of the accessories are packaged together as a complete unit with the product. As such, we are unable to sell the mic to you.
If you still require assistance, please reply to this email and include any previous correspondence to ensure a quick response.
Best Regards,
Becky
Worldwide Customer Response
Creative”
Explain this to me again. Why is it not possible for me to just buy a mic to replace the broken one? I have bought 3 sound cards and three headsets prior to the Fatal1ty MkII’s from Creative Labs and have had nothing but total praise for each of them. I bought my new Fatal1ty MkII’s about a month ago for $80 and now I’m told the only way to get a new mic is to spend another $80 and get another new set. Seriously Cooler Master can send me a nut for a heatsink mounting kit, Corsair can send me a new modular connector for my PSU but you, Creative labs, refuse to help me out with getting a new mic for a very expensive headset and I’M OFFERING TO PAY FOR IT. I live and support my family paycheck to paycheck and cannot afford to shell out another $80 for a new headset, especially when the one I have now works just fine and just needs a mic. If I am forced to buy a new headset, it will not be a Creative Labs headset, which is very unfortunate since I completely love the Fatal1ty MkII’s and already miss them. A response would be greatly appreciated.

Ok getting irritated now. I get the email ok'ing the replacement for $5 + $5 to ship it and I immediately reply agreeing and asking how I should pay. Then the next email is from your rep is almost a complete contradiction from the previous. I called the support # and was basically told the same thing the last email said and to call back Monday. I 'm not calling back just to get the run-around again so can someone actually help me out with an honest and straight answer. Here's the email thread:
Dear Jason,
Thank you for contacting us at Creative Support. We appreciate the opportunity to assist you.
Jason, the microphone part is still subject for availability. You can call and inquire at the number below:
Mon-Fri (9AM-6PM Central)
405-7426622
If you still require assistance, please reply to this email and include any previous correspondence to ensure a quick response.
Best Regards,
Romulus
Worldwide Customer Response
Creative
Original Message Follows:
Thank you. Definitely fine with it. How do you want me to pay? You would not believe how much I appreciate this.
Thanks,
Jason Alpaugh
-----Original Message-----
From: Creative Americas Customer Support [mailto:[email protected]]
Sent: Thursday, November 11, 2010 8:42 PM
To: Jason Alpaugh
Subject: Re: So this is the type customer service I get...please respond
(KMM21551864I15977L0KM)
Dear Jason,
Thank you for getting back to us.
With regards to your email, we can sell an extra mic to you $5 plus
shipping of $5. Shipping cost inside US only.
If you are fine with the offer, please inform us as soon as possible.
If you still require assistance, please reply to this email and include any
previous correspondence to ensure a quick response.
Best Regards,
Isabella
Worldwide Customer Response
Creative
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any copies of this email together with any attachments. Thank you.
Original Message Follows:
I bought a set of Creative Labs Fatal1ty Professional Series Gaming Headset
MkII about a month ago and my son accidentally broke the mic. So I emailed
Creative Labs customer service/tech support, not requesting a warranty
replacement, but instead offering to pay for a new mic to be sent to me.
This is the response I received:
?From: Creative Americas Customer Support
[mailto:[email protected]]
Sent: Sunday, November 07, 2010 8:57 PM
To: Jason Alpaugh
Subject: RE: CLI - Technical Support Request - (Fatal1ty Professional Series
Gaming Headset MkII) (KMM21536858I15977L0KM)
Dear Jason,
Thank you for your valuable feedback.
With regards to your issue, I am sorry to inform you that your headset is
not covered by our warranty. Since the limited warranty does not apply to
damage caused by normal wear and tear, abnormal use or conditions, misuse,
neglect, abuse, accident, improper handling or storage, exposure to
moisture, unauthorized modifications, alterations, or repairs, improper
installation, improper use of any electrical source, undue physical or
electrical stress, operator error, non-compliance with instructions or other
acts which are not fault of Creative, including damage or loss during
shipment.
Also most of the accessories are packaged together as a complete unit with
the product. As such, we are unable to sell the mic to you.
If you still require assistance, please reply to this email and include any
previous correspondence to ensure a quick response.
Best Regards,
Becky
Worldwide Customer Response
Creative?
Explain this to me again. Why is it not possible for me to just buy a mic
to replace the broken one? I have bought 3 sound cards and three headsets
prior to the Fatal1ty MkII?s from Creative Labs and have had nothing but
total praise for each of them. I bought my new Fatal1ty MkII?s about a
month ago for $80 and now I?m told the only way to get a new mic is to spend
another $80 and get another new set. Seriously Cooler Master can send me a
nut for a heatsink mounting kit, Corsair can send me a new modular connector
for my PSU but you, Creative labs, refuse to help me out with getting a new
mic for a very expensive headset and I?M OFFERING TO PAY FOR IT. I live and
support my family paycheck to paycheck and cannot afford to shell out
another $80 for a new headset, especially when the one I have now works just
fine and just needs a mic. If I am forced to buy a new headset, it will not
be a Creative Labs headset, which is very unfortunate since I completely
love the Fatal1ty MkII?s and already miss them. A response would be greatly
appreciated.
Reguards,
Jason Alpaugh
[email protected]

Bad mic with Fatal1ty Professional Series Gaming Headset MkII

I bought the Fatal1ty Professional Series Gaming Headset MkII about 2 weeks ago and since then, people have been telling me it looks like a talk thru a pillow. I use Teamspeak mostly and i dont know if the problem exist with the other communication programs. Its plugged into an ASUS G73 laptop. I never had that problem before with my 30$ logitech headset. I have tried playing with most settings but the problem still remains. I can hear everything perfectly but the mic just dosnt seem to work properly.
Anyone could help me with this? Thanks

Hi,
Sorry about the mic issue, please write to our Customer Support. They will help you from there.

Fatal1ty Professional Series Gaming Headset MkII and USB controler Need help

Hello,
I have PCIE X-FI Titaninum Fatality Pro Series. I am looking for Headset that match up with the sound card.
However, Fatal1ty Professional Series Gaming Headset MkII does not come with USB.
Is it better using USB or 3.5 mm gold plated Jack?
Is the Fatality Pro series gaming Headset MKII coming with USB converter?
Thank You

Hi Psjahigh,
Not sure why you are getting that error. I suggest you contact technical support so that they could assist you with the RMA. Please check your PM.

Creative fatal1ty pro series problem

I use this soundcard and something really odd happens...
Whenever I talk to anyone thru my headset (microphone attached to headphones) they hear WHATEVER is playing on my PC. ANYTHING.
I have actually got an external mic and moved it far away from my headphones and continued to broadcast myself and they still heard it, so it was not the microphone picking up the noise, its the soundcard broadcasting.
Is there something I can do to stop this? Its really annoying cause in Skype it will drown out the other person so i have to mute whatever is playing to hear them...

I have the HS-200, and that happens for me, about once a month after 00's of hours of use. When it does, I do a hard reset of the microphone using a paperclip and that gets it working again.
Although the first year I had it, I had no problems. This has been a new issue that started recently.

Problem X-Fi Xtreme Gamer Fatal1ty Pro Series Code 10 or 12 error

AProblem X-Fi Xtreme Gamer Fatalty Pro Series Code 0 or 2 error8 Over the past 0 days i've been trying to get this Sound Blaster X-Fi Fatalty ?Card working on my new computer but it seems the?card just doesent want to start work or be detected somehow!
It works on 3 other computers <span class="small">(my friends and my old one wich is a p4 2.4 with a? asrock mobo) and the best i managed it to do was the sound card being installed working for a reboot or 2 and then just start to hiss and then i shutdown the computer and the device manager tells me again that the device could not start etc etc etc... code 0 error blah blah
I have onboard sound disabled (in BIOS), tried every OS there is (XP sp sp2 sp3, Vista 32 sp Vista 64 sp Win7 32 Win7) coupled with every pack of drivers (creative site and non creative site)?there is and fresh installs of OS from xp to vista and win7 with no use.
If someone here can be of some help i would be very gratefull!
The card is a Creative X-Fi Xtreme Gamer Fatalty pro
Btw: the pc is a core i7 with a Gigabyte X58-UD4 6g ram currently with vista 64

E Anyone get to the bottom of this I keep getting the card recognised as a multimedia audio controller in Vista 64.
Nothing I do will get this to work, when I force it to use the driver from the disc/internet or non-creative drivers this device just states could not start code 0.
The card works in my other machine vista 32 bit.

Creative Fatal1ty Pro Soundcard + Fatal1ty Gaming Headset

Doesn't work.
The soundcard is fine, perfect. Crystal clear!
The headset is... fine! Also crystal clear.
The MIC on the headset. Doesn't work..?
I am running Vista Home Prem 32, and i've heard that it is possible to get the mic working, but takes a while. I bought my headset today, spent all day trying to sort out the mic, while i could've been playing the Call of Duty 5 MP PC Beta with my mates, but i couldn't speak to them cause of this.
Is there any fix? I am DESPERATE to get this working. Seriously.
I word from a mod or admin would be nice..
Thanks.

Hi Pottage7,
Are you referring to this Fatal1ty Gaming Headset or the USB one?
If you have not already, please contact Customer Support so that they can help you.

Connect SPDIF X-Fi Titanium Fatal1ty Pro Series ?

Hello,
I have a problem with a cable connection to SPDIF X-Fi Titanium Fatalty Pro Series.
I can not find where the entrance of the cable in the back and threw the manuals that I received while shopping.
If someone could give me a picture of a location to link SPDIF cable
Sound card. I have a cable SPDIF 2 accesses the video card.
I'll thank you for your help.

some how that thing its not working out for me.
if you havent know what i am looking after :
the spdif pins of the audio card http:// forums.creative.com/t5/Sound-Blaster/Connect-SPDIF-X-Fi-Titanium-Fatalty-Pro-Series/m-p/567247#M5878 X-Fi Titanium Fatalty Pro Series.

No MediaSource Go! with X-Fi Titanium Fatal1ty Pro Series?

I recently picked up a new X-Fi Titanium Fatalty Pro Series card; which replaced my older X-Fi Platinum, that sadly stopped working.
Anyway I noticed that, this newer Titanium card came with a newer version of the Creative MediaSource software; called MediaSource 5.
However, it does not include the launching application, MediaSource Go! which is the launcher bar that loads on startup. With my X-Fi Plat, when I hover my mouse over the top edge of my screen the MediaSource Go! launcher bar drops into view and I can just click on the icon of any Creative application that I have on that bar, to launch that application.
I liked that very much.
So I am curious, why is this not included with the newer MediaSource that comes with the X-Fi Titanium Fatalty Pro? I would very much love to have it!

@. Re: No MediaSource Go! with X-Fi Titanium Fatalty Pro Series? I have a similar issue. I am having a problem with speaker calibration which strated several months ago after updating some Creative files. Today I uninstalled all Creative apps and driver pack and reinstalled the latest versions. Doing this I lost my Mediasource Go! bar. So I downloaded it and when I tried to install it I got a message saying? I did not have the "minimum" version of MediaSource and that it would now quit. However, when I had Go! before I also had Mediasource5; in fact the Start Menu shortcut for Go! (which is now a broken link since Go was removed) showed it was in the Mediasource5 directory. So why won't Mediasource Go! install with Mediasource5 installed? I thought the "minimum" version of Mediasource required for Go! was 3.00.6.

ASIO on Creative Fatal1ty Pro ? (windows 7 64bit)

ASIO on Creative Fatalty Pro ? (windows 7 64bit)Hello,
First I didn't care but now I really need to know where I can find the drivers Windows 7 pro 64bit for my creative fatalty pro.
Could anyone of you help me ?
Best regards,
rXp>!

ASIO on Creative Fatalty Pro ? (windows 7 64bit)Hello,
First I didn't care but now I really need to know where I can find the drivers Windows 7 pro 64bit for my creative fatalty pro.
Could anyone of you help me ?
Best regards,
rXp>!

Using back SPDIF Motherboards outputs with X-Fi Titanium Fatal1ty Pro Series

I have an Asus Rampage Formula that comes with Digital Coaxial and Toslink outputs and a PCI-E sound card, Supreme FX II.
I was able to use both back SPDIF outputs with out any cable, you the card in the PCI-E slot, but I have change my card with a X-Fi Titanium Fatalty Pro Series, no im not able to use any of those outlets, im used the the Coax to my Home theater and the Toslink to me headphones.
Now I can only use the Toslink of the digital output of the X-Fi with my headphones but im not able to use the ports of the mobo to my home theater, is there a way I can use them? the card doesnt have a Coaxial output and thats the problem.
Also, my mobo has 4 pin SPDIF output port, so you can connect something there, but it seems that there are any cable from the output port of the mobo to the audio card....
I found this but Im thinking it might not work...
http://cgi.ebay.com/ASUS-COMPUTER-MB-ACCESSORY-SPDIF-OUT-COA-OPT-4pin-SPDIF_W0QQitemZ3504993780QQcmdZViewItemQQptZLH_Def aultDomain_0?hash=item3504993780&_trksid=p3286.c0. m4&_trkparms=72%3A234%7C66%3A2%7C65%3A2%7C39%3A%7C 240%3A38%7C30%3A%7C293%3A%7C294%3A50?
Any help will be really appreciated!
Thank You!?

Any [email protected]

HDMI connection through PCI Express X-Fi Titanium Fatal1ty Pro Series and Nvidia GTX 2951

Hello,
I want to connect HDMI connection through PCI Express X-Fi Titanium Fatalty Pro Series and Nvidia GTX 295\but i cant tell which of the pins on the Audio Card is the Spdif.

CRe: Mic not working (PCI Express X-Fi Titanium Fatalty Pro Series)? Hello,
Thanks for the reply.
The headset is connected via the 3.5mm jacks in the card.
I believe I have it working now. I ended up having to unstall the drivers and software, reboot, install drivers and software and then mess with the settings. The only issues that I am having now is that I hear a a really high sort of feedback/hiss tone from the headphones now. To correct this I have to turn the input for the microphone down really low within the Windows 7 controls for the microphone and turn it up with Ventrilo to get the mic to work and remove the feedback/hiss.
I believe that the issue stems from the flexjack setting. The whole flexjack thing really seems to mess with the microphone settings. I believe I choose line-in instead of microphone.
Once I get home tonight from work, I will hopefully post the exact settings I came up with to get the mic to work.

X-Fi XtremeGamer Fatal1ty Pro Series

$ I have X-Fi XtremeGamer Fatalty Pro Series and I can't get the proper drivers for Windows 64bit OS. I've downloaded the posted drivers but my system wont recognize it. Can anyone help?
Thankyou
Larry

Same issue. Windows 7 RC, just upgraded from 2 gigs to 4 gigs of RAM and my X-Fi Extreme Gamer Fatalty Pro, crackles, pops, hisses and can't even play audio files for more than 2 [email protected]

Problems with X-Fi XtremeGamer Fatal1ty Pro Series

Hello All-
Recently, my sound has really degraded. I get bursts of choppy audio, some time more persistent than others. If I am playing a game, it will actually cause skipping as if my machine was under heavy load. If I am watching a video, it will actually lag the video where the video is choppy or pauses briefly then catches up. Sometimes this happens when I first start a game or other media application, sometimes it persists where it is pulsing chop like a process is causing load on the applications. Sometimes, this persists as long as the application is open (winamp/pandora, various games, streaming video via winamp/real player, divx etc). I am on the most up to date drivers available through the creative support site (2.8.08 I believe).
I have a 2.6ghz quad core, 4 gig RAM.
Windows Vista x 64
2 x Nvidia 8800 GXTs overclocked to 786m each
Any help or recommendations would be greatly appreciated.

I Join the club i have had this problem for ages my games will just freeze and then i get this crazy screetching noise i have never been able to fix the problem its creative all over for you crapy drivers i have had enough of creative and wont be bying one of their cards again try it in a different pci slot or try some different drivers if its still in warranty complain to creative get shirty with them and they might rma it if all else fails goods luck rich

Problems regarding my Creative Fatal1ty Pro Series Gaming Headset

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