Bad mic with Fatal1ty Professional Series Gaming Headset MkII

I bought the Fatal1ty Professional Series Gaming Headset MkII about 2 weeks ago and since then, people have been telling me it looks like a talk thru a pillow. I use Teamspeak mostly and i dont know if the problem exist with the other communication programs. Its plugged into an ASUS G73 laptop. I never had that problem before with my 30$ logitech headset. I have tried playing with most settings but the problem still remains. I can hear everything perfectly but the mic just dosnt seem to work properly.
Anyone could help me with this? Thanks

Hi,
Sorry about the mic issue, please write to our Customer Support. They will help you from there.

Similar Messages

Creative Labs Fatal1ty Professional Series Gaming Headset MkII

I bought a set of Creative Labs Fatal1ty Professional Series Gaming Headset MkII about a month ago and my son accidentally broke the mic. So I emailed Creative Labs customer service/tech support, not requesting a warranty replacement, but instead offering to pay for a new mic to be sent to me. This is the response I received:
“From: Creative Americas Customer Support [mailto:[email protected]]
Sent: Sunday, November 07, 2010 8:57 PM
To: Jason Alpaugh
Subject: RE: CLI - Technical Support Request - (Fatal1ty Professional Series Gaming Headset MkII) (KMM21536858I15977L0KM)
Dear Jason,
Thank you for your valuable feedback.
With regards to your issue, I am sorry to inform you that your headset is not covered by our warranty. Since the limited warranty does not apply to damage caused by normal wear and tear, abnormal use or conditions, misuse, neglect, abuse, accident, improper handling or storage, exposure to moisture, unauthorized modifications, alterations, or repairs, improper installation, improper use of any electrical source, undue physical or electrical stress, operator error, non-compliance with instructions or other acts which are not fault of Creative, including damage or loss during shipment.
Also most of the accessories are packaged together as a complete unit with the product. As such, we are unable to sell the mic to you.
If you still require assistance, please reply to this email and include any previous correspondence to ensure a quick response.
Best Regards,
Becky
Worldwide Customer Response
Creative”
Explain this to me again. Why is it not possible for me to just buy a mic to replace the broken one? I have bought 3 sound cards and three headsets prior to the Fatal1ty MkII’s from Creative Labs and have had nothing but total praise for each of them. I bought my new Fatal1ty MkII’s about a month ago for $80 and now I’m told the only way to get a new mic is to spend another $80 and get another new set. Seriously Cooler Master can send me a nut for a heatsink mounting kit, Corsair can send me a new modular connector for my PSU but you, Creative labs, refuse to help me out with getting a new mic for a very expensive headset and I’M OFFERING TO PAY FOR IT. I live and support my family paycheck to paycheck and cannot afford to shell out another $80 for a new headset, especially when the one I have now works just fine and just needs a mic. If I am forced to buy a new headset, it will not be a Creative Labs headset, which is very unfortunate since I completely love the Fatal1ty MkII’s and already miss them. A response would be greatly appreciated.

Ok getting irritated now. I get the email ok'ing the replacement for $5 + $5 to ship it and I immediately reply agreeing and asking how I should pay. Then the next email is from your rep is almost a complete contradiction from the previous. I called the support # and was basically told the same thing the last email said and to call back Monday. I 'm not calling back just to get the run-around again so can someone actually help me out with an honest and straight answer. Here's the email thread:
Dear Jason,
Thank you for contacting us at Creative Support. We appreciate the opportunity to assist you.
Jason, the microphone part is still subject for availability. You can call and inquire at the number below:
Mon-Fri (9AM-6PM Central)
405-7426622
If you still require assistance, please reply to this email and include any previous correspondence to ensure a quick response.
Best Regards,
Romulus
Worldwide Customer Response
Creative
Original Message Follows:
Thank you. Definitely fine with it. How do you want me to pay? You would not believe how much I appreciate this.
Thanks,
Jason Alpaugh
-----Original Message-----
From: Creative Americas Customer Support [mailto:[email protected]]
Sent: Thursday, November 11, 2010 8:42 PM
To: Jason Alpaugh
Subject: Re: So this is the type customer service I get...please respond
(KMM21551864I15977L0KM)
Dear Jason,
Thank you for getting back to us.
With regards to your email, we can sell an extra mic to you $5 plus
shipping of $5. Shipping cost inside US only.
If you are fine with the offer, please inform us as soon as possible.
If you still require assistance, please reply to this email and include any
previous correspondence to ensure a quick response.
Best Regards,
Isabella
Worldwide Customer Response
Creative
================================================== =========
To provide feedback on your "Creative Experience" please click on the
following link:
http://survey.support.creative.com/O...mail=alpaugh78
@gmail.com&KanaID=4905846
Let's get Social, connect with us today!
Twitter: http://twitter.com/creativestore
Facebook: http://www.facebook.com/CreativeStore
YouTube: youtube.com/user/creativestores
Got a problem? Find answers at Worldwide Customer Support :
http://support.creative.com
==========
DISCLAIMER
==========
This email is for the sole use of Creative's intended recipient and is not
to be forwarded or copied to others. Any review, copying or distribution of
this email or any attachments by others is strictly prohibited. If you are
not Creative's intended recipient, please inform Creative immediately by
responding to this email and thereafter permanently delete the original and
any copies of this email together with any attachments. Thank you.
Original Message Follows:
I bought a set of Creative Labs Fatal1ty Professional Series Gaming Headset
MkII about a month ago and my son accidentally broke the mic. So I emailed
Creative Labs customer service/tech support, not requesting a warranty
replacement, but instead offering to pay for a new mic to be sent to me.
This is the response I received:
?From: Creative Americas Customer Support
[mailto:[email protected]]
Sent: Sunday, November 07, 2010 8:57 PM
To: Jason Alpaugh
Subject: RE: CLI - Technical Support Request - (Fatal1ty Professional Series
Gaming Headset MkII) (KMM21536858I15977L0KM)
Dear Jason,
Thank you for your valuable feedback.
With regards to your issue, I am sorry to inform you that your headset is
not covered by our warranty. Since the limited warranty does not apply to
damage caused by normal wear and tear, abnormal use or conditions, misuse,
neglect, abuse, accident, improper handling or storage, exposure to
moisture, unauthorized modifications, alterations, or repairs, improper
installation, improper use of any electrical source, undue physical or
electrical stress, operator error, non-compliance with instructions or other
acts which are not fault of Creative, including damage or loss during
shipment.
Also most of the accessories are packaged together as a complete unit with
the product. As such, we are unable to sell the mic to you.
If you still require assistance, please reply to this email and include any
previous correspondence to ensure a quick response.
Best Regards,
Becky
Worldwide Customer Response
Creative?
Explain this to me again. Why is it not possible for me to just buy a mic
to replace the broken one? I have bought 3 sound cards and three headsets
prior to the Fatal1ty MkII?s from Creative Labs and have had nothing but
total praise for each of them. I bought my new Fatal1ty MkII?s about a
month ago for $80 and now I?m told the only way to get a new mic is to spend
another $80 and get another new set. Seriously Cooler Master can send me a
nut for a heatsink mounting kit, Corsair can send me a new modular connector
for my PSU but you, Creative labs, refuse to help me out with getting a new
mic for a very expensive headset and I?M OFFERING TO PAY FOR IT. I live and
support my family paycheck to paycheck and cannot afford to shell out
another $80 for a new headset, especially when the one I have now works just
fine and just needs a mic. If I am forced to buy a new headset, it will not
be a Creative Labs headset, which is very unfortunate since I completely
love the Fatal1ty MkII?s and already miss them. A response would be greatly
appreciated.
Reguards,
Jason Alpaugh
[email protected]

Fatal1ty Professional Series Gaming Headset MkII and USB controler Need help

Hello,
I have PCIE X-FI Titaninum Fatality Pro Series. I am looking for Headset that match up with the sound card.
However, Fatal1ty Professional Series Gaming Headset MkII does not come with USB.
Is it better using USB or 3.5 mm gold plated Jack?
Is the Fatality Pro series gaming Headset MKII coming with USB converter?
Thank You

Hi Psjahigh,
Not sure why you are getting that error. I suggest you contact technical support so that they could assist you with the RMA. Please check your PM.

Need help getting Fatal1ty Pro Series Gaming Headset Mic to work

greetings.
i am using a Fatal1ty Pro Series Gaming Headset Mic along with an Audigy 2 ZS Notebook card, and i cannot for the life of me get my laptop to recognize audio coming from the mic. the mic switch on the cord is on, and the status light is lit up, and i can even hear my voice from the mic in the headphones, but the audio is not being inputted into the computer. i'm using winxp pro and have played around with all the audio settings in control panel with no luck. any suggestions? i thank you in advance for your time and consideration. take care.
regards,
jps

Headsets or microphones with a USB connection cannot be connected to the input connections on a sound card directly. Instead, they must be connected to a USB port on a PC.
They are treated as a separate audio device by Windows. They will be listed as a separate audio device in Device Manager as well as in Windows Multimedia panel. To adjust the volume of the headset or the microphone, use Windows Volume Control.

Problems regarding my Creative Fatal1ty Pro Series Gaming Headset

Hello Creative
I have had this headset for a while now - and I'm pretty satisfied.
After 2-3 hours of use, my mic as well as sound makes a weird noisy sound - so I can't hear anything and speak to anyone because it's so noisy - like it's the movie introduction man+alot of noise speaking, sometimes it even sounds like an airplane is taking off.
To make it stop, I have to unplug and replug the usb cable again.
I've tried on several computers, with same result - unfortunately.
Have you heard about this problem before, and is there any solution?
Dear regards
Rune

I have the HS-200, and that happens for me, about once a month after 00's of hours of use. When it does, I do a hard reset of the microphone using a paperclip and that gets it working again.
Although the first year I had it, I had no problems. This has been a new issue that started recently.

Any known problems with "Xtreme Game Fatal1ty Professional Series" and Nforc

Hello,
i plan to replace my audigy2 with a
"Xtreme Game Fatalty Professional Series".
There are known problems with the card itself and with the Nforce2 chipset?
My board:
MSI K7N2 Delta-L (nForce 2 Ultra400 chipset)
thanks
zivilistMessage Edited by zivilist on 0-3-20060:55 PM

If you are up for the battle that MIGHT transpire with either one of these cards then your welcome to it. EAX will work on games that nati'vely support EAX and the openAL API. Games that are direct sound only will require the ALchemy program to make them work correctly. You can find a list of openAL nati've games on the openAL site...sorry don't have a link for you right now but google it. You might be able to find the list of Direct SOund games that ALchemy works on by going to the ALchemy site as well.
For the most part, stuff is working but I would highly advise you do more research before purchasing any sound cards from Creative. Just check the forums and look under the Vista posts as well as here to get a taste of the issues many are having.

X-Fi Titanium Fatal1ty Professional Series sound c

Will You be able to use the older X-Fi I/O?Panel with the new PCIe ?Message Edited by zoogie45 on 05-29-2008 02:3 PM

I wanna use this
<img alt="X-Fi I/O Dri've upgrade Kit" src="http://images.americas.creative.com/images/products/large/4659.png" width="290" height="290">
With this
<img alt="PCI Express Sound Blaster X-Fi Titanium Fatalty Professional Series" src="http://images.americas.creative.com/images/products/large/779.png" width="290" height="290">

T7900 with Creative X-Fi Titanium Fatal1ty Professional Series(PCI-E)

Can I connect my T7900 with above mentioned soundcard. I mean my speakersystem only have a green, red, and black connector cable. Soundcard have 4 Connectors to connect speakers green, red, black and grey. Grey is for side speakers. Is this a problem to connect speakers with soundcard to use 7.1
thx for help

Hi CpTMaverick,
Do you have the Inspire T7900?
There are 4 connectors on the subwoofer, green, black, orange and grey. You will need a 4:4 cable to connect your speakers to your soundcard. Get in touch with the online store to check for availability.

Headphones for Titanium Fatal1ty Professional Series

Hello everyone,
Basically I'm planing to buy Fat. Prof. Series card, but before I do that I need to pick a headphones(5.1/7.1) for this sound card, any suggestions what is a good choice? Or what I should look at when picking. Ah, and I mainly need them for gaming.Thank you in advance.

Yes, that's right. And I want to switch simply between speakers and headphones. Only one with sound, the other mute. At the moment, when I plug in my headphones, the speakers becomes mute. That's ok, but . I always want to let my headphones connected and 2.1 when I switch sound to the speakers, the sound also comes out of the headphones. It's not possbile to mute the headphones only. There must be a way.

X-Fi Xtreme Gamer Fatal1ty Professional Ser

Hey Have this X-Fi Xtreme Gamer Fatalty Professional soundcardCan cant find any drivers to it, only aFatalty Driver and aXtreme Gamer DiverSo witch one of them shall i take Or is it just me there cant find the driver for X-Fi Xtreme Gamer FataltyHope someone can help Running Windows Vista 64bit

Nope, I got the same problem... also, when I try installing the "console launcher" it can't find the "layout.bin" or anything else for that matter. And when i search the "temp folder" there's nothing there but a corrupt zip/rar -file X_X.

X-Fi Titanium Fatal1ty Professional Series = No hardware acceleration in games when using SPDIF o

So I play Lord of the Rings Online which is a nati've OpenAL+EAX game. I used to run my headphones directly out of the analog output on the X-Fi card and I was able to select hardware accelerated audio in game and hear sound.
Recently I decided to start using the SPDIF output into a dedicated DAC. Now hardware accelerated audio no longer works. I have to use software mode.
Does the X-Fi not support hardware acceleration in games when using the SPDIF output?

Zorlac wrote:
I am happy to report that I think it is working the way I want. I have the latest driver and pulled up the "Audio Control Panel". There is a tab called "SPDIF I/O". I had to check the box next to "Play Stereo Mix using Digital Output" in the "Digital Output" section. Now I can select the normal X-Fi option in the Lord of the Rings Online audio config section instead of having to select generic software audio.
So is the X-Fi now using its own DAC and ADC before it outputs via optical out?
...so yeah, my OCD is not over yet (more questions):
. How the heck do you prove that hardware accelerated OpenAL, EAX features, EAX effects, etc., are enabled and working? Creative Labs could market just about any new feature in EAX and the listener would have no way to prove its working it seems... Is there software to analyze which EAX features are supported, which are being used, etc.
2. Do you really have to be in Game Mode in order to take advantage of hardware acceleration and EAX feature/effects in games? It seems to me that Audio Creation Mode can support these "optionally" from what I have read online. What does optionally mean if this is true? heh
3. How do I prove that I am getting bit perfect output in Audio Creation Mode? I need some way to monitor the SPDIF optical output via hardware or software. Someone here has to know the answer to this without hooking my card into a multi-thousand dollar home theater amp to find out. Can I hook the SPDIF optical output to the optical input and some how analyze the input signal? (im just brainstorming)
With spdif out, you are not using the DACs on the card.
As for questions through 3, very good questions.
. With 4.0, 4., 5.0, or 5. speaker set up, and CMSS turned off, I think if you can hear sound out of the rear speakers when the sound is supposed to be behind you, then you can safely say EAX is working.
2. Don't know. I leave mine in game mode all the time. I have 64bit Vista, and there are no 64bit ASIO drivers, so I have no need to go into audio creation mode. Everything I do works good in game mode, and I use a different card for recording.
3. Don't know.

Sound Blaster Arena Gaming Headset Microphone Issue

I have a problem with my SB Arena Gaming Headset, but for the life of me have been unable to contact Creative Support about it. I tried to create an RMA on Creative's support site, but the site told me that the product serial # was unrecognized or active. I had previously registered the headset on Creative's website. When I try to send Creative Support an e-mail via the website, the connection times out, stating that the server at 203.2.42.97 is taking too long to respond. Very frustrating. The boom microphone on the headset isn't working properly. In order for anyone to actually hear me, I need to hold the microphone so close to my mouth that it is brushing my lips. If I leave it at its default location, then nobody can hear a word that I'm saying. If I put it where they can hear me, it is so muffled that I'm unintelligible. Has anyone else experienced this (either the mic issue or the support issue)? I would love to get in touch with Creative, as the warranty ends in less than a month.

Hi,
Sorry about that, please use this link to write to our Customer Support. Please let us know if the connection still getting times out.

Problems with mic (fatal1ty gaming headset)

hi,
i used to have a mic but the problem was that i could hear myself, but my computer didnt recognize the mic, so i bought the creative fatal1ty gaming headset but i'm still having the same problem so i think its my computer... i'm using the plug-in in the back cuz the one in front doesnt work...
so if anyone could help me i would be VERY gratefull
grtz, alex

OK now ivé had it with Creative and the crappy products they sell. I´ve been buying ALOT of electronic stuff over the years and all creative products have been a total disaster. mp3 players that breaks down in 6 weeks,YEA ALL 3 of THEM DID!!!, soundcards that dosnt support half of the functions stated in the manual, Crappy drivers that actually gets WORSE when updated, and now a headset with no working mic!!! Cmon a mic is pretty basic stuff but still Creative manage to screw it up. Im breaking my X-Fi soundcard in half and throwing it in the garbage along with my Fatal1ty headset and my creative 5.1 speaker system.

Is the Fatal1ty USB Gaming Headset HS-1000 for Mac compatible with a PC?

Hi,
I mistakenly purchased the Fatal1ty USB Gaming Headset HS-1000 for Mac instead of the PC version.
Are these still compatible with my PC even though they say "for Mac"? They have a USB connector just like my headphones and I have had people say that they "should" work, but I wanted to verify this.
I already had one pair that I purchased a while back for my PC and they work great but my wife wanted these also and I didn't realize there were two versions. If they will still work with a PC, I will just keep them. I just didn't want to open them up and find out that they don't.
Any help is greatly appreciated.
Thanks.

I found something else out , the MIC is recoginized at startup when i have the problem , but not the headphones .

Trouble with my Fatal1ty Gaming Headset

Hello,
i've got a problem with my headset.
After a time i used my headset (around 2 hours) the sound is dull and i have to stick out the headset from my computer to get the normal sound again.
This happens every time (after the around 2 hours).
Product: Fatal1ty USB Gaming Headset HS-1000
OS: Win 7
Can anyone help me ?

I've installed the win 7 beta driver and it doesn't work
After a time around 2 hours i have to stick the headset out and in again beacause of the dull sound.
(please excuse my english

Bad mic with Fatal1ty Professional Series Gaming Headset MkII

Similar Messages

Maybe you are looking for