Problems scanning with HP printer and Mavericks

I recently installed the GM version of Mavericks and tried to scan some stuff and it came up with this error "An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only." I tried repairing permissions and reinstalling the scanner software, but to no avail.....I'm not certain if it is because of Mavericks or something unrelated to that...any suggestions?

Hi burdell1,
As I am sure you know, OS X Mavericks has not yet been released by Apple. Gold Master is only a version of the Mavericks and was released to developers but not yet to the public. The HP software you are using is not compatible with the OS X 10.9, it was designed for the 10.8. This is likely why you are experiencing the issues you are having.
Maybe try scanning with he system preferences rather then the HP Scan software. How to Scan without HP Software.
Method one: Scan from Apple Preview
Method two: Scan from Apple Image Capture
Method three: Scan from Print & Scan
With any luck on of the above options will enable you to start scanning again. Hope the information I have provided is helpful!
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

  • Problems scanning with hp printer

    I use HP Photosmart B110 all in one and after changing wifi network have had nothing but trouble. Having lost any connection between mac mini and printer eventual i got the printer function to wok - problem is the scan function is inaccessible now.
    Any suggestions please?

    Hi burdell1,
    As I am sure you know, OS X Mavericks has not yet been released by Apple. Gold Master is only a version of the Mavericks and was released to developers but not yet to the public. The HP software you are using is not compatible with the OS X 10.9, it was designed for the 10.8. This is likely why you are experiencing the issues you are having.
    Maybe try scanning with he system preferences rather then the HP Scan software. How to Scan without HP Software.
    Method one: Scan from Apple Preview
    Method two: Scan from Apple Image Capture
    Method three: Scan from Print & Scan
    With any luck on of the above options will enable you to start scanning again. Hope the information I have provided is helpful!
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Scanning wirelessly with Epson printer and OS 10.6.4

    Cannot scan wirelessly with Epson NX515 and 10.6.4. Will print, but not scan. Will only scan with ethernet connection and using Image Capture app.
    Error message indicates No Connection. But there is a connection because I can print wirelessly.
    Thank you.

    Welcome to Apple Discussions Ella.
    Epson Support indicate that you must install Apple's Rosetta software - available from the installation disk for SL. In addition they indicate a communication problem which they are working on but I don't know how old this message is, ie how well they keep their website updated, nor do I know whether this affects wireless communication for scanning.
    Epson also indicate that some of their supplied software comes from other companies and you might need to download updates from those companies directly. This might apply to the scanning software or a component of it. They do give web links for this.
    I don't know how compatible this model is with wireless scanning but there is a note about making sure that the wireless settings allow the a/b settings as it's not able to operate through the n setting. I imagine that the settings are usually set for compatibility.
    You should use Software Update to ensure you have the latest Epson software.
    Note that scanning seems to put greater demands on the network than printing.
    Neville

  • Problems with HP printer and PSE 11 (was bill v)

    When using my HP 7020e photosmart printer and Adobe photoshop elements 11, I get a very small white border on the prints. I have set for borderless printing. Adobe says the print size is 4.2 x 6.18 instead of 4 x 6. Any suggestions?

    I had already set it to borderless but it still prints a very small white 
    border. HP had no solution. I am ready to send the printer back to them.
    In a message dated 1/14/2014 5:47:22 A.M. Eastern Standard Time, 
    [email protected] writes:
    Re:  Problems with HP printer and PSE 11 (was bill v)
    created by hyadav (http://forums.adobe.com/people/hyadav)  in Photoshop 
    Elements - View the full  discussion
    (http://forums.adobe.com/message/6010537#6010537)

  • Color Printing issue on Canon MP600 Printer and Mavericks upgrade

    I realize that some people have been having problems scanning with the new upgrade on their printer, however, I am have trouble printing in color with the new Mavericks upgrade. Black and white is fine, but if there is any logo or color fonts, they are distorted. How do I go about fixing this?

    I too was having the same issue where I was unable to print in color on my MP600 with Mavericks. It printed incorrect font, colors and distorted the size and placement on page .  I followed the above instructions to download the MP600R via the Canon UK website and it has solved my problem. 
    If anyone is as computer illiterate as I seem to be: After downloading the MP600R driver and installing it, I went to System Preferences>Printers and Scanners> delete the printer currently listed>add a new printer and select the MP600R from the list of software to choose.
    I have yet to delete any software/driver files related to the old printer, so I was able to correct the problem simply by downloading the new driver, deleting the current printer, and adding a "new" printer selecting the MP600R.
    So happy it is now resolved as this has been driving me crazy for months!

  • There is a problem communicating with the printer.

    I have a Lexmark Interpret S405. I am using a MBP laptop with WiFi, running 10.5.8. I have a cabled (non-wifi) Linsys router. I am using an Airport Express.
    I was finally able to get the WiFi light on the Lexmark to be static green after reinstalling the Lexmark WiFi setup and reconfiguring my Airport settings so that both the computer and printer see each other.
    In fact, I even updated the driver from Lexmark's Web site last night and I watched the WiFi light on the printer blink green indicating that the installation of the driver update was being communicated to the printer.
    However, when I print, it opens the print window and says first "Looking for S300-S400", then it says "Printer is now online". Then after about 10 seconds, I get this error: "There is a problem communicating with the printer. Make sure the printer is powered on and connected to the computer. Delete or hold the job and try again."
    I've exhausted Lexmark's technical databases and couldn't find the answer here.
    I've read that one possible solution was to delete all the printers from the "Print & Fax" system preferences window and re-add. That didn't work.
    Lexmark says for: The printer communicating on a network; however, the printer is not responsive. Possible causes could be:
    1. Your printer is associated with a network, router, or access point, but it is not your network.
    2. A software process is blocked by a system security firewall preventing network communication.
    3. You are logged into Virtual Private Network (VPN).
    4. You are connected to a network but have decided to switch to a USB connection.
    I don't have a VPN and have removed the USB cable, then restarted both printer and computer, and deleted printers in Sys Prefs, restarted, and still no solution.
    I can print directly via USB cable, but want to print wirelessly.
    Lexmark also says to enter my PIN (which I have pulled out from the print menu screen on the printer) in the System. That tells me a lot...
    Network settings on the print window on the printer also tell me Signal strength is 5 (excellent) and that I am on the network my airport is on.
    Message was edited by: Macman17

    I bet this is too late but...
    Are you trying to print through the airport express wirelessly or the built in wireless of the lexmark? If you want to use the airport express, there is no need to mess with the wireless printing on the lexmark at all. The airport express will be easy to set up, all the wireless setups through the printers are a pain.

  • When printing from Preview, the document prints with large print and many lines added and pages added

    When printing from Preview, the document prints with large print and many lines added and pages added. Why does this happen?

    Thank you!!! That was the problem--scale was set at 200% (don't know why)--when I reduced it to 100% it printed perfectly.
    Thanks again for helping me resolve this problem.

  • How do I determine if the memory problems are with my imac and not the RAM?

    I've heard of some vague problems with intel imacs and their memory slots. I'm about to replace (for the 3rd time) RAM, and think I need to test further to see if the problem is with my imac and not the RAM. Right now I put back in the original 2-512 sticks that came with the imac, and the rember test is only showing 594mb (odd amt!) testing OK. But, in "about my mac" it will show as 1gb.
    Problems I've had with each set of RAM: occasional KP's, excessive spinning beachballs, sudden closing of apps (esp. if I have several apps running), won't fax usually (will hear a fax tone instead of a dial tone at the onset), disappearing documents section under my username.
    I bought this imac refurbed thru the apple store last fall: 2.16 C2D 20" imac
    Any ideas before I have to separate myself from my imac to send it in??

    Hi Toodles
    The pin strips on the new modules maybe a little thicker than your original modules, and it's going to take more force to seat them properly. If the new Memory Specifications are correct I would try them again. Slide them in untill they stop, then push real hard untill you feel them seat into place.
    I've never seen a report about an odd amount of ram shown. If reinstalling the ram modules does not solve your issue, and may be a indication that there is something wrong with one of the slots.
    Dennis
    17" iMac Intel Core Duo - 2GB Ram -   Mac OS X (10.4.10)   - Maxtor 300GB FireWire - Creative Inspire 2.1 - 2G Nano

  • How do you copy, for example I work with blue prints and I want to copy a section and copy into another new page?

    How do you copy, for example I work with blue prints and I want to copy a section and copy into another new page?

    Forgot to add that it would be an adjustment layer with some kind of mask on it already. The mask is uncentered when copy and pasted which throws it off.
    I guess the same question would go towards doing the same for an object. How to copy and paste it over to a new doc, keeping its position within the document? is this possible?

  • Compatibility issues with CS5.5 and Maverick 10.9

    I'd like to know if there are any compatibility issues with CS5.5 and Maverick 10.9 before I upgrade from 10.6.8.

    To be honest, I use the CS5 Premium Creative Suite and have had to upgrade all my app's to Mavericks because I have a new iMac, the other one just died.
    I used the 'Time Machine' to backup and to transfer all the files, the Mac apps almost transferred 100% but not all successfully, especially iDVD, it was probably something that I did not click in the 'Time Machine preferences'.
    If I had the choice, upgrade to 'Mountain Lion, I would revert back to Mountain Lion but not got the discs, I find Mavericks very clunky and slow and causing lots of issues with my Adobe applications.
    So if it is not too late, I would wait a few months before upgrading to Mavericks.
    Hope this info' has helped.

  • How to scan with capture image and save 10.6.8

    how to scan with capture image and save 10.6.8 ?

    Instructions for using Image Capture for this available via the 2nd section.
    http://support.apple.com/kb/HT2502

  • Problem with Epson WF600 and Mavericks printing

    My Epson WF600 no longer is recognized wirelessly, by my Macbook Pro, when I go to Add Printers in my System Preferences. I installed the new Drivers for Epson (I think), but unless I connect the printer with a USB cable, my laptop wont print wirelessly from the Epson. Please help.

    Try resetting the router (power off 15 secs, then back on), then reset the printer same way.
    Also reset Printing System:
    OS X Mavericks: Reset the printing system
    How did you install new drivers?
    The new driver paradigm for OS X is: manufacturers give Apple the current drivers to keep on their servers. It gets installed automatically when we add the printer in Print & Scan prefs. You can force OS X to re-find both installed and available drivers by resetting the printing system.
    Find current version of drivers from this:
    OS X: Printer and scanner software available for download

  • HT6030 Anyone Having Problems Scanning with an Epson WF-3520 Printer?

    Ever since I upgraded to Mavericks, the scanning function on my printer has slowed to a crawl and become unreliable, frequently hanging shortly after the scanner initializes.  The Epson web site points to Apple Software Update for a solution, indicating that there should be an Epson update available. But no such luck - at least that I can see.  Any suggestions or possible work-arounds?  Is there other scanning software that would work with 10.9 and my Epson?
    Matt528i
    Covington, LA

    Hey JeffSPHR,
    Please refer this KB doc link mentioned below and try troubleshooting scanner issues:
    Troubleshoot scanning problems | Mac OS
    Let me know if this helps.
    Regards,
    Anubha

  • Problem with HP printer and Network

    I recently purchased a MacBook Pro and HP 8600 wireless printer.  I'm using an airport extreme base station.
    I'm having trouble with network connectivity and wondered if the printer is the culprit--many times after printing, I lose my network connection completely.
    I've tried updating base station software, computer software updates, re-booting the base station, etc., but nothing seems to permanently solve the problem.
    Would appreciate any insights.
    Thanks

    Sounds like this could be an issue with the software. To start I want to be sure that we remove the software fully and correcty before we continue. Follow the instructions below and see what happens after. 
    First if you use a USB cord, make sure to remove it (this is important). Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
    In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
    find and install the FULL FEATURE SOFTWARE if it is available :
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3692888
    Install that and let me know the result!
    Have a great day!
    -Spencer
    PS have a wonderful day and a fantastic weekend! 

  • Problem with Dell Printer and Wireless Router

    I have a new Linksys Wireless Router (3100) and it handles 3 laptops, PS3 fine.  But I have a Dell 715w network printer (also new).  I have it set up on the network, and it works fine upon setup.  The problem is the printer does not work all the time.  Sometimes I can get an error message, sometimes it says it is busy, and other times it literally takes a long time to load and then does not print.  I usually can get it to work again by rebooting and turning off the router and printer and laptops, but this hit or miss is very annoying and I never know when it will do this again, usually after a week or two. I wonder if the problem is that the 3 laptops all have different OS - XP, Vista and Windows 7.  Dell tech support won't help as they say they don't support routers, but I am wondering whether the problem is ina s etting or if this printer is malfunctioning.  any help would be appreciated

    Yes. You have to key-in the IP address to the printer.
    Basically, if the printer is set to obtain IP address from the router, it will be provided with a random IP or any IP available for the next device that will connect, on this issue, your printer. So there's no permanent IP address for the printer, making it a little hard to find at times. Compare it with the a static IP, your computer can easily map it since it doesn't change.

Maybe you are looking for

  • How can I forward to an external URL from within a DataAction?

    This is a very simple question I'd guess -- but what I thought was the obvious answer turned out not to be. Keep in mind I am using struts, and the URL is constructed dynamically, so I cannot place a struts forward action in the struts-config.xml fil

  • Samsung soundbare

    i have a samsung 55" LCD, model 630, which we love.  looking to add adding a samsung soundbar. Doe anyone know the diff between models HW C450 and the HW C451?  Also, will the soundbar connect directly to my tv or does it go to my Comcast cable box?

  • All Application threads stopped for 3~5 minutes

    Hi. Our Java application experiences sudden 3~5 minutes application threads stops. Our Application is run by 1 process and 300~400 threads. All threads are stopped suddenly and are run after 3~5 minutes or more. I can't analyze any patten but I exper

  • Sun Update Connection

    I have several hundred Solaris 10 boxes (with a current Sun support contract) on an internal (i.e. isolated from the Internet) network. I would like to set up a Sun Update Connection proxy for Solaris patches only. Is it possible to download (and per

  • MacBook Air Flashing Question ? Mark Folder - Troubleshooting Help!

    I am trying to figure out a problem for a friend's Macbook Air. Not sure on the year it was manufactured, but it doesn't look to be but 2 or 3 years old. I have no clue what operating system she was running. The problem she is having is the flashing