Problems with creating new WinHelp 2000 projects (RoboHELP 7)
We changed to RoboHELP 7 one week ago. Before we used
RoboHELP X5. On the Computer where I installed RH7 the demo of RH7
was installed before. It is a Windows Vista sytem. But after
encountering problems I set up a VM Ware (Windows XP SP 2). The
problems remained the same.
Editing our old X5 projects is no problem. But when creating
a new project it is impossible to set a non-scrolling region. I
figured out that the paragraph mark for setting up a non-scrolling
region in RH5 is right before a pagebreak in the word documents
(Topics 2 to X). In RH7 it is place directly in front of Heading 1.
By creating a new document in the project and deleting the default
document you can work on as normal. Editing the DOCX template works
fine either. But from my point of view this cannot be the final
conclusion.
The second problem is that changes in the help window
configuration oviously are stored but not compiled anymore. You can
change color and dimension of your main help window and these
changes are stored correctly. But when compiling the project there
are no changes to the default values in the output. More worse:
when you open the HPJ file directly with Microsoft Help Workshop
application there are written some strange marks (like
“”) into the first lines and the help
file cannot be compiled by Help Workshop application anymore. The
error message sounds like this: HC3073: Warning: hhtrace.hpj: No
section is defined for the line ".".
Anyone out there who encountered the same problems and solved
them?
Thank you for your replies! :)
By reading your answers I became aware of another fact: we
use a german version of RoboHelp 7 on german or multi language
versions of Windows. I set up a VM in English this morning (US
version of WinXP SP 2, US version of Office 2007, English RoboHelp
7 Demo). Indeed I had NO Problems. So it may be an issue of the
german version of RH7.
Of course I know how to set a non scrolling region manually
for a topic. But the result remains the same (for the german
version of RH7). Creating a new project you face the default
document. Now I was adding some topics (in the following linked
screenshot ‘Topic 1’ and ‘Topic 2’). If you
now add non scrolling regions to all the topics (manually or
automatically), the result will be as follows:
http://img223.imageshack.us/my.php?image=nsr01gg6.gif
After compiling the first topic in the document will have a
non scrolling region, the others won’t. As I said in my first
post, the problem only occurs in the default document. Creating a
new document the topics with non scrolling regions look like this
and compile correctly:
http://img220.imageshack.us/my.php?image=nsr02fm5.gif
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== Right after the new Firefox updateHello Anne.
Can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See [http://support.mozilla.com/en-US/kb/Managing+profiles this article] to know how to create a new Firefox profile. Please report back the results.
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