Product code for acrobat X pro is not recognized. how to activate

HELP!!!! I have the teacher/student edition for acrobat X. I originally downloaded to desktop. However, I now use laptop. Since it has no drive, I downloaded the 30 day trial. I have the serial number/activation code....but it is not recognized. My trial has expired. How do I get activate?

Hi Lynn ,
I would suggest you to kindly refer to the following link in order to get your product activated.
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Hope this will help.
Regards
Sukrit Dhingra

Similar Messages

I'm trying to load a student version of Acrobat XI Pro but not sure how to get the serial number to validate I'm a student

I'm trying to load a student version of Acrobat XI Pro but not sure how to get the serial number to validate I'm a student

Hi ,
Could you please tell me form where did you purchase the Student version of Acrobat ?Is it through Adobe or some outside vendor ?
Is it the first time you are trying to access it ?
If yes ,then you must have received your serial number along with your product .
If not ,then how how did you manage to get your serial number and access Acrobat before ?
Regards
Sukrit Dhingra

Code for Final Cut Pro 2 not being accepted by FC Studio 2

I upgraded to OS X 10.4.11 from 10.4.2. The FC Studio 2 icon would bounce a few times and stop, but nothing else would happen. 10.4.2 was reinstalled, erasing everything. An attempt was made at starting FCP 2, but the OS is not finding the files necessary in OS 9.
Upgrades Final Cut Pro 4 and FC Studio 2 were made since purchasing FCP 2 as a full package approximately 7 years ago, but FC Studio 2 is not accepting the code for Final Cut Pro 2. How do I correct the problem short of buying the full FC Studio 2 or buying a new hard drive?
Thank you.

It doesn't make sense to me either. As Thomas stated, the crossgrade that required you to send in your old FCP install disc was for Final Cut Studio version 1 (which included FCP 5.1) - NOT version 2. And regardless of the fact that you sent in your install disc, you should still have the serial number for FCP 4. It was printed on two stickers that were attached to the "Installing Your Software" booklet that was included when you purchased FCP 4 (upgrade or full retail versions).
There is NO need to have the old software installed in order to install and upgrade to FCS 1 or 2. All you need is the serial number form the older version; you'll be prompted to enter it during the install process for FCS 1 or 2.
FCP 2 may install on an OSX version, but will NOT run on ANY OSX version - it only runs on a full installation of OS 9.
-DH

I have the product code for adobe creative suite but not the serial/redeem number. What do i do?

I have the adobe creative suite and have the product code that comes on the paper but i do not have the redeem number.

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

After paying for Acrobat X1 pro its not downloading at all. Why?

Blue color download button appears on top RHS of the screen, but the click is unresponsive.
Please share any experiences or suggestions?

Hi Amit,
Welcome to Adobe Forums.
Please try to download Acrobat XI using a different browser.
If the issue persists please use the below link.
http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
Thanks

Licensing for Acrobat 9 Pro has quit working - How to fix this

I just subscribed to the Photography plan that gives me access to Photoshop CC and Lightroom 5. I already own Design Creative Suite CS3 and Adobe Acrobat Pro (9). When I downloaded the application manager and began to download PS & LR it showed all applications and most listed as the option "Try" and on Acrobat XI Pro it indicated "Up To Date." Once I downloaded and installed the PS & LR applications I tried to open a .pdf to do some research. I got the following message as Acrobat Pro tried to open:
Licensing for this product has stopped working.
You cannot use this product at this time. You must repair the
problem by uninstalling and then reinstalling this product or
contacting your IT adminstrator or Adobe customer support
for help.
I uninstalled Acrobat XI and Acrobat 9 from my computer, restarted it, then re-installed Acrobat Pro 9 from the CS3 installation disk. When done I tried to open a .pdf and got the same message. I restarted the computer and tried again and got the same message. I then did a Verify Permissions & Repair Permissions and Checked the Disc. (BTW this is all on a Mac with Snow Leopard 10.6.8 o/s. I have the 10.8 Mountain Lion o/s disk on the way, so I can't install/use LR 5 until that is done. anyway...)
Since it is Sunday and there is NO Adobe Customer Support and there is no IT department in my house, what do you think I should do? As an aside, the initial download/install for Photoshop CC hung at 44% installed. I did online chat with Bhartha at Adobe and he managed to do nothing but make my system worse. So I got away from him and repaired the damage he caused when I did the "screen share" operation with him. IM not so HO, Adobe's support system, what's the technical term?, SUCKS. If I had any good options to Photoshop and Lightroom I would use them, but for now I'd be stuck with something worse, like GIMP and Aperture. Okay, that's my rant about the sub-standard approach Adobe has to support. Apparently they feel that once you have their product then you're stuck with it and if they give you crappy service, so what? I hopefully await the day when Adobe gets bought and ruined by Microsoft. Like the old days when the phone company was one big corporation. Their motto: We Don't Care. We Don't Have To. Adobe seems to have adopted that idea.
Does anyone have an idea how to solve this problem

Everything was fine until I downloaded & installed PS CC. I had a copy of Acrobat 9 I had purchased. There was also a folder for AA XI I had previously downloaded as a Cloud member, but had cancelled that and did not use AA XI. Everything in CS worked fine for the last 2-3 years, until this download. As I stated, the download "hung" on install the first time at 44% install & I contacted Adobe via the chat line. Why a download of Photoshop CC would wreak havoc on my functional Adobe Acrobat 9 Pro (or XI Pro, for that matter), is something they couldn't explain, and they couldn't fix. They provided no help whatsoever...in point of fact the tech guy didn't actually seem to know how to navigate on a Mac. First thing he did, using the "Screen Share" process, was open the Parallels partition and boot Windows. And since this problem had nothing to do with my Windows/Parallel partition it was clear he didn't have a clue. Everything he did after that just confirmed his ineptitude, right up until I turned the computer off to get rid of him.
At any rate, I used the step-by-step procedures delineated in 3 other forum discussion threads which all said do the same thing. I did. It did not help. Of course I will call Adobe tomorrow and I'm sure they will not have any solution either. Which is why I unsubscribed to the Cloud account. Every time they had updates for any application the installs would fail and then the previously installed programs wouldn't work and I would have to uninstall & reinstall EVERYTHING. That was their solution. The brilliant minds of Adobe Tech Support in action. "Did you try powering if off and then back on...?"
At risk of being seen as a person with an actual opinion based on experience, I will say that ADOBE TECH PERSONNEL ARE MORONS. Of course they're in Kuala Lumpur or some other seemingly exotic place (unless, of course, that's where you are, in which case Des Moines, Iowa seems exotic), so maybe they don't get very good training on the products they are supposed to support. Adobe doesn't care about good support. They already have your money and they pretty much have a monopoly on a few of their niches (Photoshop, Lightroom). Any place you can find another manufacturer's product that competes with Adobe, for example Corell's Painter vs. Adobe Illustrator, the other manufacturer's product is ALWAYS BETTER. ALWAYS. So I am stuck with Adobe products due to occupational need, and stuck with their sub-standard support. Whether by design or omission, ADOBE DOES NOT SUPPORT THEIR PRODUCTS. In point of fact, I DESPISE these clowns. I just am forced to deal with them against my desires and better judgment. Probably why homicide is illegal.

CS5 -- Acrobat 9 Pro disc not recognized

PC, running Windows 7. I just installed CS5 Design Premium from the DVD and all seems to be well. Then I inserted the Acrobat 9 Pro disc. The drive spins for awhile, then I get a prompt to insert a disc (which is already inserted). Same thing happens when I insert the Content disc. Both discs are recognized on other PCs, and every other disc I have -- including the CS5 DP disc of course -- works fine in the same drive.
Any ideas on how to fix this?
Thanks, John

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

I do not have product key for Acrobat 9 pro extended and need to install on new computer, options?

Any help would be appreciated.

Hi Pdillon53,
If you dont have the product key there isnt much we can do.
Regards,
Ajlan Huda.

ITunes for Windows 7 Pro, iTunes not recognized

I recently had my Windows computer get a Crypto Locker virus and had to reset it to factory original. I installed iTunes to use with my iPhone 5 and I cannot sink my phone without the program warning me that my phone will be erased and the content replaced with iTunes content. The problem is my phone has a GREAT DEAL more music on it than is listed on my iTunes page. How can I download ALL my music from my phone back into the iTunes program?
Additionally, when I try to access the iTunes store from another program, such as QuickTime, my iTunes installation is not being recognized by QuickTime. It takes me to a page where I can download iTunes again. I have downloaded iTunes and used it to repair the program, and I have also uninstalled and reinstalled iTunes and it is still malfunctioning!
HELP!
Bob

ahhhhhh, many thanks for the link. for a while (about a year ago), Packard Bell UK was including those instructions on their troubleshooting pages, but then they went away. (or i just couldn't find where they'd been shifted to.)
usually nowadays i crank out the MS instructions instructions instead:
(MS) CD-ROM access is missing and messages cite error Code 31, Code 32, Code 19, Code 39, or Code 41 after you remove Easy CD Creator in Windows XP
... but it's a (slightly perverse) sort of comfort to know that i'm still recommending basically what Packard Bell recommends.

Acrobat X Pro is not Recognizing Text / OCR'ing

I am trying to OCR a text-only document but every page gives me the 'page contains renderable text' error. I click ignore future errors, but every page is skipped because they're all just text. Word searches return no results and there are no OCR suspects to clarify. I have OCR'd with Acrobat X before and it has been fine.

It depends on how the PDF was created. It sounds like the PDF is already in text. If so, then why are you trying to convert to text. The Acrobat OCR has always worked this way. It will only work on pure graphics. If anything has been added or OCR'd, it will not work. If you still insist on trying to OCR the document, then you will need to save the PDF as a graphic (probably TIFF) and then open those TIFF files in a new PDF document (you can simply drag and drop them to a blank Acrobat window). Then you can run OCR as long as the resolution is adequate.

I am trying to reinstall my Quicktime 7 Pro after cleaning out my MacBook OSX 10.5.8 following a hacking. I have Quicktime player and reregistered with the registration code for Quicktime 7 pro and it seems to be successfully registered but not in Appl

Hello everybody. I am trying to reinstall my Quicktime 7 Pro after having my MacBook OSX 10.5.8 cleaned out following a hacking. I have Quicktime player and I reregistered with the purchased registration code for Quicktime 7 pro. It seems to be successfully registered with "Quicktime 7 Pro" appearing under the inserted registration code but it is not showing in Applications folder and I do not know how to access it or what to do. Thanks for reading this. I hope you can help me. Aidan from Dublin, Ireland.

Inapplicable advice removed; misread the OS version.

I cannot install the trial for Acrobat XI Pro. The file downloaded fine, but it does not open. What can I do?

I cannot install the trial for Acrobat XI Pro. The file downloaded fine, but it does not open. What can I do?

For Windows:
http://trials2.adobe.com/AdobeProducts/APRO/11/win32/AcrobatPro_11_Web_WWMUI.exe
For MAC:
http://trials2.adobe.com/AdobeProducts/APRO/11/osx10/AcrobatPro_11_Web_WWMUI.dmg
ACROBAT XI

I've entered my reg. code for Quick Time Pro but it doesn't appear to have installed ... it's not showing in my apps folder. Anyone help me?

I've entered my reg. code for Quick Time Pro but it doesn't appear to have installed ... it's not showing in my apps folder. Anyone help me?

I've entered my reg. code for Quick Time Pro but it doesn't appear to have installed ... it's not showing in my apps folder. Anyone help me?
The QT X v10.1 app installs in your "Applications folder and QT 7 v7.6.6 (whether keyed for "Pro" use or not) is installed in the "Applications/Utilities" folder. It is recommended you keep them in these locations so they will continue to update correctly/automatically.

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

New 3D Update for Acrobat 9 Pro Extended

The following URL will take you to the download page for a new 3D Update for Acrobat 9 Pro Extended:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4073
This free downloadable executable contains several updated dynamic link libraries (DLLs) that provide support for more recent versions of CAD file formats when using Adobe® Acrobat® 9 Pro Extended and Adobe 3D Reviewer. It also fixes a number of bugs related to CAD format import in Acrobat 9 Pro Extended and 3D Reviewer.
New supported CAD format versions for this update:
CAD format: Autodesk Inventor
Supported version: Up to 12.x and 2009
CAD format: Dassault CATIA V5
Supported version: Up to R19
CAD format: CoCreate OneSpace Designer
Supported version: V3 to v2008
CAD format:Siemens NX
Supported version: Up to NX6
CAD format: Siemens Parasolid
Supported version: Up to 19

No.
Adobe stopped all support for 3D file conversion with the introduction of the Acrobat X Family back in 2010. There have been and will be no further updates to the 3D import functionality. The translation engine that used to be in Pro Extended is now sold as a commercial product by Tetra4D, but it's not compatible with Acrobat 9.

Product code for acrobat X pro is not recognized. how to activate

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