Program Conflicts

When opening a document in word excel or any other microsoft office app. It opens the test drive one not the one that I have bought. I would like to know how to make everything that is an office document open with the office that I bought. Can anyone help me please?

Actually it is not quite that easy. Simply dragging the test drive application to the trash may cause more problems than it solves. In the case of most applications, dragging to the trash works fine but with Office it does not. Go figure...its from Microsoft.
You need to run the uninstaller from the Office CD to make sure and remove all the files that the test drive includes. Insert the CD and look on it for the uninistaller. I can't remember where they hide it but it is there. That is the best way to remove the test drive version of Office.
You may need to manually remove the preference files located in your home/library/preferences folder. It may, at this point be easier to uninstall both the version you installed and the test drive version then trash all the preference files and then reinstall Office from your CD.

Similar Messages

Muse Freezes - Program Conflicts?

Hi,
This is partially a question, but also a story about an issue I had and how I came across a solution in case anyone should happen to be in a similar situation:
I'm running the latest version of Muse with the latest version of AIR on Windows 8.1, and everything had been working fine with it until this morning. I wasn't sure what might have been causing the problem, but the problem was that I was unable to place any kind of image, regardless of file type. When I clicked on the "Place" or "Place Photoshop Button" commands, Muse would just freeze and become unresponsive, yet the program window wouldn't fade (as would be typical with an unresponsive program in Windows), and I received no error message within Muse. When I click "Save As," the Save window starts to appear and then freezes halfway through loading (this fades and gives the prompt that Muse is not responding). I tried uninstalling AIR, and installing version 3.9, but this didn't work. I tried uninstalling the Lenovo Solution Center, which also requires AIR to run (and seemingly caused no issues with Muse previously)...no luck. Uninstalling and reinstalling Muse gave me no success. It had been a few days since I had used the program last (it was working fine this past Sunday). The only other programs I had installed between then and now were the EFI Fiery tools for my laptop to be able to use one of the printers at my job, and the latest Photoshop 14.2.1 update that was available this morning. I was able to save existing files so long as I did not press "Save As," and I could drag and drop images onto the website workspace, but this was of little help when trying to put in a PSD button. The problem came up regardless of whether I was working on an existing Muse project or starting a new file.
When I uninstalled the EFI Fiery tools and associated programs, removed the office Fiery printer from my printer list (it's a Xerox Color 560), restarted my computer, and started Muse, everything worked properly again with no issues. There must have been some sort of conflict between Muse and the Fiery tools or the printer, but I can't fathom what that could possibly be. I can live without having the tools on my laptop, since they're also on my workstation at the office, but it was purely a matter of convenience, since there are some things I'll work on at home and then send to print from the laptop.
Is this a known conflict, and are there any other program conflicts with Muse that we should be aware of?

I think I've isolated the problem to text editing: Muse freezes when editing text. I can perform other functions, such as placing graphics, but when I try the use the text tool, Muse freezes.

Grey Background of Arcobat program conflicts with Grey PDFs

I have a client who use a grey background & border on their ads. This grey background is almost exactly the same colour as the background colour of Adobe Acrobat Professional - so when I view pdf's I cannot see where the pdf page ends or starts as it merges with the background colour of the Adobe Acrobat Professional program.
In previous versions of Adobe Acrobat Professional the page had a black drop shadow and the program grey was lighter so this was not an issue.
Using:
Windows
CS3 - Adobe Acrobat 8 Professional

Thank you for providing the system info. At least we have some idea. Your GF either has Lion or Mountain Lion...version unknown.
Disconnect all devices from the MBP when troubleshooting to avoid conflicts. Try the following by clicking on all the links until you try the one that hopefully works:
http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/PH10929 OS X Mountain Lion: If your computer stops or delays while starting up
http://support.apple.com/kb/PH11044 OS X Mountain Lion: If you see a gray screen at startup
http://support.apple.com/kb/HT1564 What is Safe Boot, Safe Mode?
http://support.apple.com/kb/PH11212 OS X Mountain Lion: Start up in safe mode
Check out: Troubleshoot the spinning beach ball/freezing & crashing and Troubleshoot the spinning beach ball

How to fix program conflict

ok,i've have a issue i cant figure out.i just recently let windows do an update,an i updated firefox. now i can be doing a web search an for no reason program kicks everything back a page.also now when i go to facebook an play a game,i get part of way through game an it kicks me back to home page.i've even updated adobe flash with no help

Did you check for extensions that aren't working properly?
Can you list your extensions?
*Help > Troubleshooting Information
*https://support.mozilla.org/kb/Using+the+Troubleshooting+Information+page
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Adobe Programs: Conflicts and Networking help please

I don't know if this is the proper place to post but this is what I'm looking for. Any suggestions, thoughts or help would greatly be appreciated.
We are researching the possibility of using an outside IT Consultant for our computers and Adobe Software. Our IS team (about 10 people), while very good with networking PCs, are not familiar with Adobe software and how they interact with the hardware/computers and networks.
We have been struggling for a few years to get our machines to be at their best performance and efficiency, especially on large tradeshow graphics. We have had crashes and glitches since CS3, but we understand that their are many variables and they are not just Adobe product issues.
We are a large company but have only 3 designers. So we are trying to find our own help and do some of our own research on a resolution.
We are looking for someone who is PC mainly, but if you have a recommendation for anyone that networks macs also that would be great. We are currently on PCs with hopes of someday moving to macs.
If anyone knows of any business or independent contractor in the North Central Florida area please let me know.

We contacted Adobe but they said they can only give over the phone help and will not refer us to anyone.

Adobe Programs: Conflicts and Networking help!!

I don't know if this is the proper place to post but this is what I'm looking for. Any suggestions, thoughts or help would greatly be appreciated.
We are researching the possibility of using an outside IT Consultant for our computers and Adobe Software. Our IS team (about 10 people), while very good with networking PCs, are not familiar with Adobe software and how they interact with the hardware/computers and networks.
We have been struggling for a few years to get our machines to be at their best performance and efficiency, especially on large tradeshow graphics. We have had crashes and glitches since CS3, but we understand that their are many variables and they are not just Adobe product issues.
We are a large company but have only 3 designers. So we are trying to find our own help and do some of our own research on a resolution.
We are looking for someone who is PC mainly, but if you have a recommendation for anyone that networks macs also that would be great. We are currently on PCs with hopes of someday moving to macs.
If anyone knows of any business or independent contractor in the North Central Florida area please let me know.

We contacted Adobe but they said they can only give over the phone help and will not refer us to anyone.

Can Reader XI cause program conflict when printing from MS Word?

Hi There
I have this machine:
Intel Core i5-3470 CPU @ 3.20GHz, 8,0GB RAM, Intel HD Graphics
MS Windows 7 Home Premium 64-bit SP1
I am using Office 2007, Win2PDF Pro 7, Adobe Reader XI. My Anti Virus is Kaspersky Internet Security 2014. I have the latest service pack for Win2PDF Pro 7.
When I print from Word using Win2PDF Pro 7 I get the first document printed OK but the machine freezes when I try to print another. This system works perfectly when printing from Project.Libre, Paint.NET, Excel, and a 148-page printout of my Reference Manager database.
This problem occurs only when printing from Word, and has appeared since I upgraded to Reader XI.
Can you help?
Thanks

Was already running latest version 11.0.10. Tried the re-load fix; tried uninstalling and installing a new one from the web. Problem still exists -- cannot print any document from Adobe Reader XI. Computer freezes when the print file is being prepared at 0%.
Jamesk71259086

Safari for Windows bug/program conflict

Here's one I just discovered- with the Safari Beta installed on my XP machine I can't run a game I play regularly. Eve Online (www.eve-online.com)...I get a quick flash of the splash screen then nothing. Uninstalled the beta and the game works fine again. Weird.

I was about to start playing Eve again, i'll download the client/Safari 3 beta tonight and see if I can replicate your issue.
P.S. I could use a good Corp

Setup program crashes when you try to install a 2007 Office on a 64-bit version of Windows 7

Hello there,
I have a Dell Vostro machine with Windows 7 Pro 64-bit installed on it. It came with Office 2010 preinstalled on it. About 6 months ago I removed Office 2010 and installed Office 2007 with no problems. Yesterday a user messed up her office so badly
that I had to uninstalled it in an attempt to reinstall to ensure that all missing files exist. A few seconds after selecting my options, the installation program crashes. I tried it with a few different users logged in to make sure it's something related
to the profile of the user I was logged in as.
Just to be clear, this is the same Office 2007 installation that was installed correctly on it about 6 months ago and the same product key.
Why is this happening and how can I fix this issue without having to restore the computer to its default state?
Any help is appreciated.
Thank you,

Hi,
Please refer to this kb, use Microsoft Fix it 50154 to uninstall Office 2007 completely:
http://support.microsoft.com/kb/928218/en-us
Then try installing again.
We can also perform a clean boot to install, which gets rid of the background program conflicts:
http://support.microsoft.com/kb/929135
Hope this can help.
Regards,
Melon Chen
TechNet Community Support

Scheduled Program Does NOT Change Times with Guide Changes

When a program is scheduled from the Guide and then the Guide changes the start and end times, the scheduled program times do NOT shift AUTOMATICALLY with the Guide changes. Frequently the Guide program start and end times for a show move a minute, two, or three, sometimes more. The DVR scheduled program times do NOT keep up with these shifted Guide times but stick to the start and end times when scheduled. The DVR will often throw a yellow triangle up on the program indicating a conflict but the only conflict is with the Guide times. The DVR should AUTOMATICALLY shift the start and end times the few minutes and ONLY flag a conflict when the new times for the scheduled program conflict with another scheduled program, NOT with the Guide. This occurs most often on USA, FX, FXX, TBS programs which are frequently 61 or 62 minutes long. It is very frustrating to miss pieces of a recorded program, usually the end, because of these few minute time shifts.

Hello Venkata,
The components item category is TAE, that means the item category for the header item will be TAQ. Also the pricing will be carried out at the header item level only.
Now for your query:
The standard item category controls of TAQ will not have any connection between the header & the item level quantities in the delivery. If you change the quantity of the header item in the sales order, the quantity of the compnenets will be automatically adjusted. But this will not happen in the delivery with the normal settings of TAQ.
Solution:
Go to transaction code VOV7 - select TAQ - double click - In the Bill of Material/Configuration section , there is a field "Create Delivery Group" - select "X - Form delivery group with one delivery date".
Save the settings. Now create a new sales order & then create the delivery & try to change the quantity of the header item, the system will automatically change the quantity of the components. (the system may not change the quantity of the components in the delivery of the old sales order - change it manually)
With best regards,
Allabaqsh Patil.
Idhasoft Ltd.

Creative System Information with conflict with Nero Expr

Hi to all,
I noticed that I could not access the Creative System Information (CSI) in the Creative Products tab in the area of Creative software, anything under that. I was able to go to 40 software number but no to the information of each software. The CSI hanged or stopped responding. I needed to close the program. I found the cause of the problem. I encountered the problem so far only when I have Nero Express 6 or demo even Nero 5 installed. When I uninstalled that Nero program, I had access again to all the information under Creative software, 40 of them. It looks that there is conflict between Nero and CSI. Does anybody notice this too? What is going on and what is the solution? You help will be greatly appreciated.
Thanks,
Medico

Solution! I discovered the problem causing the system crash, and I think it is sufficiently interesting to note here so that others may benefit from what I discovered. First, there is no fundamental problem/conflict with the driver for Webcam Live Pro. The trouble in my instance is that I was running another program that utilized the web cam, and that program conflicted with the Webcam Live Pro program that was constantly running in the system tray. Basically, the program in the system tray is loaded with the set-up for Webcam Live Pro. It constantly monitors the computer system to see if the cam is connected to the computer. When it does this while another program is using the cam, the conflict occurs, causing the entire computer to reboot. The solution is to right mouse click the icon for Webcam Live Pro in the system tray, go to settings, and to remove the check that allows the program to check for the presence of the web cam. Just to be safe, I then also exited the Webcam Live Pro program from the system tray so that nothing from that program could interfere with my use of the webcam using another program.
The result is that the webcam is rock solid, with no system crashes. I have been running it nonstop for hours without a problem.
I hope this helps someone else.
Best,
CB

ITunes 10.5.2, windows 7, and Unresponsive Exit

I recently bought a new computer, but I have had this issue on both with the latest iTunes update. I can execute the program without a hitch, the first time. It works completely normal. The issue is when I close iTunes. The program remains in the background, although appearing to be closed, AKA it is still running in the proccesses section in the task manager. However, after I close the program, iTunes becomes unresponsive. So, anytime I try to re-execute the program again, it never starts. When I manually close out iTunes via Task Manager Processes, and/or all other apple components, it starts iTunes, but becomes unresponsive again while loading the program. If I restart my computer, it is back to normal, but only the first execution of the program. My question, is this a software issue with iTunes, a program conflict with some third party program, or something else that I can do something about? I have found a lot of troubleshooting FAQs regarding execution of the program, not exiting. Not sure of the terminology regarding this response, so I cannot find a search for this specific issue. So any help here would be greatly appreciated. I just don't want to be forced to restart my system everytime I want to restart iTunes.
PS: I have also tested this on a winXP comp, and it has the same issue.

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Itunes 7.1.1.5 will not execute. Major Problem

I've been using Itunes since 2005. Recently, for reasons I can't explain, it stopped working. I did not download or install any new programs, it just would no longer execute.
I unistalled, and downloaded the most recent itunes 7.1.1.15, setup, and it won't start. I get only error messages.
I downloaded Registry Mechanic to clean out my registry. After doing so, I uninstalled and reinstalled again, only to have the same problem.
After reading of many others having similar problems, I also tried to use an older version of Itunes, but the only other one I have on this computer is from 2005, and that too would not work.
The software is clearly not working as intended. My system is Intel 3.4 cpu, Nividia 6800, 2 gigs Corsair Ram, Western Digital 10k rpm Hard Drive, Creative Labs Sound Card, etc.
We need the software at apple to take a hard look at its code and figure out what is going on here. One quick glance at this message board illustrates I am clearly not alone with this problem, and customer support on the phone was no help at all.
A long time customer, with no working Itunes.
-Foreveryoung

Hello b noir.
This is Foreveryoung's father.
The error message is the Microsoft Error message that simply asks if you wish to report the problem. It is not a specific error message like you are looking for.
The program unistalled and installed fine. The problem is it won't open. When we attempt to execute the program, we get the error described above.
When I run the Registry Mechanic software and clean it all up so there are zero errors, I reinstall itunes. and find there are two programs conflicting when I run the Regeistry Mechanic again. This feels like it may be pointing to what may be the source of the problem, but we have no clue why this is happening as we have not installed any new programs or software in months.
My intuition tells me there is some conflict the software itself has created. The coders at Apple need to update this file with the code to remove all prior registry and other related imbedded info., so when it installs, there is no reason for a conflict. I am not a coder, but there are far too many similar posts for me to believe this is unique to our system, plus I am fairly computer savy.
Please consider how few of the ipod customers use these forums, and those that do manage to call in customer support, are told they can't help us, to call Microsoft.
Please get the coding area to clean up this software. We are totally stuck.
Thank you -CC

Did anyone else have a 'you must restart your computer' screen today?

I leave my imac on 24/7. This am, I switched from my wifes user profile to miine, checked my email, got done, closed mail, and was going to open my browser (firefox) and the screen dimmed (like before going to screen saver) and then a gray message box about 3" X 4" with the circular power icon image in light gray background came on in the center of the screen, saying "You must restart your computer-please hold down your power button until computer shuts down (paraphrased). Nothing was going to allow me to do anything else (no cursor movement with the mouse, esc did nothing)so I powered down, and let it restart. Seems ok, I just want to know if anyone else has ever seen or experienced this happening. What entity would facilitate this restart? Apple? My ISP? Some spyware?

OK....I used the 'maintenance' utility, and ran scripts, repaired permissions, etc. When my computer restarted, I went to my wifes profile, ran 'disk utility' to repair permissions on her profile. Then I opened her browser and cleared her data, ie search cache, website cache, everything except her logon data. When that was done, I went back to my profile, and opened the browser. I'm at that point now, and all seems to be well. But then it seemed well when this first occured. Any guesses as to why this happened or what might have caused it to happen? A program conflict? A visit to a data-mining webpage? I know that some will tell you (or me) that macs are supposedly immune to viral or malware attacks, but there also are those who will argue that it is impossible to protect any computer, even a mac, from all infections. So, part curiosity and part pessimism create a curiosity. Any input would help.
Thanks.

Premiere elements 9 and windows 7 64 bit, installation and startup

Installing pre 9 on my Dell Studio x64 with the mcAfee software did not work.
I had to use msconfig to use selected start without mcAfee security center and adobe software, plus other software that had photoediting - before that I could not start photoshop elements or premiere.
After installation got through, I have not been able to use premiere elements.
When I start for the first time I get message that only a small part of the software have been installed and that I need to download the rest from the internet - yes or no for reply.
Clicking yes gets me to the page http://www.adobe.com/se/special/premiereel/downloads/ (swedish) and clicking on any of the links launches a new windows, givit the choices to continue to download test-software or purchased software after log-in.
The premiere elements 9 windows shows nothing, it's is empty with the exception of the menu.
On the menu I can only make choice to a new projekt or open a projekt.
I have contacted support but I need to phone them on a weekday, but I work all day and do not have the software at work.
Any suggestions?

What happens if you go to the menu in Premiere Elements and select File, then New?
Otherwise, I'd definitely recommend you replace McAfee as your antivirus. It's known to conflict with certain programs.
Both Avast! and Microsoft Security Essentials offer FREE versions. They work at least as well -- and they don't cause program conflicts.

Program Conflicts

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