Project manager problems

Hello
I've a problem with my project manager and I can't find a clear answer.
Each time that I try to save a trim copy of my project an error pops up. "verify disk space and administrator privileges". (sorry translated from French)
The original post its in the French Adobe forum and they don't know why. They advise me to come to the English forum.
http://forums.adobe.com/message/6097053#6097053
My premiere pro version is premiere pro cs6 (version 6.0.5)
I'm the administrator.
The file was recorded with a black magic Hyperdeck Studio Pro
All the programs are legit and originals.
Thank you all for your answers

The problem is that video files are big (100Gb/hour). Once I edit and cut with Premiere pro I want to save the trimmed project on a drive to use later on for a Satellite TV station and Internet TV stations.
The problem I encounter is always the same ... A problem .... blah blah blah ... verify that you have enough free space and you have administrator privileges... (form the French)
As you can see for this particular project it is 75Gb long I want to save 28Gb and I have more than 300Gb free...
It's very annoying because project managing is one of the features that adobe is bragging about.
Please help
Thanks

Similar Messages

Project manager - problem exporting a project with AE compositions.

I have a problem exporting my project to another disk, this is what happens:
I needed to move the project from the windows partition of my Mac to the Mac partition, in order to be able to continue my edit under MacOS, my sequences include a series of After Effects compositions of footage that has been stabilized in warp stabilizer using the option "replace with AE composition" from the timeline.
Using the project manager I started my backup operation, with these options:
Source: all sequences selected
Resulting Project: Collect files and copy to new location
Include Audio conform files
Destination: a folder in the Mac partition
The resulting project had a message popping up saying that AE rpject file is missing (it was, I had to manually copy and paste it from ithe win partition to the mac) and once copied obviously AE couldn't find the source video clips of its compositions, so I had to manually re-link them all (quite difficult job to do among almost two years of footage).
What have I done wrong ?
Why AE lose the connection with the fils?
Thanks

Thanks Jim,
I understand that Adobe Anywhere solves this, but there should be this fairly basic functionality (which exists in Avid and FCP) in a non-enterprise edition of the software. I have submitted a couple different feature requests about this, going back to CS5, so hopefully enough people make similar requests for a fix to be implemented. Adobe Anywhere is really not a solution for our small shop as currently configured/priced, especially when we can have editors working remotely with very affordable USB 3 drives. The only hangup is the markers, which just isn't worth a 5 figure fix. As such it's hard to consider the problem solved for either us or any small shop or post crew.
Best,
Jon

PP3.0 --Problem Project Manager Trim Software Damages Files

I have a problem that occurs when a Premiere Pro 3.0 project is trimmed using the project manager software.
It occurs mostly with non-captured files- with wav files such as narration, music, and sfx (they can be Cd 44.1 files and mono and stereo tracks). Sometimes, it happens with graphics files. This problem occurs about half the time the project manger software is used.
In an affected project, there may be any where from 2 to 25 damaged files. The error message that we get in the trimmed project is “unsupported file formats”.
When we open the non-importable audio files in another application like Sound Forge, they are identified as Raw PCM files. These Raw PCM files frequently have errors-- like random noises. The ones that don’t have errors can be saved as a wav file and then it can be re-linked and used.
It is happening on more than one computer. These computers all have dual 32 bit Xeon processors and at least 3 Gigs of memory.

Could you give me a little more details about using a file manager?
I usually think of a file manager as selecting some files to keep and some file to delete. I don't think that this will work. Many of the files use only a small portion of the larger file. Are you suggesting to keep the larger files even though they may be less thn 5% of the total size?

Problems w/ Project Manager

Hello everyone,
I'm working with adobe project manager and I'm running into a few issues. The purpose of using this at the local TV station where I work is to manage media and archive after a project's completion while still being able to go back in the future and have 30 frames of adjustments on the clips we used.
We recently upgraded to CC 2014 and it has not been updated since. 8.1.0 I believe is what we're running. I've attached an image of my settings and another of the issue I'm having.
[URL=http://s1121.photobucket.com/user/nchorneyWMUR/media/premiereproblems_zps51ec0b47.png.html ][IMG]<a href='http://i1121.photobucket.com/albums/l518/nchorneyWMUR/premiereproblems_zps51ec0b47.png[/IM G][/URL]'>http://i1121.photobucket.com/albums/l518/nchorneyWMUR/premiereproblems_zps51ec0b47.png[/IM G][/URL]</a>
When I use the project manager to consolidate the project I am running into an issue with my keyable objects. As seen below that text element ceases to be keyable and becomes a large black box as it adobe has converted the keyable .mov file into file that has lost its key.
[URL=http://s1121.photobucket.com/user/nchorneyWMUR/media/projectmanagerissues_zpsd730bc64.jpg. html][IMG]<a href='http://i1121.photobucket.com/albums/l518/nchorneyWMUR/projectmanagerissues_zpsd730bc64.jpg [/IMG][/URL]'>http://i1121.photobucket.com/albums/l518/nchorneyWMUR/projectmanagerissues_zpsd730bc64.jpg [/IMG][/URL]</a>
Can anyone please help point me in the right direction? I'd really like to be able to properly archive our projects and manage our media efficiently.
Thanks!

Here's a shot of my timeline:
http://i1121.photobucket.com/albums/l518/nchorneyWMUR/timelineshot_zps165fcc2b.jpg
Unfortunately I didn't do the project so I'm not 100% sure. Its the first shot that will not carry over after using project manager.
Here is the clip in question in my bin as highlighted:
http://i1121.photobucket.com/albums/l518/nchorneyWMUR/bin_zps6c2fa66d.png
Is this something minor I should be changing? When I linked the clip in question with the other clip labelled as multicam and created a multicamera source sequence that initial clip in the new project was still grayed out like this:
http://i1121.photobucket.com/albums/l518/nchorneyWMUR/grayedtimeline_zps2380beab.png
Here it is in my bin with the sequence and the clip highlighted.
http://i1121.photobucket.com/albums/l518/nchorneyWMUR/binaftermanagement_zps6f9cf8cf.png
Thanks again for all the help! You've been great so far.

Project Manager and Reverse problems.

Hey there,
I am working on a timeline and when I media manage it I am getting the zebra stripes for some clips that reversed speed. The clip will be freeze framed for a while depending on length. I don't believe it's for every one, but we have had issues with this for multiple projects.
Info:
1080P ProRes 422 timeline.
All footage transcoded to 422.
I don't think it happens on clips which are nested.
I believe it's only reversed clips.
At this point I'm pursuing workarounds, and will post them if I find them, but can someone explain why this is coming up?
Edit on,
-AKChannel

Hey you know what that might be the case. Our current solution is just to bake the file through AME, as I'm not sure if render and replace would bake in the speed change. I just spoke to a coworker of mine and she had a couple of clips do the same when using project manager.
For the record, here is a couple more notes which may help.
We used to get the same danger stripes issue when media managing Atomos Samurai footage. Transcoded clips through AME worked fine, but interviews done on Samurai footage which was not-transcoded would pick the wrong in-out points for trimming a project through project manager.
Also, the clips I'm using may or may not be transcoded through AME. In my coworkers instance, she was using 7Q footage 4k-HD ProRes (transcoded in the recorder). In my case it was a 240fps 2kRAW clip which was transcoded to Pro Res via Resolve.
I hope that helps and doesn't make things more confusing.
I'm going to mark this question as answered for now, but will try to contact this forum again if something else comes up.

P6 Project Management Schedule Connection Problem

http://img14.imageshack.us/img14/9397/primaveraru.jpg
When i am creating a new project and i need it to be attached to a Schedule in P6 Project Management no projects come out. Can someone help me. Thanks.

Hi,
try to include security details in ur soap header,it will solve your issue

Adding a New Folder in Project Manager Crashes RH

For the past few days, I have been having problems creating
new folders in RH 7, Project Manager. Sometimes, it works just
fine, and I can add folders, drag topics into them, import into
them, create new topics, whatever.
But then sometimes, the project manager just goes to white
and flashes at me for a while, then RH crashes. The only things I
can see in the PM pane are the triangular colored icons that
overlay folders / topic icons when they include conditional build
tags. No topic names, no folder names, just a column of these
triangles.
When I come back into RH after the crash, most times there
are topics to reimport and / or relocate. I have rebuilt the cpd
file several times. Each time it seems to resolve the issue, but
eventually another crash comes along as I try to add a folder.
For the record, just updated to the new 7.02.001 a few
minutes ago, but RH just crashed again. 3GB RAM, more than 40GB
space available on hard drive. Nothing new on my PC that I can
think of.
Anyone else seeing this?

I'm just wondering if anyone has found a cause or solution of this issue?
I'm experiencing it too with one of my projects (currently, I'm on RH8.02.202 on Win7/64, but I've also experienced it in RH7 on WinXP/32, FWIW).
Some other details:
My project is on my C:\ drive.
The folder names are all comprised solely of alphanumerics and underscores.
I've deleted both the PSS and CPD files without any noticeable positive effect.
Since I've been on RH8, the project is set to rebuild the .cpd cache upon opening, but I've also tried deleting it (this might be redundant, but I figured the RH "rebuild" might be different from generating a brand new one).
After I force RH to close, the folder is there when I reopen the project, and the folder behaves normally.
The project resides in the standard "My RoboHelp Projects" folder.
The problem seems to be isolated to this project, which is my largest (~2065 topics in ~85 folders)
I'm at the point where I just automatically force RH to close after I create a folder rather than waiting to for the application to become "officially" non-responsive.
Are there any other files I might try deleting or examining? I've poked around in the .xpj, .fpj, and .hhp files, but I don't see anything odd. I compared my old .pss with the new one RH created, and they were identical.
Thanks!
Dave

Can't open project after rebuilding Folders in Project Manager

I had a corrupted project so I renamed the cpd file. A lot of Folders in Project Manager were lost, so I recreated the folders and imported all the topics back in. I added one last Folder back in and RH was having a problem with it (I didn't write down the error message). It booted me out. Subsequent attempts to reopen this Project are unfruitful. The message I get is that a certain folder (not the same one I was adding) will be added back in and needs to be properly deleted from Project Manager. (I had renamed that Folder, but I did it inside of Project Manager.)
Thoughts?
Thanks.

Please see the announcement at http://forums.adobe.com/community/robohelp/robohelp_html
See www.grainge.org for RoboHelp and Authoring tips
Follow me @petergrainge

Unable to Open Project Site Access Denied Issue (Project Manager)

Hi
We got an issue that one project manager is having 12 projects, in that she can able to view 5 projects-- project sites but remaining 7 projects --- she is not able to open the project site (access denied) error is throwing when she try to open.
She is the project manager of the 12 projects and having project manager permissions on the project sites.
Please suggest any solution for this.
Geeth If you feel that the answer which i gave you is Helpful please select it as Answer/helpful.

I believe I've found the fix for this issue. After opening a ticket with MS support and not getting anywhere with this issue I decided to do an in-depth review of all the Project and SharePoint 2013 CU's starting with December 2013 to September 2014.
To my amazement buried inside the July 2014 CU was a hotfix for this issue described almost word for word. (I will list all the relevant KB's at the end) I contacted my support engineer inquiring about this hotfix and he stated it wasn't relevant because
the "Synchronize Project Web App permissions to Project Site" was not failing or even generating any warnings in our Prod or Test environments. I stated that is not always an indicator as ULS doesn't always catch all relevant errors.
I informed him that I also found a second hotfix pertaining to the same issue released August 2014, apparently the first hotfix in July didn't totally resolve the issue and a second hotfix was released. He was adamant that this would not resolve
our issue and he requested or production databases because he was unable to replicate the issue in his test environment. The reason, you may wonder, is because he was at a higher patch level that our farm.... Obviously! His farm had the most current
CU which included the hotfixes from July and August. Apparently he didn't see the flaw in his logic.
I decided to install the September CU on our test farm. Low and behold that fixed the problem, even though MS support stated the hotfix was not relevant to our issue. I learned a long time ago to take MS support comments as suggestions instead
of gospel truth, this isn't the first time they have confidently given me erroneous information.
We are currently doing further testing to verify that this CU didn't break something else. Unfortunately these rollups are not GA and Microsoft is very clear that you should only install them if the hotfixes pertain directly to your issue.
Finding the hotfixes was a chore as Microsoft loves to create multiple KB's for the same thing and then nest (bury) them so you have to dig through four or five KB's to find the relevant fix. I'll save you the trouble and list them below.
Watch the
September CU Webcast Brian Smith and team go into depth explaining why this issue has been happening and how they fixed it.
September 2014 CU http://support.microsoft.com/kb/2882990 (the one I installed)
August 2014 CU https://support.microsoft.com/kb/2989078
August Project site sync hotfix
https://support2.microsoft.com/kb/2883083
July 2014 CU http://support.microsoft.com/kb/2882990
July Project Site Sync hotfix http://support2.microsoft.com/kb/2882995
Microsoft Project Server Blog
http://blogs.technet.com/b/projectsupport/ (I find this to be more helpful than the TechNet site)
Frank Miranda Florida Hospital MIS

Unable to open Project management reports

Hi,
I tried to access Reports under Project management, I can see some list of reports but whenever i click any report i get this message " Do you want to save this file or find a program online to open it , Name : BExab6f08f3 , type : unknown , from: xxxxxx " . I get this whenever i try to access any reports in project management.
I had checked few things from my side, /BCV/Main is activated, I have BCV_admin role and also CPR_BCV_USER role, but still i am not able to view a single report. I tried accessing from NWBC desktop GUI and web gui, same error. Please guide me in solving this problem.

Hi,
I just have some clarifications, is it necessary to have BI system to access the Reports under Project management / portfolio management?, Or can it be accessed without any BI system?. I found that whenever I run any report under Reports section it tries to execute the RFC SAP_BW, but in my system there is no data available in that RFC, since we dont have BI.please let me know about this.

Images are missing in Project Manager

I’m replacing old images with new ones in RoboHelp HTML 10.
I’ve deleted the old pictures in Design view and pasted the new pictures in. (I know this is not the recommended way but with lake of time I found it to be the fastest way and we don’t feel the need to give the files described names at the moment.)
It has worked fine until now when I noticed that some images are not showing in Project Manager. I see the “folder” Images and I see a lot off images there but some are missing. The “missing” images are shown in Design view and in the browser after publishing. But in the report Unused files the “missing” images are listed as unused.
I have tried to
close and reopen the project,
generate and publish the project,
delete an “missing” image from Design view and insert it by using Insert / Image. After saving this image, and some other “missing” images, are shown in Project Manager. But not all “missing” images.
Does anyone know why this is, or more important how to get Project Manager to show all images that are used in the project (without having to go through all 154 images trying to figure out which are used but “missing”)?
Some more facts:
They are all gif-images.
They are all stored at the top-level in the project folder. (Are there a limit how many images there can be in the top-level folder? Should I create a separate folder and move the pictures there?)
HTML-code for one “missing” image:
<img src="image7.gif" alt="" style="border: none;"
border="0" />
Grateful for any input!

I would have said "Try renaming the folder containing the images in Rh's Project Manager. That sometimes fixes the problem. You can revert to the old name afterwards."
Keeping all the images, and / or topics, in the root is never a good idea. It can slow things down and it's messy.
You can move the images you can see but obviously you cannot move the others. Try moving a topic that has one of the images to a different folder and see if that refreshes. Also try deleting the CPD file and reopening Rh.
Backup first.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Images no longer showing in Project Manager panel, but in project RH8

In a project with 2400 topics and 3400 images we decided to move the images to a project_images folder so we could just remove the html folders in Production when we update. Drag & drop images from previous location to new folder...forever! All was good...Then we shut the project and opened it back up again and only 6 images now display in the Images/project_images folder. In Windows Explorer all 3400 are there. If you go to a topic in RH the images display - with the right paths. They are picked up appropriately when you compile.
They just don't display in the Project Manager panel...making it very difficult to drag them into topics!
We have tried:
1. Deleting the .fpj file in the project_images folder and adding a new image hoping it would rebuild itself
2. Tried renaming the project_images folder to something else - RH HATES that and just hangs. I gave it overnight to figure it out...it never unhung.
3. Tried creating a new folder - again RH hangs and must be manually ended
4. Moved a topic with images to another location - topic moves fine. Images move...but do not show up under Images
5. Imported a topic with images - the new images show fine...the old ones still are invisible.
This is two days of work moving the images...we hate to start over and have no idea if it will do it again. We did this on another project - same problem - but moving a folder resolved it. That is not working here.
Any and all suggestions are greatly appreciated!!!!! RH 8.02.208

Wow, what a hassle. I never saw this issue until we upgraded to RH9 and tried to use the resource manager to link images. I've never been as frustrated with RoboHelp as I am now after fifteen years of using it.
We've always had an "images" folder within the root of our projects. We never saw this "image disappearing" problem until now. After pulling my hair out for a couple of days, I think I have nailed down why this is happening (aside from the .cpd clearing).
Envision a project structured like so:
Root Folder
   |---Folder A
   |---Folder B
   |---Images Folder
          |---Folder C
          |---Folder D
If I drag/drop a new image from the resource manager into a topic that resides in Folder C or Folder D, the image is placed in the root of the project. Okay, not ideal. Why don't images dragged/dropped out of the resource manager retain the resource manager's folder structure? Another post for another day...
Regardless, I want to move the image to my images folder. If I then drag/drop the image from the root of the project folder into the Images Folder, the rhsharedresource.apj is updated, and the link is retained no problem. All right! This is what I want to see, as I already have too many snippet files doomed to be in the root of the project because they can't be moved and are already causing lag when opening and working in projects. Another post for another day...
As long as the new image is only referenced in topics residing in or beneath the Images Folder in the project's structure, the image will never disappear from
the project manager, even when the.cpd is cleared. This is because the topics referencing the image in the Images Folder are within the Images Folder's folder structure.
If the image added is then added to any folder above the Images Folder in the project's structure -- Folder A or Folder B -- the next time RoboHelp is closed and reopened (if you have clear the .cpd checked in RH Options) the image is gone. BAH! GAH! UGH!
Remove the reference to the image from the topics in Folder A or Folder B and the image reappears in the Images Folder the next time RH is opened. Wow, magical!
So, if you never move an image from the Root Folder of the project, you will never see the image disappear from the project manager because it is at the highest level possible and every folder within the project will be beneath the image in the folder structure.
Sure, if the image disappears, you can rename the folder, add a topic, etc. the project manager refreshes and all of the images magically reappear. But, as soon as you close RoboHelp and clear that .cpd, they're gone again.
That's what I've found. Too bad we personally can't restructure the projects we're working on because of a dim-wit Dev call forced on us to use static URLs instead of map IDs to call the topics.
Anyway, I am thinking a project structured like this is now the way to go:
Root Folder
     |---Images (aka Resources) Folder
              |---Topics Folder A
              |---Topics Folder B

Selecting all items in Project manager

Using Robohelp HTML 9.
My main problem is getting the TOC to alphabetize. I have searched and read the two topics on this but the solution doesn't work for me.
The solution was to alpha the PM list, then delete the current TOC topics and drag and drop the newly alphabetized PM topics over to the TOC, but I can only drag one topic at a time from PM and move it over to the TOC pane and drop it? Surely there must be a way to grab them all and drag and drop?
Then I thought maybe I need to do it from the TOC folder in Project Manager? But when I open the TOC folder under PM it just shows me the name of my help file rather then a list of TOC topics.
So I'm stumped, this is a new product for me and my self learning is not very far along but I'm trying!
Thank you! Below I have posted a screen shot of what I am trying to do. Ahd below that the TOC folder under PM just shows me the filename?

Hi there
You would likely have better luck selecting topics in the Topic List pod. In that pod you can sort topics alphabetically and even filter the view to specific folders.
Just select the topics in the pod, then click the column of icons and drag to the TOC to insert.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Project manager can't find my songs

I have well over 100 song files on one of two internal sata drives in my mac pro. "SATA A" has my sample libraries. "SATA B" contains all my song files and audio recordings.
I want to use project manager to help identify what samples I have used with these songs. the samples are stored on "SATA A" within a huge library. The problem is that project manager doesn't seem to find any of my songs (stored on "SATA B").
I have done expanded sacans, localised/"specified where" scans. I've excluded locations and included locations but PM will not find any of my songs on my "SATA B" drive. It does however find sample data, audio, movies and everything else.
PM ~does~ find songs on my "SATA A" drive. These are songs included in my Kirk Hunter Emerald library - which I didn't even know existed! When I saw PM picked up the songs on SATA A drive I tried copying my songs to it from "SATA B". I did a full, extended scan from scratch and still my songs are not found.
I have checked their permissions. They all have .iso on the end and the finder sees them as "logic songs" via "get info". In fact they look identicle to the Kirk hunter songs that the PM sees. I have also checked sata b drive and compared to it sata a and they seem to be configured identically (bought/set-up at the same time etc).
I have tried deleting logic's pref files and PM data etc etc manually. still no joy.
Any ideas what I am doing wrong or what I can do to fix it?
About 10% of my songs (out of 100 to 150 songs) will be using exs24 samples from my sample library (KH Emerald is just one eg). I just want to save the associated samples with the songs for archiving. I do not want to have to save all my sample library with the songs if at all possible. Going through each song manually would take too long. I feel my only option right now is to save all songs and all sample library on specially purchased hard drive but I'd prefer to avoid this route. Any suggestions?
Sorry if I've asked this before but its driving me nuts.
Message was edited by: Thomas O'Carroll

yep, I have scanned at every level, from everything to just a single folder that contains song files. After scanning a folder that conatins songs on my SATA B drive (the one that PM can't find songs), still the songs will not appear.
I have copied over my songs to the drive that PM seems to see songs on and guess what? It doesn't see those songs copied over.
This is driving me so nuts I have forgotten that I engaged in this thread...
http://discussions.apple.com/thread.jspa?threadID=1046126&tstart=0
Does anyone know what the option in the PM's file menu "import file maps" and delete all exported file maps" does? Or what its for?
It feels to me that some sort of database or referrence list etc etc has gone very wrong, but I have already tried deleting (manually) the PM data file in somewhere in the library folder etc etc.
Using file buddy I see that PM stores the a PM database as an invisable file on each drive you have connected. Presumably info for what is on that drive. Perhaps these invisable files need to be manually deleted???
Message was edited by Thomas O'Carroll because this forum doesn't work properly

How to get the Folders and subfolders collection in Project Manager

Hi,
I am trying to get the folders and subfolders collection in Project Manager, so that I will be able to loop through the collection and be able to create a project under the appropriate folder.
Any suggestions?
Thanks.
Bhanu

Anything you do without submitting to form has to be done on the client side (ususally by JavaScript) using data which has been send already from the server.
With JavaScript you can do quite a bit. You can download tables which don't necessarilly appear on the screen, loading them into JavaScript arrays by dynamically generating javascript. Then you can pick up events like drop-box selection and use these tables to chose what you do next (e.g. preloading other fields, setting drop box content etc.).
Or, you can cause forms to be submitted when actions like a selection happen without the user clicking a button. It's generally a matter of how much data you'd need to transmit.
Another posibility is to use a Java applet, which can generate requests to the server and handle the results as it chooses. That are a number of problems with that but occasionally it's the best solution.
What you can't do is to handle user input inside a JSP. The JSP has come and gone before the user even gets to see your form.

Project manager problems

Similar Messages

Maybe you are looking for