Provider changed and now I cannot connect to my email

Hi
I have Office 365 for a private domain/mail and I recently changed from Microsoft to GoDaddy
Therefore, I needed to re-configure the mail account, but that seems to be very difficult at the end I deleted the old account and is now trying to create a new, however now I cannot connect to the new Office 365 provider.
I key in my name and mail address, and then Outlook tries to find
the server/configuration, but that process fails.
I have a brand new Surface Pro 3, and there I can connect and get my emails, so it has nothing to do with the network, credentials.
Somehow, Outlook seems to 'remember' something from the old settings
Any hints on how to make it work ?
Kind regards
Steen

I recommend that you post this in the Outlook Forum: http://social.technet.microsoft.com/Forums/en-US/outlook/threads
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Similar Messages

I updated to mountain lion and now mail cannot connect to my server

I updated to mountain lion and now mail cannot connect to my server. It says check your user name and password are correct. Well they are, and were. Nothing has changed except the mac OS.
Has anyone else suffered this and knows a way around it? Too annoying to log into my mail every 15mins via a web page anymore.
Efforts tried to resolve this so far:
retyped user name and password, removed account and created a new account, restarted computer, software update, searched forums. so far all have proved unsuccessful.
I have also written to my mail provider and am waiting for feed back from them, but if anyone has any advice it would be gratefully received.
Many thanks,
Mike

Many users upgrading to Mountain Lion have run into this problem, myself included. You likely have corrupted settings for your "Outgoing Mail Server (SMTP)" for each of the failed Accounts. Open Mail>go to Mail's Preferences>Accounts>select an Account in the left column to work on>then set up your Outgoing Mail Server which will INCLUDE resetting up your Password, as its asking you to. Click on "SMTP Outgoing Mail Server" near the bottom of the Accounts window while your mail account is highlighted in the left hand column. When you click on SMTP... you will see a drop down box icon offered at the right side of the line. Click it and then select at the bottom of the the list "Edit SMTP Mail Server". Fill in the required settings for your ISP mail account using their recommended settings.

Help...downloaded new version of itunes...and now I cannot connect

I just downloaded new version of itunes and now I cannot connect to the itunes store...I get a message that says..."Itunes cannot connect to itunes store. the network connection timed out."
ran diagnostics here are the results... if anyone can help...
Microsoft Windows Vista Home Premium Edition (Build 6000)
Hewlett-Packard Presario F700 (GR967UA#ABA)
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.0.31
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number D3C70EE5E29DDAC2
Current user is not an administrator.
The current local date and time is 2009-06-09 23:19:03.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce Go 6100
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {C07101F5-89CB-4921-9239-F59263AF4FAA}
Description: Broadcom 802.11b/g WLAN
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Jun 09 22:30:17 2009
Lease Expires: Wed Jun 10 22:30:17 2009
DNS Servers: 192.168.1.1
192.168.1.1
Adapter Name: {33E3719A-76B1-48B1-9F31-BD3CBF2DBDDA}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-06-08 09:41:24.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.1.0.1),
E: TSSTcorp CD/DVDW TS-L632M, Rev 0A17
Audio CD in drive.
Found 1 songs on CD, playing time 04:24 on Audio CD.
Track 1, start time 00:02:00
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 20 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 8.2.0.23 is currently running.
iTunesHelper 8.2.0.23 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod nano (Second Generation) running firmware version 1.1.1
Serial Number: 7J651R7ZVQ5
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.

Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps.

HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

My email address changed and now I cannot remove it from cloud on my iphone 5s in order to back my phone up and download apps now

my email address changed and now I cannot remove it from cloud on my iphone 5s in order to back my phone up and download apps now

If you are trying to change the iCloud ID on yoru phone from an old ID ("email address") to your current ID, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

TS1398 i just updated the ios on my iphone4s and now i cannot connect back to my home network ... my network pass is still the same but it keeps saying unable to join network

i just updated the ios on my iphone4s and now i cannot connect back to my home network ... my network pass is still the same but it keeps saying unable to join network

i just updated the ios on my iphone4s and now i cannot connect back to my home network ... my network pass is still the same but it keeps saying unable to join network

A friend downloaded music from his computer and now I cannot connect to WIFI

A friend downloaded music from his computer and now I cannot connect to WIFI

A friend downloaded music from his computer and now I cannot connect to WIFI

I had to preform a hard restart today and now I cannot send or forward email?

I had to preform a hard restart today and now I cannot send or forward emails?

It states, I cannot forward or send because the server does not recognize "relaying". I have tried to send/receive from three corporate email accounts with the same results. I can receive but cannot send.

HT4759 I had to change my apple password to fix hard drive problem in my iPhone and now I cannot connect date stored in iCloud as my password has changed. How do I plug in new password to iCloud to be able to retrieve data from my MacBook Pro to my I pho

If you change your apple password how do you notifly icloud to resync everything? Forgot my apple password, had to change it due to hard drive problem on my iphone 4 which had to be totally erased then rebouted and now works but cannot download from my computer/icloud due to password change. So how do I orchestrate the change of password to icloud/computer to allow all to sync together?

If you use Lion, boot into your recovery pressing Command and R buttons, press "Utilities" menu, open Terminal and write:
resetpassword
If you have Snow Leopard, boot into your install DVD pressing C button, click "Utilities" and press Password Reset

TS1363 I have udated my OS to 6.1.3 and now I cannot connect to Apple via my Iphone 4

I am havng a problem connecting to Itunes via my mobile phone since I updated to OS 6.1.3 It states 'Cannot connect to Itunes store and there is just an OK button which when pressed just returns me to the main screen. Any suggestions on what has gone wrong and how I can rectify it..... very simple explanations please I am not a technical person... so step by step please.....

Problem has most likely nothing to do with update of the phone and assiciated with something blocking your connection to secure servers in Itunes.
Try to use that article
Can't connect to the iTunes Store - Support - Apple
To add to what you see in there, I also found helpful to "reset all settings" and to switch date and time couple years in advance and then back.

I downloaded version 4 and now I cannot connect to the internet with firefox. The lower version worked fine. It keeps saying I'm offline. Any suggestions?

I have used the older version of firefox and it worked fine. I downloaded version 4 and now cannot get on the internet with firefox. It keeps saying I'm offline and to check a particular box to correct the problem. I have no idea what they're talking about and would appreciate any help.

Ah I figured it out.....Mcafey was blocking it. Why on earth did AVG being uninstalled update mcafey settings, to block firefox?

My iPod froze and I reset it to the factory setting and now I cannot connect to the intranet and the WiFi button is blank

My Ipod froze and a power symbol came on the screen and I couldn't get out if it. I then connected my Ipod to my MacBook and reset the Ipad to the factory settng. Now I can't connect to the intranet as the WiFi icon in the settings screen appears washed out and does not allow me to access my WiFi.
Any suggestions.

DIM/GRAY
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

I updated iTunes and now I cannot connect to the store

this is what showed up when i ran the diagnostics check. i've scoured the itunes support page with no outcome so i could really use your help
thanks so much
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
HP Pavilion 061 PX721AA-ABA M7160N
iTunes 10.0.0.68
QuickTime 7.6.7
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.2.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number EB9B9D169746A217
Current user is an administrator.
The current local date and time is 2010-09-25 12:11:11.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
Intel(R) 82945G Express Chipset Family
** External Plug-ins Information **
Plug-in Name: Last.fm AudioScrobbler
Plug-in Loaded: Yes
Plug-in Version: 0.0.2
Plug-in File Version: 3.0.2.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
iPodService 10.0.0.68 is currently running.
iTunesHelper 10.0.0.68 is currently running.
Apple Mobile Device service 3.2.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {C5119328-4C8F-4207-878A-800A87FF8662}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.0.11
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sat Sep 25 12:09:31 2010
Lease Expires: Sat Sep 25 13:09:31 2010
DNS Servers: 209.18.47.61
209.18.47.62
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection could not be established.
Basic connection to the store failed.
The network connection could not be established.
Last successful store access was 2010-09-09 14:26:08.

I'm having the same problem, help would be appreciated!

I RECENTLY UPDATED TO IOS 7.0.2 AND NOW I CANNOT CONNECT TO INTERNET THROUGH THE SAFARI APPLICATION, ANY THOUGHTS

Unable to connect to the internet after upgrading software on my iphone 4S to IOS 7.0.2

try a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
You can also try - settings - general - reset - reset network settings.

I downloaded iOS 6 and now I cannot connect to the iTunes store.

I tried some of the suggestions on the boards - change the date to at least 5 years in the future, re-set the network settings, power off and on, but none worked. Any other ideas out there?

i had the same problem, and also had this problem with mountain lion. i changed the MTU on my router to 1300 and all working perfect.

Provider changed and now I cannot connect to my email

Similar Messages

Maybe you are looking for