Ps and prstat showing UIDs not usernames

Question

Hey folks,
I have setup central authentication on 12 Solaris 9 machines using LDAP. The /etc/pam.conf and /etc/nsswitch.conf have been set to use LDAP.
Everything is working fine (users can login, finger, id, ssh, etc), except that on one of the machines, ps and prstat shows the UID number of the user, not the user's name. This only happens for non-root users. For root, ps and prstat show the usernames. For non-root users, the following errors are logged in /var/adm/messages when ps -ef is run:
Mar 1 10:48:33 sun-1 ps[5172]: [ID 293258 user.error] libsldap: Status: 91 Mesg: openConnection: failed to initialize TLS security (security library: bad database.)
Mar 1 10:48:33 sun-1 last message repeated 1 time
Mar 1 10:48:33 sun-1 ps[5172]: [ID 293258 user.error] libsldap: Status: 7 Mesg: Session error no available conn.
Mar 1 10:48:33 sun-1 ps[5172]: [ID 293258 user.error] libsldap: Status: 91 Mesg: openConnection: failed to initialize TLS security (security library: bad database.)
This is the output of ps -ef:
0002004  5151  5149  0 10:38:34 pts/2    0:00 -bash
    root  5158  5151  0 10:38:41 pts/2    0:00 bash
    root  5123   577  0 08:59:54 ?        0:00 /usr/lib/ssh/sshd
0002019  5172  5167  0 10:48:33 pts/3    0:00 ps -ef
0002019  5125  5123  0 08:59:58 pts/1    0:00 bashHere, 2019 and 2004 are LDAP users' UIDs. root is a local account.
I have applied patch 112960-34 to fix some other ldap issues I was having. My other machines are not having this issue, but they also have different patch levels.
Has anyone else run into this and fixed it?
Any ideas would be appreciated.
Thanks,
Konstantin

Answer 1

It turns out that /var/run/name_service_door had insufficient permissions. It should be 444:
Dr--r--r--   1 root     root           0 Feb 24 17:37 name_service_doorTo permanently change this, change CMASK value in /etc/default/init to something like 022.