PS4 controller mic not working

Hi
I've had my PS4 since day 1 release and same controller until just few days ago when i noticed rubber was coming off bad from the thumbsticks and the audio jack the sound wasn't working as normal, it was coming out the headset very low and at like a different pitch or tinny/distorted (if that makes sense) and people could no longer hear me and they said there was an echo or something. So I bought a new controller (black) and I can hear sound (gameplay and people talking in game chat and party chat) but it doesn't pick up my voice no one can hear me, went back to the shop and had the remote replaced and the same thing with the new replacement (black), funny thing is though, my sisters remote from her white PS4 works with my console and the headset mic works perfectly, sound comes in and it recognises my voice and people can hear me, I can press L2 on the main and use my voice to start the game or whatever. I tried deleting and repairing the controllers, i tried pressing the reset button on the back of controllers, checked that its pushed in all the way, half way, tried turning it, nothing worked.I contacted sony support and they can't help me cos its third party devices being used with the controller.
What i usually used was beats solo 2 headset or iphone earphones.
Am I getting faulty controllers?
BEFORE saying my mic is the problem, why is my headset working on my sisters white controller but not working on the 2 new black controllers? Thanks.

I think we need to start a list of complete let down threads. I thought this was some type of support group.

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