PSE11 gets shut down
Why does PE 13 keep crashing on my computer?
Message title was edited by: Brett N
Very many thanks for your reply, sorry for delay in answering.
I am on Win7, the problem occurs after editing an image and then ‘saving as’, I then get error message as attached screenshot. However the problem appears to occur if I use a dot (.) in the saving file name, I guess Win7 doesn’t like that!
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After upgrade to iOS 8, My ipad is getting shut down intermediately.
After upgrade to iOS 8, My ipad is getting shut down intermediately. Even while surfing net also it happens. Earlier I thought it may be due to any software/game which is not compatible. But it happens during surfing net on Safri. No option to move back to iOS 7.
Hi BalajiPrusty,
If your iPad shuts down intermittently, I would suggest that you troubleshoot using the steps in this article -
iPhone: Hardware troubleshooting - note: the article is for iPhones but this section is relevant to iPads as well.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using Apple Support Communities.
Best,
Brett L -
Report Builder get shut down... without generating any Error Message
Hi Every One,
I am generating the reports in Report Builder 10.1.2.0.2. And the report is based on the view, when I want to generate the PDF, the report builder get shut down without generating any error message. But I can run the report to see live Preview (Paper Design ).
What can be reason that its not generating PDF file format.
Thanks in Advance for your time.Hi Saumen,
I don't think so that .. I have memory problem or some other issue on the hardware side .. bcos I used the same report builder on same machine against the same instance.. to generate the 70K pages PDF file ... but nothing happened ...And this report is fetching only 10 records. during the execution of the report, Report Builder get close. without generating any message. without keeping any processor busy.
I am feeling that report builder try to write in the PDF file format .. but unable to write.. may b some thing is wrong on the privileges side of the VIEW. But I have Select Priv on the view.
When I try to trace the report, I got the message in the trace file that " Report Aborted on user request"
Thanks,
Mohsin -
My probook 4420s lap is getting shut down frequently
My probook 4420s lap is getting shut down frequently for the last two weeks. Whenever I start d lap, it gets opening normally and after few minutes, it gets power off without showing any error messages. What to do..? Once I tried d hard disk checking before the booting, but it was shown that "heard could not find or missing".
Hi,
Thank you for posting in the HP Support Forum.
In addition to what @visruth has written, you can also try to download Speccy - http://www.piriform.com/speccy
This is free software for system information and it can show/measure the temperature of some of the computer components.
In my opinion your problem looks like overheating issue. When the computer's fan is not working, it overheats (especially if the CPU/HDD are overloaded with some tasks) and stops working (powers down unexpectedly with no messages) to prevent damage. If this is the case, it would be good to monitor the temperature.
If this is the case, authorized HP Support Center should be able to help you fix this. If you are not sure where such is located, you can contact the nearest HP contact -> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Best wishes,
IT_WinSec
Hewlett-Packard employee | HP Enterprise Services
Although I work for HP, I express my personal opinion.
Visit www.hp.com/makeitmatter
--Say "Thanks" by clicking the Kudos Thumb Up in the post that you find useful.
--Please mark the post that solves your problem as "Accepted Solution" -
Some times my mac not getting shut down, some times my mac not getting shut down
some times my mac not getting shut down, some times my mac not getting shut down
it will show white scree for long time and will not shut downLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Select "system.log" from the file list. Enter "BOOT_TIME" (without the quotes) in the search box. Note the times of the log messages referring to boot times. Now clear the search box and scroll back in the log to the time of the most recent boot when you had the problem. Post the messages logged during the time when you had the problem – the text, please, not a screenshot. For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time. If the problem is a crash or a shutdown hang, post the messages from before the boot time, when the system was about to crash or was failing to shut down.
Edit out excessive repeats and personal information, if any.
If the log doesn't go back far enough in time, scroll down in the Console file list to /private/var/log/system.log.0.bz2. Search the archived log, and if necessary the older ones below them, for the same information.
Step 2
Do the same with kernel.log.
Step 3
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please do not post shutdownStall or hang logs – they're very long and not helpful. -
Every time I try to turn on Genius in iTunes, iTunes get shut down - I'm using a Windows 7 pc with iTunes 10.5.1.
It started after I bought a new PC, everything worked fine at the old one.Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
Hello, my itunes app is getting shut down every time I want to open it.
I don't know if it's related but ever since I downloaded the last two updates. I tryed reparing the file and uninstalling and installing several times. Still, is not working. I work with music and need my itunes up and running. Does anybody know how to fix this?Hi Vero Torres,
If you are having issues with iTunes unexpectedly quitting on launch after on your Windows machine, you may find the troubleshooting steps outlined in the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden -
SAP EP is getting shut down very often
Hello All,
Our EP Portal 7.0 is getting shut down vey often..After restarting it is working for few hours but again getting down.
OS=Windows 2003 server.Ram size=8GB
Database=SQL server 2005.
We are using HA sytem & MSCS Cluster.
Sending you the default trace before shut down.Please help me.
com.sap.bc.krn.enqu.EnccliMultiplexHandle.connect(EnccliMultiplexHandle.java:355)#
#1.5 #001CC4461575007B0000BA66000013C8000473B606F07A96#1253125544468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at com.sap.bc.krn.enqu.ReadRunnable.run(EnccliMultiplexHandle.java:980)#
#1.5 #001CC4461575007B0000BA67000013C8000473B606F07ABC#1253125544468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at java.lang.Thread.run(Thread.java:534)#
#1.5 #001CC4461575007B0000BA69000013C8000473B6070F00E4#1253125546468#com.sap.engine.core.locking.impl3.LockingManagerImpl##com.sap.engine.core.locking.impl3.LockingManagerImpl.jenqulib####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error#1#/System/Server#Plain###Encomi: negotiation failed (Connection reset), close connection#
#1.5 #001CC4461575007B0000BA6A000013C8000473B6070F011D#1253125546468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain###java.net.SocketException: Connection reset#
#1.5 #001CC4461575007B0000BA6B000013C8000473B6070F024A#1253125546468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at java.net.SocketInputStream.read(SocketInputStream.java:168)#
#1.5 #001CC4461575007B0000BA6C000013C8000473B6070F026B#1253125546468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at java.net.SocketInputStream.read(SocketInputStream.java:90)#
#1.5 #001CC4461575007B0000BA6D000013C8000473B6070F028A#1253125546468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at com.sap.bc.krn.enqu.EncomiHandle.negotiateParameters(EncomiHandle.java:866)#
#1.5 #001CC4461575007B0000BA6E000013C8000473B6070F02AA#1253125546468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at com.sap.bc.krn.enqu.EncomiHandle.Connect(EncomiHandle.java:276)#
#1.5 #001CC4461575007B0000BA6F000013C8000473B6070F02C9#1253125546468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at com.sap.bc.krn.enqu.EnccliMultiplexHandle.connect(EnccliMultiplexHandle.java:355)#
#1.5 #001CC4461575007B0000BA70000013C8000473B6070F02E9#1253125546468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at com.sap.bc.krn.enqu.ReadRunnable.run(EnccliMultiplexHandle.java:980)#
#1.5 #001CC4461575007B0000BA71000013C8000473B6070F0309#1253125546468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at java.lang.Thread.run(Thread.java:534)#
#1.5 #001CC4461575007B0000BA73000013C8000473B6072D899D#1253125548468#com.sap.engine.core.locking.impl3.LockingManagerImpl##com.sap.engine.core.locking.impl3.LockingManagerImpl.jenqulib####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error#1#/System/Server#Plain###Encomi: negotiation failed (Connection reset), close connection#
#1.5 #001CC4461575007B0000BA74000013C8000473B6072D89D5#1253125548468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain###java.net.SocketException: Connection reset#
#1.5 #001CC4461575007B0000BA75000013C8000473B6072D8B02#1253125548468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at java.net.SocketInputStream.read(SocketInputStream.java:168)#
#1.5 #001CC4461575007B0000BA76000013C8000473B6072D8B23#1253125548468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at java.net.SocketInputStream.read(SocketInputStream.java:90)#
#1.5 #001CC4461575007B0000BA77000013C8000473B6072D8B42#1253125548468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at com.sap.bc.krn.enqu.EncomiHandle.negotiateParameters(EncomiHandle.java:866)#
#1.5 #001CC4461575007B0000BA78000013C8000473B6072D8B68#1253125548468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at com.sap.bc.krn.enqu.EncomiHandle.Connect(EncomiHandle.java:276)#
#1.5 #001CC4461575007B0000BA79000013C8000473B6072D8B87#1253125548468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at com.sap.bc.krn.enqu.EnccliMultiplexHandle.connect(EnccliMultiplexHandle.java:355)#
#1.5 #001CC4461575007B0000BA7A000013C8000473B6072D8BA6#1253125548468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at com.sap.bc.krn.enqu.ReadRunnable.run(EnccliMultiplexHandle.java:980)#
#1.5 #001CC4461575007B0000BA7B000013C8000473B6072D8BC5#1253125548468#System.err##System.err####n/a##8e324b70a2d811de9809001cc4461575#Thread[SAPEngine_EnquReader,5,main]##0#0#Error##Plain### at java.lang.Thread.run(Thread.java:534)#Hello Raghu,
I have checked std_server<x>.out file & no error I have found..I am pasting the dev_jrfc.trc file.
2823
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 32
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION
Error> occured >Sun Sep 20 21:38:11,173<
RfcException:
message: Connect to SAP gateway failed
Connect parameters: TPNAME=SLD_UC GWHOST=goatlapp29qa GWSERV=sapgw02
ERROR partner '10.196.2.147:sapgw02' not reached
TIME Sun Sep 20 21:38:11 200
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2823
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 33
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION
Error> occured >Sun Sep 20 21:38:20,126<
RfcException:
message: Connect to SAP gateway failed
Connect parameters: TPNAME=SLD_NUC GWHOST=goatlapp29qa GWSERV=sapgw02
ERROR partner '10.196.2.147:sapgw02' not reached
TIME Sun Sep 20 21:38:20 200
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2823
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 34
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION
Error> occured >Sun Sep 20 21:38:21,126<
RfcException:
message: Connect to SAP gateway failed
Connect parameters: TPNAME=SLD_UC GWHOST=goatlapp29qa GWSERV=sapgw02
ERROR partner '10.196.2.147:sapgw02' not reached
TIME Sun Sep 20 21:38:21 200
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2823
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 35
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION
Error> occured >Sun Sep 20 21:38:38,126<
RfcException:
message: Connect to SAP gateway failed
Connect parameters: TPNAME=SLD_NUC GWHOST=goatlapp29qa GWSERV=sapgw02
ERROR partner '10.196.2.147:sapgw02' not reached
TIME Sun Sep 20 21:38:38 200
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2823
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 36
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION
Error> occured >Sun Sep 20 21:38:39,142<
RfcException:
message: Connect to SAP gateway failed
Connect parameters: TPNAME=SLD_UC GWHOST=goatlapp29qa GWSERV=sapgw02
ERROR partner '10.196.2.147:sapgw02' not reached
TIME Sun Sep 20 21:38:39 200
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2823
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 37
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION
Error> occured >Sun Sep 20 21:39:10,110<
RfcException:
message: Connect to SAP gateway failed
Connect parameters: TPNAME=SLD_NUC GWHOST=goatlapp29qa GWSERV=sapgw02
ERROR partner '10.196.2.147:sapgw02' not reached
TIME Sun Sep 20 21:39:10 200
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2823
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 38
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION
Error> occured >Sun Sep 20 21:39:13,032<
RfcException:
message: Connect to SAP gateway failed
Connect parameters: TPNAME=SLD_UC GWHOST=goatlapp29qa GWSERV=sapgw02
ERROR partner '10.196.2.147:sapgw02' not reached
TIME Sun Sep 20 21:39:13 200
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2823
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 39
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION
Error> occured >Sun Sep 20 21:40:14,203<
RfcException:
message: Connect to SAP gateway failed
Connect parameters: TPNAME=SLD_NUC GWHOST=goatlapp29qa GWSERV=sapgw02
ERROR partner '10.196.2.147:sapgw02' not reached
TIME Sun Sep 20 21:40:14 200
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2823
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 40
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION
Error> occured >Sun Sep 20 21:40:17,203<
RfcException:
message: Connect to SAP gateway failed
Connect parameters: TPNAME=SLD_UC GWHOST=goatlapp29qa GWSERV=sapgw02
ERROR partner '10.196.2.147:sapgw02' not reached
TIME Sun Sep 20 21:40:17 200
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2823
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 41
Return code: RFC_FAILURE(1)
error group: 102
key: RFC_ERROR_COMMUNICATION -
How long before it gets shut down?
It seems when someone has an unflattering complaint about Verizon it quickly gets shut down to a "private portal" which is a fancy name for the private chat with some random rep. I've been a customer since the end of July, last month not only was my bill completely screwed up, but the wrong amount was also overdrawn! I was promised things were resolved and again I receive a bill for $25 over the amount I was promised for internet!! I'm working with the BBB, well trying to, it says that my complaint was sent to Verizon and I'm guessing no word back yet.
I'm not wasting 20 minutes in chat or on the phone. I only write with he name of the Rep that I'm told has to fix this, asking her to please call. I actually don't blame her, she's been very apologetic and helpful. Her own coworker that sits next to her didn't pass on a message once. So it's Verizon as a whole that does not work as a team and there is simply too much going on at once for proper customer service. If you want to provide exceptional internet, fix the system. Offer the same prices over the phone as online. Don't lose customers orders. And if you promise a price, HONOR IT WITHOUT A HASSLE!!
And please, don't usher me into a top secret private portal. Be brave, leave it open for comments. I'm not looking to resolve it here. One website has over 1,000 reviews of Verizon and most of them are negative. I'm obviously not alone and something needs to be done about offering top prices but horrendous customer services.
Have a happy dayI have been helped many times with the private resolution option. If you don't want to use it, don't. I have gotten very quick resolution to my problems by using it. But, if you don't, my problems will be resolved even quicker.
I have been with Verizon for 5 years, Lenore, and what slows up the help process is really all the people who use these forums to vent their anger. We should give them all a special place to go to do this and the rest of us could use these forums for the purpose intended.
So many very knowledgeable people on these forums have helped me and their help is free. I thank my lucky stars for each and every one of them. -
My 3g is getting shut down on 40 percent and not turning on until plunged in
my 3g is getting shut down on 40 percent and not turning on until plunged in
Hi S,
Did they have you try an SMC Reset: http://support.apple.com/kb/HT3964? -
Database is getting shutting down automatically
Hi,
Since a month database is getting down at 19:00 hours daily automatically.
and in alert log it shows the followoing error:
Shutting down instance: further logons disabled
Shutting down instance (immediate)
License high water mark = 56
Mon Sep 22 19:00:42 2008
with diff high water mark....and processes are 700 and sessions are defined 750 in init.para file...could you please suggest why is it happening ?
Thanksuser644122 wrote:
Hi,
Since a month database is getting down at 19:00 hours daily automatically.
and in alert log it shows the followoing error:
Shutting down instance: further logons disabled
Shutting down instance (immediate)
License high water mark = 56
Mon Sep 22 19:00:42 2008
with diff high water mark....and processes are 700 and sessions are defined 750 in init.para file...could you please suggest why is it happening ?
ThanksCheck cron job and other scheduled jobs on your database server. The database is shutdown gracefully not by accident or crash. Maybe a old backup script? -
Today when I was surfing on net and my computer suddenly got shut down. When I restart my computer and open my firefox it was showing me web -pages which I had been surfing. I don't want access these pages. How can I solve this problem.
Tools > Options > General > Startup: "When Firefox Starts": "Show my home page" - "Show a blank page"
-
whenever i start video chat using skype or even facebook,i works well for first few minutes but stops responding suddenly.a messege appears on the screen which indicates that the laptop need to be shut down by pressing power button until it turns off.then i restart the laptop and video chat,it works normally for few minutes and the same thing repeats.can anyone please help me out with that.
thanksDo you see a mostly black screen with four languages? If so, that's a kernel panic. Usually, it's hardware related, but can also be caused by corrupt software (the OS itself or third party items).
-
Windows 8 not getting shut down ....
If the power button is pressed. it will go to the "Shutting Down..." screen... but it is not shut down.
So again press and hold the power button for shut down the system
Kindly help me .....Hi,
In addition, Please also check Event Viewer if it identify this problem.
Sometimes, Fast boot may also caused this problem. Also try to disable
fast boot in Control Panel for test.
Roger Lu
TechNet Community Support -
Itunes gets shut down by ie (dep program)
I updated iTunes and now Internet Explorer is not allowing ActiveX controls and the Data Execution Prevention program is blocking iTunes from working and shutting it down
I had a similar problem on 32-bit Vista after I updated to iTunes v. 11.2.2. Windows DEP kept closing iTunes - and each time I manually closed iTunes my computer would freeze for about 30 seconds and I would get a Windows BEX error (iTunes stopped working) as shown below.
I removed and reinstalled all iTunes components exactly as described in turringtest2's user tip titled Troubleshooting Issues With iTunes for Windows Updates (including right-clicking on the installer and choosing "Run as Administrator") and that seems to have solved the problem. I've only tested the reinstalled program for a few hours so I'll post back if the problem reoccurs.
Here's the text of the Windows error I was seeing before the reinstall:
Product
iTunes
Problem
Stopped working
Date
29/05/2014 2:02 PM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.2.2.3
Application Timestamp: 5383f31a
Fault Module Name: StackHash_c88d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 3f60f6bd
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: c88d
Additional Information 2: 003d907bebbf685288fb2c49e92196b5
Additional Information 3: 59c9
Additional Information 4: ed0db680c64ef4bd64a1a2fa0977ff9b
Extra information about the problem
Bucket ID: 64401137
MS Windows 32-bit Vista Home Premium SP2 * Firefox 29.0.1 * IE 9.0 * 32-bit iTunes v. 11.2.2.3
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS
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