Publication with %SI_VIEWER_URL%

Question

Hi All,
I have a publication with a webi report in it as source document. I schedule it and mention e-mail as destination giving placeholder %SI_VIEWER_URL% in message body.
After the successful schedule I get a notification with a opendocument url (generated beacuse of %SI_VIEWER_URL%), but when I click on that and provide the user name and password ,I get the following message:
Account information not recognized: Failed while trying to log on user <user name>. RFC error: "USER_OR_PASSWORD_INCORRECT"
It is really a strange error because I provide here the same credentials that I had used while creating publication.
Could anybody suggest the reason behind it. Please note that we have SAP authentication enabled in our BO environment and this link that is coming in email just takes the user to infoview login page having "Username" and "Password" fields in it. There is no box to specify authentication type there.
Is there a way which help us to show authentication type while clicking on the url or any other workaround for this. Please suggest.
I had posted the request in BOB first but could not get any reply there.
Thanks in advance !!

Answer 1

Hello,
yes this is the Problem. The default Authentication for the openDoc Application is SAP after installing the SAP IT. Navigate to
<BO_INSTALL_DIR>\Tomcat55\webapps\OpenDocument\WEB-INF
and edit the File "web.xml"
You find there the Entry
     <!-- You can specify the default Authentication types here -->
     <!-- secEnterprise, secLDAP, secWinAD, secSAPR3 -->
     <context-param>
         <param-name>opendoc.authentication.default</param-name>
         <param-value>secSAPR3</param-value>
     </context-param>
Edit it to
     <!-- You can specify the default Authentication types here -->
     <!-- secEnterprise, secLDAP, secWinAD, secSAPR3 -->
     <context-param>
         <param-name>opendoc.authentication.default</param-name>
         <param-value>secEnterprise</param-value>
     </context-param>
Restart Tomcat and you should be fine !
Regards
-Seb.