QT 10-Add Me to Disappointed
For about nine months I've been using Final Cut Express for editing. Since I want full quality from my projects I have been exporting via QuickTime Movie. When I view my projects with QT 10 they my projects are presented choppy...as if almost stop motion, but bad stop motion. When I have used other players like MPEG Streamclip, I have had none of these difficulties.
I was thinking that maybe I would just buy QT Pro to solve this (I actually would like the Pro functions, so there is a dual purpose for my purchase). After reading this forum, I found out that I needed to install QT 7 from my Snow Leopard disk in order to upgrade to Pro. And behold...now when I play my exported projects, they present themselves perfectly.
Sooooo....add me to being disappointed with the "negative improvement" that many people are griping about when it comes to QT 10.
Just figured I would share
Regards,
Marc
In my estimation Apple have 3 types of customer:
1. Those who like shiney trinkets with glossy interfaces that do simple things simply. Ipods. Iphones. Imovie. IDVD.
2. Those who like to complex things well, on stable machines with transparant interfaces. FCP FCE Aperture Logic Aperture Adobe suites.
3. See both of the above.
Occasionally they get it wrong. iMovie HD and FCP 4.5 is another (how many folk upgrading had aja or blackmagics? it was terrible on firewire only machines) The whole interface issues and posturing with digidesign, adobe etc....
QTX is them getting it wrong. It's actually great for type 1 users, added functionality. For type 2 users with the pro licenses and plug ins it is a ******.
They are in a difficult position trying to please both. But, ****, we pay enough extra for it all to work. Let us stamp our feet til they sort it.
Similar Messages
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Brain pick on an old problem of mine (squealing and poping sound when system is under heavy loa
Firstly, my apologies if this post gets double posted as I am on a barely functional dsl connection?<SPAN> It get?s flaky when it rains which is only periodically for about 2 months of the year?
I was wondering if someone in the know might be able to clue me in as to any fixes for this VERY old issue of mine.
I have already searched a bit and all I found was the squeal and crash issue, mine is similar but not identical.
History:
I have been a creative card user since the first SoundBlaster came out (and jammed it into a 286 system). Well I think it was the first since I was new to computers then?
Anyway I have had an SB, SB6, SB6AWE, SB Li've, and now SB li've Audigy 2 ZS. Pretty sure I had an audigy pro card (a family member was upgrading so I grabbed theirs for cheap).
Since around the audigy series of cards I have been working on friends and family member?s (and their friends/family) on the side.<SPAN> Though these days I am not a happy camper.
Problem:
I am having this problem that I have now learned to li've with where when I am playing sounds (game or music) and the system gets under some type of heavy load I get LOUD squealing and popping sounds (mostly the squealing kind). The sound can be in excess of my volume settings and I tend to wear headphones (I can't believe I wasn?t deafened the first few times and occasionally recently when I forget, actually I have been having trouble understanding people lately, need to get my ears checked I guess).
Heavy load defined:-On occasion copying files from one dri've to another (usually large files in this case).
-Always when copying files over a network to or from my system.
-in few cases of a network heavy or hard dri've heavy application (lan games anyone?) ? Mostly when I am hosting.
NOTE: for the most part the card works fine in games as I usually don?t do something else while playing a game, usually.
For how long?:
This is hard for me to place.<SPAN> I remember wanting to upgrade to 2k when it came out but I heard from friends that had tried to upgrade that the drivers for the sb6 awe or any other creative card were garbage so I delayed upgrading to win2k till I got my first + ghz system and didn?t have much choice. I have been dealing with this since (also at the time I had an audigy or perhaps just a li've, hard to place).
Steps to solve this (not resolved yet):
I have tried several different configurations, this problem has been present on both an amd and 2 (or more) different intel chi
ps.
The problem has not been present on non-creative products under 2k (yes I had a card made by the company that creative bought out a while back), driver updates have done nothing or made it worse (though recent drivers seem to be a little better).
A while back (on the amd machine) I tried dealing with creative via e-mail and got canned responses of things I had already tried (and had noted in my request for help that I had already tried them) even as far as completely clean installs and as I mentioned different systems.
I am now using completely different hardware besides the sound card.<SPAN> Swapping out for other soundcards doesn?t help if they are creative cards (I even went as far as trading someone else identical cards to no avail).
I have even tried windows xp to see if that would help, nope.
The only solution to this so far has been not to use the card and for a while now I have been suggesting to friends and family to just use the internal on mobo sound instead of an add on creative card.
I have even had someone else build me a system (as apposed to my building it) just in case I was doing something weird, no help.
That and just not listening to anything when I am about to put my computer under a heavy load (and making sure to disconnect the phones just in case since sometimes it happens without sound playing, RARELY).
Current system specs:intel p4 2.66 ghz
Audigy 2 zs (platinum if memory serves, pretty sure here)
Geforce 6800gt
gig of ram
(I would have to hunt around for other details like mobo)
I have to say all this effort to get one companies hardware to work just sucks and what sucks more is I have no choice on the market, there is only one noteworthy sound card company when it comes to gaming, on the plus side there isn?t much for me to look forward to in gaming these days? I don?t like MMOs (if I can't play in on a lan and just the people on the lan I don?t care for the game much). Halflife (the reason I bought the geforce 6800 gt card) renders the world in such a way as to make me motion sick (just like all the quake games) so that was a waste of money?
The reason that there isn?t much to look forward to in gaming is because I can just disable my creative card and enable my onboard mobo sound and actually hear sound while doing stuff as apposed to garbled deafening screeching sounds that I do now when I forget to stop sound before doing something hard on the system?
Personally this is a last cry for help before I completely give up, I am already a very disenchanted customer hoping there might be some way that I can just listen to music or play games without much worry about sound (the squeals can be heard from across the room from the headsets set at a normal volume so you can imagine what that?s like when they are on my head). I have already, for the last couple of years, been steering people away from creative products in general touting their core product a failure and the people that didn?t believe I just let them sit and listen to some music and then copy a file?
Sound and music are almost more important to me than graphics btw, I have returned games for poor (in my opinion) quality sound tracks (mostly EA products) and have bought games that had good sound/music but poor graphics, heck I still play some old dos games (loom anyone).
Sorry the end there got a little ranty, so anyone have suggestions to the problem section?
One last thing: This took me a while to find and is a bonus to anyone that read all that? For some relati'vely cheap 5. headphones (all I had looked at were over $00) check out the zalman headphones. I have had mine for well over a year now and they still sound just as good as when I got them (even after the ear shattering squeals) and only cost me $50)<SPAN> They are sturdy too (more than I expected), I tend to break headphones within 5 months even some nice $50 stereo ones and these things are still intact.<SPAN> By break I mean break a wire, blow a speaker (squeals) (not literally exploded), snap the headpiece?<SPAN> I can't seem to see a direct link to the speakers so google zalman and headphones?I don't know if anyone is following this or cares much but I thought I would add some info for those that like me before signing up, simply searched and found some useful tidbits. I also didn't see an option to edit my previous post as most boards I post on have that option to give you an alternati've to double posting...
My system was gigabit however I only had cat5 cable with a megabit switch. Now the switch is gigabit with a cat5e cable and a short distance from me to the hub (same system otherwise). The gigabit is onboard.
I figured I would see a bit speed boost with the new network and indeed in games I did see an improvement on large data transmitting games (American Conquest 4x4 maps in multiplayer LAN) however I expected file transfers between me and other gigabit on mobo cat5e systems would be significantly better. Instead I saw speeds only slightly better than before, around to 2 megabytes per second (using a measurement tool Netstat li've from AnalogueX) and that annoying screeching. At those speeds that might explain why the game was still on the jerky side (a full blown 4x4 map the way we play stresses all computer components but network seemed to be the bottleneck).
My solution to getting fast file transfers? Disabling my sound card by going to device manager right clicking on the Creative SB Audigy 2 ZS item and choosing disable. With an acti've file transfer (large single file rather than small files) I saw about -2 megabytes per second. Within moments of disabling the soundcard I suddenly had about 20 megabytes per second and the estimated time went from 0 minutes to almost finished...
I have to say on an aside that this just adds to my disappointment with this card (and the fact that I have seen similar poor performance in other peoples cards set up by me or not). This continues to cast a light of doubt for me and future creative products. I have to say though that the X-Fi (after fully updating drivers) seems like it *MIGHT* be worth a try? I certainly won?t drop any money into a new creative card (or recommend creative computer equipment) until I see some good proof that problems such as those that plagued this and other creative cards are gone.
Now remembering several posts I read here (and why I am even posting this), I tried disabling some of the features of my nice Creative card (through the various consoles for example the EAX console). Indeed I did see a performance boost (more on that later) as well as death to the squeals (though oddly I did hear that odd electrical interference noise that is supposed to be why onboard audio sucks) and my ears thanked me for that. As for performance my transfer rates went from -2 megabytes per second to a whopping 4-8 megabytes per second (mostly 5). I am definitely leaving those special features disabled for bandwidth intensi've games, after all they are mostly meant for movie and music enhancement (though they make some games sound nice too). I should note that the squeals, though not deafening, are present with other separations in playback, during file transfers. This isn?t much of an issue for me since win2k (and XP) lets me disable and enable my sound card at will without reboots (most of the time) and it has become habit to work around my sound card in this way already.
I know that there is a limited bandwidth on the system bus between all devices however I just have to wonder why my SB Audigy card is using up so much bandwidth when not doing jack... That and I thought that limit was much higher than 20 or so megabytes per second which has me wonder just how much this sound card is wasting (and possibly stressing) in my system when not doing anything. My guess though is the sound card is merely interfering with PCI traffic and not acti'vely using it (though I am not aware of tools to check this). This might explain why I have gotten less than stellar performance out of other hardware though I have yet to try pushing my system with the sound card off yet?
While I still can't recommend creative sound cards to customers at least I can't say that Creative doesn't make anything worth buying anymore (and I used to be a huge creative advocate). The new Zen mini player got pretty good praise (search maximum PC for the review).
Assuming this thread stays open I will add more of my hopefully useful experience with this sound card. If on the other hand it'ss closed up (since there were a few unkind comments) I should have to assume that Creative has completely turned it'ss back on me as well as my current and future customers (unless some other reason for closing is given of course). As it is now I see signs of improvement in the companies? products (which pleases me to no end) though not yet enough to justify my spending or recommendations, besides the portable device, though I have no interest in devices that don?t allow for flash memory expansion I have been asked about them on occasion. -
This incompatibility occurred with the upgrade to Firefox 5.0. While instability was a problem with the earlier version of Firefox, at least I could use the previously mentioned toolbars.
The GTB '''7.1.20110512W''' version works in Firefox 5.0 by using the Compatibility Reporter extension, I tried it myself due to the large number of postings about the GTB this morning. <br />
https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
For the others, check for an updated version of those toolbars from wherever you got them from originally. -
So.....deeply....disappointed by Lion...
It honestly gets in the way of getting things done.
When was the last time you had an upgrade, in any program or OS that caused an immediate productivity drop?
Mail windows, when adding a new address, pop under to become the lowest window in the stack...before you are done composing...
no extra clicks..just adding ONE character to the actual address bar does it.
Trying to add files to an online content management system is hard...it's hard because when you attempt to add the file, it disappears from
the list, so a search must be conducted...oh not a search of your hard drive...no...it has to include ALL FILES and that takes a while, showing
files totally unrelated to what you need or in whatever that view is, showing everything from movies to documents, to a whole range of other stuff
that is irrelevant to what is being sought.
I can get used to the disappearing icon tool bar...but the message threading in Mail is so strangely bad it's hard to describe. So you send out an email,
and it had 5 points...but that was 3 emails before...A reply comes in addressing those 5 points but saying something like ..."I disagree with point number 4"
Unless you have total recall the thread shows you only incoming mail and the LAST most recent folded up message you sent. You are forced to go digging
into sent mail to see what that point you made 8 days eariler actually was...
I am pleased that I don't have to have Launchpad (honestly the silliest 'feature' I've ever seen on a computer) in the dock and see no point in the juvenile Mission Control (the naming scheme is odd and reminiscent of Junior Spaceman...how ironic that we end America's manned launch capability at the same time as Launch Pad and Mission Control, both throwbacks to the 60's are added to an OS). In any case both are virtually useless tools. One, replacing the mildly useful Spaces and the other just genuinely useless.
I'm going to give Apple until the second bug fix...but I can tell right now that Snow Leopard was a far more robust OS. The thousands of posts about this may rise to the level of AntennaGate...I hope so...It seems the only way to get Steve (for whom I have now honestly lost respect for the FIRST TIME) to address the issues is to embarrass the company publicly. Lion is a broken system, poorly conceived...and proof that the Apple methodology of no widespread user testing can and does fail. This needs to get fixed. Soon.It seems to have something to do with profile manager.
I get stack traces in the "system messages" logs for the "Server" application, grrrr.
I'll get that info and attempt to submit a but report tonight. -
I need the Click Once Add-in for 5.0.1 to run a software application on Win 7. Is this available?
We run a software designed to work with Microsoft's ClickOnce technology.
I used the add-on FFClickOnce 0.8 with the older version of Firefox but it is not compatible with 5.0.1.
Now I am back to IE :(.
Is there a new add-on like this to use with the current version of Firefox?
Many of our staff are disappointed they can no longer use 5.0.1!Hi,
If you'd upgrade to LV5.1 or 6 you could use the 'standard' vi's for this.
You need a VI called "Write BMP File.vi". It's not shipped with LV5.0.1.
This vi only uses 3 subVI's, so perhaps someone at NI can convert it and
send it to you (sorry, I won't, it's copywrited).
If you cannot get this VI anywhere, you'll need to figure out the BMP file
format yourself. It's not too complicated, but still could take some days.
Perhaps someone figured it out before LV5.1 was released.
Regards,
Wiebe.
"RDK" wrote in message
news:[email protected]..
> I want to use Get Panel Image in Labview 5.0.1 and need details on how
> to save the BMP data generated
>
> I am trying to generate an application that saves a copy
of its front
> panel on completion. This is easy to do using an invoke node with
> Print VI to HTML but this does not work in an .exe format. I have seen
> elsewhere that you have to use the Get Panel Image method, but no
> details are supplied in LV 5.0.1 documentation of how to use the
> "image" data (1-D Unsigned Byte array) that is generated. I want to
> save this in a format that can then be read as a bitmap in any
> standard graphics package. Any assistance? -
Long time buyer truly disappointed - My bad experience
On 10/28/2014 I bought a Sound bar, 75” TV and a 2 year warranty for roughly $7,100 at the Best Buy location in Arden-Fair, Sacramento, CA 95819. The sales rep who sold me the TV was named Jesse and was very helpful and professional, he made my decision easy after doing a lot of research shopping around at Costco, Fry’s, Amazon. I also scoured through social media review sites like Yelp determining the best place to purchase.
Having shopped with Best Buy since I was a kid I was already a bit biased and leaning towards Best Buy, I’ve purchased many products without issue. I’ve bought numerous laptops, multiple game consoles, many many games, CD’s, DVD’s over the years and just recently opened up a Best Buy credit card.
The $7,100 purchase went smoothly at first, I could have got an early delivery date but because of me and my wife’s busy work schedules the early dates would not work. I decide to have the TV delivered on Nov. 5th, 2014, a week from when the purchase was made. The night before the delivery was supposed to take place I received a confirmation email and a phone call saying the delivery was on schedule and that it would be delivered on time between 8am and 10am on Nov. 5th. Two hours later while we were sleeping and not tell the next morning did I see that an email was sent at 10pm on the 4th stating the delivery had been pushed back 3 days to the weekend which wouldn’t work with our work schedules.
The frustration began to set in after having waited a week for the delivery and knowing realistically it would need to be another week before receiving the product we paid for due to our schedules. To be honest, we felt Best Buy was very inconsiderate after having a week to make sure this sale was completed. I did not expect this lack of courtesy from a big reputable chain. We began to assume they sold the TV set aside for us because they had already made the sale, who cares about us right?
That morning when I read the delivery date change in my email we decided to call Best Buy to figure out why the delivery had been pushed back, the Store wasn’t open so we called the generic number for the Call Center. The first lady we spoke to said the TV was not in stock and transferred our call to the store which we knew was closed and therefore dumped our call. The second lady we spoke to said that instead of the Saturday delivery date she could change it to Thursday but that she could not guarantee the delivery date would be met and could be subject to change, which we assumed would happen and this was her way of getting rid of our call for the time being. She also stated that she would contact us back if the delivery date changed which later that night it was changed again at 10pm by email without previous notice.
Luckily, we didn’t fall for the gimmick, my wife and I decided to wait until the Arden store opened up to call and speak to a manager, we were able to get through at around 10:30am on the 5th and spoke to one, He told us that the TV that was supposed to be delivered was damaged and that they did not want to deliver us a bad TV. We assumed this was just a bad excuse and cover up for bad service and error which our thoughts were reaffirmed later. We told the manager that we were debating whether to just cancel the order and buy our TV somewhere else. The manager wanted some time to call us back and did so with a few options, one of which was to pick up a TV from another store and have it delivered to our house the following day. After much consideration we said yes and decided if they could get us the TV the next day then everything was settled. Later that day he called and gave us a time window on the delivery and we felt better about the situation.
Thursday Nov. 6th rolled around and the TV is delivered, the box the TV came in looked like it had been tossed around like a football. The bottom of the box had the TV falling out, the corner of the box was ripped open and the Styrofoam inside was smashed and torn in multiple places. Best Buy may make a lot of sales but for a big purchase like this for me and my wife, we expected better from Best Buy and were so disappointed. If what was true about the previous undelivered TV being damaged, how and or why would they attempt to deliver this TV to us when the outside of the box looked horrible, granted the TV may have been just fine but how do we know if the TV was even brand new and not used or a display? To add insult to injury, even the delivery guys felt bad and were apologetic saying sorry and that they just deliver as if they knew it wasn't right.
I called and talk with the store manager, took photos of the box, and after a lengthy decision with the store manager decided to cancel my order and have them come back up the product which I hadn’t moved or touched. I was so dissatisfied by the service I don’t think I’ll ever see Best Buy the same. They made no effort to right the wrong, but instead used sending an employee to pick up another TV at another store as if they were doing us a favor, it is Best Buy who didn’t honor the delivery time and the sale of a product with horrible reasoning.
The worst part is, is that my wife and I are good people, we understand that mistakes can happen, why at the last minute did this occur? Why we were not informed earlier? We didn’t treat their managers or employees bad, we didn’t yell, we didn’t throw a fit, we simply wanted the product that we purchased to be delivered a week later on time, in good condition. Making a big purchase like this and seeing the condition the box was in, felt like we went to a car lot and bought a used car for the price of a brand new one.
The store manager could of done plenty more to keep our business, not that we expected to get anything at this point after being so disappointed. But from a business perspective to keep a big sale, the manager could of up'd our 2 year warranty to 5 year warranty on them to make me feel better about the box, I probably would of kept my purchase had she done that, or let me buy the TV as what it appeared, an open box item. A lot could of been done to keep the sale and at the end of the day no effort was made. Whatever happened to getting what you paid for? I paid for a brand new TV to be delivered a week later, then told after confirmation and at the last minute my TV wasn't in stock and/or it was damaged and they cared so much about me to deliver a TV the next day in an open box that looked like it had been ran over by a truck a few times. (I have photos to remind me, some day I might look back and laugh)
I know that we are but a dot on a map in terms of the customer database, however if our feedback helps someone avoid the situation we had, then we will have felt this long and probably boring post was worth submitting. Here’s hoping I have a better TV buying experience elsewhere, I think I’m done shopping at Best Buy, I have no reason or purpose to shop at a store where I could previously spend hours in shopping and looking at all the latest and greatest new electronics. As a long time buyer, Best Buy let me down.
Why should I ever do business there? I had dinner at a food court with friends just last night and they wanted to walk over to Best Buy and look around, long story short after telling them my story we walked through the mall instead. I'm slightly embarassed by how passionately I'm against Best Buy right now but feel it's very much justified. A huge store like this should care more about their customers, right the wrong.Hello Stanfield,
As someone who watches more television than she probably should, having the best TV possible is crucial to any viewing experience. If you ask me, watching a show on a 75” 4K TV would be mind-blowing, so I’m glad our Arden-Fair associate, Jesse, found you one at an unbeatable price. That’s why it’s so disappointing to hear your experience quickly down spiraled into disaster when a missed appointment turned into receiving a damaged TV, which lead to a canceled order. I assure you this is not indicative of the experience we seek to provide our customers, and we certainly can’t afford for this to be repeated considering the many competitive choices customers have today.
While unforeseen complications can cause unexpected delays for delivery on our end, these are far and few between, and we should be making every attempt to contact you when rescheduling is necessary. Emailing you is one way we do this; however, it’s less than ideal to communicate this to you so late the night before your scheduled delivery date. It’s clear to me that we may not have ironed out all of these kinks yet, and I’m very sorry it has been at your expense.
Despite not having your TV in stock at the time of your original delivery date, other options may be available to us to make sure you receive your purchase at a timely manner. This could mean exchanging the particular model for a comparable one in stock to locating the TV with another warehouse or store location. Finding your TV in another store should have been a happy occasion and a great solution to your predicament; I’m sure it was beyond frustrating to find the replacement in less than pristine condition. It’s rare to receive a damaged item during delivery, but should this happen, we should be making every attempt possible to assist you, even if this means returning the purchase upon request.
However, it’s clear to me that you took considerable time to let us know of your experience, and I appreciate you providing us this feedback. Please know that I’ve documented your concerns here at the corporate office so that we may review this with the appropriate teams for future coaching opportunities. Should you have any further questions or concerns, or wish to provide us a second chance to change your opinion of us, please feel free to let me know. I’ll be glad to see what options we may have available to you.
Best wishes,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message -
How do I add the country code to all contacts when it did not previously appear?
I just moved from the US to the UK and purchased a new iPhone 4S. When my contacts migrated from Outlook to the iPhone they did not include the country code in the US and therefore all contacts numbers are now listed incorrectly. How can I add the country code to hundreds of contacts painlessly?
Thanks in advance.International Assist is activated. Upon further review this appears to be a case of the original country codes not being added when the contact list was constructed. iOS has not figured this out and thus when changing countries I've been forced to add the country codes to every contact record manually. Disappointing and very labour intensive. If only Apple allowed for a macro that simplified the mass change.
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Customer service complaint - very disappointed
I just spent another hour on the phone with Verizon's Customer Service. After being a loyal customer since 2003, my phone stopped working. I went into a store and they helped me get it replaced. The second phone I got had issues with it's battery life. I went in again, they couldn't fix it and they ordered me a replacement. The third phone also did not work and I did not have service for a week. I brought it to the store and they actually broke it some more and again, I didn't have a phone for a few days, until my replacement came.
When I called Customer Service to tell them about my experience, I asked for a $200 credit to my account for all of the service, time, and frustration I wasted to have a functioning phone and service. I told her that if they were not able to compensate me for that experience and reward me for being a loyal customer, my husband and I would take our business to AT&T (we are merging plans and both upgrading to an iPhone 6). The woman I talked to asked for the amount I would feel okay with and I said $200. She put me on hold for awhile and come back and said my $200 credit was approved and that she made note of it on my account. I confirmed that it would show up on my next bill and that it was approved - she said yes.
A month passed and I did not see the credit on my bill. I called to follow up and the customer service rep told me that the credit was actually not approved and there was nothing he could do. After an hour back and forth, he finally put his manager on the phone. I gave them one last chance to honor the promise Verizon made with my credit before I chose to take my business elsewhere. They chose not to do anything.
My contract and my husband's contract are up - we were planning to go to Verizon this weekend to add him to my account. I guess instead we'll be going to AT&T. I am very disappointed. All I was asking for was a reasonable credit, but they would rather lose two customers than take care of them. I know Verizon is a big corporation, but I will definitely do what I can to deter anyone away from Verizon from now on.That's terrible customer service. Though my time is very valuable, I'm more angry that I was told that I would be credited when it wasn't true. This was not my error, but Verizon's error and Verizon should take ownership of their mistake and honor what was said. This is all in addition to 3 faulty phones and loss of service for days at a time.
Sent from my iPhone -
Can't re-add printer after removing from eprint center - 'Web Services Problem'
I have an HP Photosmart Premium C310 series printer (Model Number CN503B) which I have been using with ePrint for about 18 months. Aside from intermittent issues it has worked, I use a chromebook most of the time so rely on the ePrint option via Google Cloud Print.
Last week it stopped working, with every job in the list showing as cancelled. Following advice on the forum I removed the email address of the printer from the eprint center. I thought it would then be simple to add the printer back. However, I have been unable to connect the printer to the web service so I cannot create the code I need to add the printer back.
STEPS TO REPRODUCE:
1. Factory reset printer settings
2. Factory reset network settings
3. Restart printer and Reboot router
3. Settings -> Network -> Wireless Setup Wizard
4. Choose correct SSID, enter password for WPA
5. ‘Connected to Network’
6. Settings -> Web -> Enable Web Services
7. ‘Accept terms’ screen -> Accept
8. ‘Checking for product updates’ screen shows briefly then returns to 'accept terms' screen
9. Next it makes a ping sound and shows ‘Web Services Problem’ ‘Problem connecting to Web Services Server’, it then pings again a few seconds later (which ties in with what I see in the network logs as a second attempt)
10. Log on to printer via web interface and set IP address of printer to manual IP outside DHCP range (as advice on other threads in this forum). Check DNS setting valid (same as gateway server which all other devices on network are also using successfully as DNS)
11. Repeat steps 6 and 7 - still same error message
I consider myself technically savvy and have followed all advice I can find on this forum including the following:
1. reverting to printer and network defaults
2. rebooting router
3. assigning static IP address to printer outside of DHCP range of router
4. connecting to printer via web interface and setting DNS to variously: same as gateway, google DNS (8.8.8.8), ISP DNS
5. adjusting firewall settings on router to explicitly allow and log outbound connection on the HP ports (already had a rule allowing all outbound connections)
As mentioned, the printer worked fine with ePrint previously so I suspect the ePrint server is rejecting a request from my printer for some reason, maybe because there is old / corrupt data on the server regarding my specific printer.
I’m logging outbound traffic from the printer and here are what the router logs show me (printer IP replaced with 192.168.x.x below, even though it is not public )
Thu, 2013-04-11 09:13:42 - TCP Packet - Source:192.168.x.x, 36475 Destination:15.201.202.81,80 - [HTTP rule match]
Thu, 2013-04-11 09:13:43 - TCP Packet - Source:192.168.x.x, 51463 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 53044 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 51463 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 53044 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:51 - TCP Packet - Source:192.168.x.x, 64270 Destination:15.201.224.79,443 - [HTTPS rule match]
Looks like both are HP sites: first is 'g4t2674.houston.hp.com' and the second secure one is ‘registration-pro-site2eprint.houston.hp.com’ which sound likely to be correct. That suggests the DNS is working but that the registration server doesn’t like the request for some reason.
I had the printer registered for Google Cloud Print but I have now deleted that also and it doesn’t seem to have made any difference (assume it just formats and forwards to the HP ePrint email anyway).
One hack that sheds some further light is to switch off wifi on the printer and then switch on ePrint. Eprint gives an error but stays set as 'on'. When I then switch wifi back on I can then at least check for product updates (it tells me I have the latest product updates). However, web services are still a 'no go'. Network traffic for that product update exchange looks like this:
Thu, 2013-04-11 10:14:51 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x ,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
So clearly the printer can communicate to those servers well enough to find it has the latest firmware.
I realise this is a lot of information but hopefully some of it is helpful for troubleshooting.
Thank you in advance for any help!The issue disappeared this weekend. I didn't change anything so it must have been something server side. I notice others with the same issue have also seen it resolved.
Thanks to all those who contributed and tried to help out. Although disappointed I went for a long time without ePrint I'm glad that action was apparently taken to resolve in the end. -
Mountain Lion Server: add network user to remote management
Hi,
So recently I have upgraded from Lion Server to ML Server. A little disappointing, but whatever, I've moved on and got everything almost back to where I had it with Lion.
My last few issues I believe are related but can't quite figure it out. In Lion I have an admin profile and then a network user profile that I used on my MBP bound with AD. I'm at the stage where my nre network user can log in on the server machine but I can't log in as the network user via screen sharing. I can't add a network user to Remote Management, and with Remote Management enabled Screen Sharing is greyed out. I'd really like this to work.
My second problem is that I can't bind my MBP to the server but even when bound the network user account can't log in.
Any body have any ideas?
Thanks!I had this problem on a clean install.
The solution was incredibly simple for me, but only after I saw Ross.M's note about opening the Users & Groups settings panel (in the OS System Prefs, not in server) and rebinding to OD server under Login Options.
That was not the solution for me, but under Login Options I discovered a previously unnoticed pref for "Allow network users to login at login window." I had this option set (apparently by default) to "Only these network users:" but with an empty list. Adding my users to the list made it work perfectly.
Talk about KISS -
ugh......firefox has been wanting to install 17.01 or 17.04, can't remember which number, it bugs me and bugs me until i say o.k. i'll update my version. so i let it, it has to restart my computer,, then it says just a minute firefox is checking your addons for comparison, or whatever the 'f' it says, then a box comes on and a scrolling horizontal line goes back and forth like its working and the bottom says, this may take a few minutes. well, i wait and wait and wait and wait and wait and wait and........nothing. i can't cancel it i can't x out of the box...i've let it do it for over and hour and it does nothing.....so i have to use internet ex. i've redownloaded firefox from there to try it from scratch and same thing happens, if I say cancel to the box right away it stops then nothing and i can rehit the firefox button and it will load firefox. but never fear....another box comes up later and says you need the latest version of firefox....man if the system on your end isn't working, can't you guys see this? I'm disappointed that you have sold out not too long ago too. and the ads and slowness and privacy is becoming more of an issue
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
If this hasn't helped then also try to delete the addons.sqlite file. -
Dear RIM, unfortunately with the release of your new Blackberry Device (Z10) I noticed that you are not trying to satisfy your huge amount of customers, you are just trying to challenge other brands such as IPhone and Samsung, which is totally wrong because you are different, you were absolutely made for business and professionals, while the above mentioned brands were made for all ages.
The way you are trying to enhance your product is completely wrong because you have made your device similar to others, which made you miss lots of feature that people were buying your device for.
Your device used to be a great communication method, poor multimedia device, now became the opposite
I am a blackberry fan user, I have started using your products in 2009, started with Blackberry bold 9000, and end up with 9810 os7.1. One month ago, I purchased the Z10, and I just started using it yesterday because I was scare to be disappointed, where after using your device for almost 30 hours I found the below
External and hardware
1- The device does not have Menu button
2- No Telephone buttons (answer and ignore)
3- No back button
4- No Optical trackpad
5- No Silence button
6- No Convenience Key
7- Battery Life
Internal and OS level
1- Not easy to go to the home screen, I have to swipe, while before I just press the Ignore button
2- Does not have notification bar
3- No Alert profiles/customer Alert profiles (very important)
4- No alerts for specific apps
5- No alerts for multiple email accounts
6- No easy access to Mobile network (3G/2G), wireless, Bluetooth and Hotspot
7- No menu option in the applications panel
Cut
Paste
Copy
Move
Favorite
Hide
Settings
Options
8- No email icons, I have always to brows up to the hub
9- No ability to show some special characters and Arabic letters
10- No option to have different vibrates for apps or alerts
11- You could not create a proper integration environment between your old devices and Z10
12- No copy and paste on the phone dia.
13- Call logs cannot be collapse except within the same period of time
14- Network coverage is low
15- Calls functionality is bad (No redial if the call cannot be proceed)
16- No delivery report after sending a text massage
17- Device will be security locked even during calls
18- Bit hard to switch language typing
19- Alerts and ring tones are too low and there is no much available
20- Ability to send PIN messages
Applications (Blackberry Messenger)
1- Cannot Collapse the categories or hide the contacts under the categories
2- No confirmation alert or discard when modifying profiles or refresh to original (Either own or contact)
3- Cannot add my PIN for testing purposes
4- No select all when broadcasting a massage
5- Copy a massage and past, will result in pasting the massage with the sender name
6- Not showing special characters in contacts names
7- No zoom out when adding display picture
8- Cannot send a picture that was taken be screen capture except through the gallery media
Please note all the above features used to be in the old OS versions, and I am not asking you for something new.
Three of my friends have already switched back to their old devices, and today after I submit this
Please RIM if you cannot add the above features, just produce new products similar to 9810,9900
finally excuse my englishI totally disagree. As with anything new there is a steep learning curve. For the consumer, and for the company. Obviously BB is willing to listen to the consumer and add features with updates. Together we can develop this to be an even better device then it already is. I think the New Z10 is fantastic and can hardly wait for the Q10 to come out (most of my friend's are waiting for it). I was also waiting for the Q10 but decided to take the plunge and act on the Z10. Am I ever happy I did. Keep up the good work guys. I look forward to all the new updates. And for bigger and better things to come.
-
Hi everybody,
I am trying the acrobat connect product. Some days ago I installed the acrobat connect add-in to share my screen and everything where ok. From today for some reasons (I don not why) I can not share my screen because acrobat connect platform can not recognise the add-in and it force me to download and install it. But while add-in downloaded it appears an error message "A download error occured try to download again" and the same happen again and again. I searched adobe forums but I did not find an unambiguous answer...
Adobe is a big and a brand name company....but I am deeply disappointed...I and my team where thinking to buy this product to apply it as an e-learning system in my educational company...If we will have these unexpected problems in a productive enviroment then sorry but this solution doesn't seem reliable and professional...
And the problem still occurre...hi BragCraig,
i opened a case last saturday for the exact same problem (#0202189629) and i got no reply still. i tried to call the 800 support line. i was being put on hold or transferred for the last 4 hours.
here's the problem. i've tested the add-in problem with win XP, vista, vista 64bit, and with chrome, IE, firefox. all come back withe the same problem: error-retry. just like the same problem as this customer has.
i have tried manually downloaded and installed the add-in, but Connect would not recognize it. i have gone to control panel and delete/uninstall add-in, and other adobe plug-ins, same problem still come back.
i run an education facility that offers online lessons. i had to cancel last saturday's lesson because of this problem. and by wednesday night (now) i still haven't got any reply from adobe.
will seriously look for other alternatives.
by the way - one thing all customer services kept asking me: the serial number of the product. this is an online subscription right?! why everyone keep asking me for a serial number? even the Connect tech support refuse to talk to me cuz i dont have a serial number. i called customer service, no one knew where to find me that serial number. what's the deal?
dennis - very angry from canada. -
Disappointed with "features" not in Numbers
I just bought iWork and am really disappointed with the shortage of "features" in Numbers. Why don't we get simple icons such as cut, copy, paste, file save, and print? Why must we always use keystrokes or go to a menu when a simple icon on the toolbar would save time and work? Also, there is no "select print area" option so if you want to print just part of a spreadsheet you have to hide all the rows or columns for the rest of the sheet. These are basic features that those of us who have used Excel have become accustomed to. Apple added all kinds of nice features to Numbers that should make it a great software package but the absence of simple features that make every day life easier is very perplexing. I think it is a poorly designed package and hope they will soon add some of these features. But given that cut/copy/paste icons are not available on other Apple software I suspect there is some irrational reasoning behind their actions.
I was reading the Document a little more and I think I found the quote that I am going to paste into alot of responses to people complaining about how Numbers doesn't do -- insert thing it doesn't do here--
Avoid Feature Cascade
If you are developing a simple application, it can be very tempting to add features that aren’t wholly relevant to the original intent of the program. This feature cascade can lead to a bloated interface that is slow and difficult to use because of its complexity. Try to stick to the original intent of your program and include only features that are relevant to the main workflow.
The best products aren’t the ones with the most features. The best products are those whose features are tightly integrated with the solutions they provide, making them the most usable.
Apply the 80 Percent Solution
During the design process, if you discover problems with your product design, you might consider applying the 80 percent solution—that is, designing your software to meet the needs of at least 80 percent of your users. This type of design typically favors simpler, more elegant approaches to problems.
If you try to design for the 20 percent of your target audience who are power users, your design may not be usable by the other 80 percent of users. Even though that smaller group of power users is likely to have good ideas for features, the majority of your user base may not think in the same way. Involving a broad range of users in your design process can help you find the 80 percent solution.
I think it explains it better than I ever have...
Jason -
I am VERY disappointed with Verizon FIOS and service
I was a contented Comcast customer for years. Then FIOS came around with "an offer I couldn't refuse". Now it turns out I should have. In the past few months there have been two major problems with On Demand. First, all the HD programs On Demand disappear for months. Now, On Demand will not save my place. If I exit a program/movie or if I pause it and it times out, I have to start from the beginning. A real pain if I'm an hour into something. I called and was told they knew about it and it would probably be fixed the next time an update was applies which was "every few months".
What the heck! No wonder it took so long for the HD to come back. They only do updates every few months, even if there's a major problem.
Add to this the fact that I have to wait on hold ten to fifteen minutes any time I call for support. This NEVER happened to me with Comcast.
I really am disappointed.I agree ... their customer service has gone down the toilet to boot. Have you found an email address for customer service(?) as their live chat to india is useless. I often wonder if they money they save is equal to the customers they lose?? every email & text update i get from them is also in spanish which is like salt to my wounds...
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