QT pro (7.1.5) BUG - BWF problem

After beating my head against a wall trying to open BWF audio files in FCP 5.1.4, I found that the BWFImporter.compnent (HD/library/quicktime/BWFImporter.component) will not play BWF files that are NOT recorded with timecode. Several professional field recorders use this growing format, with and without timecode. I found that BWFs with timestamp work fine, but BWFs without timestamp do not. They open but won't play, QT thinks they are 0:00:00 long, and FCP rejects them completely, giving the warning, 'Invalid file'.
The workaround is to go to HD/library/quicktime/BWFImporter.component and set the component file aside, somewhere else on your machine. Then FCP and QT will play the files as normal.
Can someone at Apple or Quicktime PLEASE PLEASE do something about this?

That FAQ pages covers a lot of topics, and it's funny doing a search for "7" (trying to find info on QuickTime 7), given that the pages talks about their version 7, and even Dolby 7.1 audio!
Anyway, here's the exact part that QTKirk was probably thinking was important:
"Apple has just released an update for Final Cut Pro 5.1.2, this version should be able to read the timecode from the 'bext'-chunk natively. Users who have Final Cut Pro 5.1.2 or later may want to remove the "BWF Importer.component" from the /Library/QuickTime folder."

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QT Pro 7.0.4 playback rate problem

Since I updated to QT Pro 7.0.3, (I have QT Pro 7.0.4) I have problems with playback rate with most of QT .mov files.
Recently if I want to save anything in QT .mov file, Iike from AfterEffects 6.5 or FinalCut Pro 5 or even in QT Pro 7.0.4, most of time it won't properly make the saved file playback in normal 29.97/30 frames per second rate. No matter how hard I try to preset the FPS rate to 29.97/30 frames per second before I save a .mov file, it'll still playback like 1 frame per 6/8 seconds or something like that!!! The same saved file can play very smoothly in my schools PowerMac G5 comperters, so I know it shouldn't be the codec problems. Now I cannot even watch some saved or stream .mov file from the net because QT Pro has same playback problems with them as well.
I don't understand what's the problem with my QT Pro. However, none of my previously saved QT pro 7.0.1/7.0.2 .mov files has playback problems at my PowerBookG4. Can someone please help?

I just saw my pervious post, it seems like it didn't included the crucial information of my PowerBook G4 like I did on this one.
Anyway, I usually used H.264 for my FinalCut Pro 5 saves, and use "none compressed" on all my AfterEffects 6.5 files. The dimensions I used for save files never over 720x480. Since I updated on Tiger, with paid QT pro 7, I never had any problems on saving movies, with early version 7.0/7.01/7.0.2, never even have problems watching and save any .mov files from the internet.
But recently, the playback drop frame rate really become an obvious problem, bugs me very much. I no longer has any control over playback files on my QT pro. Currently 9 out of 10 QT files from the internet has problem playing back on my QT Pro 7.0.4 player. I have Snapz Pro X 2, and it's the current version, but this drop frames problem also effects on the files saving on this program. Now I can no longer save .mov on H.263 or H.264 codec, QT on my G4 PB just refuse to playback on those .mov files created from my Machine. I only currently tried to use Sorenson3 codec and it works OK most of time. I haven't try to save .mov on other codec yet on my G4 PB use QT Pro...
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Because I did upgrade my ram to 1 GB (it was 512 MB), at one point I thought maybe it was the bad ram caused all the problems, but then when I changed back to my previous ram cards, my QT Pro 7.0.4 still refuse to work properly.
I really have no idea on this anymore. Should I just try to reinstall Tiger and see what happened? That's the last thing I can think of...

My iSight is not working on my Macbook Pro. What are the possible problems and solutions?

My iSight is not working on my Macbook Pro. What are the possible problems and solutions?

Hello Douglas,
Thank you for the details of the issue you are experiencing with the built-in iSight camera on your MacBook Pro. I recommend the following steps for this issue:
Important: Follow these instructions in order. Test the camera between steps to see if the issue is resolved.
Built-in iSight cameras
These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
See if the issue is application-specific.
Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
See if the issue is user-specific.
Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
Find out if the computer recognizes the iSight
Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
Reset SMC or PMU
Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
You can find the full article here:
How to Troubleshoot iSight
http://support.apple.com/kb/ht2090
Thank you for using Apple Support Communities.
Best,
Sheila M.

Nik Software Crash: "Could not complete the Color Efex Pro 4 command because of a problem with-"

Nik Software/Photoshop Crash: "Could not complete the Color Efex Pro 4 command because of a problem with the filter module interface." Define, Viveza work fine, the others, Color Efex, HDR Efex, Silver Efex don't. I called Nik and they said they were familiar with this problem and that it was an Adobe problem. They helped me uninstall and re-install the latest version of the filters. Didn't fix the problem. I called Adobe technical support, they confirmed that indeed it was an Adobe problem, but, they can't help me because they no longer offer support on CS5. I'm on an iMac with Mountian Lion 10.8.5, running Photoshop CS5.1. I searched the internet and found this problem mentioned in several places, just couldn't find the fix. Interesting coincidence - I had been using Photoshop and the Nik software perfectly fine, even the morning of the day it began to crash. I got a pop-up message from Adobe asking if they could anonymously monitor my usage to better their products. I clicked on "Ask me later." Then, my product crashed every time I tried to use the above-mentioned Nik software filters. ??? Why would they want to monitor my usage of a product they won't/don't support anyway? Help someone please - I really love the Nik software. I paid top dollar for it back in the day because people like Dan Hughes actually answered your questions themselves. The customer support was the best in the industry. The opposite is true of Adobe, is it not?

Thank you so much Chris. I know I'm not the only person to run into this as both Nik/Google and Adobe acknowledged this problem. I did however try something else to try and isolate the issue further. I tried editing with Nik/Google Color Efex & Silver Efex, etc., in Aperture, and sure enough, the Nik/Google filters wouldn't open, or they would crash Aperture. So - it's looking like a Nik/Google problem. They used to be so good. The crazy thing is that I had been using Photoshop with the Nik filters just fine, even earlier that very day. What could have gone wrong? Was there some kind of automatic update Saturday 3/1/14? And it was especially weird that it happened immediately after I refused to allow Adobe to (anonymously) monitor my usage. I'll call Nik/Google back tomorrow and tell them what you've told me, as well as letting them know their filters crashed Aperture too. I'll report back as soon as I find a fix. I know I'm not the only one out there who's experienced this.
Thanks again!

N97 Bugs ant problems...

Dear forum members...
I have been used N97 RM505 for couple of months.
I bought it brand new with 3 generations old fw.
My problems with the phone started then! Very disappointing and embarrassing for Nokia, to be honest.
Since I consider myself "power user", I have never had smartphone or pocket PC so I could use it as phone or music player. I have always wanted to use phone as mobile computer so I aimed hi-tech products (7-8 years ago) from manufacturers like HTC, HP...half year ago I fell in love with Nokia E71 smartphone, and that was my first Symbian powered gadget. I was very interested in how "symbians" do it. And I was surprised how it worked. But, I wanted more. I gave E71 as present and decided to go for N97, flagship Nokia device.
And then, problems started to show up...
3 FW updates from that moment, and problems I have with this...device..do not disappear!
Same things happen all over again!
I read about particular issues and there are many of them, that's for sure.
My problem is simple: I have all of them!
Main camera works from time to time, after I answer the call I cant unlock the phone, freezes during boot sequence, left side of display in landscape mode dissapears, phone "kind of soft-restarts" every day or two and after that I have to reconfigure my email settings all over again, speed dial and favorite contacts lose pictures, contacts or group assigned ringtones mess up...
Phone has to be rebooted using "battery-pulled-out" method at least 3 times a day!
Tried everything: formatting, reinstalling device's FW, hard-resetting, FW upgrading...
Every time I format memory or hard-reset the phone i hope that will be last time!
But, nothing happens. Phone works well for a couple of hours. Phone call and it gets stuck, and i start all over again...when I come home.
I work as industrial automation software developer and, believe me, i know what "faulty device" means.
I know Nokia's origins, and I know that Finland is cradle of mobile communications, I have visited couple of companies in Finland that produce very reliable digital radio devices and I am familiar how professional they are up there...Every bug I have found in devices produced and developed in Finland was reported and problems were solved in couple of weeks or so! This does not fit in my experience with Nokia. E71 is outstanding device. I am sorry because I switched it for this "flagship phone" or, even worse, "mobile computer".
Bottom line:
Phone is not reliable, especially if you want to use it as multipurpose device!
Calling this device "Nokia flagship phone" is very wrong.
I am gonna wait for couple of weeks for new FW since it is not still available for rm505 officially, and after that I'll do something bad with this phone.
Technical support in my country is more than "unprofessional" and problem solving does not consist of turning off and turning on the phone or continuous reinstalling FW, as they do it.
My Question: Anything similar happened to anybody, and what I should do?
Thanks for advices. Forget technical support or local repair centre.
Cheers!

Yeah...
Thanks for the tips, carman58. I have already managed to try all different combinations and procedures for getting my phone to work including your recommendations.
As I told you before...after formatting E-drive, reinstalling phone software and hard resetting things went pretty well...until something happens. Week or two...day or two of heavy usage and I can't unlock device after phone call...Or main camera fails. Or, sometimes I just can't turn it on. White screen and stuff like that. 3-4 days before I decided to post on this forum I conducted procedure similar to the one recommended by carman58. I tried to conclude "critical amount of free space on C drive" that affects phone's stability. Phone works well (but I want it to work better than that) with 40-50 MB of free space on C drive. Anything below that level does not guarantee your phone will work well. Memory allocation may be the key...Not my job, just trying to conclude something logical.
I am not fan of third party software that watches RAM or CPU usage...Bad experience with Windows mobile devices, but I'll try to see somehow if there's not enough memory when s**t happen.
And, yes...There are some apps that definitely do not free allocated memory after program is closed or even crashed. I am not going to name these apps, just want to know forum members experience with remote desktop management software compatible with N97. Hahaha!...In ths very moment I found out that my phone is not charging although it is connected to the charger! Never mind...Maybe notification does not work.
Is there Nokia's official explanation for problems with N97? They can't deny problems. I mean, if you are not heavy user, or power-user....whatever....maybe you won't have problems we are dealing with?
And then, what's the point of 400MHz cpu clock, and great amount of RAM? It is there so we can watch video clips, take pictures, or surf the web? Yes but not all of that at the same time...
Multitasking is what devices like N97 should eat for lunch, if you know what I mean. Memory management should not be like this...3rd party apps for monitoring and flushing RAM. No way.
I know how hard it is to develop device that has all of these functions N97 has. So many hardware modules in such small housing, powered by such small power source...That's hell of a job!
If it is true, then my device should still have "beta" somewhere around "N97". I am not going to mention how much money N97 costs...
Bugs antS problems...

My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

try this.
get back into your router's settings and start deleting devices that are not connected to your router.
you can also delete the ones that are connected - they'll connect again.
on the DHCP side of it, increase the amount of users that can connect/log in to your router.
see if that sorts it out for you.
good luck.

Hello - When I installed OSX 10.8 on my iMac, all my bookmarks and the bookmarks bar were gone. On my two MB Pros they carried over with no problem. How can I retrieve them? Thanks

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Make an archive copy from one of the MBP (File>Export Bookmarks). You may not need it, but if things sync the wrong way on iCloud, you may lose them on all your devices.
Then check out iCloud on the iMac. Is your stuff on iCloud.com? Maybe try logging out and back in again.

Is there a bug or problem with increased noise when exporting pictures out of Lightroom 4?

Is there a bug or problem with increased noise when exporting pictures out of Lightroom 4?

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About macbook pro mid 2012 ssd or sshd problem

hi i have macbook pro mid 2012 computer.
i have problem about sad upgrade. and i tried mac os mountain lion and yosemite x
i uninstall normal hdd and i bought new 3 different brand ssd.
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Samsung Evo 840 250gb
Sandisk X210 256 Gb
when i open i making cmd r then i making internet recovery.
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Not happy with Mac book pro retina because of black screen problem.

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You are entitled to 90 day telephone support from Apple. Try contacting them.
Apple Support Contact
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SORRY! Just noticed you are using FCP 6.
You need to ask this question in the Final Cut Studio forum.
Message was edited by: Ian R. Brown

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I have a macbook pro and apple tv2. My problem is that my hard drive is full. What is my best option to empty movies off of my macbook but still access them through atv2?

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Go step by step and test.
1. Restart
2. Shut down the computer.
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    System Preferences > Point & Click
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3. Is there any Bluetooth device nearby with failing batteries? If so, replace the batteries.
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5. Reset SMC.     http://support.apple.com/kb/HT3964
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HP LaserJet Pro CM1415fnw color MFP printing & scanning problems

Ever since I purchased this multifunction color printer, it has been unreliable. My Mac Mini running the latest OS (currently Mavericks OX 10.9.2) will be printing and scanning fine, and then at some point it can't find the scanner, the printing slows to an amazing crawl, and then the printing stops altogether. I have repeatedly attempted to set up the printer under Preferences and have installed the latest drivers from the HP website. When that works, it's a short-term fix; eventually, the bugs come back. The darn thing won't scan or print again, and I'm pretty fed up. I paid a premium price for a premium color multifunction printer for my home, and it has been nothing but a problem. Help!

Hello StoopBoy,
Welcome to the HP Support Forums.
I see that you have an HP LaserJet Pro CM1415fnw color MFP being operated on a Mac 10.9.2. The CM1415fnw will not maintain a continual connection to the computer displaying errors and very slow printing. Since you have done a great job already troubleshooting the issue some of the steps I suggest will have already been done by yourself.
I suggest you take these steps to help resolve the issue:
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2. Uninstall the HP LaserJet Pro CM1415fnw color MFP with this HP document: Uninstall HP printer software.
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4. Check for and install any and all updates on the Mac.
5. Downlaod and Install the printer HP LaserJet Pro CM1415fnw color MFP software.
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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

After Yosemite Update, Macbook Pro Frustratingly slow, along with many problems after

My Info:
Macbook Pro (2012)
2.4 GHz Intel Core i5
OS X 10.10.3 (14D136)
Memory: 4 GB 1333 MHz DDR3
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Fine in theory, but:
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I have one more month on my warranty so I can *possibly* take it in to a store when I return home, but I first wanted to ask here and see if anyone else stumbled upon the same issues, or if they had solutions.
Thank you!

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

QT pro (7.1.5) BUG - BWF problem

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